Role In Management Process Research Articles

Towards Integration of Business Process Management and Knowledge Management. IT Systems’ Perspective

Abstract The processes of globalisation, the ongoing threat of the COVID-19 epidemic, the continuing war in Ukraine, and constantly emerging new technological solutions require organisations to adapt to changes constantly. Meanwhile, implemented business process management (BPM) often fails to integrate processes and knowledge resources. The awareness of the IT systems’ role in management processes is still lacking. These premises influenced the implementation of the main research goal to identify the approach of Polish private and public enterprises and various industries to the BPM integration with knowledge management (MK) in the context of using new information technologies. The presented research results justify the usefulness of building relationships between the process and knowledge resources under dynamically changing conditions using IT systems. The diagnostic survey results confirmed the key importance of developing such BPM and MK elements as evidence-based decisions, strategic goals, measurement systems, databases, digital innovations, and IT use for data processing. The presented material can support managers of various organisation types in decision-making processes by fully understanding the IT systems’ role and potential in process and knowledge management. Also, the article’s implications are a source of guidelines, helping organisations to implement management systems based on modern technologies. The value of the publication is a wide range of respondents: 107 large, medium, small, and micro-enterprises operating in Poland. The article’s research results also concern economic activities such as production, logistics, transport, banking, insurance, IT, telecommunications/ media, public administration, healthcare/pharmaceuticals, consulting, energy, and construction.

The role of process management in the implementation of an ERP class it system

Purpose: The purpose of the study was to identify the importance of process management in the success of ERP information system implementation. Design/methodology/approach: The main sources of analyzed information are: the results of participant observation of the author of the article, a case study based on a face-to-face interview with the manufacturer and, at the same time, an expert making implementations of an ERP class information system. A literature review was also performed. Findings: Based on a survey conducted at a company implementing an ERP Work Manager information system, it can be concluded that there is a need for organizational knowledge of business processes, which has a strong impact on individual calculation of the benefits and effort of implementing integrated information systems. Research limitations/implications: In the future, it is suggested to conduct similar surveys on a wider scale. Surveys should be conducted among representatives of organizations in which such solutions are not yet in place, i.e. among users. There are lasso intentions to conduct research in the analyzed area in organizations belonging to the micro, small and medium-sized enterprise sector. In the case study, the expert in the case study referred only to medium-sized companies. Surveys in the environment of companies belonging to the SME sector are planned for the second quarter of 2024. Practical implications: Polish business owners should continue to look for ways to effectively use the assumptions of process management in the implementation of ERP systems. Learning in detail about the organization's business processes, will have an impact on eliminating or reducing the barriers associated with such action. Originality/value: The analysis performed in the article is a response to reduce the risk of failure of the implementation of an information system of the ERP class of thinking in Polish enterprises, especially in the small and medium-sized sector. The value of this article is also to make entrepreneurs aware of the virtues of process management, which supports the adaptation of organizations to the ongoing digital transformation. Keywords: process management, Enterprise Resource Planning (ERP), business processes. Category of the paper: Research paper.

Doradztwo zawodowe jako narzędzie realizacji zrównoważonego rozwoju kadry na lokalnym rynku pracy

In the presented article I am trying to describe the role of education and especially the role of career counselling in pursuing sustainable development education on the local labor market. Education is an extremely important factor in the lives of local societies, especially in preparing the youth to carry out their future careers. The unlimited availability of knowledge regarding the real career paths and the needs of labor market has nowadays become necessary. The consistency of vocational education with economic life and its role in management processes performed by self-government bodies justifies undertaking research on it at the local level. Researching these relations will allow me to formulate conclusions about the effectiveness of career counseling and its impact on the local labor market. The article was based on the literature on the subject, the analysis of the UN and EU legal regulations, strategic government and local government programs and statistical data.

Elements of knowledge management in the improvement of business processes

The key role in process management is played by the systematic analysis, measurement and improvement of processes. The imperative of continuous introduction of changes in processes is the answer to the changing conditions of competition and the great dynamics in the expectations and preferences of customers. Information related to business process should be collected and formalized in order to improve the execution of processes. In connection with the above, it may be stated that the improvement of processes should be supported by the concept of knowledge management in the institutional sense where we refer to the structure of communication and information which enables the interaction between members of the organization. The purpose of the study is to present relations between process management and the concept of knowledge management, with particular attention being paid to the improvement of processes seen through the prism of knowledge resources. The execution of the objective formulated above made use of such research methods as research on the literature on the subject related to process management and knowledge management as well as the findings from the author’s own surveys conducted in 2015 among medium and lower management personnel in organizations improving processes.

Повышение эффективности управленческой деятельности на основе оптимизации взаимодействия ее элементов

Managerial activity has a set of areas of use. The model of interaction of main types of administrative activity defines their place and a role in management process, the technology of management of process of interaction is one of the most important types of management. Parameters and results of influence of elements of management on management process, examples of administrative pathologies in activity of the organizations are specified.

The role of management processes in the integration of quality management systems for the engineering enterprises in Azerbaijan

The role of management processes in the integration of quality management systems for the engineering enterprises in Azerbaijan

Workflow simulation for operational decision support using event graph through process mining

It is increasingly common to see computer-based simulation being used as a vehicle to model and analyze business processes in relation to process management and improvement. While there are a number of business process management (BPM) and business process simulation (BPS) methodologies, approaches and tools available, it is more desirable to have a systemic BPS approach for operational decision support, from constructing process models based on historical data to simulating processes for typical and common problems. In this paper, we have proposed a generic approach of BPS for operational decision support which includes business processes modeling and workflow simulation with the models generated. Processes are modeled with event graphs through process mining from workflow logs that have integrated comprehensive information about the control-flow, data and resource aspects of a business process. A case study of a credit card application is presented to illustrate the steps involved in constructing an event graph. The evaluation detail is also given in terms of precision, generalization and robustness. Based on the event graph model constructed, we simulate the process under different scenarios and analyze the simulation logs for three generic problems in the case study: 1) suitable resource allocation plan for different case arrival rates; 2) teamwork performance under different case arrival rates; and 3) evaluation and prediction for personal performances. Our experimental results show that the proposed approach is able to model business processes using event graphs and simulate the processes for common operational decision support which collectively play an important role in process management and improvement.

Clinical operations management in radiology

Providing radiology services is a complex and technically demanding enterprise in which the application of operations management (OM) tools can play a substantial role in process management and improvement. This paper considers the benefits of an OM process in a radiology setting. Available techniques and concepts of OM are addressed, along with gains and benefits that can be derived from these processes. A reference framework for the radiology processes is described, distinguishing two phases in the initial assessment of a unit: the diagnostic phase and the redesign phase.

Governing Networks in the Hollow State: Contracting out, process management or a combination of the two?

The hollow state is characterized by governing through networks. In this article, we explore the nature of the hollow state and trace and illustrate three basic uncertainties in the decision-making process which create complexity: knowledge uncertainty, institutional uncertainty and strategic uncertainty. Next, we elaborate the main characteristics of contracting out and address the issue of whether these fit the nature of the hollow state. Finally, we ask if the role of politicians should change given the characteristics of the hollow state. We conclude with some thoughts on effective management in the hollow state and the role of process management and contracting out.

Total quality management in a research and development environment

Investigates the role of management processes versus individual aptitudes in today’s corporate US technological research and development (R&D) function. The research reported in this paper assesses the application of TQM in R&D by focusing on historical issues, recent business trends and the backgrounds, experience and attitudes of technical personnel. The methodology is twofold, incorporating a literature review and case study. The outcome of the research is considered in the context of the implementation of TQM within an R&D facility.