Hospital Satisfaction Research Articles

The Influence of Work Engagement on Job Satisfaction and Human Resource Performance in South Sulawesi Provincial Hospital 2022

The Influence of Work Engagement on Job Satisfaction and Human Resource Performance in South Sulawesi Provincial Hospital 2022

Flexible Working Arrangements and Employee Satisfaction in Private Hospitals in Nairobi City County

Flexible Working Arrangements and Employee Satisfaction in Private Hospitals in Nairobi City County

The Influence Of Service Quality And Hospital Image For Patient Satisfaction And Loyalty Dental And Oral Hospital In Jakarta

This study aims to analyze the effect of service quality and hospital image on patient satisfaction and loyalty of Dental and Oral Hospital in Jakarta. The research method used is a quantitative method with primary data from 200 patients who have or are receiving treatment at RSGM Jakarta. Non-probability sampling technique in the form of purposive sampling was used to take samples in this study using a Google Form questionnaire. Analysis of each research variable was carried out with SPSS version 25 and analysis of the influence between variables was carried out using Structural Equation Modeling (SEM). The results of the study stated that there were several hypotheses that had a positive effect including; (H1) The hospital's image of patient satisfaction; (H2) Quality of service for patient satisfaction; (H4) The hospital's image of patient loyalty; (H5) Quality of service for patient loyalty; (H6) The hospital's image of patient loyalty through patient satisfaction; (H7) Quality of service to patient loyalty through patient satisfaction. The conclusion in this study is that patient satisfaction does not have a positive effect on patient loyalty. This research is used as evaluation material for the management of the Dental and Oral Hospital to make various innovations to improve the quality of service and the image of the hospital in order to shape patient satisfaction to gain patient loyalty.

Examining toxic leadership, pay satisfaction and LMX among nurses: evidence from Ghana

PurposeThe purpose of this paper is to establish a relationship between pay satisfaction and leader–member relationship and examine pay satisfaction as a moderator of the relationship between toxic leadership and LMX among public sector nurses in Ghana.Design/methodology/approachUsing a cross-sectional survey approach, the authors used questionnaires to collect data from 225 nurses working in public hospitals in Ghana. The hypotheses were tested using covariance-based structural equation modelling.FindingsThe results of this study revealed that pay satisfaction levels of nurses had an influence on leader–member exchange (LMX). The results further showed that pay satisfaction as a moderator of the relationship between toxic leadership and LMX was not statistically significant.Research limitations/implicationsCross-sectional surveys are often criticised for causality issue. The causality issue here is that the link between toxic leadership, pay satisfaction and LMX was explored at a given point in time and ignores changes through time.Practical implicationsHospitals must encourage their leaders to demonstrate more supportive and positive behaviours to foster positive leader–member relationships. Maladjusted, malcontent and malevolent leadership behaviours are dangerous for nurses and hospitals and can be addressed through leadership training and development.Social implicationsToxic leadership has considerable organisational costs of low productivity and negative work relationship at the workplace. The indirect effects of toxic leadership at the workplace on employees’ families and friends are often silent in organisations.Originality/valueNurses have been ignored in toxic leadership research in emerging economies. LMX is extended to examine toxic leadership and pay satisfaction in public hospitals in an emerging economy.

Interpersonal Communication Training of Anti-Retroviral Therapy Providers Promotes Patients’ Satisfaction: A Case Study of Public Hospitals in Gombe State, Nigeria

Interpersonal Communication (IPC)between healthcare practitioners and patients enhances client satisfaction, adherence, and health outcomes. In developed countries, effective IPC improves health, but little is known about Nigeria. Using a quasi-experimental approach, this study investigated the influence of interpersonal communication training for ART practitioners on patient satisfaction in Gombe state public ART hospitals. The study looked at clients’ satisfaction before and after IPC training for ART providers. Six public ART hospitals were chosen at random; three were assigned to intervention and control groups, respectively, and 250 HIV patients receiving treatment at these facilities were chosen at random; 125 from each of the three intervention and control facilities. At both the intervention and control locations, levels of satisfaction were evaluated both before and six weeks after IPC training. The data were obtained using a Patient Satisfaction Questionnaire (PSQ), and the reliability of the questionnaire was determined using the Cronbach Alpha test (0.76). For data analysis, SPSS 22 was used. Findings revealed that, 42.4% of the clients had been living with HIV for 1-5 years and the mean client satisfaction score with their providers' IPC training was 87.5 in the intervention group and 76.45 in the control group (P = 0.05) while, the mean difference before and after training in the intervention and control groups were 0.46 and 11.05, respectively and a p-value 0.000 was obtained. Therefore, there was a positive association between higher client satisfaction with ART services and training of ART providers on IPC. It is recommended that ART facilities should receive IPC training on a regular basis. Keywords: Anti-retroviral, Client-satisfaction, HIV/AIDS, Health-Personnel, Therapy.

Analysis and Evaluation of Indoor Environment, Occupant Satisfaction, and Energy Consumption in General Hospital in China

Different functional areas within general hospitals have varying environmental requirements, with relatively high energy consumption. A comprehensive evaluation of the operational performance’s rationality is of great significance in hospitals’ energy conservation efforts. This study conducted an annual post-occupancy evaluation of a general hospital located in a hot summer and cold winter area in east of China. Two hundred and seventy-eight valid online satisfaction questionnaires, sixty valid point-to-point questionnaires, indoor environment data of each typical season, and energy consumption data were obtained. The overall indoor environment of the selected hospital met the standard requirements. The results showed that occupant satisfaction was influenced by gender, working hours, and length of stay. The annual energy consumption level of this building was 84.7 kWh/m2, which is significantly lower than that of other public general hospitals in China and general hospitals in developed countries. The energy consumption of the inpatient department was directly related to the hospital days, with an increase of 12.2 kWh/m2 for every 1000 additional hospital days. A new indoor environment quality (IEQ) model and a new comprehensive evaluation model for energy efficiency were established. Overall, the outpatient department exhibited superior performance compared to the inpatient department. These evaluation models can help owners and decision-makers in the identification of environmental performance in hospitals.

HUBUNGAN KEPUASAN PASIEN TERHADAP CITA RASA MAKANAN DENGAN LAMA HARI RAWAT DI RUMAH SAKIT UMUM WISMA PRASHANTI TABANAN

Taste which includes the appearance and taste of food is one of the external factors that affect patient satisfaction and length of hospitalization. The success of nutrition services in inpatient rooms is related to the satisfaction of the patients served. Nutrition services in hospitals require a good and appropriate processing as a reference for quality services that can speed up the patient's healing process, shorten the length of stay, and save on treatment costs. , identifying the length of stay at the Wisma Prashanti Tabanan General Hospital and knowing the relationship between patient satisfaction with the taste of food and the length of stay at the RSU Wisma Prashati Tabanan. Methods Observational research with cross-sectional design. The research sample was 43 samples, which was carried out by purposive sampling. Analysis using fisher exact test obtained p value 0.05 which means that there is no relationship between patient satisfaction with food taste and length of stay at Wisma Prashanti Tabanan General Hospital. The conclusion of this study is that patients' satisfaction with the taste of food which includes the appearance and taste of food at theRSU Wisma Prashanti Tabanan, the sample states that they are satisfied with the taste of the food provided with a sample satisfaction value of 80.1%. The length of stay of patients at Wisma Prashanti Tabanan General Hospital in this study was an average of 2 days, there was no relationship between patient satisfaction with food taste and length of stay at RSU Wisma Prashanti Tabanan. Keywords: Patient Satisfaction, Food Taste, Length of Hospitalization

CUSTOMER SATISFACTION INDEX (CSI) PASIEN ASING TERHADAP PENYAJIAN MAKANAN DI RUMAH SAKIT KHUSUS BEDAH BIMC KUTA KABUPATEN BADUNG

The Customer Satisfaction Index (CSI) is an index to determine the level of overall customer satisfaction with an approach that considers the importance of the product or service attributes being measured. One of the factors that determine customer satisfaction is the consumers perception of service quality which focuses on five service dimensions, are Responsiveness, Reliability, Empathy, Tangible and Assurance. The type of research that will be carried out is an observational research type with a cross sectional research design and descriptive analysis. The population of this study were all foreign patients who were hospitalized at the BIMC Kuta Special Surgery Hospital, Badung Regency, and the sample from this study was part of the population who had the following criteria, patients who were treated for at least 1 day and received regular food, man and women over the age of 18 years, are willing to be research subjects by filling out the informed consent and the patient is conscious and able to communicate. Based on the 26 samples studied, overall the patients stated that they were good with the presentation of food provided by the hospital, namely with an index of 3,412 where if this value was percentage it was already above the standard hospital satisfaction value of 85%. This is in accordance with the results of the feed back form given from the hospital to patients where in May 2021 it showed a good satisfaction value with food presentation, which was 85%. Keywords : Customer Satisfaction Index, food presentation

Patient satisfaction with Indonesian sharia hospital services: Halal healthcare tool and implications for loyalty-WoM

Purpose − Analyze the psychology of patients related to halal healthcare tools that impact their loyalty intentions to Sharia hospitals in Indonesia for health visits and the implications of word of mouth on the community.Methodology − The research employed quantitative techniques by utilizing cross-sectional survey information gathered from Sharia hospital patients in Indonesia, selected through convenience sampling methods. The study analyzed a total of 229 patient responses through the application of structural equation modeling.Findings − Sharia facilities, doctor-nurse services, medical expertise and administrative conduct as indicators of halal health services affect patient satisfaction in sharia hospitals. However, there is resistance to the influence of the medical facility atmosphere on satisfaction caused by the concentration of patients in medical services and solving health problems. Patient satisfaction affects loyalty which in turn gives a positive word of mouth effect.Implications − Islamic hospitals should prioritize patient assessment and satisfaction by reviewing their physical facilities, cleanliness, comfort, and spiritual needs. Medical personnel should enhance communication and sharia-compliant practices. Digitalization and improved service standards are essential, requiring adaptability and technology integration. Regular evaluations and external monitoring are vital. The government should collaborate with relevant ministries and organizations to intensively monitor and improve the quality of sharia hospitals. Originality − This study develops new knowledge on indicators of special services for sharia hospitals according to halal standards by integrating the outputs of satisfaction, loyalty and Word of Mouth (WoM) outputs which have been separated so far but have a chronological sequence in line with existing marketing theory.

Assesment of User Satisfaction of Accredited Government Hospital Services in Palembang Using the SERVQUAL Approach

The purpose of this study was to analyze the service quality of government hospitals in Palembang based on the user's perspective and the determining factors as well as the influence of service quality on service user satisfaction of government hospitals in Palembang. The population of this study is all patients in three public hospitals in Palembang. The sample was calculated using the Lemeshow formula with total respondents of 100 patients. The data is obtained through questionnaires using SERVQUAL method. The results show that, service quality that measured by dimensions of tangibility, empathy, reliability, responsiveness and assurances is found to be lower than the patients’ expectations. The results also show that service quality has a positive and significant effect on user satisfaction on the government hospitals in Palembang.

Individual perspectives and mental maps of working conditions and intention to stay of physicians in academic medicine.

Job satisfaction has a strong impact on the intention to stay which is an important aspect to counter skills shortage in academic medicine. The purpose of the three studies reported here is to find out what specific factors are relevant for the intention to stay and turnover intention of physicians in academic medicine -and what measures might have a positive impact on employee retention. In an interview study combining qualitative and quantitative methods, we investigated how the individual mental representation of working conditions influences job satisfaction and its impact on the intention to stay. In total, 178 physicians from German university hospitals, residents, and physicians, in 15 departments of anesthesiology were interviewed and surveyed. In a first study, chief physicians participated in interviews about job satisfaction in academic hospitals. Answers were segmented into statements, ordered by topics, and rated according to their valence. In a second study, assistant physicians during and after their training period talked about strengths, weaknesses, and potential improvements of working conditions. Answers were segmented, ordered, rated, and used to develop a "satisfaction scale." In a third study, physicians participated in a computer-led repertory grid procedure composing 'mental maps' of job satisfaction factors, filled in the job satisfaction scale and rated if they would recommend work and training in their clinic as well as their intention to stay. Comparing the interview results with recommendation rates and intention to stay show that high workload and poor career perspectives are linked to a negative attitude. A positive attitude towards work environment and high intention to stay is based on sufficient personnel and technical capacities, reliable duty scheduling and fair salaries. The third study using repertory grids showed that the perception of current teamwork and future developments concerning work environment were the main aspects to improve job satisfaction and the intention to stay. The results of the interview studies were used to develop an array of adaptive improvement measure. The results support prior findings that job dissatisfaction is mostly based on generally known "hygiene factors" and whereas job satisfaction is due to individual aspects.

Analisis Faktor yang Memengaruhi Loyalitas Pasien di Rumah Sakit Umum Daerah

The purpose of this study was to analyze the factors that influence patient satisfaction and loyalty in regional public hospitals. This study used a survey with 235 participants and used Structural Equation Modeling (SEM) to get the research results. The results show that the patient is not at all affected by the service quality of RSUD Dr. M. Ashari Pemalang. The happiness of patients at RSUD Dr. M. Ashari Pemalang was influenced by their estimate of hospital prices. The positive corporate image of RSUD Dr. M. Ashari Pemalang is useful for patients in making decisions. RSUD Dr. M. Ashari Pemalang does not care about improving the quality of his services because his patients remain loyal. The impression of a price that benefits patients at RSUD Dr. M. Ashari Pemalang has a direct impact on practice retention rates. There is a positive relationship between the image of RS Dr. M. Ashari Pemalang with patient retention.

Generational effect on nurses’ work values, engagement, and satisfaction in an acute hospital

BackgroundThe present nursing workforce comprises four generational of nurses working side–by–side. While such a generation blend adds invaluable diversity to the workforce, it also brings added complexity. The study aimed to describe and summarise work values and attitudes of four nursing generations, namely Baby boomers, Generation X, Y and Z.MethodA cross-sectional questionnaire study was adopted. A total of 778 nurses from an acute hospital in Singapore completed the online questionnaire. The Work Value and Attitude scale measuring seven constructs (Work Centrality, Non-compliance, Technology Challenge, Work life balance, leadership, Power, and Recognition) was employed for data collection.ResultsThe Cronbach’s alpha was 0.714 for the overall instrument. Statistically significant differences amongst the four generations of nurses emerged in the Work Value and Attitude scale in the construct of non-compliance (p = 0.007), technology challenge (p = 0.027), work-life balance (p < 0.001), and recognition (p < 0.001). No statistically significant differences were noted for the rest of the constructs.Discussion and conclusionThe findings of this study highlight that differences in work values and attitudes exist among nurses of different generations. Generation X are less likely to challenge the conventional norm and supervisors. Generation Y and Z are the most tech-savvy generations and can adapt quickly to new technology. There is also a greater emphasis on work-life balance as the generation gets younger. Generation Y and Z nurses perceived that younger nurses do not get due respect and recognition from their colleagues. Acknowledging the generational differences in work values and attitudes can facilitate nursing management to tailor strategies to improve individual and organisation performance while creating a work environment that enhances intergeneration harmony and teamwork.

Initiation of an Enhanced Recovery After Cesarean Delivery Protocol in a University Hospital in Serbia: A randomized comparison with existing management

Background: Enhanced Recovery After Surgery (ERAS) programs have been introduced in many areas of clinical practice in recent years, to improve the patient’s recovery, increase patient satisfaction and shorten length of hospital stay. This study investigated feasibility of an ERAS protocol after cesarean delivery in a system where long-acting neuraxial opioids are not available. Materials and Methods: 200 parturients were randomly assigned to either an enhanced recovery group (E) or a control group (C) receiving standard care. After delivery, parturients in group E received ultrasound guided quadratus lumborum block. On the day of surgery, both groups received intravenous analgesia. On the first post-operative day, patients in group E transitioned to oral analgesics, while group C continued intravenous analgesia. On the second post-operative day, both groups received oral analgesics. Data collected included total dose of analgesics used in the first 24 hours; pain scores at rest and with movement; patient satisfaction; and length of hospital stay. Six weeks after surgery, parturients received a questionnaire for postpartum depression assessment. Results: Group E reported better pain control with lower pain scores in all times (at rest and with movement), which was statistically significant, as was patient satisfaction. Conclusion: Enhanced recovery protocols after cesarean delivery can improve postoperative recovery in low- and middle-income countries where long-acting neuraxial opioids may not be available. Protocols need to be individually tailored for each institution in coordination with the health care system.

LEADERSHIP EFFECTIVENESS AND EMPLOYEES’ JOB SATISFACTION IN SELECTED HOSPITALS IN DELTA STATE NIGERIA

This study examines the impact of effective leadership on staff job satisfaction in a few hospitals in Delta State, Nigeria. Convenience sampling and a cross-sectional research design were used. For this study, a questionnaire was used as the research tool for data collection, and 107 respondents were deemed useful. The study's theoretical framework was the theory of transformational leadership. Correlation and linear regression analysis with the aid of Statistical Package for Social Sciences (SPSS) software version 23.0 were used to analysed the data that were gathered. The results of the study revealed that leadership effectiveness have positive significant influence on employees’ job satisfaction in selected hospitals in Delta State, Nigeria. The study's conclusion is that employees' perceptions of organisational culture and leadership styles have a significant impact on their perceptions of job satisfaction, which in turn affects their performance and behavior. The happiness of the workforce will be influenced by a leadership style that is in line with the requirements of the organisation. According to the study's findings, hospital management is advised, among other things, to take into account employees' abilities and to unlock their subordinates' potential by engaging in more transformational leadership behavior and cultivating a positive, less-political work environment that will increase their employees' job satisfaction.

Applying a multi-criteria decision-making approach to identify key satisfaction gaps in hospital nurses’ work environment

AimA decision analysis model was constructed to explore the key factors affecting the job satisfaction of hospital nurses and to analyze the key satisfaction gaps in the case hospital. BackgroundIn China, medical institutions are facing greater pressure and challenges in the normalization of epidemic prevention and control. Nurses play a critical role in the delivery of medical care services. Past studies have shown that improving job satisfaction among hospital nurses is important for both reducing nurse turnover and improving the quality of care. MethodsMcCloskey/Mueller satisfaction scale (MMSS-31) was used to survey 25 nursing specialists in a case hospital in Zhejiang. Then, the Consistent Fuzzy Preference Relation (CFPR) method was used to analyze the degree of importance of dimensions and corresponding sub-criteria. Finally, the importance-performance analysis method was applied to identify critical satisfaction gaps for the case hospital. ResultsIn terms of local weight for dimensions, “Control/Responsibility (C8)” ≻ “Praise/Recognition (C7)” ≻ “Extrinsic Rewards (C1)” are the top three key factors for nurses’ work environment satisfaction in the case of a hospital. In addition, the sub-criteria “Salary (C11)”, “Benefits (C13)”, “Child care (C33)”, “Recognition-peers (C73)”, “Encouragement/feedback (C74)”, and “Decision making (C85)” are the key factors for improving clinical nursing satisfaction in the case hospital. ConclusionThe issues that nurses care about but for which they have not attained expectations mainly involved extrinsic rewards, recognition/encouragement and control over their working process. The findings of this study could offer an academic reference for management and remind them to consider the above factors in exploring future reform, further improving nurses' job satisfaction and motivating them to provide better nursing services.

Association of Pharmacy Services with Patient Satisfaction in Public and Private Tertiary Care Hospitals of Rawalpindi And Islamabad

Background: The healthcare system in Pakistan is facing a shortage of human resources and appropriate and sustainable financial measures and therefore fails to provide optimum services to the population of Pakistan. Furthermore, research is limited in the healthcare institutes; therefore, there is a scarcity of information about patient satisfaction with pharmacists and pharmacy services in Pakistan. As evident from the inadequate information in the literature, patients’ opinions about the pharmacy services in Pakistan are important. Therefore, the current study was designed to assess patient satisfaction with the pharmacy performance of the outpatient pharmacy and its variation with socio-demographic characteristics in twin cities of Pakistan (Rawalpindi and Islamabad). Method: A cross-sectional study design was used to assess the patient satisfaction through convenience sampling technique. Minimum sample size of 250 respondents who visit pharmacy department of public and private hospital for pharmaceutical care were included in this study. A pre-validated tool was used to assess the patient satisfaction. Data was clean coded and import into spss for analysis. Descriptive and inferential statistic was applied to calculate frequency, standard deviation, mean deviation and p value to find the association among different domain of patient satisfaction with different demographic characteristics of respondents. Result: Current study shows overall patients were satisfied from pharmacy services provided by government and private hospitals. Furthermore, patient satisfaction towards pharmacist medication advice was very good however patient satisfaction towards pharmacist approach was good while patient perception with pharmacy setting, drug availability and cost were underrated. Significance difference (p ≤ 0.05) was observed in pharmacist’s approach with different gender, age groups and qualification. No significant difference (p ≥ 0.05) was observed in pharmacy setting drug availability and cost with different gender, age groups and marital status of respondents. However, Significance difference (p ≤ 0.05) was observed in pharmacy setting drug availability and cost with different level of education patients with less education had better satisfaction as compared to highly educated respondents. Furthermore, Significance difference (p ≤ 0.05) was observed in pharmacy setting drug availability and cost with occupation. Self-employee and government employee had low satisfaction score while other had better satisfactory score. Significance difference (p ≤ 0.05) was observed in pharmacist’s approach with different gender, age groups and qualification. Females had better satisfactory score as compared to female. Younger age group had better satisfaction as compared to elderly. Patients belong to higher educational groups had better satisfaction toward pharmacist approach as compared to low qualification groups respondents. Furthermore, no significant difference (p ≥ 0.05) was observed in pharmacist’s approach with marital status and number of visits Conclusion: Current study concluded that overall patient had average satisfaction score. Patients shows a better satisfaction towards pharmacist behavior/ way of handling the patients, information provided by pharmacist regarding medicine. Patient had less satisfaction towards the location of pharmacy, Availability and affordability of medicine. Patient shows negative satisfaction regarding waiting area and counselling area at indoor patient pharmacy. It has been observed that educated respondents shows high level of satisfaction towards pharmacist availability and information provided by the pharmacist.

Evaluation of the inpatient satisfaction in public and private hospitals in Sana'a about the services provided to them

To determine the level of the patients’ satisfaction in Sana'a hospitals, We did a cross-sectional study on patients who spent 3 or more days in 6 of the largest hospitals (public and private), who are above 15 years old, during the period from Aug. 2007 to July 2009. They were 1045 patients. The level of satisfaction was high for doctors, nurses, hygiene, calm, visit, equipments and nutrition. The level of the satisfaction about the calm and the equipments was higher among rural. While The medical patients were more satisfied with the admission procedures, the nurses and the time taken by the physician; the surgical patients showed more satisfaction with the explanation of the physician for their complains, the availability of the investigations, and hygiene. In contrast, the satisfaction level for the cost of service was low, especially in the private hospitals, which just care about money according to the patients. However, most of the participants still advised the others to the same hospital. So we recommend the hospitals to apply a suitable interventions which increase the level of patients’ satisfaction and to do a regular evaluations about patients’ satisfaction and assessing the role of those interventions.

Predictive factors for patient satisfaction in public and private hospitals in Kosovo

Aim: The objective of this study was to assess predictive factors for patient satisfaction with healthcare services as a measure of the quality of hospital care in public and private hospitals in Kosovo. Methods: A cross-sectional study was conducted in Kosovo during 2015-2016 including a representative sample of 2585 patients older than 18 years [1010 (48.6%) males and 1069 (51.4%) females from public hospitals; and 240 (47.4%) males and 266 (52.6%) females from private hospitals]. Patient satisfaction dimensions such as satisfaction with medical care, nursing care, organization, and overall impression were the main variables measured. A risk-adjusted multivariate analysis was applied. Results: Multiple linear regression analysis revealed as independent significant predictors of the total satisfaction of patients from public hospitals the following factors: age, length of stay in hospital in days, education, payment for additional analyzes during hospitalization and buying medications for hospital treatment. These five independent significant predictors accounted for 7.3% of the change in the total patients’ satisfaction (stepwise method - R2 = 0.073). Conversely, there were only four predictors of the total satisfaction of patients from private hospitals: length of stay in hospital in days, number of hospitalizations in the last 12 months, paying for hospitalization, and cost of hospitalization exceeds received services. Only the variables “length of hospital stay” together with “cost of hospitalization exceeds received services” as independent predictors, explained 5.3% of the variability of total satisfaction. Conclusion: Structural and qualitative characteristics of hospitals have a significant impact on patients’ satisfaction. Age, length of stay, education, payment for additional analyzes during hospitalization and the cost of hospitalization in public hospitals and length of stay, paying for hospitalization, and cost of hospitalization in private hospitals are useful predictors for total satisfaction of patients in Kosovo.

The Relationship of Nursing Teamwork and Job Satisfaction in Hospitals.

Teamwork is identified as a key contributor to patient safety and good teamwork is recognized as one of the presumptions of healthy work environment in nursing. The importance of job satisfaction in nursing has repeatedly been confirmed, but only recently has the association of job satisfaction and nursing teamwork been identified. To identify the level of nursing teamwork in hospitals in Iceland and its relationship with job satisfaction. This was a quantitative descriptive cross-sectional study. Data were collected with the Nursing Teamwork Survey administered to nursing staff in medical, surgical, and intensive care units in hospitals in Iceland. This study is based on data from 567 participants. A logistic regression analysis indicated that work experience on current unit and perceived staffing adequacy contributes to job satisfaction and when controlling for unit type, role, experience on current unit and staffing adequacy, those reporting better teamwork are significantly more likely to be satisfied with their current position. With an additional unit for overall nursing teamwork, participants are almost five times likelier to be satisfied with their current position. Study findings show that there is a significant relationship between nursing teamwork and job satisfaction. The findings of this study confirm the importance of adequate staffing and good teamwork for nurses' job satisfaction. Staffing however, will remain the most challenging part of the equation as lack of nursing staff is foreseen globally in the coming decades turning the spotlight to teamwork. All stakeholders, including clinical nurse leaders, administrators, and instructors, need to emphasize on strengthening nursing teamwork. Good teamwork with increased job satisfaction may prevent turnover and shortage of nurses, an issue expected to grow during and following the COVID-19 pandemic. Facilitating good teamwork should be one of the priorities of every nurse leader.