AbstractThis article aims at investigating rework cost, factors and effects in residential building projects in the West Bank – Palestine. Questionnaire survey is used to collect and rank the main factors and effects of rework from consultants' and constructors' point of view. Respondents show that more than 80% of the projects completed with rework cost of value greater than 5% of the total project cost. Overall, respondents' view concludes that the top rework factors include: mistakes in design, unskilled labors, unqualified subcontractors, non-conformance with required specifications, and bid awarding policy. Respondents indicate that the main effects of rework are cost overrun, project time extension, material waste excess and profit reduction. Spearman correlation test concludes a good correlation between contractors and consultants in ranking of rework factors and effects. Data collected from 47 residential projects reveal a high rework impact on cost overrun in construction projects. The results of this study would be helpful for researchers and professionals to guide their efforts to minimize rework in construction projects and to improve projects outcomes in term of cost, time and quality.
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