Abstract

The present study aims to investigate the effect of work ethic culture on rework in construction projects through a review of literature, surveys, and interviews with project managers. The main research question is what mechanisms can project manager use to balance the costs of personnel training, financial and language incentives, and implementation costs to finish the project with more profit and less rework. In this regard, modelling and data analysis is done using System Dynamics methodology. The results show that by considering work ethic, rework in the project is reduced from 46 % to 39 %. However, the project has been completed with 10 % lower cost and 26 % lower variance. Integrating the issue of rework with the culture of work ethic in the field of project management by at least one exogenous parameter has been studied, while in this study qualitative parameters have been converted to quantitative parameters using fuzzy inference system. The change in management approach to the issue of work ethics and the formulation of human resource strategies of large projects by human resource managers is one of the applications of this study.

Highlights

  • Project management is undoubtedly one of the most important and most used branches of management over the past decades [1]

  • The present study aims to investigate the effect of work ethic culture on rework in construction projects through a review of literature, surveys, and interviews with project managers

  • The results of the study in the base mode indicated that despite the financial rewards, language incentives and costs for training and upgrading the personnel knowledge, the maximum level of work ethic was 65 % during the implementation of the project, but after simulation, if the budget is allocated to training and financial incentives, it can be expected to maximize the growth of work ethic by 86 %

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Summary

Introduction

Project management is undoubtedly one of the most important and most used branches of management over the past decades [1]. Project management is a combination of “the art of collecting facilities and doing work by individuals in the formal and special organization” as well as “the science of producing and processing vast amounts of information for project planning and control” [2]. The first issue in project management is to ensure that the project is defined with specific constraints. The second issue, is to optimize the allocation of resources and to align the data needed to achieve the project’s predetermined goals [3]. Tools and management processes required to successfully complete a project [4].

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