Changing Role Of Management Research Articles

Developing dynamic capabilities for successful digital transformation projects: the mediating role of change management

Developing dynamic capabilities for successful digital transformation projects: the mediating role of change management

Conceptualise the model of creating shared value, organisational performance and the mediating role of change management

Orientation: This research conceptualised the effect of implementing creating shared value concept on organisational performance for the companies in the oil and gas sector in United Arab Emirates (UAE) and introduced the role of change management as mediating factor.Research purpose: The research aims to illustrate the influence of applying creating shared value (CSV) strategies on corporate organisational performance and craft the impact of change management practices on these organisations.Motivation for the study: This study was carried out after spotting the gap and inconsistency pattern in academic literature for the concept of adopting creating shared value as ecological and practical strategies to tackle the unprecedented challenges in the oil and gas sector after unprecedented crisis occurred.Research approach/design and method: The study adopted conceptual analysis as theoretical research methodology that focused on examining and clarifying the definitions, meanings and utilisation of study key variables within a certain field, hence it aimed to ensure the consistent and accurate application of these concepts.Main findings: This study successfully conceptualised the effect of CSV on organisational performance (OP). In addition, this study conceptualised the role of organisational change management (OCM) as a mediating variable on the relationship between CSV and organisational financial performance.Practical/managerial implications: This research crafted the dynamic flow chart for the variables that affect the organisational performance in the oil sector that led to enriching the understanding and prospects of managers and executives to utilise that model among their organisations.Contribution/value-add: This is the first study to enhance the perceptions of factors that influence corporate performance, especially among oil and gas companies in the UAE.

Enhancing Change Management for Improved Public Service Delivery: A Study of Kampala Capital City Authority (KCCA)

Purpose: This study aimed to investigate the role of change management in improving service delivery within government parastatals in Uganda, specifically focusing on the Kampala Capital City Authority (KCCA). It explored the enabling factors for change management on service delivery and assessed the effects of change management on service delivery within these parastatals. Methodology: The study employed a cross-sectional and exploratory approach, utilizing both quantitative and qualitative methods. The study population consisted of 298 participants from various departments within KCCA. Data collection methods included self-administered questionnaires, interviews with key informants, and documentary reviews. The study instruments were validated using the Content Validity Index, and reliability was assessed using Cronbach’s Alpha coefficient. Quantitative data were analyzed using descriptive statistics, correlation analysis, and bivariate regression, while qualitative data were analyzed through content analysis. Findings: The study concluded that the enabling factors for change management on service delivery in government parastatals in Uganda are not well understood. Additionally, it found that change management does have a significant impact on service delivery within these institutions. Unique contribution to theory, practice and policy (recommendations): Based on the conclusions, it is recommended that KCCA administrators enhance service delivery through a more holistic approach to change management. This should involve addressing various enabling factors and components of the change management framework to optimize service delivery outcomes.

Fly me to the moon of business performance; elevating the organisational performances trough organisational commitment and the mediating role of change management

The present research conceptualised the effect of concept organisational commitment on organizational performance in oil and gas sector in UAE and proposed the role of change management as mediating factor. The research aims to illustrate the influence of organisational commitment on organizational performance to craft the factors of change management impacts on this concept. This research conducted after spotted the gap and inconsistency pattern in academic literature for the concept sustainability, stakeholders and CSR as ecological and practical approach to tackle with the current unprecedented situation in the oil and gas sector. The authors adopted conceptual analysis as a theoretical research methodology that focused on examining and clarifying the definitions, meanings and utilisation of study key variables within a certain field, hence It aimed to ensure the consistent and accurate application of these concepts by revealing underlying assumptions and theoretical framework of stakeholder theory and the contemporary business issues. This study successfully conceptualised the effect of organisational commitment(OC) on organizational performance(OP). In addition, this study investigated the role of organizational change management OCM as a mediating variable on the relationship between organisational commitment on organizational performance OP. This research crafted the dynamic flow chart and the theoretical background for the relation of the underpinning stakeholder theory and the variables that effect the organisational performance in the oil sector that led to enrich the understanding and prospects of managers executive of these corporates to utilise that model among their organisations.

Investigating the Role of Change Management in Achieving Sustainable Project Management in Construction Firms

Abstract Over the past years, the construction sector has seen significant transformation driven by sustainability and change management, as most construction companies strive to lower emissions, be future-proof, and slow down the rate of climate change. While these two disciplines have distinct goals, they share essential principles. Both change management and sustainable project management emphasize addressing the environmental, social, and economic aspects while maintaining ethics, transparency, and stakeholder demands. According to previous studies, incorporating sustainability concepts into project management systems could enhance organizational value, risk control, cost savings, stakeholders’ relationships, and long-term value generation. In the context of change management, integrating sustainability into project management systems strives to ensure that initiatives are not only financially feasible but also socially and ecologically responsible. Despite previous research in those fields, further investigation and application of the implementation methodologies are still recommended. The main aim of this paper is to investigate the relationship between sustainability in the project management field, its relation to change management procedures, and how it could be beneficial for the implementation process in the construction industry. A constructive literature review was adapted to develop a potential primary framework for future implementation, which facilitates future attempts at construction organization implementation processes.

The impact of strategic leadership on strategic performance in higher education institutions: The mediating role of change management

The impact of strategic leadership on strategic performance in higher education institutions: The mediating role of change management

The Role of Change Management in Improving Organizational Performance

The Role of Change Management in Improving Organizational Performance

Mediating role of change management for the relationship between leadership style on organizational performance

Mediating role of change management for the relationship between leadership style on organizational performance

Barriers to successful change management

Change management plays a crucial role in an organisation’s ability to adapt and thrive in today’s ever-evolving and fast-changing technologically enabled business landscape. Many organisations continue to struggle with effective change management, resulting in failed projects and missed opportunities for growth and development. This paper analyses the reasons why organisations frequently falter in change management efforts and provides insights into overcoming these barriers. The paper identifies a host of significant barriers to effective and successful change management. Each barrier is discussed in detail, explaining the negative effect it can have on change initiatives. Among these barriers are the lack of change management role accountability, a culture where change management is not embraced at all levels, a lack of change champions and leadership support, resistance to change, limited employee involvement, inadequate and poorly designed communications and a failure to properly integrate change management with other complementary approaches. The paper provides practical recommendations to overcome these barriers. It emphasises the crucial role of leadership in championing the change, communicating the vision and actively involving employees in the change process. It underscores the importance of a well-crafted, clear and consistent communication that can help build trust, ensure buy-in and reduce resistance. The paper also highlights the need for robust integration of change management with other complementary approaches. Furthermore, the paper underscores the significance of a centralised change management approach, incorporating tools, best practices and standardised change management practices, and setting realistic expectations to sustain change efforts over time. It stresses the need for organisations to provide the necessary resources, authority and support to staff to effectively fulfil their change management roles. In conclusion, this paper provides insights into overcoming the main barriers to successful change implementation. By implementing the suggested strategies, organisations can enhance their change management capabilities and increase their adaptability, thereby ensuring long-term success in a rapidly changing business landscape.

Managing the change of prescriptivism in Hungary: adopting the models of change management to L1 education

Abstract The paper studies the possible role of change management, a well-known term and often used action in the public administration and corporate sector, in supporting the institutional shaping of positive language attitudes towards regional dialects. The theoretical study is based on the presupposition that the application of the sociolinguistic viewpoint in L1 education in Hungary can be understood as a process of change in organizational and corporate culture. The study aims to point out how the lessons of change management can help move the standard-based viewpoint and subtractive practice in mother tongue education more effectively towards a sociolinguistic and additive approach. Besides these viewpoints, the existing regulations and teaching practices regarding language variability in present-day Hungary are also summarized in the paper briefly. The second part presents the change management theory and its two famous models, and discusses what can be learned from them concerning the field of (educational) linguistics.

Role of Change Management in Organizational Growth: A Case Study of CTG Global (Afghanistan)

The significance of Change Management in Organizational Growth cannot be overstated. In today's business landscape, enterprises that resist change are at risk of obsolescence. Therefore, the ability to swiftly identify and execute necessary changes hinges on well-crafted change strategies, efficient processes, effective communication tools, and information sharing. These components play a pivotal role in achieving organizational goals and objectives. Change management offers several benefits, including increased production, enhanced employee motivation, job security, improved performance, and a serious consideration of organizational growth and expansion.
 This study was conducted at Committed To Good (CTG Global) in Afghanistan, employing a survey-based approach. Self-administered questionnaires and interviews were used to collect employee opinions on the implementation of change management and its perceived success. A total of 51 employees participated in the surveys. The findings indicated that employees were generally content with their involvement in the change implementation process, the provision of necessary training, management's support and sponsorship, coalition building, and commitment to change. However, there remains room for improvement in system, process, and organizational strategies to further enhance the success of the change implementation. Some aspects of the current system are limiting its effectiveness, and certain essential elements for successful change implementation are still missing.

The Role of Leadership in Managing Change

Organisational change is a sophisticated and challenging process. As a result, many organisations that embark on change initiatives fail to achieve their intended goals and sometimes change leads to high costs, which undermine its benefits. However, despite these challenges, it is becoming increasingly important for organisations to embrace change for their survival and success owing to the dynamic and rapidly changing business environment caused mainly by technological advancement. This research aimed to investigate the role of leadership in managing change. The study employed a qualitative approach and drew a sample of 10 participants who are department managers. These candidates perform managerial and leadership responsibilities in the organization understudy. The study employed purposive sampling and thematic analysis to analyse the data. The findings suggested that leadership plays a fundamental role in change management. The leadership roles found include motivating employees, creating a vision for change, communicating change, planning for change, creating a conducive environment for change, getting employees’ buy-in and leading staff by example.

The Changing Role of Managers

The Changing Role of Managers

Change management and its role in institutional sports excellence in the forums of the Ministry of Youth and Sports in Nineveh from the viewpoint of its employees

- Constructing a measure of change management for the forums of the Ministry of Youth and Sports in Nineveh Governorate from the point of view of its employees. _ Recognizing the role of change management in the institutional excellence of the Directorate of Youth and Sports in Nineveh Governorate. The third chapter included the basic research procedures, and the scientific steps were followed to build the change management scale. The descriptive approach was used for its suitability and the nature of the research. The research sample included workers in the forums of the Ministry of Youth and Sports in Nineveh Governorate, whose number is (110) and they represent (60.69%) of the total research community. The researchers used the questionnaire as an appropriate means for collecting information from the research sample. The researchers used the arithmetic mean, standard deviation, and percentage as appropriate statistical means. The researchers reached the following: _ Constructing the measure of change management from the point of view of workers in the Ministry of Youth and Sports in Nineveh Governorate from the point of view of members of the administrative bodies in its final form, and it consists of (38) paragraphs. The researchers recommend the following: Applying the change management scale to the rest of the sports institutions.

Comprehending the deployment intention of Lean Six Sigma in healthcare: the moderating role of change management

Comprehending the deployment intention of Lean Six Sigma in healthcare: the moderating role of change management

Strategic Role of Huduma Centre Initiatives on Public Service Delivery among Residents of Kapsabet Town, Nandi County, Kenya

Purpose: The current study sought to assess the strategic role of Huduma centres on public service delivery among residents of Kapsabet town, Nandi County, Kenya. The specific objectives of the study included; to determine the role of change management, strategic communication, strategic leadership and strategic decision making on public service delivery among residents of Kapsabet town, Nandi County, Kenya. The study was anchored on the following theories; the Kurt Lewin’s change management theory, theory of cybernetic, strategic leadership theory and the rational decision making theory.
 Methodology: The study adopted an explanatory research design. The study target population was 750 customers who access Huduma services daily at the Huduma center in Kapsabet town. The sample size was 261 customers. Simple random sampling technique was used to select the respondents. Questionnaires were used to collect data in this study. Pilot testing was undertaken at Eldoret Huduma center. This study adopted content validity. Cronbach’s alpha was used to measure reliability of the research instrument. The data collected was analyzed using both descriptive and inferential statistics.
 Findings: The study findings indicated that change management has a positive and significant role on public service delivery (β=0.016, p < 0.05), strategic communication has a positive and significant role on public service delivery (β=0.246, p < 0.05), strategic leadership has a positive and significant role on public service delivery (β=0.075, p < 0.05), strategic decision making has a positive and significant role on public service delivery (β=0.519, p<0.05).
 Unique contribution to theory, practice and policy: This study concludes that change management, strategic communication, strategic leadership and strategic decision making have a significant role on public service delivery. The study recommends that the management of Kapsabet Huduma center should have a policy on stakeholder’s engagement in decision making at the facility. They should implement a policy on information sharing among the target audience of the facility. A policy on human resource development should continue to exist at the facility and also there should be a policy that will operationalize strategic teaming by the top level managers at the facility. The study contributed to existing body of knowledge by forming basis for further research in the area of strategic role of Huduma centers’ and public service delivery.

Digital Transformation in Property Development and the Role of Change Management: Structured Literature Review and Future Trends

Digital transformation affects all areas of business. Some industries are pioneers, whilst others lag behind in implementing digital solutions. The property development business as a traditional business is often neglected in the implementation of digital topics. Consequently, it is a particularly interesting topic to focus on. The paper gives an overview of the current literature on digital transformation and change management and lays bare those areas in the company which are affected, in addition to the role change management plays in the implementation of change processes. Finally, gaps in the research are identified, which may be of interest for future research.

Multiple world first technology applications on Julimar Development Phase 2 – multizone openhole gravel packing with enhanced shunted screens and zonal isolation in high rate gas wells and 18″ reel lay for corrosion resistant alloy (CRA) flowlines

Project delivery certainty is a key success factor for positive business outcomes. Taking on world first applications across multiple delivery streams comes with risk that requires significant risk reduction to meet business requirements. The Julimar Development completed this successfully across both drilling and completions, and subsea. Reliable multizone completions with robust sand control have traditionally been a challenge in high-rate gas wells. Cased hole stacked gravel packs can leave high mechanical skin, require multiple trips and are complex operations. While OpenHole Gravel Packs (OHGPs) have provided reliable sand control in such wells, multizone applications have been limited due to the trade-off between effective gravel placement and zonal isolation. Recent developments in technology have enabled reliable gravel placement and complete zonal isolation. The largest flow line installation by reel lay for corrosion resistant alloy (CRA) flowlines was previously 16″. Increasing this size to 18″ required an in-depth understanding of key risks for the contractor to deliver on the size increase, and for Operator to engineer in risk mitigation. Key areas to understand included vessel capability, new build spool base, engineering methods to support delivery and the Operators role in change management when additional risks are identified, or issues occur. This paper discusses contracting, design, execution and evaluation of technologies on the Julimar Development. It includes methodology followed for both technology selections, engineering development, qualification tests, post project evaluation, lessons learned along with health and safety benefits.

The Role and Necessity of Change Management in Organizations։ Investing CRM as an Effective System to Manage Customer Relations

This paper summarizes the arguments and counterarguments within the scientific discussion on the issue of change management characteristics in organizations. The main purpose of the research is to find out and discuss the role of change management in organizations, the main change management models, the benefits of investing CRM in a banking system that will change the way of work. A systematization of literary sources on the issue of change management presents some models steps of change management in organization. It indicates the importance of change management in today’s fast-moving world. Investigation of the topic proves that change management may help organizations become more effective customer-oriented. Analysis in the paper is carried out in the following logical sequence: literature review shows some examples of international experience of the discussed topic; also, the experience of CRM investing is discussed in one of the Armenian banks. Methodological tools of the research methods were analysis and synthesis, surveys. The paper presents the results of an empirical study, which shows that there are some transactions for which people prefer going to the bank. Certain services tend to go online, for example, to request account information or transfer money between accounts. The trend is that customers are moving more and more to online platforms. It was due to the introduction of the latest IT technologies in the banking system; also, during Covid-19, people preferred to do transactions online. The results show that it is necessary to use CRM tools to manage customer relationships throughout a customer life cycle, including marketing, sales, digital marketing, and customer service interactions. We suggest using CRM tools in banks to identify customers’ needs as much as possible to build a stable and long-lasting bank-customer relationship. The results of the research can be helpful for banks to improve their experience, invest in CRM systems and do better change management.

Change Management Process: An Integrated Analysis of the Importance of Effective Communication in an Organization

Effective communication can be regarded as the bedrock of all successful businesses. The study investigated the role of effective communication in change management in an organization. The target population was top organizations in Nigeria. The study employed convenient sampling technique in which 140 respondents who were both employees and employers of the various organizations were determined as the sample size. The core principles of change management formed the theoretical basis for the study. The study employed the ex-post factor research design based on qualitative and quantitative research approach in the research process. Descriptive statistics based on graphical presentation of findings and inferential statistics using the Binary Logit Model (BLM) were employed as analytical techniques. The findings of the study revealed that the respondents who were specialists in their respective fields and having requisite years of working experience supported the view that effective communication has a highly significant role in change management in an organization. Similarly, the result of the Binary Logit Model revealed that effective communication causes approximately 34% increase in the variation of change management in an organization. Also, the Wald test ratio revealed that effective communication was statistically significant to change management at the 10% level of significance. Overall, the study concludes that effective communication is a sine qua non for organizational change management. Therefore, it is recommended that for change management processes to yield the require outcome, organizational leaders should inculcate effective communication mechanisms into all organizational operations. Keywords : Effective Communication, Change Management DOI: 10.7176/EJBM/13-24-01 Publication date: December 31 st 2021