Use Of Satisfaction Research Articles

User-Centered Design of a Patient Medication Reconciliation Module in an Integrated Personal Health Record.

With the adoption of Personal Health Records (PHRs) integrated with Electronic Health Records (EHRs) and the increase of accessibility to data, institutions have the possibility of exchanging medical information with their patients. Involving the patient reported data has the potential to improve the quality of care and safety and create a feedback loop between patients and health professionals. The objective of this study is to describe a user-centered design of a module for medication list with reconciliation functionalities managed by the patients themselves, and connected to their EHR for supervision and medical validation. We conducted 42 interviews (31 patients and 11 general practitioners). From the interviews, we performed qualitative analysis and extracted the main findings from comments in both groups. Correctitude rate was 57 to 100%, and satisfaction of use (SUS) maximum was 96% and 92%. These findings may be relevant to patients, health care providers, and policymakers.

1070-P: Assessment of Effectiveness and Satisfaction of Use of the Automatic Injection System GensuPen 2

Success in treating diabetes is highly dependent on the patient's satisfaction with the therapy. The aim of the study was to assess the effectiveness and satisfaction of the use of Automatic Injection System GensuPen2 device which is a pen with a spring-assisted insulin release mechanism and a laterally located trigger. 4707 adult insulin treated diabetic patients (50.44% women) from all over Poland took part in the study. For 42% of subjects, the previously used pen was changed to the GensuPen2. During the first visit demographic and medical data were gathered. HbA1c was measured and the questionnaires concerning the satisfaction with the currently used pen and evaluation of pain severity, satisfaction with the treatment (all three are 5-point scales), and the health-related quality of life (HRQoL) were filled out twice - at the beginning and after 12 weeks of the study. The mean age was 64.8±10.1 years and duration of diabetes was 9.9±6.5 years. Impaired visual function was found in 13.7% and 12.3% of the subjects had an impaired manual efficiency. After 12 weeks, HbA1c level dropped from 8.26±1.17% to 7.72±0.89% (P <0.001). Satisfaction with the use of pen increased from on average 3.33 to 4.31 points (P <0.001) after switching to GensuPen2. Evaluation of pain severity revealed that discomfort and pain related to insulin injection decreased from on average 3.82 to 2.41 points (P <0.001). Insulin therapy with the use of GensuPen2 was comfortable for 94.48% of patients. More than half of the patients were more satisfied with GensuPen2 than with the previously used pen, and 98.63% of subjects declared that they did not want to return to previous pen. Satisfaction with diabetes treatment raised from 81.2% to 94.5% (P <0.001). The HRQoL increased from on average 5.81 to 7.39 points (P <0.001). The use of the GensuPen2 by diabetes patients improved metabolic control, increased satisfaction with diabetes treatment and the use of insulin pen, reduced the pain during injection, and improved their quality of life. Disclosure K. Cypryk: Advisory Panel; Self; Eli Lilly and Company, Novo Nordisk A/S. Speaker's Bureau; Self; Abbott, Servier. M. Zurawska-Klis: Speaker's Bureau; Self; Polfa Tarchomin S.A. Other Relationship; Self; Berlin-Chemie AG, Lilly Diabetes, Novo Nordisk Inc. Funding Bioton

Using of plastinated sheet specimens in medical courses-An review article

This review was written based on different reviews that discuss Plastination technique as well as students opinion about satisfaction of use of P45 sheet plastinated slices in teaching of medical courses like Anatomy, Pathology, and Radiology. All the samples were prepared based on the Hoffen polyester P45 procedure that includes (fixation, dehydration, forced impregnation, and curing) was the technique that depends on this study. The produces plastinated samples were assessed by 120 students from Kerbala University in Iraq. The resulted samples showed that the P45 sheet plastinated specimens were clear, dry, odorless, durable, easy to handle and there was no health hazard associated with their uses. 113 of 120 student’s rated high satisfaction of using P45 sheet plastinated specimens. The high benefits come from using of P45 plastinated sheet specimens in Anatomy comparing with Pathology and Radiology courses. Among of many studies that discuss using of polymers P35, P40, and P45 in plastinated sheet models. The P45 plastination technique has advantages (safety, costly, requires less space in casting chamber, and short time-consuming) in compression with P40 and P35. There is no report that mentions any negative impression from using P45 plastinated sheet samples. In conclusion, P45 Sheet plastination prepared by the Dalian Hoffen technique is a wonderful resource for study of gross anatomy, cross-sectional anatomy, pathology, and radiology.

PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK KECAMATAN KOTA AGUNG (Studi kasus : E-Government Kabupaten lahat)

The use of E-Government becomes an inseparable part of public activity. Therefore, the development and improvement of E-Government should always be done considering the current technology has been developed, especially in the interface or interface. In an effort to achieve the efficiency of the role of e-government in public service using RBV theory is important enough, let alone related to the satisfaction of use, the feasibility of website display, information system satisfaction, and others. The e-government Portal Website is used as a product, public service and community use satisfaction in Lahat District. This website is also used as a means of agency information. Review of Website utilization e-government portal needs to be done to measure from user satisfaction level. To measure the level of user satisfaction / Website users. Lahat District as one of the local Governments in South Sumatra has been using E-Government in the performance process. The purpose of this research is to generate a good usability value, so that later will provide input to Lahat Regency about the development of E-Government. The method in this research is action research using descriptive research with quantitative approach. Testing is done by Partial Least Square method, as a benchmark to generate public satisfaction. Based on the discussion then in this study obtained the conclusion that the e-Government interface of Lahat Regency currently does not reach the ideal usability level then the researcher gives the proposal to provide training to the public

Visualisasi Maklumat Berkomputer Dalam Memperkasakan Pengajaran Kelas Agama Dan Fardhu Ain (KAFA) Jakim Di Peringkat Sekolah Rendah

The development of computerized technology has transformed teaching and learning scenarios in the classroom. It has become essential learning tool to improve and enhance the quality of teaching and learning process. Thus, the quality of teaching and learning for religious classes Fardhu Ain (KAFA) should be upgraded too through computerised information visualization technology. This research aims to design a computerized information visualization for KAFA class especially for UPKK exams. Then, this courseware will be assessed through perceptions of students and teachers based on four aspects namely the design, ease of use, compatibility of information and satisfaction. This study was combines three methodologies, qualitative, quantitative and product development designs.While the study product development will use ADDIE (Analyze, Design, Development, Implement, Evaluation) approach which is for instructional technology in the production of educational products. The results indicated that students and teachers accept this courseware in the form of its design, ease of use, compatibility of information and satisfaction of use. Hence, advanced studies in context of the development of teaching and learning in KAFA class can still be explored in the future to ensure a better quality of KAFA education.

The Study of Consumers’ Propensity and Characteristic Perceptions Related to Mobile Commerce Influencing on Satisfaction of Use and Intention of Reuse

There has been an increasing and widespread use of smartphones to make consumer purchases. Given the stark increases in the sales of business transactions using mobile phones, it is obvious that mobile phones have become major mediums for consumer purchases. Through mobile phones, people can make their purchases anytime, anywhere, which leads their impulse of consumption directly to actual actions of consumption. Consequently, mobile commerce has become widely spread and the competition of the market has intensified. The main findings and implications of this study are as follows. First, it is shown that, among the features of mobile commerce, elements of fun, usefulness, convenience, immediateness, and security affect mobile commerce user satisfaction. Second, among mobile commercerelated consumers’ propensity, innovative consumption tendency appears to impact mobile commerce user satisfaction and repurchase intention. Third, recognition of elements in regards to fun, usefulness, convenience, immediateness, and security among features of mobile commerce affect consumers’ intention to repurchase mobile commerce. Future recognition for mobile commerce has a direct impact on increasing consumers’ repurchase intentions. Last, a higher mobile commerce user satisfaction leads to the higher repurchase intentions. Keywords: smartphones, consumer purchases, mobile commerce, consumer repurchase intention, and user satisfaction

Use of Mind–Body Therapies Among Young Adults Aged 18–24 Years: Findings From the 2012 National Health Interview Survey

PurposeTo investigate the prevalence, patterns, and satisfaction of use of mind–body therapies (MBTs) in a nationally representative sample of young adults (ages 18–24 years). MethodsYoung adults interviewed in the 2012 National Health Interview Survey were analyzed (n = 3,286). Individual types (e.g., mindfulness) and a combined measure of use of any MBT were assessed. Reasons for and satisfaction with use was also investigated. Design-based F tests and logistic regression were used; all analyses were weighted and stratified by gender. ResultsOverall, 14.6% of young adults used MBT in the past year (9.6% of men and 19.1% of women, p < .001). Among men, higher levels of education, greater numbers of health conditions, and healthy behaviors were associated with greater odds of MBT use. Among women, Latina and black women had lower odds of use (vs. white). Higher education, greater mental distress, and greater numbers of health conditions and healthy behaviors were associated with greater odds of use. While both men and women reported stress reduction and general wellness as top reasons for use, men also reported the use to improve athletic performance. ConclusionsYoung adulthood is a critical period in the life course when individuals are establishing lifestyle and health behaviors that can be enduring. Because stress is a persistent problem, and many MBTs can be helpful with management of stress and anxiety, young adult may be underutilizing these modalities. Public health and educational strategies for greater engagement in MBT among young adults are warranted.

Use of Online Media for Professional Development Amongst Medical Radiation Practitioners in Australia and Canada

Online media allows access to professional development (PD) regardless of geographical location and has the potential to provide equitable, immediate and quality PD. Online media includes online information and social media. The purpose of this mixed methods research study was to investigate the perceptions and use of online media for PD amongst medical radiation practitioners within Australia and Canada. An online survey was circulated to members of the Canadian Association of Medical Radiation Technologists (CAMRT) and the Australian Society of Medical Imaging and Radiation Therapy (ASMIRT). The survey collected data within three domains: current use, satisfaction of use, and future use. A four point Likert scale was used for both satisfaction with the online platform and frequency of use. Two hundred and thirty-nine responses were collected. Results indicated that the online mechanisms most frequently used by respondents for PD were Google, self-directed learning, and intranet. A correlating degree of satisfaction was indicated with the use of these platforms. The least used online media for PD were social media platforms including health related blogs, LinkedIn, Twitter, health related and professional applications, Facebook, and online journal clubs. Online media is well suited to PD for medical radiation practitioners. The platforms that are preferred offer speed and ease of access regardless of geographical location or occupation. Whilst inherent risks and instances of unprofessional online behaviour are acknowledged, Australian and Canadian practitioners are keen to learn what social media PD opportunities exist. Findings indicate that radiation therapists are more receptive to explore new social media platforms and tools than are radiographers. There is an opportunity to incorporate formal PD for medical radiation practitioners within recognised social media platforms.

The effect of consumers’ perception to the satisfaction of use of traditional medicines in Medan

Consumption of chemical medicines fluctuated in 2009-2014, whereas the consumption of solid traditional medicine increased in 2009-2014. The purpose of this study is to analyse the influence of consumers’s perception on the consumption of traditional medicinal plants. The data was analysed by using a binomial logit regression analysis. It is found that the consumers’s perceptions affect customer satisfaction simultaneously are the health benefits variable, quality of traditional medicine variable, price of traditional medicine and available product; the health benefits variable and quality of traditional medicine variable partially have significant effects to customers’s satisfaction simultaneously satisfaction partially; the health benefit variable and quality of traditional medicine is found to have a marginal effect of 7% and 4%, respectively.

중소수출기업의 SCM 이용 만족도가 수출성과에 미치는 영향

SCM은 제품기획 단계부터 원·부자재 조달과 제품생산, 유통 및 판매까지의 전체 시스템을 유기적으로 관리하는 경영합리화 전략으로 고객에게 최고의 가치를 제공하고자 하는 경영기법이다. SCM 도입을 통해 기업성과를 극대화시키기 위해서는 공급업체(파트너 기업)의 성장이 동반되어야 한다. 공급업체는 고객사에 품질과 가격 및 납기만족을 제공하여야 하며 고객사는 공급업체에 함께 성장하는 동반자라는 신뢰감과 실질적인 도움을 통해 긴밀한 상생관계를 이루어야 한다. 따라서 본 연구는 Parasuraman․Zeithaml․Berry(1985)의 SERVQUAL모형을 이용하여 중소수출기업의 SCM 이용 만족도가 수출성과에 미치는 영향을 분석하였다. 가설검증결과는 가설 1(신뢰성→고객만족도), 가설 2(유형성→고객만족도), 가설 4(감정이입→고객만족도), 가설 6(고객만족도→수출성과)이 유의한 영향을 미치고, 가설 3(대응성→고객만족도)과 가설5(확신성→고객만족도), 가설 7(확신성→경영성과)은 기각되어 유의성이 낮은 경로라고 판단된다.

Assessing user acceptance towards automated and conventional sink use for hand decontamination using the technology acceptance model

Hand hygiene (HH) prevents harmful contaminants spreading in settings including domestic, health care and food handling. Strategies to improve HH range from behavioural techniques through to automated sinks that ensure hand surface cleaning. This study aimed to assess user experience and acceptance towards a new automated sink, compared to a normal sink. An adapted version of the technology acceptance model (TAM) assessed each mode of handwashing. A within-subjects design enabled N = 46 participants to evaluate both sinks. Perceived Ease of Use and Satisfaction of Use were significantly lower for the automated sink, compared to the conventional sink (p < 0.005). Across the remaining TAM factors, there was no significant difference. Participants suggested design features including jet strength, water temperature and device affordance may improve HH technology. We provide recommendations for future HH technology development to contribute a positive user experience, relevant to technology developers, ergonomists and those involved in HH across all sectors.Practitioner Summary: The need to facilitate timely, effective hand hygiene to prevent illness has led to a rise in automated handwashing systems across different contexts. User acceptance is a key factor in system uptake. This paper applies the technology acceptance model as a means to explore and optimise the design of such systems.

The Effect of Satisfaction in Use of Supply Chain Management in Medium and Small-Sized Export Enterprises on Export Performance

The Effect of Satisfaction in Use of Supply Chain Management in Medium and Small-Sized Export Enterprises on Export Performance

Factors Affecting Web Portal Information Services Usability: A Canonical Correlation Analysis

ABSTRACTThis study employed canonical correlation analysis to determine which of the possible combinations of student, web portal design, and objective measure-related factors might influence both frequency and satisfaction of use of the web portal information services (WPIS). Data gathered from the two studies revealed that usability of WPIS is a combination of self-initiative, commitment, content, availability, speed, esthetics, ease of use, and effectiveness of WPIS. Thus, the null hypothesis stating that the predictor variable set cannot explain any of the variance of the dependent variables was rejected. It was concluded that the WPIS usability was more sensitive to design-related factors than the student-related factors. It was likewise shown that effectiveness is a design consideration and not a dimension of usability in the context of web portal. Further, it was disclosed that initiative and commitment and not external pressure influence the usability of WPIS. Limitations and recommendations were also offered.

Analysis Of Mobility Pattern And Challenges Of Transportation Needs Of The Elderly In A Fast Growing City In Nigeria

Unprecedented growth of ageing population may not be of concern as much as unpreparedness of developing countries to recognized the phenomenon and provides for the mobility needs to sustain them. In Nigerian, about 8% of the population are over 65 years and expected to increase 14% next ten years, arising from increase in longevity and declining birth rates, thus increasing challenges of demands on country’s transportation systems. Elderly gradual alienation from use of public transport leads researchers to getting more concern about challenges of their mobility. Understanding the pattern of elderly mobility may assist transport planners in providing for their mobility. This paper focuses on pattern elderly mobility in a developing country, using a fast growing city as case study and identifies most important determinant of satisfaction level of elderly use of existing transport services. The study is part of travel survey of a fast growing city in Nigeria, using structured questionnaire as survey instrument. 556 questionnaires administered on 65 years old and over were completed out of 720 respondents were excised for analysis presented in this paper. The main findings show that the frequent mode are by taxi and commercial motorcycles; the latter not only more expensive but also uncomfortable, very unsafe though ubiquitous, readily available and accessible. The multiple regression analysis employed quantitatively ascertained that inconveniences of use of public transportation is the most important determinant of factors influencing level of satisfaction in use of transport services provided. The study notes urban land use planning must integrate functional public transport system towards addressing mobility crisis of the elderly and social system must support elderly to financially cope with increasing cost of transportation with a view to restoring their long loss social independence and brings them to fore front of the realization of their mobility needs.

Safety profile and patient satisfaction of the routine use of propofol in gastrointestinal endoscopy.

Routine use of sedation in upper gastrointestinal endoscopy is uncommon in Nepal. There is no study on use of propofol sedation in routine endoscopy examination in Nepal. This study was conducted in order to assess the patient satisfaction and safety profile in patient undergoing routine upper GI endoscopic examination on outpatients. To study safety profile and patient satisfaction of use of propofol in patients undergoing upper GI endoscopy. A prospective, observational study was conducted in the endoscopy unit of Dhulikhel hospital, Kathmandu University Hospital from July 2011 to 2012 July. Patients who were referred to upper GI endoscopy were offered to sedation under propofol. Informed consent was taken after explaining side effects, advantages and risk-benefit to the clients. The propofol was administered by the endoscopy nurse under guidance and supervision of the endoscopy performing physician. Data were collected and analyzed using SPSS version 16.0 with 0.05 level of significance. Total of 203 patients included in the study. Among 203 patients, 21.2% were males and 78.8% were females; 83.7% were of less than of 60 years age and 16.3% above 60 years of age. The mean total dose of propofol required was 136.08 ± 48.82 mg. Total of 29.1 % of cases required O2 administration during the procedure time due to transient drop in O2 saturation. Total of 4.4% of cases required fluid administration due to transient fall in blood pressure. Total of 68.0% of cases were completely sedated; 28.6% had minor restless and 3.4% showed agitation during induction period of propofol sedation. Total of 99.5% of patients reported pleasant experience while 0.5% reported unpleasant. Among 203 respondents, 98.5% responded they would prefer to do the procedure under propofol sedation in the future; 1.5% responded they did not want sedations in the future. Upper GI endoscopy can safely be performed under propofol sedation administered by registered trained nurse under the supervision of endoscopist.

Ergonomic Design Using Quality Function Deployment and Design of Experiments

Abstract User needs relating to products are expressed in the language of customers. Designers are facing the challenge of answering the question of how relatively subjective customer needs can be translated into precise target specifications. In most cases, some of these needs can be interpreted as ergonomic requirements. This is especially true for furniture. The question is what a piece of furniture has to do to bring about satisfaction in use. Ergonomic suitability has a number of components, each of which is determined by a given set of product properties. Therefore, ergonomic quality can be satisfied by using complex methods of analysis. Such methods include Quality Function Deployment (QFD). The adaptability of this methodology for the ergonomic design of seats was confirmed as a result of our study. Furthermore, it has been found that the components of ergonomic quality can be treated as dependent variables. The level of these dependent variables is determined by quantitative and categorical product-related independent characteristics. A model for evaluating and designing ergonomic quality on the basis of the method of Design of Experiments was conceived as a complement to the QFD-based approach and is demonstrated for sitting furniture.

Affective impact of navigational and signaling aids to e-learning

College students had 30 min to study a 17-frame online lesson on distance learning that included navigational aids (for showing the learner’s location in the lesson), signaling aids (for highlighting the important content), both aids, or no aids. On a 30-item usability survey consisting of 8 usability scales, students who received navigational aids produced significantly higher mean ratings on each of the 8 usability scales—ease of use, satisfaction of use, awareness of lesson structure, awareness of lesson length, awareness of location, ease of navigation, lesson comprehension, and lesson learning—with effect sizes ranging from d = 0.50 to d = 1.35. Students who received signaling aids produced significantly higher ratings on 4 of the 8 usability scales—ease of use, satisfaction of use, lesson comprehension, and lesson learning with effect sizes ranging from d = 0.39 to d = 2.15. Results help to clarify the mechanism underlying previous findings showing that students learned more from e-lessons that contained navigational aids. In the present study, there was a significant positive correlation between usability rating and recall test score for 5 of the 8 usability scales (particularly for ease of use), indicating partial support for the prediction that learners’ satisfaction with an e-learning system is related to their learning outcome. Results support the predictions of the emotional design hypothesis and have implications for the design of e-learning interfaces.

진료과목에 따른 병원 웹사이트의 의료정보 품질과 사용성, 태도, 만족의 구조적 관계에 관한 연구

The Internet marketing of hospital is being considered as a strategic requirement that can satisfy the customers. Therefore, it is very important to understand the effects of the medical information on the Internet on the actual consumers. In this study, the paths through which the attitude and satisfaction of the medical information consumers that visit hospital web site are formed for the medical information through the quality of the medical information on the Internet and usability of hospital web site were examined respectively according to the medical examination and treatment subjects that respectively deal with medical acts and cosmetic acts through light metabolism recovery. The usability of hospital web site, rather than medical information quality, had positive effects on the attitudes toward the medical information distributed in the corresponding web site and the satisfaction of use of hospital web site in the case of visitors of the hospital web site for the medical examination and treatment subjects of essential medical examination and treatment and emergency medical treatment, and, on the other hand, the result of analyzing the path of the medical examination and treatment subjects of cosmetics and functional improvement revealed that the medical information quality had positive effects on the medical information attitudes and the usage satisfaction of hospital web site. Accordingly, the attitudes toward the medical information distributed through the web site by the visitors of hospital web site is formed from the quality of medical information and web site usability, and, ultimately, they become generally satisfied with the hospital web site. Such process is revealed different1y according to the medical examination and treatment subjects for which consumers desire to obtain information.

Factores del dise&amp;#241;o web orientado a la satisfacci&amp;#243;n y no-frustraci&amp;#243;n de uso

In this paper we aim to investigate the use of web sites. We add an explanatory model from the perspective of design impact in the end-user satisfaction. In this model we identify seven main design factors: functionality, accessibility, findability, usefulness, aesthetics, credibility and usability. They have been categorized as hygienic or motivator according to their orientation towards the prevention of the frustration of use or the satisfaction of use they cause. The usability is the more important of those factors because it has a transversal function in the model: the usability interrelates the rest of design factors. We discuss the importance of each factor in the user experience, depending on the interactive context, and also the utility of analysing satisfaction from both hygienic-motivator dimensions.

A Hierarchical Search History for Web Searching

A hierarchical search history for Web searching was developed based on user-centered design principles and was proposed to assist users in controlling a Web search process. Two experimental search engines and browsers were developed. One was based on currently available search engines and the other was based on the user-centered search history design. An experiment was conducted to test the effectiveness of the search history. The dependent variables were the number of relevant Web sites identified during a 1-hr test period and satisfaction. The independent variables were type of search engine and task complexity. The experimental results suggested that with a high complexity task, search history improved users' search performance by 124% and satisfaction of use by 42.5% as compared to the current search engine.