Role Of Empowerment Research Articles

Promoting Sustainable Development in Combating Schistosomiasis through Community-Centric Approaches: The Role of Social Empowerment and Education in Ondo State

Schistosomiasis has been reported to be the most common parasitic disease after malaria capable of affecting over 249 million individuals in lower-income countries. The disease is caused by a blood fluke from the genus Schistosoma and can be either chronic or acute in several patients depending on the worm burden. Poor sanitation and lack of potable water are major predisposing factors for the sustained transmission of schistosomiasis in several communities in Africa. In Nigeria, 24 million cases are being reported in all states, with over 100 million individuals at risk of the infection due to the disease being endemic in the region. This disease is made worse when there is a co-infection of urinary tract infections (UTIs) or sexually transmitted diseases (STDs). In Ondo state Nigeria, urinary schistosomiasis is called Atosiaja, blood fluke, or snail fever. The disease is endemic in several communities in Ondo states due to little or no access to clean water which increases the contact of villagers to natural flowing rivers and streams that are natural breeding sites for the intermediate hosts. This systematic review was carried out to evaluate the prevalence of schistosomiasis in communities of Ondo state, Nigeria. The review was conducted through a literature search using two scientific databases which focuses on the prevalence and intensity of schistosomiasis infection in communities of Ondo state covering the period 2017 to 2022. This review looks at the relationship between sustainable development initiatives and the prevalence of schistosomiasis in Ondo state. By addressing critical issues such as water quality, community education and integrated vector management as long-term solutions to reduce the burden of schistosomiasis in Ondo state. This holistic approach will contribute overall to improvements in public health and the environment.

Structural Model of Psychological Capital and Perceived Social Support with Quality of Life: Mediating Role of Psychological Empowerment

Structural Model of Psychological Capital and Perceived Social Support with Quality of Life: Mediating Role of Psychological Empowerment

The Effects of Issue Leadership on Hotel Employee Creativity in China and Korea: The Double-Mediating Roles of Psychological Empowerment, Trust in Leader, and Organizational Commitment

Purpose - This research focuses on creativity and leadership as key roles of organizational success. While creativity plays a crucial role in the success of companies, leadership is a significant predictor of employee and organizational creativity. The purpose of this research is to examine the impact of issue leadership on hotel employee creativity, with a specific focus on Korea and China, and determine whether issue leadership is effective on the creativity of hotel employees via empowerment, trust in leader, and organizational commitment in both countries. Design/Methodology/Approach - The research model describes psychological empowerment, trust in leader, and organizational commitment as mediators between issue leadership and employee creativity. A questionnaire survey was conducted with hotel employees in Gyeogju and Busan in Korea, and Yunnan province in China. A total of 241 samples from Korea and 235 samples from China were analyzed using SPSS and AMOS.24 to examine the relationships between issue leadership and creativity, which were double-mediated by psychological empowerment, trust in leader, and organization commitment. Findings - The findings indicate that issue leadership has a positive effect on the creativity of hotel employees in both Korea and China. This study also reveals that in the Korean group, issue leadership has a greater impact on creativity in fostering the double-mediating roles of psychological empowerment and organizational commitment, whereas in the Chinese group, issue leadership has a greater impact on creativity in fostering the double-mediating roles of trust in leader and organizational commitment. Research Implications - This research has both academic and practical implications for hotel operations in Korea and China, providing valuable insights into the role of issue leadership in promoting employee creativity.

Total quality management implementation practices and customer satisfaction: the role of innovative employee behavior and employee empowerment

This study shed additional understanding on how Total Quality Management (TQM) practices affect customer satisfaction through the innovative behavior of employees. Based on quantitative data from the 5 Teaching Hospitals in Ghana, this study employed a multistage sampling procedure to analyze the relationship between innovative employee work behavior and total management commitment, Training and Education, Performance Management System, Supplier Management, and innovative employee work behavior. We find that these relationships are positive and that the relationship between TQM practices and customer satisfaction is mediated by innovative employee work behavior. In addition to theoretical contributions to the field of TQM and healthcare systems, these results have managerial implications for hospital professionals who work at prioritizing the adaptation of TQM practices.

Moderating Effect of Empowerment on Servant Leadership and Church Spiritual Growth

Purpose: This study entailed assessing moderating effect of empowerment on servant leadership and church spiritual growth. The general objective of the study was to establish how empowerment moderates the relationship between servant leadership and church spiritual growth in Pentecostal Churches in Kenya within the Nairobi metropolitan counties. The study delved on Pentecostal Evangelical Fellowship of Africa (PEFA); Kenya Assemblies of God (KAG), and Full Gospel Churches of Kenya (FGCK), all under the umbrella of National Council of Churches of Kenya (NCCK). The study was guided by servant leadership, empowerment and spiritual leadership theories which all indicate that servant leaders play a crucial role in empowerment of church members and consequently causing effect on church growth. Materials and Methods: Descriptive cross-sectional survey design was used for the study and pragmatism was employed as a philosophical framework for the research. The study employed a mixed method approach with both quantitative and qualitative research methods in use and data collection undertaken through, questionnaires and interview guides. The target population constituted 2000 church pastors, elders as well as members from which a sample of 333 was obtained through purposive and stratified random sampling techniques in selected Pentecostal churches within Nairobi, Machakos, Muranga, Kiambu and Kajiado counties. The total response rate was 304 (91%). Quantitative data was analyzed using descriptive statistics, correlation and regression analysis, where Statistical Package for Social Sciences (SPSS) version 29 was used. On qualitative data, thematic analysis was carried out on two focus discussions groups to determine views of participants. Findings: Church members’ empowerment has no significant moderating effect in the relationship between servant leadership and church spiritual growth of Pentecostal Churches within Nairobi metropolitan counties of Kenya. The linearity test results for the relationship between spiritual growth and empowerment suggest a significant linear association, as indicated by the low p-values (all p-values are less than 0.05). The high F-value (197.904) and low p-value (0.000) suggest a highly significant linear relationship between Spiritual Growth and Empowerment. The Pearson's correlation coefficient (R) of 0.609 signifies a moderately strong positive relationship between spiritual growth and empowerment, indicating that as one variable increases, the other tends to increase as well. There is therefore a significant moderating effect of empowerment on servant leadership and church spiritual growth. On the research question that stated: “To what extent does Church members’ empowerment moderate the relationship between servant leadership and church spiritual growth of Pentecostal Churches within Nairobi metropolitan counties in Kenya?” Majority of participants agreed that church members’ empowerment moderated relationship between servant leadership and church spiritual growth pointing that training, involvement and sharing of responsibilities with church members by their leaders positively affected church growth both spiritually and numerically. Implications to theory, practice and Policy: The study supported servant leadership, empowerment and spiritual leadership theories. In addition, the study bridged a number of research gaps in area of servant leadership, empowerment and church spiritual growth indicated in the statement of the problem. The most noticeable gap is the contextual gap where many studies on church growth only delved on numerical growth and leaving out spiritual growth of which this study addressed. The study recommended that the church should put more emphasis on active participation of church members in decision making processes especially on provision of suggestion boxes within the church premises for this triggers church spiritual growth. The church was recommended to adopt servant leadership style and endeavor to empower the membership so as to realize church spiritual growth.

The Role of Employee Empowerment in Mediating the Effect of Leader-Member Exchange on Employee Performance in Dekranasda Riau Islands Province 2021-2024

The decline in the performance of employees at Dekranasda in the eight districts/cities of the Riau Archipelago province is the background of this research. This study aims to uncover and analyze the effect of empowerment, which mediated the effect of Leader Member Exchange (LMX) on employee performance in Dekranasda, which is dispersed toward eight regencies/the city of Riau Islands Province. The study contributes to the development of the LMX concept, which fosters its relation toward employee performance mediated by engagement. Furthermore, the study uses survey methods for gaining the data by questionnaire. The total respondents involved in this study are 303 persons in the Dekranasda Office Riau. The analysis data used Structural Equation Modeling (SEM). This study shows that LMX directly and significantly affects employee performance. Furthermore, empowerment affects employee performance positively but does not mediate the effect of LMX on employee performance. This study merely involves the employees of Dekranasda, who are dispersed in the eight districts/cities of the Riau Archipelago province. This study shows the importance of direct interpersonal relationships between managers and employees in the realm of public service. As suggested by the LMX theory, managers delegate responsibility and provide more support and appreciation to subordinates in the group, which is considered as empowerment. The results of this study are consistent with the LMX theory, which emphasizes the importance of interpersonal factors in the workplace, especially in the local government sphere. The results of this study can be used as a basis or input for stakeholders in Dekranasda in designing an ideal relationship between superiors and subordinates so that subordinates are able to produce good performance to achieve organizational goals.

Leadership Dynamics in the Knowledge-Based Landscape: Unravelling the Mediating Forces of Cognition on Innovative Behaviour

In the dynamic knowledge-based landscape, effective leadership has a crucial role in sharing knowledge and expertise towards innovation. Multiple previous research studies have studied the correlation between leadership style and innovative behaviour. Nevertheless, few empirical studies have investigated the mediating influence of psychological empowerment on the connection between organisational leadership and innovative behaviour. The study also examines how creative self-efficacy influences the connection between entrepreneurial leadership and innovative behaviour. This study addressed the knowledge gap by examining the correlation between transformational leadership, entrepreneurial leadership, and innovative behaviour. Additionally, it sought to explore the role of psychological empowerment and creative self-efficacy as mediators in the relationship between entrepreneurial leadership, transformational leadership, and innovative behaviour. A questionnaire was administered to 228 individuals who are employees working in Pakistan’s SMEs. The data were then analysed using Structural Equation Modelling (SEM) with Smart-PLS software. The findings suggest transformational leadership and entrepreneurial leadership heightened innovative behaviour among employees through psychological empowerment and creative self-efficacy. No direct impact was established for transformational leadership on innovative behaviour indicating the presence for mediator. This study contributes to the existing literature by offering empirical proof of the correlation between transformational leadership, entrepreneurial leadership, and innovative behaviour. It also examines the influence of psychological empowerment and creative self-efficacy on innovative behaviour. The practical implication is that to encourage innovative behaviour, leaders need to get down the field to empower and build confidence among employees.

How Does Digital Leadership Foster Employee Innovative Behavior: A Cognitive-Affective Processing System Perspective.

Employee innovative behavior is crucial for organizations to engage in innovative activities and gain competitive advantages in the context of digital transformation. Despite many studies having focused on the relationship between leadership and employee innovative behavior, the role of digital leadership and the underlying mechanisms for employee innovative behavior remain unclear. Using the cognitive-affective processing system framework, the study investigated the dual mediating role of psychological empowerment and affective commitment between digital leadership and employee innovative behavior and the moderating role of a proactive personality in such relationships. Employing data from 359 employees, the study conducted structure equation modeling to examine the hypotheses. The results show that digital leadership influences employee innovative behavior through psychological empowerment but not affective commitment. Furthermore, a proactive personality does not moderate the direct effect of digital leadership on psychological empowerment and affective commitment or the indirect effect of digital leadership on employee innovative behavior. Theoretical and practical implications are discussed.

The Effect of Green Creativity and Green Innovation on Green Competitive Advantage and Performance of Sustainable SMEs: The Moderation Role of Digital Empowerment

The Effect of Green Creativity and Green Innovation on Green Competitive Advantage and Performance of Sustainable SMEs: The Moderation Role of Digital Empowerment

Understanding the Travel Decision-Making Behaviors of Ethnic Minority Tourists: The Moderating Role of Psychological Empowerment

Grounded on the concept of ethnicity, this paper explores the travel consumption and decision-making behaviors of ethnic minority travelers through the lens of psychological empowerment. Employing a quantitative-dominant concurrent nested mixed-methods approach, 951 surveys (404 white and 547 ethnic minority participants), 6 focus groups, and 10 semi-structured interviews (with ethnic minority travelers) were conducted in the UK. The findings reveal the existence of prejudices and discrimination experienced by ethnic minorities during international and domestic travel, with ethnicity being a key factor. The paper identifies the need to adopt a multi-level empowerment approach, where psychological empowerment is found to be key to understanding how negative experiences and perceived risks are accepted, feared, and/or transformed into sources of interactional and intrapersonal empowerment. This has significant positive impacts on international and domestic travel intentions of ethnic minorities. The theoretical, methodological, and management implications of the study are discussed.

SME FINANCING THROUGH FINTECH: AN ANALYTICAL STUDY OF TRENDS IN NIGERIA AND THE USA

In this comprehensive review, we examine the burgeoning influence of Financial Technology (FinTech) on Small and Medium Enterprises' (SMEs) financing, with a focus on comparative trends between Nigeria and the USA. The paper aims to dissect how FinTech innovations have redefined the landscape of SME financing, facilitating enhanced accessibility and efficiency in financial services. Through an extensive literature review that spans academic journals, industry reports, and case studies, this study synthesizes current knowledge on the subject, offering a panoramic view of the FinTech ecosystem and its implications for SMEs in both developed and developing economies. Our analysis reveals that in the USA, FinTech has dramatically transformed SME financing by introducing alternative lending platforms, which provide more agile and less cumbersome financing options than traditional banks. This shift has not only improved the speed of funding but also expanded the availability of capital to a broader range of businesses. Conversely, in Nigeria, FinTech's impact is seen in the democratization of financial services, where mobile money and digital banking platforms have significantly increased SMEs' access to financial resources, overcoming historical barriers such as lack of collateral and banking infrastructure. The paper identifies key factors driving FinTech adoption in SME financing, including regulatory environments, technological advancements, and SMEs' growing demand for flexible financial solutions. It also highlights the challenges and opportunities inherent in leveraging FinTech for economic development and SME growth in both countries.
 Conclusively, the study underscores the transformative potential of FinTech in bridging the financing gap faced by SMEs, while also pointing out the necessity for supportive policies, digital literacy, and infrastructure development to fully harness FinTech's benefits. This review contributes to the ongoing dialogue on FinTech's role in economic empowerment, offering insights that could inform policymakers, practitioners, and researchers interested in the nexus between technology and small business financing.
 Keywords: Internet of Things (IoT), oil industry, efficiency, innovation, sustainability, challenges, strategies, emerging trends, cross-country collaboration, USA, Nigeria..

Psychological empowerment an antecedent to career satisfaction: modeling affective commitment as a mediator and resilience as a moderator

PurposeThe study, grounded on the social cognitive career theory, seeks to analyze the upshot of psychological empowerment on career satisfaction via affective commitment. The study also aims to examine the impact of the interplay among affective commitment and resilience on the career satisfaction of Indian service industry professionals.Design/methodology/approachIn this study, the data has been collected from 277 employees using standardized measures from the North Indian service industry. To test the proposed model, Analysis of Moment Structures (AMOS) (Hayes, 2013) was utilized.FindingsThe outcomes of the study offered substantial support for the theorized link between psychological empowerment, affective commitment, resilience and career satisfaction. The outcomes confirmed an affirmative association concerning psychological empowerment and career satisfaction through affective commitment as a mediator and resilience as a moderator. The study concludes that the workforce with extraordinary resilience will perceive a stronger influence of psychological empowerment on career satisfaction.Practical implicationsThe study offers a few pertinent inputs for the organizations operating in high-power distance culture to comprehend the role of psychological empowerment and “resilient attributes” of personality in developing a sense of career satisfaction amongst Indian service sector employees.Originality/valueThe present research examines the association between psychological empowerment, affective commitment, resilience and career satisfaction for the first time as mediated moderation model and the same has neither been examined theoretically or empirically.

Role of Women's Empowerment in Improving the Nutritional Status of Children Under Five Years of Age: An Insight From the National Family Health Survey-5.

Background Childhood malnutrition remains a global concern, especially in low- and middle-income countries, and is known to create an intergenerational cycle of illness and poverty. Women's empowerment has gained global recognition as a potential catalyst for improving child nutrition. The objective of this research was to investigate the association between women's empowerment factors and the nutritional status of children under five years of age. Methods The study used data from the National Family Health Survey-5, conducted in India between 2019 and 2021 by the International Institute of Population Sciences, Mumbai. A weighted sample of 29,491 mother-child pairs was analyzed. The odds ratio for women's empowerment and sociodemographic factors associated with the nutritional status of children under five years of age was calculated using Pearson's chi-square test and multiple logistic regression. Results The study foundthat the sex of the child (OR = 1.066, 95% CI: 1.017 to 1.117; p-value: 0.008), birth order (OR = 0.824, 95% CI: 0.780 to 0.871; p-value < 0.001), education of the mother (OR = 1.356, 95% CI: 1.255 to 1.464; p-value < 0.001), education of the father (OR = 1.227, 95% CI: 1.140 to 1.320; p-value < 0.001), having a bank or savings account that she uses (OR = 1.151, 95% CI: 1.084 to 1.221; p-value < 0.001), having a mobile phone that she uses (OR = 1.184, 95% CI: 1.125 to 1.246; p-value < 0.001), and wealth index (OR = 1.597, 95% CI: 1.514 to 1.684; p-value < 0.001) were significant predictors of undernutrition in children under the age of five (U5). Conclusion Women's empowerment factors play a significant role in improving childhood nutrition. In the study, male sex, higher birth order, lower parental education, poor wealth index, maternal lack ofaccess to a bank or a savings account, and lack of mobile phone ownership were found to besignificant predictors of undernutrition in children U5. The findings underscore the importance of family planning, financial inclusion, access to mobile phones, and higher education for women as important factors that can help improve the nutritional status of children under five years of age. Policymakers can utilize these insights to make targeted strategies for women's empowerment, thus improving the nutritional status of children. However, being a secondary data analysis, our research is constrained by the variables available in the dataset. Further research is required to better comprehend the complex relationship between women empowerment and child nutrition.

The Effect of HRM Practices Enhancing Employees’ AMO Framework on Constructive Deviant Behaviors: The Pivotal Roles of Psychological Empowerment and Empowering Leadership

The Effect of HRM Practices Enhancing Employees’ AMO Framework on Constructive Deviant Behaviors: The Pivotal Roles of Psychological Empowerment and Empowering Leadership

Showcasing Women's Empowerment through Media Outlets of Pakistan

The role of media in promoting women's empowerment is crucial, especially in Pakistan where media is considered the fourth pillar of democracy. This research explores the transformative potential of media in advancing women's empowerment in Pakistan, acknowledging its role in amplifying women's voices and addressing societal norms. Despite the country's linguistic, religious, and cultural diversity, media emerges as a vital tool for disseminating information and catalyzing positive societal change. The study utilizes a qualitative method to assess female perspectives on the media's role in women's empowerment, highlighting the challenges and opportunities within the media landscape. Through analysis and discussion, the research examines the influence of media campaigns, representation, and portrayal on women's empowerment, addressing challenges such as stereotyping, limited representation, and biased coverage. This paper provides insights into the potential of media as a catalyst for women's empowerment in Pakistan through a synthesis of theoretical frameworks and empirical evidence. The data is being collected through the interviews.

دور التمكين الإداري في تعزيز الأداء التنظيمي بالكليات الأهلية في مدينة عنيزة من وجهة نظر الموظفين وهيئة التدريس فيها

The study aimed to The Role of Administrative Empowerment in Enhancing Organizational Performance in Private Colleges in the City of Unaiza from the Perspective of Employees and Faculty. The study used the quantitative survey method for descriptive studies, and the questionnaire was used as a tool to collect the data necessary for the study from a sample of (151 ) individually from the administrative and teaching staff working in (2) private colleges, and the results of the study showed that administrative empowerment in its following dimensions: self-empowerment, expanding the scope of powers, participation, training and development, and open communication) had a positive role with statistical significance at the level of (0.01) in enhancing performance. Organizational performance in private colleges in the city of Unayzah. The researchers recommended the importance of working to enhance organizational performance in private colleges by embodying the approach to administrative empowerment. In its various dimensions due to its positive and effective role in developing the performance of these colleges and improving its quality. Keywords: Administrative empowerment, organizational performance, private colleges, Unaiza city, employee and faculty opinions هدفت الدراسة إلى الكشف عن الدور الذي يؤديه التمكين الإداري في تعزيز الأداء التنظيمي بالتطبيق على العاملين في الكليات الأهلية بمدينة عنيزة من وجهة نظر الموظفين وهيئة التدريس فيها، واتبعت الدراسة المنهج المسحي الكمي للدراسات الوصفية، واستخدمت الاستبانة كأداة لجمع البيانات اللازمة للدراسة من عينة مكونة من (151) مفردة من الكادر الإداري والتدريسي العامل في (2) كليتين أهليتين، وهما (كلية الدراسات الإنسانية والإدارية، وكلية الهندسة وتقنية المعلومات)، وبينت نتائج الدراسة أن للتمكين الإداري بأبعاده (التمكين الذاتي، توسيع نطاق الصلاحيات، المشاركة، التدريب والتطوير، الاتصال المفتوح) دوراً إيجابياً ذا دلالة إحصائية عند مستوى (0.01≥α) في تعزيز الأداء التنظيمي للكليات الأهلية بمدينة عنيزة، بناء على النتائج أوصى الباحثان بأهمية العمل على تعزيز الأداء التنظيمي في الكليات الأهلية من خلال تجسيد مدخل التمكين الإداري بأبعاده المختلفة نظراً لدوره الإيجابي والفعال في تطوير أداء هذه الكليات وتحسين جودته. الكلمات المفتاحية: التمكين الإداري، الأداء التنظيمي، الكليات الأهلية، مدينة عنيزة، آراء الموظفين وهيئة التدريس.

Cultivating Energy Conscious Communities: The Path to Increased Efficiency

This research addresses the critical need for increased energy efficiency in communities, emphasizing the pivotal role of community involvement and awareness. With the growing concern for sustainable energy practices, empowering communities to contribute to energy efficiency initiatives is imperative. Thus, the research aims to investigate and understand the role of community empowerment in increasing energy efficiency through community role and awareness. The theory applied to the research is the theory of planned behavior. A descriptive quantitative approach is employed, utilizing a structured questionnaire based on the Likert scale. Then, after the questionnaires were collected, statistical data processing was carried out using the T-test, F-test, and validity and reliability tests. The questionnaire gauges participants' perceptions and behaviors about energy efficiency, enabling a comprehensive analysis of the community's role and awareness in promoting sustainable energy practices. Preliminary findings indicate a positive correlation between community empowerment, heightened awareness, and increased energy efficiency. The Likert scale responses provide valuable insights into the areas where communities excel and areas that require targeted interventions. The data also reveal notable patterns in community behaviors and perceptions of energy consumption and conservation. In conclusion, the research underscores the significance of community empowerment as a catalyst for enhancing energy efficiency. The findings suggest that fostering community awareness and active involvement can lead to tangible improvements in sustainable energy practices. This study contributes valuable insights for policymakers, community leaders, and energy advocates seeking effective strategies to address the global energy challenge through localized, community-driven initiatives.

CREATING A SUSTAINABLE CORPORATE CULTURE IN THE CONTEXT OF GREEN AND DIGITAL ECONOMY

The purpose of this paper is to explore the strategies for creating a sustainable corporate culture in the context of the green and digital economy. In today's business landscape, characterised by a growing emphasis on environmental responsibility and technological innovation, organisations are faced with the challenge of aligning their corporate cultures with these emerging paradigms. This study uses a mixed-methods approach, combining qualitative analysis of case studies with quantitative examination of organisational practices, to investigate effective strategies for fostering a sustainable corporate culture amidst the challenges and opportunities presented by the green and digital economy. Methodology. The research methodology includes a comprehensive review of the literature on corporate culture, sustainability and digitalisation, supplemented by analysis of data collected from case studies of organisations operating in different industries. Qualitative data from interviews with key stakeholders and observations of organisational practices are complemented by quantitative analysis of survey responses and performance metrics. Results. The findings highlight several key strategies for creating a sustainable corporate culture in the context of the green and digital economy. These include: leadership commitment to sustainability and innovation; integration of green practices into organisational policies and procedures; employee engagement and empowerment through training and development programmes; use of digital technologies to improve communication, collaboration and productivity; and continuous monitoring and evaluation of environmental performance metrics. Practical implications. The implications of this study have several practical implications for organisations seeking to cultivate a sustainable culture. First, they underscore the importance of strong leadership commitment to sustainability and innovation, and the need to integrate green practices into all aspects of organisational operations. Second, the findings highlight the critical role of employee engagement and empowerment in driving sustainable behaviour and fostering a culture of environmental responsibility. Finally, the study highlights the potential of digital technologies to enable organisations to adapt and thrive in the evolving landscape of the green and digital economy. Value / Оriginality. This paper contributes to the existing literature by providing evidence and practical insights into the strategies for creating a sustainable corporate culture in the context of the green and digital economy. By combining qualitative analysis of case studies with quantitative examination of organisational practices, the study provides a comprehensive understanding of the key factors influencing corporate culture in the contemporary business environment. In addition, the research highlights the importance of aligning organisational values with environmental and technological advances to enhance business sustainability and resilience. Overall, the paper provides valuable contributions to both theory and practice in the areas of corporate culture, sustainability and digitalisation.

The impact of middle managers' digital leadership on employee work engagement.

In the rapidly evolving digital landscape, the role of middle managers in organizational structures and processes is increasingly pivotal. Positioned at the nexus of strategic directives and operational execution, they play an important role in driving digital transformation. This study discusses the under examined domain of middle managers' digital leadership and its impact on employee work engagement in the context of digital transformation. Drawing on Social Exchange Theory, this study investigates the influence of middle managers' digital leadership on employee work engagement through the analysis of survey data from 559 respondents across 11 listed companies in Southwest China. It examines the roles of employee empowerment and affective commitment as pivotal mediating variables and investigates the moderating effect of emotional intelligence in these relationships. The study aims to elucidate the mechanisms by which middle managers' digital leadership fosters employee work engagement, highlighting the importance of emotional intelligence, empowerment, and affective commitment in this process. The study reveals that middle managers' digital leadership has a significant positive impact on employee work engagement. Employee empowerment and affective commitment serve as mediating factors in the relationship between middle managers' digital leadership and employee work engagement. Emotional intelligence moderates the effect of middle managers' digital leadership on employee empowerment. Meanwhile, emotional intelligence further moderates the chain mediating of employee empowerment and affective commitment between middle managers' digital leadership and employees' work engagement. This research offers valuable insights into the dynamics of leadership and engagement in the digital era, emphasizing the need for organizations to foster digital leadership capabilities in middle management. It provides practical implications for enhancing employee work engagement through strategic digital leadership, emphasizing the role of employee empowerment, affective commitment and emotional intelligence in adapting to digital transformation.

Improving Service Recovery Performance through Readiness for Technology Adoption and Structural Empowerment: Evidence from Software Houses of Pakistan

In the rapidly evolving global and Pakistani IT sectors, the challenge of integrating technology adoption with effective service recovery mechanisms has become increasingly prominent. This study addresses the gap in understanding how readiness for technology adoption (RTA), structural empowerment (SE), and top management commitment (TMC) collectively influence Service Recovery Performance (SRP) in Pakistani software houses. Utilizing a quantitative approach, the research quantitatively analyses the relationships between RTA, SE, SRP, and the moderating effect of TMC through a survey of employees within the sector. Findings reveal a positive relationship between RTA and SE, and between SE and SRP, affirming the pivotal role of structural empowerment in mediating the impact of technology readiness on service recovery. Moreover, TMC was found to significantly moderate the SE-SRP relationship, enhancing the effectiveness of empowerment practices in service recovery contexts. These results underscore the importance of cohesive strategies that incorporate technology readiness, employee empowerment, and management support to enhance service recovery outcomes. The study contributes to the literature by providing empirical evidence on the interconnected roles of RTA, SE, and TMC in improving SRP, particularly within the context of emerging markets. For policymakers and business leaders, this research highlights the necessity of fostering an organizational culture that supports technological advancements, empowers employees, and is backed by committed leadership to navigate service recovery challenges effectively, thereby sustaining customer satisfaction and competitive advantage.