Retail Groups Research Articles

ANALYSING FACTORS INFLUENCING TECHNOLOGY ADOPTION BY UNORGANIZED RETAILERS USING UTAUT 2 FRAMEWORK

The swift progress of technology has greatly altered the worldwide retail environment, but its implementation among loosely organised retailers, especially in developing markets such as India, has not been thoroughly investigated. This paper examines the determinants of technology adoption among unorganised merchants in Kolkata using the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) paradigm. The main objective of the study is to examine the influence of Perceived Value (PV) and Perceived Ease of Use (PEU) on the implementation of technology in this industry. The study employed a quantitative empirical approach, gathering data from 698 participants using standardised questionnaires. The data underwent analysis using Partial Least Squares Structural Equation Modelling (PLS-SEM) and the Tukey HSD Post Hoc Test statistical tests. The results demonstrate that both perceived value (PV) and perceived ease of use (PEU) have a substantial impact on the adoption of technology. Specifically, higher-income groups tend to see more value and ease in utilising technology. The findings offer important perspectives for policymakers, technology suppliers, and retail groups to formulate focused approaches that promote the digitisation of unorganised retail, ultimately improving operational effectiveness and competitiveness. The present study enhances the overall comprehension of digital inclusion within the retail sector and its capacity to stimulate economic development.

Implementation of health-promoting retail initiatives in the Healthier Choices in Supermarkets Study—qualitative perspectives from a feasibility study

BackgroundImproving food environments like supermarkets has the potential to affect customers’ health positively. Scholars suggest researchers and retailers collaborate closely on implementing and testing such health-promoting interventions, but knowledge of the implementation of such interventions is limited. We explore the implementation of four health-promoting food retail initiatives selected and developed by a partnership between a research institution, a large retail group, and a non-governmental organisation.MethodsThe four initiatives included downsizing of bags for pick’n’ mix sweets and soda bottles at the check-out registers, shelf tags promoting healthier breakfast cereal options, and replacing a complimentary bun with a banana offered to children. The initiatives were implemented for 6 weeks (or longer if the store manager allowed it) in one store in Copenhagen, Denmark. Data were collected through observations, informal interviews with customers, and semi-structured interviews with retailers. We conducted a thematic analysis of transcripts and field notes inspired by process evaluation concepts and included quantitative summaries of selected data.ResultsTwo out of four initiatives were not implemented as intended. The implementation was delayed due to delivery issues, which also resulted in soda bottles not being downsized as intended. The maintenance of the shelf tags decreased over time. Retailers expressed different levels of acceptability towards the initiatives, with a preference for the complimentary banana for children. This was also the only initiative noticed by customers with both positive and negative responses. Barriers and facilitators of implementation fell into three themes: Health is not the number one priority, general capacity of retailers, and influence of customers and other stakeholders on store operation.ConclusionsThe retailers’ interests, priorities, and general capacity influenced the initiative implementation. Retailers’ acceptability of the initiatives was mixed despite their involvement in the pre-intervention phase. Our study also suggests that customer responses towards health-promoting initiatives, as well as cooperation with suppliers and manufacturers in the development phase, may be determining to successful implementation. Future studies should explore strategies to facilitate implementation, which can be applied prior to and during the intervention.

WINNING MECHANISMS OF SURVIVAL: A CASE OF “BUL-ANON” RETAILERS IN RURAL PHILIPPINES

This study focused on the challenges faced by a group of independent and small retailers called Bul-anon retailers and identified coping mechanisms adopted. The study was conducted to investigate the coping me­chanisms that can be utilized by other members of the retail industry to continue to thrive despite difficulties. Findings indicated that the challenges faced by the Bul-anon retailers revolved around three of the four primary business functions: marketing, finance/accounting, and operations. To avoid the significant impact of the above challenges, retailers adopted coping mechanisms to stay in business amidst large department stores and other businesses. How they handled their customers, being customer-oriented, was the winning mechanism for the survival of these retailers.

Analysis Of Local Msme Development Strategy "Vis A Vis" The Development Of National Chain Minimarket Retail In Palembang City

The phenomenon of the proliferation of National Chain Minimarket Retail Groups has become a scourge for local MSMEs in Indonesia. Although the government continues to provide space for local MSMEs through Permendagri No. 53/M-DAG/PER/12/2008 which requires the establishment of minimarkets to pay attention to the existence of traditional markets and smaller neighborhood stalls/shops. However, some regions are actually utilizing the momentum of the existence of modern minimarkets, one of which is Yogyakarta through the Mayor's Regulation which issued a policy so that the national chain minimarket retail group empowers local MSMEs and is given a special place to market local products. Palembang, which is known for its pempek as a culinary specialty, has enormous potential for the development of local MSMEs, but MSME players who become industry players are still not ideal. This study aims to analyze how the development strategy of Local MSMEs "vis a vis" the massive development of national chain minimarket retail in Palembang City. This research uses a mixed method approach, which consists of two approaches, namely quantitative and qualitative. Mixed methods used are descriptive qualitative using SWOT analysis (strengths, weaknesses, opportunities, threats) to analyze the development strategy of local MSMEs in Palembang City. As well as quantitative descriptive using the IFAS and EFAS matrix to calculate the weighting, rating, and formulation of the development strategy position of Local MSMEs in Palembang City. The results of this study indicate that based on the results of the SWOT diagram analysis, the X and Y axes are obtained. The straight line in the diagram above shows the coordinates in quadrant 1 position. Quadrant 1 is a very favorable situation, where local wisdom MSME players can have strengths and opportunities that can be utilized so that it is suitable to use the SO (strength-opportunity) strategy to develop local wisdom MSME businesses supported by aggressive growth strategies, namely 1) Maintaining Public Interest by Optimizing Support Programs from the Government; 2) Optimizing Sales Without Limiting Target Markets both domestically and abroad; 3) Utilizing Community Expertise to Intervene Local Products to National Chain Minimarkets; and Creating Training Programs from the Association of Local Culinary Business Groups to Maintain the Authentic Taste of Products.

Mengukur Citra Carrefour BG Junction Surabaya

A retail business is a business selling products and services that have been added to meet the needs of individuals, families or other end users. Retail business in Indonesia is divided into 2 groups, namely traditional retail and modern retail. Modern retail is basically a development of traditional retail. Retail business does not always have to be done in a shop, but can also be done via telephone or internet, also called retail or non-shop retail. The characteristics of a traditional retail business are simple, the place is not too large, the goods sold are not too many type, the management or management system is still simple, does not offer shopping convenience and there is still a process of haggling over prices with traders, and the products sold are not displayed openly, so customers do not know whether the retailer has the goods they are looking for or not. Meanwhile, modern retail businesses On the contrary, it offers a spacious place, there are many types of goods sold, the management system is well managed, offers shopping convenience, the selling price is fixed (fixed price), so there is no bargaining process and there is a self-service or self-service system, as well as displays products on open shelves, so customers can see, choose, and even try products first before deciding to buy. Of all the retail companies, there is one large company that also dominates the retail business currently, namely Carrefour. Carrefour is an international supermarket group, headquartered in France. Carrefour is the second largest retail group after Wal-Mart. The first Carrefour store opened on June 3, 1957, in Annecy near an intersection

Enhance framework for fresh markets inventory management in malaysia

The fresh market sector holds a vital position in the food supply chain, serving as a crucial link between producers and consumers. This study research examines the inventory management practices within fresh markets in Malaysia. The aim is to identify both common and unique approaches and issues related to inventory management, with the objective of enhancing the efficiency of existing inventory management systems in Malaysian fresh markets. However, one of the key challenges faced by many retail groups in this sector is maintaining a balance between demand and supply. This imbalance often results in the issue of overstocking, leading to significant food loss. Upon thorough analysis of existing literature reviews, this study presents the framework for improving fresh food management and identifying flow-related challenges associated with current inventory management practices. The findings of this research serve to guide policymakers in adopting a comprehensive approach to tackle the issue of imbalanced food supply and address the shortcomings in inventory management within Malaysia.

Case Study Based on Pang Donglai Trading Group

Pang donglai Business Group is a regional retail enterprise. The main purpose of this article is to analyze the situation of the Pang donglai Business Group in the local market, find the main reasons why the group cannot expand, analyze the group's disadvantages and provide solutions. Propose specific strategic management strategies for the development of the group to help the group achieve better development, and also provide solutions and reference examples for local enterprises that encounter similar situations or have corresponding problems. By researching and comparing the strategies of other retail companies, and analyzing Pang donglai's corporate values, the authors point out that regional retail enterprises need to have clear goals and positioning to target corresponding customer groups in the current market environment to compete with foreign and large domestic chain retail groups. Combined with the local business environment, strengthen trade relations with farmers, abandon customer groups in first-tier cities, and develop markets in rural areas.

Sistem Bonus Bisnis Multi Level Marketing Pada PT. Melia Sehat Sejahtera di Kabupaten Jember Perspektif Akad Ju’alah

One of the businesses that is growing rapidly in Indonesia today is the multi-level marketing (MLM) business. MLM is a method of marketing goods or services from a system of selling goods directly through a marketing program in the form of more than one level, where business partners get sales commissions and sales bonuses from the sale of goods or services carried out by themselves and network members in their group. In general, this thesis discusses the multi-level marketing (MLM) business at PT.Melia Sehat Sejahtera in Jember district, with problems namely (1) how is the bonus system at PT.Melia Sehat Sejahtera in Jember district, (2) how is the review of Sharia Economic Law against the bonus system at PT. Melia Sehat Sejahtera in Jember district. This study uses a field research method with a descriptive approach which is useful for providing information, facts and data regarding the network bonus system at PT.Melia Sehat Sejahtera in Jember district. Then the data was analyzed using qualitative methods to uncover events, phenomena, facts and circumstances that actually occurred in the field. From this study it can be concluded that the bonus system at PT. Melia Sehat Sejahtera in Jember district has five types of bonuses, namely: sponsor bonuses, leadership bonuses, retail bonuses, retail group bonuses and unilevel bonuses. Meanwhile, according to Sharia Economic Law, the bonus system at PT. Melia Sehat Sejahtera in Jember district isThis can be done because it is in accordance with Islamic law.

Review: Ethical responsibilities and transformation strategies of focal companies in the meat supply chain: the implementation dilemma.

In Germany (and other Organisation for Economic Co-operation and Development countries), the need for a fundamental transformation of livestock farming has become increasingly evident in recent years. Two broad-based stakeholder commissions including the German farmers' association, the meat industry, and Non-Governmental Organizations have endorsed this demand. Nevertheless, major steps towards its implementation are still missing - a circumstance we refer to in this paper as the implementation dilemma. In a globalised economy, farmers cannot solve the problem of low animal welfare standards alone although they are important actors. Moreover, consumer behaviour is changing too slowly, and possibilities for granting more subsidies are limited in the face of multiple economic crises. Against this background, we argue for a stronger focus on voluntary (private) sustainability agreements. We therefore analyse how the German meat supply chain is organised and what responsibility and power the individual actors have to push the sector's transformation. Large slaughterhouses, processors, and the retailing sector seem promising due to their high market concentration and power. Especially retailers can influence the transformation of the market through their role as gatekeepers between suppliers and consumers. Based on business ethics principles of taking responsibility, we consider the focus on sustainability obligations of the retail sector to be ethically justified. However, it is then necessary to give the four retail groups dominating the meat chain in Germany more leeway for sustainability agreements in antitrust law.

A study of employees’ utilization of microlearning platforms in organizations

PurposeThis study aims to investigate which a priori factors documented in the literature and new factors that influence employees’ self-regulated microlearning behavior and the utilization of internal microlearning platforms in organizations.Design/methodology/approachThe authors conducted a single-case study on a Swedish retail group that had developed an internally-built microlearning platform, collecting data through semistructured interviews with 13 informants.FindingsThe authors have identified eight factors that affect employees’ self-regulated microlearning processes. In addition to confirming the presence of five factors from previous research, the authors have discovered the influence of three new factors on self-regulated learning. These new factors are prioritization, other learning platforms and relevant content.Originality/valueThe study conducted a unique investigation into the factors influencing employees’ self-regulated learning strategies and their impact on the utilization of microlearning platforms. Previous research has given limited attention to this research topic and associated questions, making this study a valuable contribution.

Internet of Things – one of the Digital Steps that Companies Should Consider towards Circular Economy and Sustainability An Exploratory Case Study Defined by the Sustainable Retrospective of one of the Top Global Retail Groups

Abstract Are digitalisation and Internet of Things (IoT) enablers for the circular economy? This question is based on relatively new concepts, but with a strong foundation applied in the relationship between environment, economy, and society, which, through their roles, determines a sustainable approach towards a future which companies and consumers should share. In order to highlight the attributes of the circular economy in a direct relation with the influence of digitalisation and the IoT component, the theories of various experts prove our ability to perceive sustainability from a circular and digital perspective. Whether we talk about the interconnection between the process of monitoring the life cycle of a product and the adoption of artificial intelligence during the creation process, the circular economy is the solution that comes to support the business models which also use promotion through green marketing. The adoption of the principles of circularity overlapping technological practices supports the idea of creation of a world built on social responsibility, generating long-term social, environmental and governance benefits. Nowadays, society increasingly feels the need to adopt sustainable behaviour, building pressure on the way companies operate, produce, and sell. The case study performed on a global group that has already started to adopt circular business models through digital and especially IoT technologies is proof that this solution could be implemented quite easily by other companies and the race has already started.

FACTORS AFFECTING CUSTOMER SATISFACTION ON SERVICE QUALITY AT SAN HA RETAIL GROUP

This study proposes a research model of the factors affecting customer satisfaction with the service quality of San Ha Retail Group. The study proposes a service quality measurement model with five factors and 20 observed variables. The study used the method of testing the reliability of the model scale by Cronbach’s Alpha coefficient, the exploratory factor analysis, and the multivariate regression analysis to explore the results of interviews with 130 customers who have used products and services of San Ha Retail Group. The results show that customer satisfaction with the service quality of San Ha Retail Group is influenced by five factors, including empathy, responsiveness, tangibles, reliability, and service capacity. The findings from the research suggest solutions to increase customer satisfaction when using products and services for San Ha Retail Group.

Strategies of the Russian Companies in the E-Grocery Market

The COVID-19 pandemic, as the main, but not the only factor, led to a rapid increase in consumer demand for grocery delivery services ordered via the Internet (e-grocery), as well as in the revenue of Russian companies on the e-grocery market during the period from 2019 to 2021. This article examines in detail main factors of the external and internal environment that influenced the change in the shares of companies on the Russian e-grocery market and provided strategic competitive advantages to leaders in the long-term period. As the result of studying the market situation during the period from 2019 to 2021, it was revealed that over the three years of the development of the e-grocery market in Russia, in each of the period different players were in the lead. Utkonos, X5 Retail Group and Sbermarket occupied from 13% to 19.5% of the total market. Based on data obtained during the market analysis using SV Matrix, the Russian e-grocery has moved from the stage of formation, competition between small players to the stage of maturity and struggle between consolidated alpha-companies. High entry barriers to a mature market require new companies to have sufficient capacity already at the start to secure their positions.

Modes preču tirdzniecība Covid-19 ietekmē

The internet is gradually becoming the main channel for the distribution of retail goods. It is also a binding distribution channel for the sale of fashion goods. It allows the retailer to post photos, video, and audio material showcasing their latest collections and sell the goods directly to the consumer through a website. According to data from the Interactive Media Retail Group, for example, the UK’s online retail turnover increased by 42% in September 2020, 35.7% in October, and 39% in November compared to the previous year. eBay also confirms this trend – every 7 seconds a product is sold on their site. The aim of this article is to analyze research about online fashion retailers conducted by US and British researchers and the results of surveys among Indian and Latvian students. Who sells fashion items online? A survey of Indian college students (Shanthi, Kannaiah, 2015) and 126 Latvian university students, as well as different researches, show that retailers offering a narrow range of goods are best represented. On the other hand, companies with recognizable brands do not use the internet. There is a conflicting opinion about the involvement of designers in the implementation of their models thru the internet. The next issue addressed in the research and surveys was what helps to create a good fashion website. Then (1999) considers three important visual aspects of a successful website for clothing buyers: - an online image of the goods that most closely matches the actual product; - demonstration of similar products; - ability to view the product from different angles (preferably in three dimensions). In the survey, Latvian students noted the following aspects: - information (information corresponds to the respective task); - possibility to perform electronic transactions; - response time. How do fashion retailers design websites? Ashwort (2005) has summarized different approaches and offers a five-step method. He believes that the success of retailers is determined by the amount of knowledge they have – moving from one stage to another. There are also differences in business planning and strategy choice, and no single dominant strategy exists. For example, some companies take a detailed, formal, well-thought-out approach to decision-making, but some have spontaneous decision-making. Who buys online? There is an opinion in life and also in literature that shopping through a catalog and mail is financially insecure. However, e-commerce is complicated further by the seemingly higher risks of securing on the internet. Respondents of foreign researchers note the possibility of buying goods without leaving home as the main positive reason. For Latvian students, the reasons are much lower prices than in local stores and more original goods unavailable in the local market. Key findings: Competition between websites is based on the way information is presented and what information is provided by website retailers. Information relevant to the task, opportunity to make a purchase, response time, price, and incentive programs are important factors in predicting customer satisfaction. There is no difference in consumer behavior between fashion innovators and ordinary buyers of fashion goods.

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The Determinant Factors for Employees to Leave (A Case Study in a Paint Chain Retailer)

High turnover is one of the problems faced by companies, especially small and medium enterprises. PT Fakta Asia Jaya, or Fakta Retail or Fakta Group, is one of the oldest semi-modern paint chain retailers and experiences a high turnover rate, more than the average industry. The company services depended on employee knowledge and support. The higher turnover rate becomes the real problem with the cost of hiring, training, sales, and services, which might affect profitability in the long run. Many factors, such as age (generational differences), gender, length of work, marital status, job satisfaction, compensation satisfaction, and organizational culture, influence employees’ decision to leave the company. This research uses qualitative methodology through an in-depth interview approach with questions about job satisfaction, compensation satisfaction, and organizational culture conducts information collected. This approach was chosen to understand whether those factors significantly influence their decision. This study proposes a recommendation for the business situation and to retain the current employee, especially the millennial generation. Based on the result of the study, it was suggested that the factors related to the employee leaving are mainly personal reasons and related to job satisfaction and compensation benefit. The other aspect emphasized by millennials is looking for career advancement and work-life balance between the family. Also, it is found that the higher risk of the job tends to look at a higher salary or to be financially incentivized; the importance of being valued and communicating in every variable makes all generations feel satisfied and fulfilled.

A dual-channel secondary closed-loop supply chain considering retail groups and fairness concerns.

The rise of retail groups has strengthened their voice in the supply chain, drawing more attention from supply chain members to the issue of profit fairness. To explore the influence of fairness concerns on operational decisions in closed-loop supply chains after the formation of retail groups. In this paper, we first construct a secondary dual-channel closed-loop supply chain led by a retail group and followed by a manufacturer. Next, the corresponding game models are constructed under three scenarios, namely, fairness neutrality (FN), fairness concerns of the retail groups (FR), and fairness concerns of the manufacturer (FM), respectively. Finally, the game models are solved and analyzed. It turns out that it is easier for the manufacturer to satisfy its demands for fairness by adjusting the wholesale price. Furthermore, we find that fairness concerns do not enhance the recycling rate of used products and the greenness of remanufacturing. For retail groups, fairness concerns can hurt their profits, but appropriate fairness concerns can contribute to profitable growth in their retail business. Interestingly, the manufacturer's fairness concerns do not affect the total profitability of the supply chain system, but the retail group's fairness concerns do. This paper identifies dual changes in the scope of operations and power structure of retail groups in closed-loop supply chains, as well as analyzes the fairness concerns raised by these changes, which will lead to new recommendations for operational decision-making in firms.

Research the Impact of the IFRS 16 requirements on the company’s financial performance

This study investigates the influence of IFRS 16 on the financial performance of firms, using X5 Retail Group as a case study. The authors discovered that the previous lease accounting model under IAS 17 Leases has led to inaccurate and non-transparent financial reporting, causing dissatisfaction among investors, analysts, and other users. The authors also discuss the primary drivers for the modification in the previous lease accounting model and the subsequent development of IFRS 16 Leases. It is worth noting that lease accounting under IFRS significantly impacts the final financial outcome and the positioning of the firm in the eyes of all stakeholders. Therefore, the relevance of this study arises from the fact that proper lease accounting organization under IFRS is a critical aspect of the primary managerial and financial duties.

ОЦЕНКА ИНВЕСТИЦИОННОЙ ПРИВЛЕКАТЕЛЬНОСТИ С ИСПОЛЬЗОВАНИЕМ МЕТОДОВ MCDM: СРАВНИТЕЛЬНЫЙ АНАЛИЗ

The principal aim of this study is to ascertain the most appropriate multi-criteria decision-making (MCDM) method for evaluating the investment attractiveness of companies. The analysis encompasses several promi- nent methods, including MOORA, EDAS, VIKOR, PROMETHEE, ELECTRE, and TOPSIS, with a particular emphasis on their algorithms and their application in investment decision-making. The efficacy of these methodologies was evalu- ated using data from the grocery retail sector, including companies such as Magnit, X5 Retail Group, and Lenta. Among the methods assessed, TOPSIS was identified as a particularly effective approach, given its capacity to assess alternatives by measuring their proximity to an ideal solution and distance from the least favorable scenario.

Evaluation and control of inventory distribution systems with quantity based shipment consolidation

AbstractJoint consideration of inventory and shipment decisions is an important aspect of obtaining economically and environmentally sustainable distribution systems. We consider this issue in the context of a one‐warehouse‐multiple‐retailer inventory system with quantity‐based shipment consolidation to groups of nonidentical retailers facing Poisson demand. The system is centralized, with free information sharing and access to real‐time point of sale data. Thus, demand information at the retailers is immediately conveyed upstream to the warehouse without any fixed ordering costs. However, fixed costs associated with handling and transporting goods from the warehouse to the retailers are reflected in the shipment consolidation policy. Stock replenishments at the warehouse are made from an outside supplier/manufacturer according to an (R, Q) policy. For this system, we derive an exact recursive method for determining the inventory level distributions at the retailers. This allows us to evaluate the expected inventory and shipment costs, fill‐rates, and transport emissions for the entire system. We also show how to optimize the system by providing bounds on the optimal shipment quantities and the warehouse reorder level.