Role Of Top Management Support Research Articles

Leveraging financial literacy into sustainable business performance: a mediated-moderated model

Purpose – The current study evaluates the linkage between financial literacy and the sustainable business performance model with access to finance and fintech adoption. Further, the moderating role of top management support in the linkage between financial literacy toward access to finance and fintech adoption was verified. Research methodology – This research was conducted in the SME sector in Indonesia. The sample frame were 261 SMEs and 783 respondents from three levels of management. Data was collected in the October-December 2023 period. Data were obtained utilizing Likert-scaled questionnaires and analyzed using SmartPLS. Findings – The results demonstrate that financial literacy is an instrumental driver of access to finance and fintech adoption that promotes sustainability performance. Subsequently, the study highlights the critical role of access to finance and fintech adoption as the mediator and top management support as moderator. Research limitations – The study is solely performed on the SME sector in one country; thus, the findings’ generalization is lacking. Practical implications – SME managers need to upgrade their financial literacy because financially knowledgeable managers are keenly informed of the costs, benefits, and risks related to funding schemes to encourage sustainable performance. Originality/Value – Empirical research that explores the implication of financial literacy on access to finance and fintech adoption in promoting sustainability performance is lacking, reported solely on manufacturing companies and banks. Meanwhile, the SME sector, especially in developing countries, is understudied. Consequently, the initial study leads the examination of financial literacy’s role in enhancing access to finance and fintech adoption to foster the sustainability performance of SMEs.

Effects of Organizational Elements on Emerging Information and Construction Management Technology Implementation in Building Professionals: Moderating Role of Top Management Support

Effects of Organizational Elements on Emerging Information and Construction Management Technology Implementation in Building Professionals: Moderating Role of Top Management Support

Navigating post-pandemic challenges through institutional research networks and talent management

Institutions actively seek global talent to foster innovation in the contemporary landscape of scientific research, education, and technological progress. The COVID-19 pandemic underscored the importance of international collaboration as researchers and academicians faced limitations in accessing labs and conducting research experiments. This study uses a research collaboration system to examine the relationship between organizational intellectual capital (Human and structural Capital) and team scientific and technological performance. Further, this study underscores the moderating role of top management support. Using a time-lagged study design, data were collected from 363 participants in academic and research institutions. The results show a positive relationship between organizational intellectual capital (Human and structural Capital) and team scientific and technological performance using a research collaboration system. Moreover, top management support positively moderates the study’s hypothesized relationships. The study’s findings contribute significantly to existing knowledge in this field, with implications for academia, researchers, and government focused on technology transmission, talent management, research creative collaboration, supporting innovation, scientific research, technological progress, and preparing for future challenges.

COVID-19 Lessons for the Tourism Sector: Role of Top Management Support, Communication, and Organisational Culture in Supply Chain Resilience

Tourism is a worldwide industry that is associated with global risks. Tourists from various countries are susceptible to diseases that are transmitted as a result of ecological, genetic, and human-related causes. Presently, the escalating spread of viruses, epidemics, and pandemics exemplify the adverse repercussions of globalisation, resulting in fatalities and substantial economic downturns due to their detrimental effects on the tourism sector. During the COVID-19 pandemic, unique and long-lasting risks made many tourism-related companies very difficult to run; they even risked survival. Because of this, we need a better understanding of the factors that affect or improve supply chain resilience. Addressing the public health sector of tourists is a pressing concern in such a scenario. This study seeks to examine the management of tourism, specifically focusing on the role of top management support, communication, and organisational culture in supply chain resilience. A particular focus is made on the impact of top management support, communication, and organisational culture on supply chain resilience, as well as the impact of supply chain resilience on supply chain performance. A total of 128 pieces of information were collected from various tourism sector organisations to analyse the potential relationship between the variables. Among respondents, there were 35 females and 93 males. SPSS 23 and SmartPLS, both based on structural equation modelling, are used to perform tests on the obtained data. The investigation findings indicate that the support of top management, communication, and organisational culture substantially improves supply chain resilience in the tourism sector. Furthermore, research has demonstrated that a higher level of supply chain resilience positively impacts the overall performance of firms engaged in providing tourism services. Enhancing the efficiency of the supply chain can decrease the health hazards faced by tourists, leading to an overall improvement in public health within the tourism and leisure business.

Enhancing Public Organizational Performance in Vietnam: The Role of Top Management Support, Performance Measurement Systems, and Financial Autonomy

By drawing on institutional theory and new public management (NPM) theory, this study examines the intervening roles of performance measurement systems (PMS) and financial autonomy on the relationship between top management support (TMS) and the performance of public organizations in an emerging market. The research model and hypotheses have been tested using partial least squares structural equation modeling (PLS-SEM) with 219 survey responses from accountants and managers working in public sector organizations (PSOs) in Vietnam. Results support both direct and indirect relationships between TMS and performance through PMS. Analysis shows that financial autonomy is the moderating variable for the relationship (1) between TMS and PMS, and (2) between PMS and organizational performance. From these findings, this study proposes theoretical and managerial implications to improve TMS and PMS to enhance performance in Vietnam’s public organizations. This paper especially suggests that policymakers in developing countries reform financial autonomy and the market principle.

Top of tide: Nexus between organization agility, digital capability and top management support in SME digital transformation

In the swiftly evolving business landscape, digital transformation (DT) has emerged as a crucial strategy for firms to gain a competitive edge. Despite the abundance of literature on DT in firms, there remains a dearth of empirical research that defines and analyzes crucial antecedents of small and medium-sized enterprises’ (SMEs) DT from an internal perspective. To fill this research gap, this study examines the correlation between organizational agility and digital capability in cultivating SMEs' DT while also evaluating top management support as a moderating variable through the lens of internal factors of SMEs. The results indicate that both organizational agility and digital capability have a positive impact on SMEs' DT, with organizational agility significantly influencing digital capability. Furthermore, the findings highlight that digital capability serves as a mediator between organizational agility and SMEs' DT. In addition, top management support plays a moderating role in these relationships to a certain extent. Additionally, we explicate the concept of digital capabilities from the perspective of dynamic capability. Our study contributes to an enhanced understanding of the effect of organizational agility and digital capability on SMEs' DT, as well as the role of top management support. We provide recommendations for managers to enhance organizational agility and suggest that SMEs should improve their digital thinking to better perceive digital technology changes, enhance digital operation capabilities, and better integrate digital resources.

Enhancing employee sustainability through employee quality of life: the role of top management support

PurposeThis study aims to focus on how the design of an organization influences employee sustainability. It also highlights how top management support can mediate this relationship.Design/methodology/approachIn order to examine the role of employee quality of life on performance sustainability, a quantitative survey approach was adopted. A questionnaire was distributed using simple random sampling to the employees working in the hotel sector.FindingsResults suggest that organizations can enhance employee sustainability, including performance, commitment, motivation and retention, by investing in values that align with their employees, providing suitable health and wellness initiatives, and adopting in career growth policies. In that, values, health and wellness and human development are confirmed to be core determinants of employee sustainability, with a negligible role of fair compensation and physical artifacts. Top management support is found to mediate the relationship between employee quality of life and sustainability.Research limitations/implicationsThis study contributes to a better understanding of how organizational design for quality of life can assist employee sustainability with the mediation role of top management support. The study recommends that the hotel organizations should consider designing their work environments to promote their employee quality of life, which affects their sustainability within the hotel industry.Practical implicationsThis study contributes to a better understanding of how organizational design for quality of life can assist employee sustainability with the mediation role of top management support. The study recommends that the hotel organizations should consider designing their work environments to promote their employees’ quality of life, which affects their sustainability within the hotel industry.Originality/valueWhile there is ample research in business and management literature on the economic and environmental factors of sustainability, social sustainability has received less concentration. This study gives more attention to how employee social sustainability can be affected by the managerial and organizational factors of ensuring work life balance and top management support.

Network Building Capabilities for a Sustainable and Circular Economy

This research introduces a novel integrated model that affiliates the innovative capacity of circular start-ups, as seen through their network-building capabilities, with the influential attribute of top management support as outlined in the T-O-E theory. The investigation employs a quantitative research methodology based on a random sampling technique for the entire research population. The structural equation model, utilizing SMARTPLS, is used on a dataset comprising 231 manufacturing-based circular start-ups and their franchises in India. The findings reveal significant direct and indirect relationships between network-building capabilities and the innovation function of circular start-ups. The study highlights the pivotal role of top management support, following the T-O-E framework, as a complete mediator between network-building capabilities and organizational innovativeness. This inquiry establishes that effective networking and other factors confer a competitive edge upon firms. Furthermore, it contributes to the literature on the circular economy within emerging markets, offering insights applicable across various sectors like IT, hospitality, aviation, pharmaceuticals, and more. The study's implications extend to future researchers and policymakers, advocating for adopting a multi-level perspective to foster and ensure the innovativeness of circular start-ups in diverse industries.

Factors Affecting Health Information System Quality: Can Top Management Support Be A Moderator?

Research aims: This study aims to examine the factors that influence the quality of health information system (HIS) in hospitals in Bandung City and top management support as a moderating variable. Design/Methodology/Approach: This research method is a survey. Eighty-three users of HIS in hospitals participated as respondents. Hypotheses were tested using the PLS-SEM method. Research findings: The study results exhibited that software quality did not affect the health information system quality, even if it was moderated by top management support. While user competence significantly impacted health information system quality, top management support would strengthen the influence between user competence and health information system quality. Theoretical contribution/Originality: This study presents a conceptual framework for HIS quality, with a specific emphasis on the role of top management support. Practitioner/Policy implication: This study recommends that HIS should have interoperability. Additionally, there is a need for government policy support at both central and regional levels to ensure that the hospitals’ top management demonstrates a real commitment and contribution.

Lean HRM practices in manufacturing SMEs: exploring the interplay among the influencing factors

PurposeThis study aims to investigate the implementation of lean human resource management (HRM) practices in manufacturing small- and medium-sized enterprises (SMEs) and explore how various factors interact to influence their successful adoption. By exploring the interplay among these factors, the research seeks to identify key drivers affecting the adoption of lean HRM in manufacturing SMEs. Ultimately, the research intends to provide insights that can guide organisations, practitioners and policymakers in effectively implementing lean HRM practices to enhance operational efficiency, workforce engagement and competitiveness within the manufacturing SME sector.Design/methodology/approachThe study combined total interpretive structural modelling (TISM) and Matrice d'Impacts Croisés Multiplication Appliquée à un Classement (MICMAC) analysis. TISM helped in understanding the hierarchical relationship among different factors influencing lean HRM implementation, whereas MICMAC analysis provided insights into the level of influence and dependence of each factor on others.FindingsThe research revealed that “top management support” emerged as the most independent factor, indicating that strong support from top management is crucial for initiating and sustaining lean HRM practices in manufacturing SMEs. On the other hand, “employee involvement and empowerment” was identified as the most dependent factor, suggesting that fostering a culture of employee engagement and empowerment greatly relies on the successful implementation of lean HRM practices.Research limitations/implicationsWhile the study provided valuable insights, it has certain limitations. The research was conducted within the specific context of manufacturing SMEs, which might limit the generalizability of the findings to other industries. Expert opinions introduce subjectivity in data collection. Additionally, the study may not cover all critical factors, allowing room for further exploration in future research.Practical implicationsThe findings have practical implications for manufacturing SMEs aiming to implement lean HRM practices. Recognising the pivotal role of top management support, organisations should invest in cultivating a strong leadership commitment to lean HRM initiatives. Furthermore, enhancing employee involvement and empowerment can lead to better adoption of lean HRM practices, resulting in improved operational efficiency and overall competitiveness.Originality/valueThis research contributes to the field by offering a comprehensive exploration of the interplay among factors influencing lean HRM implementation. The use of TISM and MICMAC analysis provides a unique perspective on the relationship dynamics between these factors, allowing for a nuanced understanding of their roles in the adoption of lean HRM practices in manufacturing SMEs. The identification of “top management support” as the most independent and “employee involvement and empowerment” as the most dependent factors adds original insights to the existing literature.

Linking environmental management accounting to environmental performance: the role of top management support and institutional pressures

Linking environmental management accounting to environmental performance: the role of top management support and institutional pressures

Unveiling the value of institutional pressure in socially sustainable supply chain management: The role of top management support for social initiatives and organisational culture

AbstractThis study aims to explore the factors that motivate firms to adopt socially sustainable supply chain management (socially SSCM) practices. To address this question, we seek to investigate the effect of institutional pressure on firms' socially SSCM (i.e., assessment and collaboration) and the mediating role of top management support (TMS) for social initiatives. We also argue that organisational culture, which comprises flexibility and control orientation, influences the process from institutional pressures to TMS for social initiatives. Using survey data from 248 buyer–supplier dyads in China, we find that institutional pressure positively influences companies to enhance socially SSCM, including assessment and collaboration practices. Moreover, TMS for social initiatives plays mediating role in the relationship between institutional pressure and socially SSCM. Moreover, flexibility‐orientated culture weakens the influence of institutional pressure on TMS for social initiatives, whereas the effect of institutional pressure on TMS for social initiatives intensifies as control‐orientated culture increases. This study contributes to the literature by stressing the social dimension of SSCM and linking institutional and organisational factors involved in social ethics issues to understand buying firms' tendency to achieve socially SSCM.

The mediation role of top management support in the adoption of cloud computing in Malaysian SMEs

The mediation role of top management support in the adoption of cloud computing in Malaysian SMEs

IT tools and project value: Mediating role of teamwork and moderating role of top management support

This study aimed to examine how information technology (IT) tools affect the value of construction projects in Pakistan, considering the roles of teamwork and support from top management. Based on theories from previous research, a model was created to explain these relationships. To test this model, data was collected from 130 participants involved in Pakistani construction projects through a survey. The Partial Least Squares Structural Equation Modeling (PLS-SEM) method was used to analyze the data. The findings showed that IT tools have a positive effect on both the value of projects and teamwork. Additionally, teamwork enhances the value of projects and serves as a connecting factor between IT tools and project value. Top management support also plays a crucial role by strengthening the positive effect of teamwork in this relationship. This research contributes to both theory and practice. Theoretically, it offers a new model and improves project management strategies to increase project value. Practically, it assists those involved in managing construction projects, including project managers, contractors, and policymakers, in planning and executing their projects more effectively and achieving better results.

The mediation role of top management support in the adoption of cloud computing in Malaysian SMEs

The mediation role of top management support in the adoption of cloud computing in Malaysian SMEs

Antecedents of Intention to Use Social Media for Virtual Events

Imposing the movement control order and social distancing measures during the outbreak of the COVID-19 pandemic increased the adoption of information and communication technology. The practices of remote work, virtual classes, and even entertainment were forced to be conducted remotely from home. Despite the current relaxation of restricted measurements on the COVID-19 pandemic in different nations, people still prefer online meetings via social media because of the potential threats of new recurrence of the COVID-19 pandemic and the significant saving of time, money, and effort. Therefore, the objectives of this research intend to investigate the direct and indirect relationships between attitude, perceived direct benefit, trust, and intention to use social media for virtual events. Moreover, this research will also assess the role of top management support in moderating the relationship between attitude and intention to use social media for virtual events. To accomplish the research objectives, 400 samples were collected through an online self-administered questionnaire survey. The data were analysed by using Statistical Package for Social Sciences (SPSS) and Partial Least Square–Structural Equation Modelling (PLS–SEM). Based on the generated statistical outcomes, all the direct relationships between attitude, perceived direct benefit, trust, and intention to use social media for virtual events are significantly supported. For the indirect relationships, all the mediation relationships are significantly supported. However, the findings indicated that the moderation variable of top management support does not have any moderating effect on the relationship between the attitude and intention to use in this research study.

Why does “green” matter in supply chain management? Exploring institutional pressures, green practices, green innovation, and economic performance in the Chinese chemical sector

There is a growing concern over the depletion of natural resources caused by rapid industrialization and its impact on the environment. As a response to these concerns, many companies are now focusing on implementing green supply chain management (GSCM) practices and green innovation (GI) as part of their environmental strategies to improve their economic performance (EP). Empirical evidence regarding the actual effects of these practices on the economic performance of Chinese chemical companies is still limited, warranting further investigation. To close the gap, this study utilizes the resource-based view and Institutional Theory to explore how three types of institutional pressures influence GSCM practices in Chinese chemical companies. Additionally, it examines the role of top management support (TMS) in shaping the relationship between GSCM practices and economic performance. The PLS-SEM approach was used to analyze the data gathered from 414 samples from listed Chinese chemical companies. The findings of the study revealed four key outcomes: First, institutional pressures have a positive influence on the adoption of GSCM practices by companies. Second, both GSCM practices and GI have a positive impact on economic performance, indicating that companies can enhance their economic performance by incorporating environmentally friendly practices. Third, GI acts as a mediator between GSCM practices and economic performance, indicating that the implementation of GI plays a crucial role in improving companies' economic outcomes through GSCM practices. Lastly, the relationship between GSCM practices and economic performance is strengthened when top management provides strong support for these initiatives. Overall, these findings not only have an academic impact on the supply chain domain but also provide effective environmental management practices to the top managers in Chinese chemical sector, allowing them to make decisions that benefit organizational efficiency, innovation, and performance. By identifying the factors that drive the adoption of GSCM practices and their influence on economic performance, the study offers valuable guidance for companies to integrate sustainable practices into their operations.

The role of top management support and effective communication on succession planning effectiveness: An empirical study of Omani civil service organizations

Succession planning is vital to protecting any organization’s growth, development, and survival. While a good organizational strategy intends to ensure growth and strong management provides profitability, only an effective succession plan can make organizations sustainable. Top management support and effective communication are considered among the dominant factors that impact the effectiveness of succession planning. This study aims to investigate the impact of top management support and effective communication on the effectiveness of succession planning implementation in civil service organizations in the Sultanate of Oman. A survey was adopted based on the research objectives and administered to 160 employees from civil service organizations in Oman. Random purposive sampling was implemented due to its effectiveness in obtaining a representative sample for this study. Descriptive and inferential statistics, including mean, standard deviation, correlations, and regression analysis, were applied using SPSS software. The findings revealed that most participants considered the current succession planning and talent development practices ineffective in preparing talents for future needs in Oman. Moreover, the results demonstrated that effective communication has a positive and significant impact on succession planning effectiveness. Surprisingly, top management support and succession planning effectiveness are positive but insignificant. Finally, effective communication and support from top management through the succession planning stages are required to achieve the targeted objectives of the plans.

Technology-pushed, market-pulled, or government-driven? The adoption of industry 4.0 technologies in a developing economy

PurposeThis study aims to investigate the motivations for the adoption of Industry 4.0 technologies among manufacturing firms in developing economies. Specifically, the effects of relative advantage of the technologies, competitive pressure, and government support on the adoption are explored. Moreover, the mediating role of top management support between environmental factors (government support and competitive pressure) and the adoption of Industry 4.0 technologies is examined.Design/methodology/approachA research model is developed based on the technology-organization-environment (TOE) framework strengthened by institutional theory. Structural equation modeling (SEM) approach is employed to evaluate the model using data obtained from 215 manufacturing firms through a cross-industry survey. Additionally, a post-hoc analysis is conducted using cluster analysis and ANOVA.FindingsThe results show that competitive pressure and government support significantly promote top management support, which in turn contributes to the adoption of Industry 4.0 technologies. Relative advantage of the technologies is not significantly related to the adoption.Research limitations/implicationsThis study does not explore the relationship between technology type and the specific needs of manufacturing firms. Future researchers can conduct a more comprehensive analysis by examining how different technology types align with the unique needs of individual companies.Practical implicationsThe findings of this study have implications for both policymakers and managers. Policymakers can leverage these insights to understand the underlying motivations behind manufacturing firms' adoption of Industry 4.0 technologies and develop promoting policies. In turn, managers should keep an eye on government policies and utilize government support to facilitate technology adoption.Originality/valueThis study uncovers the underlying motivations—government support and competitive pressure—for the adoption of Industry 4.0 technologies among manufacturing firms in developing economies. Meanwhile, it complements previous research by showing the mediating role of top management support between environmental factors (government support and competitive pressure) and the adoption of Industry 4.0 technologies.

Creating organizational value and sustainability through green HR practices: An innovative approach with the moderating role of top management support

AbstractGreen human resource management (GHRM) seeks to reorient human resource strategy and practices to an organization's environmental sustainability goals. A small body of research has so far shown that GHRM is positively related to organizational sustainability, yet the results are somewhat variable. This calls into question regarding the boundary conditions of this relationship. In this study, the moderating role of top management team (TMT) support has been examined as senior managers have a key role to play in ensuring that GHRM is valued, widely recognized, and implemented as intended. Based on the existing literature, a model has been developed and then tested with partial least square structural equation modeling, with feedback from 372 human resource managers across several organizations. The results show a positive relationship between GHRM and sustainability, and the results also show that the TMT support strengthens this relationship. Importantly, the study reveals a positive and significant relationship between sustainability and organizational performance.