Role Of Top Management Support Research Articles

Value creation for realising the sustainable development goals: Fostering organisational adoption of big data analytics

The momentum has been building toward the realisation of the United Nations Development Programme's Sustainable Development Goals (SDGs). In this regard, technological upgrading through the adoption of innovative technologies, as in big data analytics (BDA), can be seen as a key enabler of helping to address societal challenges. While there is some evidence for realising value created from BDA adoption, organisational issues associated with societal challenges, specifically those targeting the SDGs, are yet to be appreciated. This study utilises a technology–organisation–environment framework to examine the role of top management support in facilitating value creation from BDA adoption for the realisation SDGs. Based on a survey of 320 UK managers, this study found that the technological driver of BDA coupled with top management support, can significantly help in the adoption process. Therefore, crafting the value needed for effectively supporting the realisation of these goals.

Linking humble leadership and project success: the moderating role of top management support with mediation of team-building

PurposeThis paper aims to examine the impact of humble leadership on project success. The authors propose that such an effect is mediated by team-building, and top management support moderates the direct relationship (humble leadership and project success) as well as an indirect relationship through team-building.Design/methodology/approachData were collected from 337 individuals employed in the information technology sector of Pakistan. A two-step approach consisting confirmatory factor analysis and structural equation modeling was used for analysis. To examine conditional direct and indirect effects, the authors utilized model 8 in PROCESS.FindingsThe results showed that humble leadership is positively related to project success. Furthermore, team-building partially mediates the relationship between humble leadership and project success. Moreover, top management support was anticipated to have a moderating effect on the direct and indirect link (via team-building) between humble leadership and project success.Originality/valueDrawing on the conservation of resources theory, this study found that how humble leadership is vital for project success, and thus, extends the utility of the concept of humble leadership to the project literature.

The role of top management support and organizational capabilities in achieving e-business entrepreneurship

Purpose The purpose of this study is to investigate the role of top management support and organizational capabilities in achieving e-business entrepreneurship. Design/methodology/approach Data were collected through a self-administered questionnaire from 26 manufacturing firms with a sample of 282 respondents. Data were analyzed using SmartPLS. Findings The results show a significant impact of top management support on e-business entrepreneurship. The findings also show a direct impact of organizational capabilities, involving organizational agility and organizational learning on the e-business entrepreneurship. Moreover, the results of the study highlight the pivotal role of top management in preparing an organizational environment that fosters organizational learning and organizational agility capabilities to establish e-business entrepreneurship. Originality/value This study contributes to the body of knowledge and understanding of e-business entrepreneurship and the pivotal role of top management support in today’s very dynamic environment. Furthermore, the present study offers new insights into the impact of organizational capabilities on establishing e-business entrepreneurship.

Analysis of Information System Success in the Colleges in East Java with Wijayanto’s Approach of Information System Success Model

The era of globalization, which is marked by reforms in the field of information, requires good top management support and can support the application of information systems for the creation of quality, useful, and competitive information. Information systems in colleges are tools for managers to complete both new roles and traditional roles, enabling managers to monitor, plan, and predict more precisely and quickly to respond quickly to changes in the business environment. The purpose of this study is to analyze the role of top management support as a moderating variable effect of product quality on use and analyze the role of organizational culture as a moderating variable the effect of the use on benefits. The population of this study was colleges in East Java, a sample of 164 colleges consisting of 57 colleges ranked in Webometrics, and 107 colleges ranked in Webometrics. The analysis came with the SEM-Amos 22 program. The results showed that top management support moderated the effect of product quality on pure use of moderation, and organization culture moderated the effect of the use on benefits in a quasi-moderation manner.

Analysis of Information System Success in the Colleges in East Java with Wijayanto’s Approach of Information System Success Model

The era of globalization, which is marked by reforms in the field of information, requires good top management support and can support the application of information systems for the creation of quality, useful, and competitive information. Information systems in colleges are tools for managers to complete both new roles and traditional roles, enabling managers to monitor, plan, and predict more precisely and quickly to respond quickly to changes in the business environment. The purpose of this study is to analyze the role of top management support as a moderating variable effect of product quality on use and analyze the role of organizational culture as a moderating variable the effect of the use on benefits. The population of this study was colleges in East Java, a sample of 164 colleges consisting of 57 colleges ranked in Webometrics, and 107 colleges ranked in Webometrics. The analysis came with the SEM-Amos 22 program. The results showed that top management support moderated the effect of product quality on pure use of moderation, and organization culture moderated the effect of the use on benefits in a quasi-moderation manner.

The Effect of B2B SERVQUAL on PMC Performance: The Mediating Role of Top Management Support in UAE Executive Council

The purpose of the study is to examine the relationships between B2B SERVQUAL, top management support and project management consultant performance in United Arab Emirates executive council. This followed the quantitative research design as developed self-administrative questionnaire to collect data from UAE executive council staff. This study revealed the findings as follows: (1) B2B SERVQUAL significantly predicts PMC performance and top management support; (2) top management support significantly mediates between B2B SERVQUAL and PMC performance; (3) finally, top management support positive and significantly effects on PMC performance.

The Empirical Evidence of Enterprise Resource Planning System Adoption and Implementation on Firm’s Performance Among Medium-Sized Enterprises

The objective of this study is to examine the mediating role of enterprise resource planning (ERP) system adoption on the relationship between performance of medium enterprises (PMEs) and organizational culture (OC), communication process (CP), organizational structure (OS), information technology readiness (ITR), technological change (TC), government policy (GP), information access (IA) and technology infrastructure support (TIS). This study also includes the role of top management support (TMS) as a moderating variable on the relationship between ERP and PME. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory and diffusion of innovation. The data were collected from medium-sized enterprise (ME) organizations operating in South Western Nigeria. A total of 658 questionnaires were distributed to selected MEs and only 355 were returned and used for the analysis. The empirical data were analyzed using the Partial Least Squares Structural Equation Modelling (PLS-SEM). The results showed that CP, ERP, GP, IA, ITR, OC, OS, TC, TIS and TMS have significant direct relationships with the ERP and PME while GP is not significantly linked to ERP adoption. Moreover, IA, ITR, OC, OS and TC have no significant relationship with PME while ERP system adoption mediates the relationship between the CP, OC, OS, TC and TIS with PME. The findings showed that the presence of CP, OC, OS, TC and TIS will influence the PMEs in the adoption of ERP and confirmed that TMS plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to help them understand the importance of using the ERP system to enhance the performance of medium-sized enterprise (PMSE) organizations. Limitation of the study is based on MEs only. In this light, future research can focus on the evolution of not only small enterprises but also large firms.

What drives E-Health usage? Integrated institutional forces and top management perspectives

As hospitals increase their reliance on healthcare information technology to deliver services, there is a growing need to understand how to promote E-Health innovation usage within a hospital. Drawing on institutional theory and top management perspectives, we develop a theoretical model that explains how E-Health usage is influenced by external institutional forces and top management support. Three types of institutional forces: mimetic, coercive and normative pressures and two actions: top management beliefs and E-Health championing by which top management champions E-Health usage are identified and examined. Our empirical results show: 1) mimetic and coercive pressures positively affect top management beliefs and mimetic pressure also positively affects E-Health championing, 2) the effect of mimetic pressure on top management beliefs and E-Health championing is significantly stronger than other pressures, 3) both top management beliefs and E-Health championing promote E-Health usage, and 4) institutional forces' influence on E-Health usage is mediated by top management support. These findings highlight the important role of top management support in mediating the effect of institutional forces on E-Health usage and provide insight into how hospitals govern the institutional forces that drive top management support for E-Health innovations, thereby leading to actual E-Health usage.

Impact Of Organizational Culture On Knowledge Sharing:, The Mediating Role Of Top Management Support And Social Interaction

Impact Of Organizational Culture On Knowledge Sharing:, The Mediating Role Of Top Management Support And Social Interaction

How Do Technological Skills Improve Reverse Logistics? The Moderating Role of Top Management Support in Information Technology Use and Innovativeness

The purpose of this paper is to explore the influence of human resource management on reverse logistics (RL) in the context of high-tech firms. Using the resource-based view of the firm, we analyzedthe effect of employees’ technological skills on RL. The study also investigated whether top management support (TMS) for information technology (IT) and innovativeness moderate this relationship. We collected data from European high-tech firms from May to September 2010, obtaining 160 responses representing a 17.7% response rate. Multivariate regressions were used to assess all of the relations established. The results indicated that technological skills have direct and positive effects on RL in high tech-firms. The authors also report that both TMS for IT and innovativeness act as positive moderators in the relationship between technological skills and RL. This study suggests the importance of considering two important organizational variables that enhance the effect of technological skills on RL in high-tech firms. First, using TMS for IT not only provides tangible resources but also strongly supports employees’ technological development in RL. Second, a high level of firm innovativeness leads high-tech firms to create the right conditions to take advantage of their technological skills to improve their RL. Moreover, theresults indicate the contingent role of innovativeness and TMS for IT use in the relationship between technological skills and RL.

Internal audit quality dimensions and organizational performance in Nigerian federal universities: the role of top management support

The study examines the moderating effects of top management support in the relationship between internal quality dimensions and organizational performance in Nigerian federal universities. The study employed a sample of internal audit staff at senior level from 40 federally owned universities in Nigeria where 400 samples have been drawn for the analysis. Questionnaire instrument was used in generating the data having subjected to Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) aimed at establishing underlying dimensions. The data was collected and analysed using inferential statistics and the findings revealed that interaction of internal audit competence, internal audit independence, and internal audit size, with top management support significantly and positively influence organization performance of Nigerian federal universities. The findings provide ground for new policy initiatives to strengthen internal audit and enriched the literature by providing the moderating effect of top management support as instrumental to organizational performance. It is therefore recommended that internal audit competence internal audit independence and internal audit size should be given more attention and mechanism through which these qualities can be employed and sustained for more internal audit service delivery and efficiency in Nigerian federal universities.

The impact of customer orientation on new product development performance

PurposeThe purpose of this paper is to empirically examine the underlying impacts of customer orientation on new product development (NPD) performance. Further, this study investigates the moderating effect of top management support (TMS) on the customer orientation-performance relationship.Design/methodology/approachThis study as a unique approach has classified customer orientation into three sub-dimensions: customer focus, customer involvement and communication with customers. And the NPD performance is explored both from financial and nonfinancial aspects.FindingsBased on a sample of 366 high performance manufacturing firms across ten countries, the obtained results of hierarchical moderated regression analyses reveal that customer focus, customer involvement and communication with customers have significantly positive effects on both financial and nonfinancial performance of NPD; TMS positively moderates the relationship between multiple dimensions of customer orientation and NPD performance.Practical implicationsThe research extends the customer orientation literature by describing three dimensions of customer orientation and empirically testing their effects on NPD performance. This study also contributes to a deep understanding of the influence factors of NPD performance, both from the financial and nonfinancial aspects. The proposed framework provides a fine-grained analysis to help us understand in what way the customer orientation is linked to performance outcomes.Originality/valueThis study is innovative because it seeks to make a contribution to existing literature from a theoretical perspective by investigating the sub-dimensions of customer orientation and moderating role of TMS.

Promoting firms’ energy-saving behavior: The role of institutional pressures, top management support and financial slack

As one of the major energy-consuming countries, China is under great pressure to reduce energy consumption and carbon emissions. Companies, especially those with high energy consumption, are considered as key elements to improve energy efficiency. Although the Chinese government has made many related policies, there are still a substantial number of companies that have not adopted proactive energy-saving activities. Thus, it is important to study factors influencing firms’ energy-saving behavior. Drawing on institutional theory, we build a model to explore the relationship between external pressures and firms’ energy-saving behavior. Importantly, we investigated the role of top management support in linking external pressures to firms’ energy-saving behavior and the moderating role of financial slack. The model was empirically examined using survey data collected from firms in China. Results show that top management support positively influences firms’ energy-saving behavior. Command-and-control instruments, mimetic pressure and financial slack influence firms’ energy-saving behavior through top management support, whereas incentive pressure and normative pressure have direct effects on firms’ energy-saving behavior. Furthermore, financial slack positively moderates the effect of top management support on firms’ energy-saving behavior. Based on the empirical results, policy implications on how to promote firms’ energy-saving behavior are discussed.

Is e-marketing a source of sustainable business performance? Predicting the role of top management support with various interaction factors

The evolution of the sustainable business performance in relation to the technology integration reveals a significant revolution but regrettably is given little global attention, thus compelling the firms to reexamine the approach for their business growth. Considerably, e-marketing has been recognized as an emerging practice and plays a vital strategic tool to bring sellers and buyers on a digital platform. Besides, this study analyzes the moderating effects of trading partners (TPs) and competitive pressure (CP) in the relationship between top management support (TMS) and use of e-marketing (UEM). Moreover, the interactive role of government support (GS) and technological opportunism (TOP) was also analyzed between the UEM and sustainable firm performance (SFP). The study also discussed the mediating role of e-marketing usage between TMS and SFP. The data (n = 293) were collected from the marketing managers employed in the textile firms of Pakistan. Additionally, the findings revealed that TMS had a significant direct relationship with the UEM and the SFP. Moreover, UEM mediated the relationship between TMS and SFP. Finally, TP’s pressure moderated the relationship between TMS and UEM, and TOP moderate the relationship between UEM and SFP, whereas CP and GS were unable to moderate the relationship particularly in current study context. However, this study has contributed empirically to several recognized relationships among the variables and extends the existing knowledge of literature. The study has contributed empirically to several recognized relationships among the variables and extends the existing knowledge of literature by leaving certain aspects of research for future studies.

The moderating role of top management support on employees’ attitudes in response to human resource development efforts

AbstractThe purpose of this study is to investigate the relationships among human resource development (HRD) efforts, top management support, and employees’ attitudes (job satisfaction and organizational commitment) in the Korean context. Based on the Korean Human Capital Corporate Panel survey data, 3,899 responses from 159 large companies were analyzed by adopting hierarchical multiple regression analysis and a regression-based path analysis. The results indicated that HRD efforts positively affected organizational commitment through job satisfaction. In addition, job satisfaction had a moderated mediation effect on the interaction of HRD efforts and top management support on organization commitment. Finally, top management support moderates the relationship between HRD efforts and employees’ attitudes such that increased top management support for HRD efforts improves employees’ job satisfaction and organizational commitment.

Exploring Relationship between Multi-dimensional Top Management Support and Project Success: An International Study

The role of top management support in achieving project success has gained much attention in research and practice. A number of studies on single dimensional top management support have been conducted. In engineering management literature, top management support has rarely been studied as a multi-dimensional construct. This research examines the relationship between multiple dimensions of top management support and project success. Different data analysis methods were employed to test research hypotheses and validate multi-dimensions of top management support. Findings indicate a significant and positive relationship between multi-dimensional top management support and project success.

Exploring the Relationship Between Multi-Dimensional Top Management Support and Project Success: An International Study

The role of top management support in achieving project success has gained much attention in research and practice. A number of studies on single dimensional top management support have been conducted. In the engineering management literature, top management support has rarely been studied as a multi-dimensional construct. This research examines the relationship between multiple dimensions of top management support and project success. Different data analysis methods were employed to test the research hypotheses and to validate the multi-dimensionality of top management support. Findings indicate a significant and positive relationship between multi-dimensional top management support and project success.

Co-creation with clients of hotel services: the moderating role of top management support

Hotels can strengthen their competitiveness by expanding their innovation process beyond the boundaries of the firm to exploit the valuable knowledge and skills of their customers. This study examines the effects of new service (NS) co-creation with customers in the hotel industry on NS performance, as well as the moderating role of top management support. The research also explores the main barriers faced by hotels to co-create service innovations. Partial least squares structural equation modelling results indicate that Customer co-creation exerts a direct impact on NS market outcomes and NS development (NSD) speed, which in turn favours NS quality. NS quality translates into better NS customer-related outcomes as well as in improved NS market outcomes. Top management support enhances the effect of Customer co-creation on the NSD speed. The main barrier to NS co-creation in hotels is to find customers interested in devoting time to this activity or with the appropriate knowledge and experience.

Reprint of “Linking rival and stakeholder pressure to green supply management: Mediating role of top management support”

Drawing upon the Schumpeterian view of competition and stakeholder theory, the purpose of our study is to examine how issues of rivalry and stakeholder pressure motivate firms to implement green supply management practices. We also consider the role of top management support as an important enabler to how firms react to competitive pressures to pursue green supply management practices. Our model is tested using a sample of supply chain professionals. Our results indicate that environmental pressure from rivals and stakeholders influences green supply management implementation through the mediating role of top management support for environmental initiatives.

The Role of Human Resource Practices on Profits Generated by the Innovations: The Role of Top Management Support and Regularity of Employees Meetings

Previous scholars argue that human resource practices advance valuable knowledge what could be reflected positively on innovations. Accordingly, we empirically investigate whether human resource related practices such as top management support and regularity of employees meetings are related to profit generated by the innovation activities. Using survey data of Montenegrin firms, we find that firms in which top management supports employees’ idea and have regular employees meetings related to innovation activities are likely to report higher profit generated by innovations. Therefore, our results underline the crucial role of human resource practices in the process of innovation that generates profitability for firms.