This research aims to determine and optimize the welfare of visitors and food stall owners in dense urban environments, especially in the context of dense residential areas in big cities. As ergonomics research, its main focus is to assess the physical and psychological conditions of visitors and food stall owners operating in dense urban environments. This research method involves a detailed analysis of ergonomic aspects, including room layout, furniture design, lighting and acoustics, taking into account the unique demands of dense housing. In addition, in-depth interviews with food stall owners and observations of visitor behavior were conducted to understand the non-physical aspects that influence their well-being. The research location is in the Paseban area, Central Jakarta. The results of this research provide an in-depth understanding of how environmental conditions can influence comfort and productivity in food stalls, both from the perspective of visitors and owners. The practical implications of these findings can serve as a guide for architects, designers and policy makers in improving the design of public spaces in dense urban environments, with the ultimate goal of improving the welfare of local communities. This study makes a significant contribution to our understanding of how ergonomics can be applied effectively to improve the quality of life amidst the challenges of dense housing in large cities.
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