Nadine M. Carter, MBA, BSN, RN, CDMS, CCM, has acquired cumulative health care experience in the areas of case management, utilization management, transitional management, nursing leadership, and personnel performance. Nadine has 30 years of case management experience. Nadine's passion is evident in her work with the Case Management Societ of America (CMSA), where she has served as president and board member to CMSA NJ, various national committees, and currently serves on the CMSA Board in Georgia and is the Secretary of the CMSA and a member of the Editorial Review Board for the Professional Case Management Journal. Marianne DiMola has more than 25 years of experience in health care human resources management and career development. Her experience includes branch directorships with two of the country's leading home health care organizations, Bayada Nurses and Nursefinders. She is a founding member of CMSA's TriChapter New York Conferences and served as the Executive Director of the New York City Chapter of CMSA for 20 years. Ms. DiMola is active with CMSA on national committees. Ms. DiMola is currently President and founder of Global Care Management, specialist in care management staffing and consulting. In addition, Marianne is one of the founders of Pathway Medical Staffing, a nationally recognized leader providing case management recruitment and retention advisory services, HEDIS staffing, and project management. Address correspondence to Nadine M. Carter, MBA, BSN, RN, CDMS, CCM, 3345 Hunting Creek Pass, Douglasville, GA 30135 ([email protected]; [email protected]) Disclaimer: The information contained in this department is for educational purposes only. It is not legal advice, which can only be given by an attorney admitted to practice in the jurisdiction/state(s) in which you practice. Do you have a question or issue you would like to be addressed here? Questions are always welcome. We encourage ALL readers to submit questions and/or manuscripts, as well as topics you would like to see addressed in this department. Questions and other inquiries are accepted by email at: [email protected]. If you have an idea you would like to discuss, send your contact information by email and you will be contacted via your preferred method. The authors report no conflicts of interest.