Relational Governance Research Articles

How health care delivery organizations can exploit eHealth innovations: An integrated absorptive capacity and IT governance explanation

Because health care delivery organizations (HDOs) increasingly rely on information technology (IT) in their delivery of health care services, recognition of how to exploit innovative electronic health (eHealth) technologies is crucial. We integrated absorptive capacity and governance perspectives to theorize that an HDO’s eHealth absorptive capacity is a dynamic IT capability to exploit eHealth innovations through the appropriate use of IT governance mechanisms. Drawing on absorptive capacity theory, we conceptualized an HDO’s eHealth potential absorptive capacity as consisting of eHealth entrepreneurial alertness and assimilation. We draw on the theoretical perspectives of IT governance to identify two modes of eHealth governance—relational and contractual—and theorize how each of them affected the relationship between eHealth potential absorptive capacity and eHealth exploitation. Valid empirical data were gathered from 182 senior executive representatives in 111 HDOs; we discovered that (1) eHealth potential absorptive capacity can be formatively conceptualized as a second-order construct consisting of eHealth entrepreneurial alertness and eHealth assimilation, (2) eHealth potential absorptive capacity affects eHealth exploitation, and (3) relational governance significantly moderates the influence of eHealth potential absorptive capacity on eHealth exploitation. We discussed the implications of our work for how HDOs can govern eHealth initiatives to expand absorptive capacity for eHealth innovations and effectively exploit them.

Research on the Construction of Long-term Mechanism of Relative Poverty Governance in Anhui Province

Regional poverty has always been an important problem perplexing the development of human society. The comprehensive analysis of relative poverty is conducive to the further implementation of the Rural Revitalization Strategy. Based on the analysis of the new characteristics of the relative poverty governance stage in Anhui Province, this paper reflects the relative poverty degree of Anhui Province by measuring the level of economic development. The results show that the counties with high relative poverty degree are mainly distributed in most areas of Northern Anhui, and there are a few areas with potential poverty risk within the region. The counties with low relative poverty degree are mainly distributed in central and southern Anhui. On the basis of combing the practical problems of relative poverty in Anhui Province at the present stage, combined with the actual conditions of regional development, this paper puts forward the construction idea of long-term mechanism for relative poverty governance in Anhui Province, so as to provide reference for gradually realizing regional coordinated development.

Contested Sovereignties: Indigenous disputes over plurinational resource governance

Indigenous organizations in the Andean countries of Ecuador and Bolivia originated novel proposals to pluralize sovereign arrangements through plurinational statehood. Reflecting diverse Indigenous groups’ relations with postcolonial states, these proposals created a unique basis for re-negotiating (sovereign) resource governance. Despite the constitutional endorsement of the plurinational state model however, the latest empirical evidence confirms growing state control over subsoil resources that excises Indigenous peoples from decision-making over resources. In this paper, we trace the emergence of novel agendas for sovereignty-multiplicity, showing how Indigenous agendas had anticipated the need to go beyond their rights over subsoil resources and autonomous territories. These agendas implied re-negotiating national sovereignty in light of the countries’ internal ethno-political and epistemic heterogeneity. Under nominally plurinational states however, resource governance outcomes perpetuate and normalise longstanding epistemic and power differentials between rights-bearing political subjects and Indigenous subjects. We highlight the colonial-modern bases of current sovereignty arrangements, identifying the presumptions and legal parameters that shape the dynamics between states, people and Indigenous people. Situating resource governance in relation to the concept of modernity/coloniality, we propose to (re)think sovereignty arrangements in the colonial present in light of internal heterogeneity.

Pharmaceutical business ecosystem governance and new product development success

PurposeThis current study seeks to examine the effect of pharmaceutical business ecosystem (BE) governance mechanisms on new product development and to ascertain how crucial firm coordination will be in these relationships.Design/methodology/approachAnalysis was based on 173 firms (institutions) selected from pharmaceutical BE. Various validity and reliability checks were conducted before the presentation of the actual analysis, which was conducted using structural equation modeling in Amos (v.23).FindingsFindings showed that both relational and contractual governance mechanisms had direct positive effects on new product development of keystone. These effects were, however, partially mediated by coordination among the pharmaceutical BE members.Practical implicationsThe development of COVID-19 vaccines across the globe has taught us that innovation and speedy development of pharmaceutical drugs are very essential. New product development success could however be achieved through effective coordination and proper governance mechanisms.Originality/valueBusiness ecosystem, considered a network of actors, with varying degrees of multilateral, nongeneric complementarities and nonhierarchically controlled relationship, tends to pose problems for keystones. Very limited attention has however been paid to the governance mechanisms and coordination within the BE, especially in the pharmaceutical industry, which has proved its worth in this season of COVID-19.

Impact of global value chains on total factor productivity: The case of Indian manufacturing

AbstractWith production increasingly fragmented across borders, global value chains (GVCs) form a key feature of the world economy. A rising body of literature has documented productivity gains from linking into GVCs for developed‐country firms, but studies on the same for developing countries are scant. In this paper, we empirically examine whether GVCs can increase total factor productivity (TFP) in developing countries, using an unbalanced panel of Indian manufacturing firms in the period 2000/2001–2014/2015 from the Prowess data set. To address econometric issues of self‐selection and endogeneity, we use a two‐stage empirical strategy of propensity score matching and system generalized method of moments. The results indicate that linking into GVCs has a positive and significant impact on firm TFP, even after accounting for self‐selection of more productive firms into GVCs. Once linked, increasing GVC embeddedness, captured through firm‐level vertical specialization, also has a positive and significant impact on firm productivity. But productivity gains are not homogenous; GVC firms that link into relational governance chains, captured through the share of skilled workers and infrastructure and communication index relative to industry, have 20% higher productivity growth than firms in other chains. Older and more liquid GVC firms are also more productive. Designing policies to facilitate GVC linkages and firm technological capabilities can thus foster productivity gains in developing countries.

Independence, trust, and loyalty. The county governor's coordination of public and voluntary resources in crises in Norway

AbstractCollaboration and communication are crucial factors in handling crises, whether the crisis is a serious landslide requiring emergency response for several days or a pandemic lasting for months. This article describes and analyses the governmental relationship with the local communities in critical situations with the COVID‐19 pandemic as a case. In the Norwegian administrative organisation, the county governors have a defined role in their emergency responsibilities, including being chairpersons of the County Emergency Council (CEC). The Norwegian emergency system is organised with samvirke (translated to English as coordinated cooperation) as a core constituency. In this system, voluntary organisations have a formalised role in taking an active part in crisis handling. The inclusion of voluntary organisations in the CEC, as seen by the county governors, is used as a case study. The challenges of collaboration can be analysed using the terms independence, trust, and loyalty. Data are collected from governing documents and interviews with the county governors. The main factor in successful coordination is the governors' ability to support the municipalities and the local communities. They must balance between wants of independence and state control. The art of this balancing act is the topic of this article.

Measuring Project Governance of Mega Infrastructure in China: A Scale Development Study

This study builds a measurement framework of project governance for mega-infrastructure considering the institutional situation of mega-infrastructure projects in China, including contractual governance, relational governance, and governmental governance. The factors of governmental governance are identified by the method of grounded theory with six cases of megaprojects, and the measures of project governance for mega-infrastructure are refined by expert interviews. The 235 questionnaires are collected, and exploratory factor analysis is used to identify six factors of the governance mechanism for mega-infrastructure projects. The scales are developed, and reliability and validity tests are conducted. Results indicate that (1) the governmental governance mechanism includes government decision, government supervision, and government coordination. (2) The three-dimensional framework of project governance is established as “contractual–relational–governmental” in the field of mega-infrastructure. (3) The measurement scales of project governance are developed and validated for mega-infrastructure, including government regulation, government coordination, risk sharing, revenue distribution, relationship maintenance, and cultural development. This research contributes to (a) the state of the knowledge by gaining a holistic and comprehensive understanding of project governance in mega-infrastructure in China, and (b) the state of the practice by providing a tool for measuring project governance in mega-infrastructure.

Cooperation of Cross-border E-commerce: A reputation and trust perspective

ABSTRACT As a business mode, cross-border e-commerce responds to the trend of globalization. It is an effective means for numerous enterprises to open up new businesses, expand new markets, and overcome trade barriers. More and more enterprises are beginning to explore cross-border e-commerce. Notwithstanding, there is no theoretical guidance for the selection of cross-border e-commerce partners. This leads to the inefficiency of cross-border cooperation. How scientifically and rationally facilitate the inter-firm cooperation is a topic worthy intensive study. Drawing upon cognitive behavior theory, relational governance theory, and transactional cost theory, this paper examines the mechanism of corporate reputation of cross-border e-commerce on inter-firm cooperation under different levels of information sharing. Based on the analysis of the questionnaire data of cross-border e-commerce enterprises, it finds that the corporate reputation of cross-border e-commerce has a significant impact on inter-firm trust and both corporate reputation and inter-firm trust can promote inter-firm cooperation; inter-firm trust partially mediates the relationship between corporate reputation and inter-firm cooperation; with the increase of the levels of information sharing, the positive impact of inter-firm trust on inter-firm cooperation weakens. The conclusions provide theoretical basis for the selection of cross-border e-commerce partners.

Retrospective View and Thematic Analysis of Business-to-Business Relationships through Bibliometric Analysis

ABSTRACT Purpose In the current business context, deliberations concerning business-to-business relationships (business relationships) and their importance to business firms are increasing. The extensive research in this area over the past three decades had created a need to synthetize existing research. This paper explores the development of business relationships domain concerning (1) publication trend, (2) influential publications, (3) prolific contributors, (4) themes of research, and (5) future research directions. Methodology/Approach This study used the Web of Science core collection to identify influential articles, authors, journals, geographies, universities, and key research themes associated with business relationships. We developed a graphical analysis of the bibliographical material using VOSviewer. Network structures, including keywords co-occurrence and coauthorship analysis, further strengthened our understanding of this domain. Findings The findings showed a consistent increase in research on business relationships since its inception. The content analysis of the keywords revealed four dominant research themes: the role of information and technology in maintaining business relationships, value creation in business relationships, customer satisfaction and loyalty in business relationships, and inter-organizational trust and governance in business relationships. Research Implications This study provides a comprehensive view into research themes in business relationship area. The present study also helps researchers in identifying future directions of research in the business relationships area. Practical Implications The four key dominant themes identified in the study present key managerial insights. According to the research themes, business firms should embrace digital technological tools, collaborate with customers and other stakeholders, develop loyal customers, and implement relational governance mechanisms to develop long-term business relationships. Originality/Value/Contribution of the paper This study provides insight into the advancement of business relationships area by exploring the relevant body of knowledge, dominant research institutions, prominent topics, and future research possibilities. This includes articles published in top management journals from 1990–2020. This bibliometric study is a pioneering effort to map the domain of business-to-business relationships, wherein current insights and future research directions take center stage.

Evaluating the Role of Governance in the Management of <i>Prunus africana</i> (Hook.f.) Kalkman in the Adamawa Region of Cameroon

One of the problems at the root of the poor management of forest resources in Cameroon is the lack of good governance. This study aims to evaluate the governance put in place by the government of Cameroon to ensure better management of Prunus africana. It takes a critical look at the three pillars of forest governance in relation to the management of the resource, which are: policy, legal, institutional and regulatory frameworks (1); planning and decision-making process (2); and finally the implementation, enforcement and compliance of regulations (3). The assessment was conducted using the guide recommended by FAO-PROFOR. Individual and focus group interviews were conducted with stakeholders involved in the P. africana management process. The results in the form of assessment scores revealed poor governance in the management of the resource. This is due to non-compliance with Pillars 2 and 3 on the planning and decision-making process as well as the implementation and enforcement of regulations through weaknesses in the principles of transparency, accountability, the effectiveness of management measures and stakeholder participation. These are the points on which management strategies should be based for better management of P. africana in the production forests of the Adamawa region.

Bilateral, Collective, or Both? Formal Governance and Performance in Multisourcing

While multisourcing offers benefits such as access to best-of-breed resources and enhanced competition, it also presents clients with a new governance challenge, namely the need to ensure that vendors not only deliver their individual contributions but also collaborate to produce a coherent joint outcome. Clients can address this challenge by combining bilateral governance focused on each vendor’s individual performance with collective governance aimed at the vendors’ joint performance. However, it is unclear how the simultaneous application of bilateral and collective governance affects multisourcing performance. Indeed, the literature falls short in systematically differentiating these governance mechanisms and empirically examining their interplay. Drawing on existing work on multisourcing and on the outsourcing governance literature, we argue that bilateral and collective governance direct efforts toward different performance dimensions (individual vs. joint), invoke different metaphors (market vs. team), and promote conflicting norms (competitive vs. cooperative), which can result in trade-offs when bilateral and collective governance mechanisms are combined. Results from a survey of 189 multisourcing arrangements support our expectation that bilateral and collective governance promote different performance dimensions. Notably, one collective governance mechanism, conflict management procedures, contributes to both individual and joint performance. We find substitutional effects between bilateral and collective governance in relation to joint performance but not individual performance, indicating that the benefits of collective governance for joint performance are more easily compromised than the benefits of bilateral governance for individual performance. We also observe complementary effects within collective governance mechanisms. Our key contribution lies in theorizing and empirically examining the effects and interplay of bilateral and collective governance in multisourcing.

Governance Mechanism of Weighted Network Primitives for National Major Cluster Projects

In order to optimize the stakeholder relationships of national major cluster projects and to improve cluster project network management, this study uses complex network theory to construct an undirected weighted network for projects of the National Quality Engineering Award, retrieves weighted 3-node and 4-node subgraphs, analyses the composition and practical significance of the subgraphs, and makes suggestions for network governance of national major cluster projects. The results show that contractual governance occupies a more central position in the network governance of cluster project organizations and that relational governance remains an important tool for improving cluster project management performance. Nevertheless, relational governance cannot replace contractual governance as the central position in the public project governance framework. A combination of both strategies can be used in the corresponding practical situations.

A Scoping Review Examining Governance, Co-Creation, and Social and Ecological Justice in Living Labs Literature

Living Labs (LLs) are increasingly being used as an approach to address complex sustainability-related challenges. Inspired by existing knowledge and practice gaps, calls for further examination of governance and co-creation in relation to LLs work, and our experiences in the Lake Superior Living Labs Network, we conducted a scoping review of the recent (2015–2019) LLs literature. This review focused on peer-reviewed LLs literature aimed at addressing sustainability-related challenges and involving universities as key collaborators specifically. This scoping review addressed the research questions: how are LLs conceptualized, described, and applied? how are LLs governed? How is co-creation supported in LLs work? and, are social and/or environmental justice considered in LLs work? From the 729 citations gathered in the electronic database searches, 48 papers were identified as relevant through the screening and eligibility assessment. We found that this literature is growing rapidly, highly interdisciplinary, and predominantly taking place within European urban centres. We summarize the findings in relation to our research questions and outline implications for interrogating governance, unpacking co-creation, and working towards social and ecological justice in LLs research and practice. We conclude by outlining four key research directions to advance LLs work, including, (1) expanding research across a greater diversity of settings; (2) examining and analyzing governance and power dynamics; (3) exploring how learning evolves via co-creation; and (4) examining how universities are impeding and/or supporting advances in relation to governance, co-creation, and justice in LLs work.

Relational contracts and value chain governance: exporter approaches to overcoming transaction costs in Rwanda's coffee sector

Purpose In developing countries, local buyers often rely on relational contracting based on reciprocity and trust. This paper analyzes relational contracting and global value chain (GVC) governance by focusing on how domestic and foreign coffee exporters in Rwanda confront challenges.Design/methodology/approach Semi-structured interviews were conducted with 25 representatives of Rwandan private, Rwandan cooperative-owned and foreign exporters, and four coffee sector stakeholders.Findings Foreign firms export most Rwandan coffee, and local exporters express concerns about their ability to compete. Rwandan exporters face challenges accessing capital, competing with foreign firms and managing high transaction costs. They use relational contracts to reduce transaction costs, and they benefit from a monopsony zoning regulation that reduces competition. Foreign exporters face regulatory challenges: a government-set coffee price and the zoning regulation. They vertically integrate to reduce costs and lock in suppliers through prefinancing.Research limitations/implications Future research should analyze differences between local and foreign exporters in other contexts to advance understanding of the different challenges faced and contracting approaches used.Originality/value Few GVC governance studies address the role of relational contracts in contexts where enforcement is costly. Considering relational contracts within GVCs can improve value chain analysis, specifically in the developing countries where many GVCs start.

Opportunism, bounded rationality and governance choices in exploration alliances: the moderating role of boundary spanners' guanxi

PurposeBy distinguishing opportunism-based and bounded rationality-based transaction costs, the study examines how firms use equity/relational governance and boundary spanners' guanxi to govern their exploration alliances in a transaction cost economizing way.Design/methodology/approachThis study used a survey methodology for data collection, and the sample consists of 150 exploration alliances formed by large Taiwanese information and electronic firms.FindingsFindings of this study show that exploration alliances incur considerable transaction costs and require high-level equity control and relational governance. The positive exploration of alliance-equity ownership relationship will be weakened by boundary spanners' guanxi when guanxi serves to harmonize conflicts and mitigate opportunism-based transaction costs, thereby reducing the need for using costly equity ownership to govern exploration alliances. In contrast, the positive exploration alliance-relational governance relationship will be amplified when guanxi becomes a source of legitimacy in the Chinese guanxi institution. This relation-augmenting effect will drive more relational governance because guanxi and relational governance together allow alliance managers to obtain sufficient legitimacy in the formation of a common dominant frame, thereby mitigating bounded rationality-based transaction costs.Originality/valueBy distinguishing various moderating effects of boundary spanners' guanxi and separating transaction costs into two forms, this study contributes to the existing literature as well as advances our understanding of alliance governance decisions in the Chinese business environment.

Boundary spanner closeness to partner firm as relational governance in turbulent versus stable environments

PurposeThis study aims to explore the overall relationship between a boundary spanner and a partner firm, i.e. boundary spanner closeness to partner firm. Drawing on consumer-service provider relationship literature and the tripartite model of affect-behavior-cognition, the authors identify three key dimensions of such closeness, namely, boundary spanners’ relational ties, customer-specific capabilities and accommodative behaviors, and examine their effects on exchange outcomes in turbulent versus stable environments.Design/methodology/approachThe paper examines the effects of three dimensions of boundary spanner closeness on various exchange outcomes (i.e. retailers’ cooperation, satisfaction and willingness for investment) using two industries as exemplars, characterized by distinct levels of environmental turbulence – the retailing networks of a major cell phone company and a petroleum company in China.FindingsThe results indicate that the three dimensions individually and jointly affect exchange outcomes and the interplay of customer-specific capabilities and relational ties affect exchange outcomes differently across industry turbulence.Originality/valueThe existing literature lacks a comprehensive understanding of the function of boundary spanners, which serve as a key relational interorganizational governance component. By identifying three key dimensions of boundary spanner closeness and examining their effectiveness in promoting exchange outcomes, this study advances the understanding of the role of boundary spanners in interorganizational governance.

The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence

Information technology outsourcing (ITO) relationships today are facing increasingly turbulent environments. This research examines ITO performance by focusing on client firms’ perceived legitimacy of vendors, termed “vendor legitimacy,” consisting of pragmatic, cognitive, and moral dimensions. Based on our surveys with executives and managers at 200 ITO client firms, the study’s findings present the imperative to actively manage vendor legitimacy for achieving and sustaining ITO performance. Specifically, at the strategic level, clients’ perception of vendors as mutually aligned, long-term-oriented, tightly integrated partners is critical. At the operational level, clients should collaborate with vendors to design and establish interorganizational routines that undergird vendor legitimacy. At the managerial level, clients’ relational governance plays a pivotal role in attaining procedural justice, ethical standards, and fairness in the interorganizational collaboration. In sum, our study suggests that creating a dedicated corporate function or unit for continually overseeing and assessing a portfolio of vendors and swiftly identifying and responding to potential issues and crises related to vendor legitimacy would be a worthwhile investment.

Pre-contractual relational governance for public–private partnerships: how can ex-ante relational governance help formal contracting in smart city outsourcing projects?

In the literature on relational governance, it is often assumed that relational governance emerges primarily after formal contracting and acts as a functional supplement to a formal contract. In this article, we show that especially facing deep uncertainties, relational governance can emerge before the start of formal partnerships, in the form of trust-building, exchanging resources, and fostering flexibility. Based on a case study of a smart city outsourcing project, this article introduces a forward-extended framework of relational governance that captures the pre-contractual dimensions of relationship cultivation and their role in facilitating formal contracting. The study finds that pre-contractual relational governance facilitates formal contracting by reducing substantive, evaluative, technological, and procedural uncertainties in the project and helps the partners to design an elaborative contract, undergo an easy negotiation, adopt short-term contracts, and use simple monitoring and evaluation methods. The article thus argues that only understanding post-contractual relational governance is insufficient for exploring the relation between formal contracting and relational governance; facing deep uncertainties, it is necessary to understand how public and private parties develop their pre-contractual relationship and reduce the uncertainties before a formal contract can be signed. Points for practitioners Practitioners should realize that there is much room for relational governance in the pre-contractual phase of PPP projects when the projects are rife with various uncertainties. Public and private parties can take measures to build trust, foster flexibility, and create interdependence before a formal contract is signed. These ex-ante relational governance measures can facilitate formal contracting by reducing the various uncertainties, making a formal contract designable, making negotiation smooth and easy, and reducing the need for contract supervision.

Selected Aspects of Corporate Social Responsibility in the Industry Related to the Production and Supply of Energy

The development of the economy is related not only to its benefits, but also its negative aspects. One of the negative impacts is the impact on the environment and society. Many types of industry and, in a narrower sense, of enterprises, adversely affect their surroundings. It is one of the many factors that has contributed to the growing popularity of the concept of corporate social responsibility (CSR). It is important to balance business and industry with the environment and community impacts. This study presents selected aspects of corporate social responsibility, such as society, the environment, and corporate governance in relation to the industry responsible for energy production and distribution. This group includes the energy sector (mining oil, gas, consumer fuels, and energy equipment and services), the materials sector (metallurgy and mining), as well as distribution (gas, electricity supply, independent energy producers, and renewable energy). The aim of the article was to present the level of implementation of the concept of corporate social responsibility in enterprises responsible for the production and supply of energy. The article uses the analysis of the literature and the statistical analysis showing the level of use of the described concept in the analysed entities. It was based on an analysis of 1904 companies from 41 countries around the world. The article presents the level of implementation of the concept of corporate social responsibility in selected sectors, divided into three areas: social, environmental, and corporate governance. In each of them, the analysis was performed with regard to the selected, most important factors. In addition, an analysis of the described industry, in relation to the others, is presented, which shows the level of use of individual CSR aspects. Thus, it shows which criteria are followed by enterprises in their activities and indicates the real areas of CSR impact on companies.

Supply Chain Governance Mechanisms, Green Supply Chain Management, and Organizational Performance

While firms understand that implementing green supply chain management (GSCM) is important, they seem uncertain about how to manage their green initiatives by looking beyond their own facilities. Building a green supply chain requires the participation of all partner firms across the supply chain. However, partner firms are different in size, situation, capabilities, and even industries. Thus, encouraging them to participate in green initiatives is difficult. Many small and medium enterprises (SMEs) hesitate to comply with green initiatives as they require a substantial amount of investment. This study empirically examines the causal relationship between the partnership governance mechanism and the success of GSCM. Based on transaction-cost economics theory (i.e., opportunism) and relational perspectives (i.e., trust) as the theoretical background, this study found that governance mechanisms between suppliers and manufacturers are positively related to GSCM performance. It showed that formal governance is important in the process-management side, while relational governance is critical for sharing knowledge in GSCM. The implications of the study results provide strategic insights on how the choice of governance mechanism affects GSCM performance and thus a firm’s competitiveness.