Reputation Effects Research Articles

Reducing risk of sexual harassment: a positive duty of care

The oil and gas sector has made progress towards becoming safer and more respectful for all employees. However, recent public reports, including the Western Australian Parliament’s ‘Enough is Enough’, and increasing engagement from National Offshore Petroleum Safety and Environmental Management Authority (NOPSEMA), continue to demonstrate that sexual harassment remains pervasive across the industry – 32% of people still experience sexual harassment in their workplace. The social, physical, psychological, and financial costs of sexual harassment are devastating, both to individuals and employers. The damage can carry long-term business and reputational consequences. All Australian employers are under a new, legally enforceable positive duty to take ‘reasonable and proportionate measures’ to prevent sexual harassment. It requires proactive steps to ensure sexual harassment is prevented from happening in the first place. Vicarious liability provisions have been expanded so that employers can now be held accountable – even if no complaints are lodged. Employers require a clear framework to ensure they are meeting their positive duty obligations. There are three key areas that can enable the oil and gas sector to strategically leverage their compliance activities, maximising benefits for their business and for their people. These key areas include: (1) capability and engagement of leaders and management; (2) understanding the risk factors and drivers of sexual harassment for the industry, and for individual organisations; and (3) understanding employee experiences of psychological safety, culture, and behaviours.

Caution with Journal Selection: Spam, Copycat Journals, and Predatory Publishing

The modern scholarly journal is currently faced with the challenge of upholding its principles in order to attract a continuous stream of authors to maintain its publishing status. Further, it also needs to be weary of unscrupulous players (including competitors) lurking in the global knowledge stream that pose an existential threat by diverting academics away from legitimate journals using underhanded or unfair practices, such as the use of spam or journals that employ copycat names. It is not always easy to distinguish predatory from exploitative journals, or underhanded from unfair practices, and even the use of or reliance on publishing blacklists does not offer potential authors a safe selection of journals to publish in. Authors and journals thus live in a volatile publishing environment in which they are confronted with constant threats. In biomedicine, these can translate into reputational damage to the journal and publisher if fake science or pseudoscience is published, since it puts at stake the journal’s reliability for biomedical information. For authors, particularly younger or less experienced ones whose careers depend on publishing advances, a mistake such as making a submission to a hijacked or copycat journal that impersonates the original journal may carry long-term negative reputational consequences. So, such a decision can be career altering.

An examination of corporate citizenship on customer loyalty in the banking industry: a PLS-SEM analysis

PurposeThis research aims to address the need for a more in-depth empirical investigation of exploring the link between the adoption of corporate citizenship (CC) practices and different aspects of customer behavior in a developing country. Also, it develops a research framework and assesses the mediating role of brand image, brand love, brand reputation and brand trust between customer perceptions of CC and customer loyalty.Design/methodology/approachWorking with a sample of 290 private bank customers in Iran, partial least square-based structural equation modeling is used to test the conceptual model.FindingsThe findings reveal significant and positive relationships between CC, brand image, love and reputation. Indirectly and in the relationship between CC and customer loyalty, there are significant relationships through the serial roles of image-reputation, image-love and image-trust. Most importantly, the findings add value to the current knowledge by exploring the mediating effect of brand image, love, reputation and trust between CC and customer loyalty. Finally, this study has resulted in an updated prediction model of private banking customer loyalty.Originality/valueThis study makes a unique theoretical contribution to the literature by evaluating and comparing the mediating role of image, love, reputation and brand trust between CC and customer loyalty using the hierarchy of effects model.

The Role of Trust on the Continuance Usage Intention of Indonesian Mobile Payment Application

Mobile payment is a fascinating innovation, developed by the banking and fintech industries. It is growing very fast, shadowing the popularity of smartphones in Indonesia. However, the continuance usage intention of mobile payment still needs to be determined. Based on prior studies, this study investigates trust as an important factor in promoting the m-payment continuance usage intention.Furthermore, drawing upon the innovation diffusion theory, the study uses the model by Shao et al. (2019) to investigate the antecedents of trust: mobility, customization, security, and reputation, and analyzes the moderating effect of gender on the relationship between trust and its antecedents. It also examines the impact of trust on the perceived risk and continuance intention; and the perceived risk on the continuance intention. The postulated links between the variables were tested using a survey design. With 225 respondents who are e-wallet users in Indonesia, the study finds a positive effect of reputation, security, and customization on trust. Trust positively influences continuance intention, while the link between trust and perceived risk is negative. Compared to the previous study by Shao et al. (2019), the current study finds insignificant relationships between mobility and trust, as well as between the perceived risk and continuance intention. Furthermore, there was no moderating effect of gender on the relationship between trust and its antecedents.

When and how to engage with employee environmental activism: Lessons learned from a global service firm

Employee activism, in which employees collectively press an organisation on societal issues, is a growing phenomenon. Many employees have been motivated by the climate crisis to demand more sustainable business practices and insist that employers tackle the issue. Ignoring such activism can have negative reputational effects. This paper examines two employee initiatives that tackled climate change in a global professional service firm and sheds light on how organisations can influence employee-driven undertakings and integrate them with more sustainable business models. Reflecting on best practices, but also on lessons learned from the cases, the article also suggests how organisations can help employee activists stay motivated and pursue their passion sustainably.

Does corporate reputation, management reputation, and financial distress effect on tax avoidance?

This study aims to provide empirical evidence regarding the effect of corporate reputation, management reputation, and financial distress on tax avoidance. The population of this study are companies in the transportation, tourism, hotel and restaurant sectors listed on the Indonesia Stock Exchange for the 2018-2020 period. This research uses a quantitative approach. The sampling technique used was purposive sampling technique and obtained a sample of 60 companies or 300 total observed samples. The data analysis technique in the study used panel data regression using Eviews 13. The results of the analysis provide evidence that corporate reputation has a negative effect on tax avoidance, then management reputation has a negative effect on tax avoidance and financial distress has a positive effect on tax avoidance. Recommendations that can be given to future researchers are that researchers can measure management reputation with more accurate mechanisms or variables.

The Influence of Reputation, Information Quality, and Product Quality on Repurchase Intention on the Oriflame Platform Mediated by Satisfaction

This study aims to analyze the impact of reputation, information quality, and product quality on repurchase intention on the Oriflame platform, mediated by satisfaction. The research employed a questionnaire as the measurement tool, targeting consumers aged 15-60 who have used Oriflame products and also act as retailers. The study included 181 respondents, utilizing Partial Least Square - Structural Equation Modeling (PLS-SEM) as the analytical tool for this explanatory research. The findings, at a significance level of 0.05, reveal positive and significant effects of reputation, information quality, and product quality on satisfaction. Additionally, satisfaction demonstrates a positive and significant influence on repurchase intention. However, reputation's impact on repurchase intention is not positive and significant, similar to information quality and product quality. The mediating role of satisfaction is observed in the relationships between reputation, information quality, product quality, and repurchase intention.

The role of experience and reputation in the performance of Australian films

The role of experience and reputation in the performance of Australian films

Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis.

Patients using web-based health care communities for e-consultation services have the option to choose their service providers from an extensive digital market. To stand out in this crowded field, doctors in web-based health care communities often engage in prosocial behaviors, such as proactive and reactive actions, to attract more users. However, the effect of these behaviors on the volume of e-consultations remains unclear and warrants further exploration. This study investigates the impact of various prosocial behaviors on doctors' e-consultation volume in web-based health care communities and the moderating effects of doctors' digital and offline reputations. A panel data set containing information on 2880 doctors over a 22-month period was obtained from one of the largest web-based health care communities in China. Data analysis was conducted using a 2-way fixed effects model with robust clustered SEs. A series of robustness checks were also performed, including alternative measurements of independent variables and estimation methods. Results indicated that both types of doctors' prosocial behaviors, namely, proactive and reactive actions, positively impacted their e-consultation volume. In terms of the moderating effects of external reputation, doctors' offline professional titles were found to negatively moderate the relationship between their proactive behaviors and their e-consultation volume. However, these titles did not significantly affect the relationship between doctors' reactive behaviors and their e-consultation volume (P=.45). Additionally, doctors' digital recommendations from patients negatively moderated both the relationship between doctors' proactive behaviors and e-consultation volume and the relationship between doctors' reactive behaviors and e-consultation volume. Drawing upon functional motives theory and social exchange theory, this study categorizes doctors' prosocial behaviors into proactive and reactive actions. It provides empirical evidence that prosocial behaviors can lead to an increase in e-consultation volume. This study also illuminates the moderating roles doctors' digital and offline reputations play in the relationships between prosocial behaviors and e-consultation volume.

Social reputation, loan contracting and governance mechanisms

PurposeThis study aims to investigate whether social reputation via corporate social responsibility (CSR) awarding facilitates access to debt and decreases the cost of debt and whether governance mechanisms moderate this relationship.Design/methodology/approachThe sample covers the period between 2002 and 2021, during which CSR award data were available in the Thomson Reuters Eikon/Refinitiv database. The empirical models are based on country, industry and year fixed-effects regression.FindingsWhile the main findings produced an insignificant result for access to debt, they indicated strong evidence for the positive relationship between CSR awarding and the cost of debt. Moreover, the moderating effect highlights that while the sustainability committee helps CSR-awarded companies access debt more easily, independent directors help firms decrease the cost of debt via CSR awarding. Furthermore, the results differ between the US and the non-US samples, earlier and recent periods, high- and low-leverage firms and large and small firms.Originality/valueFor the first time, to the best of the authors’ knowledge, the authors assess whether social reputation via CSR awarding facilitates access to debt and decreases the cost of debt in an international and cross-industry sample. Little is known about the effect of social reputation on loan contracting, although social reputation conveys broader information that goes beyond the firm’s internal (performance) and external (reporting) CSR practices. The authors also draw attention to the differing roles of distinct governance mechanisms in leveraging social reputation for loan contracting.

Effect of brand reputation on drug prescribing pattern in India

Effect of brand reputation on drug prescribing pattern in India

ESG Performance and Enterprise Value in China: A Novel Approach via a Regulated Intermediary Model

ESG (environmental, social, and governance) performance increasingly influences enterprise valuation. While researchers debate about the precise nature of this influence, most assume a positive linear relationship. This study introduces a novel ESG responsibility performance metric utilizing a regulated intermediary model using representative data synthesized from leading ESG rating agencies in China. It investigates the pathways of this influence and examines the mediating effects of corporate reputation, stakeholder engagement, and regulatory compliance. The findings reveal an inverted U-shaped relationship between ESG performance and enterprise value, moderated significantly by financing constraints. These findings remain robust after accounting for potential endogeneity using instrumental variables. Heterogeneity analysis highlights that this inverted U-shaped relationship depends on the industry characteristics and ownership structures, particularly noticeable in non-polluting and non-state-owned enterprises. Moreover, enhanced ESG performance correlates with a reduced cost of equity financing, thereby augmenting enterprise value. Financial institutions might consider employing innovative financial instruments to diversify their enterprise financing channels and effectively bolster ESG-focused enterprises.

The effect of city reputation on Chinese corporate risk-taking

City reputation is a valuable asset for the local economy and firms in the contemporary society. However, the impact of city reputation on micro-level firms has been largely overlooked by the literature. This paper uses the National Civilized City (NCC) policy in China as a quasi-natural experiment to enhance city reputation. We employ the DID approach to investigate the relationship between city reputation and corporate risk-taking. The result shows that corporate risk-taking significantly increases following the NCC policy adoption. Moreover, information asymmetry can strengthen the positive impact of city reputation on corporate risk-taking. Channel tests show that city reputation improves financial condition and decreases default risk, leading to improved risk-taking tolerance. Overall, our paper indicates that city reputation is an important mechanism to improve corporate financial performance, providing empirical evidence for local governments to pursue the NCC title.

The evolutionary game of emotions considering the influence of reputation

The influence of reputation and emotions on the evolution of cooperation is acknowledged, but current research predominantly focuses on one aspect. This paper integrates both reputation and emotions to examine their collective impacts on the evolution of cooperation. Initially, we define the expression of individual emotional profiles and emotional reputation. Subsequently, we consider the combined effects of the emotional reputation of an individual's neighbors and their interactive individuals on emotional responses. Further, an emotional transfer activation parameter is introduced. Lastly, we construct an algorithm for the evolutionary game of emotions. Simulation results demonstrate that considering emotional reputation is more conducive to the cooperation. The emotional reputation of interacting individuals has a greater influence on the development of positive emotions and the establishment of collaboration within groups than that of neighboring environments. In heterogeneous networks, considering the emotional reputation of neighbors increases the probability of “free-riding” by unfriendly people. When game parameters are set in favor of betrayal and negative emotions, the system evolves to produce “cautious and friendly people”. Individuals with stable emotions, high sympathy for the weak, and high respect for the strong dominate the group. Furthermore, the individuals' emotional expression towards both the weak and the strong exhibits an evolutionary synchronicity. Compared to other network structures, scale-free networks are more conducive to the evolutionary dominance of emotions of high respect for the strong.

The grey side of procurement: Measuring the prevalence of questionable purchasing practices

Buyer-supplier relationships may be exposed to ethically questionable purchasing practices. This can have major financial and reputational consequences for individuals and organisations. Various studies have assessed procurement professionals' ethical judgements regarding questionable purchasing practices and a handful have estimated the prevalence of these practices. The insights from these studies, however, cannot be straightforwardly extrapolated to today's practice. First, the studies have mostly estimated prevalence without controlling for social desirability bias. The estimation of the prevalence of questionable practices based on subjects' responses is non-trivial, as it may be prone to socially desirable response behaviour. Second, most of the studies were conducted decades ago and the role of the purchasing function has changed significantly ever since. Based on these observations, the present study makes two main contributions to the literature. First, it methodologically extends extant studies by estimating the prevalence of questionable purchasing practices in Europe while controlling for social desirability bias. Specifically, the present study applies the recently developed Extended Crosswise Model to test for socially desirable answers and presents these prevalence estimates in comparison to estimates obtained via a direct questioning technique. The findings highlight the ongoing prevalence of unethical practices in buyer-supplier relationships and the need for organisations to be vigilant in addressing them. Post-hoc analyses indicate that gender, work experience, perceived levels of public sector corruption, and governmental procurement agreements affect the involvement in questionable purchasing practices. Second, the present study examines how earlier and newly identified questionable practices are perceived in the current business environment. The results suggest that ethical perceptions have changed and that most unethical practices are observed in supplier selection. From a theoretical perspective, the present study responds to both the call to further investigate ethical issues in supply chains (Quarshie et al., 2016) and the call to address social desirability bias in purchasing and supply management research (Ried et al., 2022). From a managerial perspective, our research can serve as a starting point for organisations to develop strategies to mitigate their impact and promote ethical behaviour throughout the purchasing process.

Does the Audit Going Concern Opinion Really Matter? The Case of Egypt.

The auditor’s going concern opinion (GCO) is an opinion given by an auditor about a firm’s financial health. This opinion serves as an early warning system for the financial distress of client’s firm. The current research aimed to study the impact of the auditor’s going concern opinion (GCO) on stock prices in the Egyptian business environment. On a sample of 132 firms listed on the Egyptian Stock Exchange for the period 2016-2022 with a total of 759 firm-year-observations. In addition to the possible effect of two moderating variables associated with the main independent variables. Which is the expectation of GCO and perceived audit quality (AQ). We added the independent and moderating variables to the modified Ohlsen regression model to test for the value relevance of the GCO, and the effects of the moderating variables on the mentioned above relation. We found no evidence of a significant impact of the auditor’s GCO on the stock prices of companies listed on the Egyptian Stock Exchange, regardless of whether this opinion is expected or not. On the other hand, for the effect of perceived audit quality, we found a significant negative effect of GCO on stock prices for companies being audited by big 4 audit firms, which could be interpreted because of the reputation effect for such firms. Keywords: Going Concern Opinion – Financial Health – Audit Quality – Egypt.

FAKTOR-FAKTOR YANG MEMPENGARUHI AUDIT DELAY PADA PERUSAHAAN FOOD AND BEVERAGES YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2018-2022

Companies that have gone public or public companies are companies whose shares can be traded to the public, so their financial reports must also be published and accessible to everyone. Regulation of the Financial Services Authority of the Republic of Indonesia of 2016 Number 29/POJK.04/2016 concerning Submission of Annual Reports states that Issuers or Public Companies are required to submit annual reports to OJK (Financial Services Authority) no later than the end of the fourth month. after the end of the fiscal year. The purpose of this study was to determine the effect of extraordinary items, profit/loss, analysis of the effect of company size, audit opinion and KAP reputation on audit delay in Food and Beverages companies listed on the IDX in 2018-2022. The research method used is explanatory research with multiple regression analysis techniques with the help of the SPSS version 22 application. The results of the data analysis obtained show that the larger the Extraordinary Item, the higher the profit/loss, the higher the audit opinion, and the higher the KAP's reputation. according to Audit Delay. Meanwhile, company size has no effect on audit delay.

Building strategic human capital resources: The effects of strategic entrepreneurship on employee recruitment and retention

ABSTRACT Although strategic entrepreneurship (SE) and strategic human capital are both crucial for competitive advantage, there is limited knowledge of how SE affects human capital levels within a firm. This study examines the relationship between SE and both employee recruitment and employee retention by drawing on an integrated framework of strategic human capital and incorporating a uniquely created direct construct for measuring SE’s complete domain. Results from survey data of 576 UK-based small- and medium-sized firms indicate that SE is positively related to both employee retention and recruitment. We document the moderating effects of corporate reputation and competitive intensity on those relations.

Pengaruh Pergantian Auditor, Reputasi KAP, Opini Audit, Komite Audit dan Ukuran Perusahaan terhadap Audit Delay

This study aims to examine the effect of auditor turnover, KAP reputation, audit opinion, audit committee and company size on audit delay. The research method used is quantitative. The total population in this study is 226 industrial sector manufacturing companies listed on the Indonesia Stock Exchange in 2020-2022. The sampling method uses purposive sampling techniques, so that the number of samples is obtained as many as 91 companies. The data analysis technique uses multiple linear regression analysis equations with the SPSS program. The results of this study show that changing auditors has a positive ang insignificant effect on auit delay, KAP reputation and audit committee have a significant negative effect on audit delay, audit opinion has an insignificant negative effect on audit delay, while company size has a significant positive effect on audit delay.

Predicting Flight Delays with Machine Learning: A Case Study from Saudi Arabian Airlines

Flight delays are a major concern for both travelers and airlines, with significant financial and reputational consequences. Accurately predicting flight delays is crucial for enhancing customer satisfaction and airline revenues. In this paper, we leverage the power of artificial intelligence and machine learning techniques to build a framework for accurately predicting flight delays. To achieve this, we collected flight information from September 2017 to April 2023, along with weather data, and performed extensive feature engineering to extract informative features to train our model. We conduct a comparative analysis of various popular machine learning architectures with distinctive characteristics, aiming to determine their efficacy in achieving optimal accuracy on our newly proposed dataset. Based on our evaluation of various architectures, our findings demonstrate that CatBoost outperformed the others by achieving the highest test accuracy and the lowest error rate in the challenging use case of Saudi Arabia. Moreover, to simulate real-world scenarios, our framework evaluates the best-performing model that has been selected for deployment in a web application, which provides users with the ability to accurately forecast flight delays and offers a user-friendly dashboard with valuable insights and analysis capabilities.