Quality Of Service In Internet Research Articles

Improved cloud radio access network based fair network model in internet pricing

In this study, the pricing scheme that will be formed is a model from the previous research model involving model of cloud-radio access network (C-RAN) and fair network management models. This model combines the benefits of internet service provider (ISP) and service quality (QoS) obtained by internet users, one of which is fair network factors. The model used is a nonlinear equation and is solved by the LINGO 13.0 program to get the optimal solution. The results show that the pricing scheme with regard to service quality generates maximum revenue for ISPs. Based on the improved C-RAN model that are classified into 2 cases, the optimal results in the improved model, the optimal value is found in the pricing scheme in case 1 of by conducting numerical computation using hotspot traffic from local server.

A SERVQUAL ASSESSMENT OF INTERNET SERVICE QUALITY IN BHUTAN

Internet and telecommunication is nowadays one of the core necessities and is in fact required in every aspect of our daily lives. Bhutan introduced the internet and television in 1999. Internet and telecommunication has taken its roots in Bhutan and in every nook and cranny of the country. Given its importance, it is important to time to time assess its quality in the country for learning and development purposes. The study is based on quantitative analysis, using the SERVQUAL instrument. The data was collected through randomly distributed questionnaires through convenience sampling method via google form survey. Sample size of 384 was determined using an online survey monkey tool. The data for this study was analyzed using excel through paired two sample t-test to compare means and to see the significant difference between expectation and perception of the services of each dimension item of all the five dimensions at hypothesized mean difference of zero, alpha value of 0.05. The average gap score is at -0.6 which means that the expectations have not been met and quality of internet service is unsatisfactory. Interesting to note that TANGIBILITY, EMPATHY and RELIABILITY aspects require immediate attention. Generally, the difference between the two means is statistically significant, and therefore there is a statistical significant difference between perceived and expected internet service quality. The study therefore, recommends the (internet service providers) ISPs to consider improvements and rethinking developments on the dimensions discussed in the paper.

P088 Impact of COVID-19 and cocooning on employment of people with cystic fibrosis

Objectives: The aim of this study is to examine cocooning rates of persons with cystic fibrosis (PWCF) during the COVID-19 pandemic working from home and employer attitudes. Methods: A cross-sectional survey jointly developed by University College Dublin and Cystic Fibrosis Ireland (CFI) research teams was made available to complete using SmartSurvey UK. The survey was advertised widely by CFI via social media (Twitter, Instagram, Facebook), the CFI website and through CFI PWCF WhatsApp groups. Results: Approximately half (50.8%) of PWCF cocooned. Most participants spent their day while cocooning performing exercises, doing household chores, and watching TV. Most of the participants ordered groceries/medications online, whereas smaller numbers had them delivered by family or friends. Amongst the participants who worked (46.2%), 87.2% (n = 48) worked from home during the pandemic. More PWCF aged <35 years (9.6%) worked onsite as compared those 35 years or over (1.9%). 95% employers were sympathetic for the participants who cocooned while working from home. However, approximately one-third of the employers were considered unsympathetic to PWCF who were not working due to cocooning. Employers were equally sympathetic to females and males and to younger and older PWCF. Majority of participants had access to excellent quality of internet service during pandemic, but this differed by urban/rural divide. Conclusion: Some PWCF faced challenges in relation to work while cocooning due to the pandemic risk. While Ireland provided pandemic unemployment payment assistance to those who lost jobs, this did not fully compensate most people. The urban/rural difference noted reflects national broadband rollout delays. Delivery of essentials at home and working from home can be effective ways to mitigate risks and therefore more provisions should be made in this regard for PWCF.

CONCEPTUAL FRAMEWORK FOR EFFICIENT 802.11 A/B/G/N WIRELESS NETWORKS INFRASTRUCTURE TO IMPROVE CAMPUS INTERNET CONNECTIVITY

Provision of internet service on university campuses has become essential and critical drivers to the progress and success of contemporary universities. Despite this intriguing technological advancement, universities are finding it challenging to provide the required quality of internet services to meet the high expectation of users on campus. Proper infrastructure, inadequate bandwidth, and effectiveness of internet service delivery achieve an optimal balance between available internet resources and the demands placed on internet resources. This paper set out to find out the state of internet infrastructures in the selected universities in Sunyani metropolis in Ghana. This paper conducted three significant investigations. A survey on user perception was conducted to ascertain the quality of user experience. A physical examination was also conducted. A wireless network analytical tool was deployed to examine the quality of 802.11 a/b/g/n wireless signal on the campuses of the selected university campuses. The results of the three investigations revealed a poor wireless network at the university campuses. The paper proposed a conceptual framework to improve the network infrastructure on university campuses.&#x0D; Motivation/Background: This study was motivated by the number of studies in literature concerning the access, usage, and quality of internet service in Africa. The study was designed to examine the quality internet service and the quality of experience (QoE) of internet user in three universities in the Sunyani metropolis in relation to access, availability and quality of internet.&#x0D; Method: An in SSIDer wireless signal analytics tool was used to examine the quality of signal strength on the selected University campuses. The tool has the ability to measure certain essential indicators used to determine the quality of signal strength, bandwidth, frequency and can report whether the signal is secure or insecure. The test was carried at several locations on the campuses at different times. The result of the test and simulation by the in SSIDer tool, the signal strength at the campuses indicated a weaker signal in all three campuses.&#x0D; Results: The results obtained from the test conducted at the three University campuses revealed that the wireless signals propagated at the university campuses were very poor.&#x0D; Conclusions: A conceptual framework has been designed to help reduce the signal attenuations significantly.

A Lightweight Location-Aware Fog Framework (LAFF) for QoS in Internet of Things Paradigm

Realization of Internet of Things (IoT) has revolutionized the scope of connectivity and reachability ubiquitously. Under the umbrella of IoT, every object which is smart enough to communicate with other object leads to the enormous data generation of varying sizes and nature. Cloud computing (CC) employs centralized data centres for the provisioning of remote services and resources. However, for the reason of being far away from client devices, CC has their own limitations especially for time and resource critical applications. The remote and centralized characteristics of CC often result in creating bottle necks, being latent, and hence deteriorate the quality of service (QoS) in the provisioning of services. Here, the concept of fog computing (FC) emerges that tends to leverage CC and end devices for data congestion and processing locally in a distributed and decentralized way. However, addressing latency and bottleneck issues for time critical applications are still challenging. In this work, a lightweight framework is proposed which employs the concept of fog head node that keeps track of other fog nodes in terms of user registrations and location awareness. The proposed lightweight location-aware fog framework (LAFF) persistently satisfies QoS by providing an accurate location-aware algorithm. A comparative analysis is also presented to analyse network usage, service time, latency, and RAM and CPU utilization. The comparison results depicts that the LAFF reduces latency, network use, and service time by 11.01%, 7.51%, and 14.8%, respectively, in contrast to the state-of-the-art frameworks. Moreover, considering RAM and CPU utilization, the proposed framework supersedes IFAM and TPFC targeting IoT applications. The RAM consumption and CPU utilization are reduced by 8.41% and 16.23% as compared with IFAM and TPFC, respectively, making the framework lightweight. Hence, the proposed LAFF improves QoS while accessing remote computational servers for the outsourced applications in fog computing.

Does data protection legislation increase the quality of internet services?

Digital firms attract consumers and collect their data by offering service enhancements and data security. These require separate types of investment. In light of the GDPR, data collection now requires explicit consumer consent, i.e. opt-in. This changes the consumer default option and the data provision decision when consumers are loss averse. We examine the consequences for investment. We set out the conditions under which opt-in increases both types of investment and when security comes at the expense of service quality. We further find that most consumer types gain, even when service quality falls.

Studies on Data Quality Evaluation Index System for Internet Plus Government Services in Big Data Era

This paper studies and analyzes the related theories of data quality and data quality of Internet plus Government Services in big data era, summarizes and references the data quality evaluation indexes at home and abroad, puts forward the primary and secondary indexes suitable for evaluating the data quality of Internet plus Government Service in big data era in China, and constructs a scientific, systematic, developmental and operable data quality evaluation index system. The index system determines, according to the characteristics of big data, 5 primary data quality evaluation indexes (inherent quality of data, quality of data expression, situation quality related to the system, utility quality of data, and user experience quality of data) and 10 secondary data quality evaluation indexes. The construction of the system provides an effective data quality evaluation tool for government departments. Through data quality evaluation, relevant data quality problems can be found, analyzed and improved, which is conducive to improving the level of data quality.

ВЫБОР ПРОГРАММНОГО ОБЕСПЕЧЕНИЯ ДЛЯ ПРАКТИКУМА ПО СОСТАВЛЕНИЮ АЛГОРИТМОВ

Студенты-медики должны понимать концепцию алгоритмов. Нам необходимо программное обеспечение для визуального представления медицинских алгоритмов диагностики и лечения. Мы используем упрощенную версию старого стандарта ISO 5807: 1985. По заданным требованиям мы выбрали программу «yEd Graph Editor», по таким причинам: простота в освоении и использовании, есть все блоки диаграмм, можно сохранять и экспортировать результаты, распространяется как freeware. Мы применяли это программное обеспечение два прошлых учебных года, и можем рекомендовать использовать его, когда время для практических занятий ограничено.

The Relative Equality Theory and the Influence of the Unfairness Policy on the Country Finances and the Economics’ Welfare

The article is promoting a new formula for the general economics based on the fairness which is relative, namely the relative equality method which appropriates for assessment and treatment the unfair economic policies. Accordingly, here is the explanation of the method of the relative equality and the proofs that the fairness of the economic policies is a compulsion since the more the fairness of the economic policies, the more the health of the Country financially and the Economics’ Welfare, contrary, the greater the unfairness, the greater the chances of the crisis of the country. For instance, the unfairness on the context of the relative equality in the tax policy may result in a loss of the Country's income from taxes of more than 50%. And, the unfair spectrum policy may cause a potential declining on the Country revenue, the Gross Domestic Product, and the quality of internet services over 60%. As well as, the unfair labour policy will lead to a potential unemployment rate of more than 4%; even there is a balance in the labour demand and supply. Keywords: fairness, relative, relative equality index, economic policy, finance healthy; Economics’ Welfare DOI: 10.7176/RJFA/11-10-11 Publication date: May 31 st 2020

The Relative Equality Theory and the Influence of the Unfairness Policy on the Country Finances and the Economics’ Welfare

The article is promoting a new formula for the general economics based on the fairness which is relative, namely the relative equality method which appropriates for assessment and treatment the unfair economic policies. Accordingly, here is the explanation of the method of the relative equality and the proofs that the fairness of the economic policies is a compulsion since the more the fairness of the economic policies, the more the health of the Country financially and the Economics’ Welfare, contrary, the greater the unfairness, the greater the chances of the crisis of the country. For instance, the unfairness on the context of the relative equality in the tax policy may result in a loss of the Country's income from taxes of more than 50%. And, the unfair spectrum policy may cause a potential declining on the Country revenue, the Gross Domestic Product, and the quality of internet services over 60%. As well as, the unfair labor policy will lead to a potential unemployment rate of more than 4%, even there is a balance in the labor demand and supply Keywords: fairness; relative; relative equality index; economic policy; finance healthy; Economics’ Welfare. DOI: 10.7176/RJFA/11-10-16 Publication date: May 31 st 2020

Influence of Lecturers Perception of Internet Service Quality in Nigeria Higher Education

Influence of Lecturers Perception of Internet Service Quality in Nigeria Higher Education

Calidad del servicio de internet y satisfacción del cliente

The main objective was to identify the variation of the average of customer satisfaction in proportion to the average of Internet service quality. The population consisted of 13 corporate portfolio customers of Internet service provider América Móvil Perú S. A. C. Likewise, the variables used were quality of Internet service and customer satisfaction. The non-experimental correlational design was used for this purpose in the form of surveys, which provided results regarding the variation between the variables. The research obtained a result of 0.77, which indicates that there is a positive proportional variation between both variables. Furthermore, there is a high level of correlation and, when performing the analysis, the bilateral significance level was 0.000, less than 0.05. It is concluded that the average of Internet service quality varies in proportion to the average of customer satisfaction.

Educational and digital tools as factors of service quality increase in Thailand 4.0 era (the case of Suvarnabhumi Airport, Bangkok)

Currently, Thailand implemented the project Thailand 4.0 essentially highlighted on better performance on human resource as well as an information technology management. However, service quality is the key to create the business differentiation as well as to elevate a superior level of market competitiveness. The aviation industry is one of the most intense competitive industry, therefore, passengers’ satisfaction on airport service quality and its’ efficient facility management is the most important factor that can create business differentiation and influenced a sustainable industry accordingly. This paper seeks to investigate the (1) factors that affect service quality and (2) passengers’ satisfaction of Suvarnabhumi airport in Thailand 4.0 era. Where the concept of Importance-Performance Analysis (IPA) has been implemented in this research, the results show that passenger’s expectation on service quality was higher than the services that passengers received in many areas. However, from 150 questionnaires that have been released, the research results indicated that most of the respondents placed the highest satisfaction on the quality of internet and wireless connectivity service as the top priority at Suvarnabhumi Airport, whereas the lowest satisfaction is placed on the service quality of an immigration process where the effectiveness of human resources management is the key element affecting the service quality. Moreover, there is a recommendation on the self-check-in-counter and the processing of this service that needs to be modernized and promote passengers to use this technology widely. Hence, to enhance the airport service quality toward Thailand 4.0, the technology should be taken into account at every level to increase passengers’ satisfaction throughout the passenger’s arrival, departure and transit process accordingly.

A three-tier redundant architecture for safe and reliable cloud-based CNC over public internet networks

Abstract Cloud-based CNC (C-CNC) is an emerging concept within Industry 4.0 where computer numerical control (CNC) functionalities are moved to the cloud and provided to manufacturing machines as a service. Among many benefits, C-CNC allows manufacturing machines to leverage advanced control algorithms running on cloud computers to boost their performance at low cost, without need for major hardware upgrades. However, a fundamental challenge of C-CNC is how to guarantee safety and reliability of machine control given variable Internet quality of service (e.g. delays), especially on public Internet networks. We propose a three-tier redundant architecture to address this challenge. We then prototype tier one of the architecture on a 3D printer successfully controlled via C-CNC over public Internet connections, and discuss follow-on research opportunities.

Analysis of Internet Service Quality Using Internet Control Message Protocol

Quality measurement needs to be done to determine the level of quality possessed by the system. Quality of Service is a measurement method issued by the European Telecommunications Standard Institute (ETSI). All activities at AMIK DCC utilize internet facilities, such as teaching and learning activities, administrative activities, student unit activities, and libraries. Because to support all these activities need a good and reliable of network. Some students complained about the lack of satisfaction of the internet network on campus. this research will analyze the Quality of Service internet network both wired or wireless in AMIK DCC Building by using Internet Control Message Protocol (ICMP). The data obtained will then be processed for analyzed throughput, packet loss, delay, and jitter to know how the quality of internet services. Based on the measurement, the results obtained that the throughputis 79%, the packet loss under 5%, the delay is below 175 ms and the jitter at 1%. From the results of research, it can be concluded that the Quality Of Service internet network in AMIK DCC included in the category satisfactory by TIPHON standards, but need to add repeaters to defeat the Internet network coverage for every floor and room.

ANALISIS KUALITAS PELAYANAN INTERNET INDIHOME PADA PT. X DENGAN PENDEKATAN PART LEAST SQUARE

PT. X Provides paid internet services known as Indihome. The problem that occurs in Indihome Internet service is that there are 42.36% complaints from consumers to the service process provided by PT. X and there is a 7.46% complaint about the amount of the bill. The purpose of this study is to model and know what variables affect the quality of the Indihome Internet service. The method used is Partial Least Square (PLS). Partial Least Square (PLS) is one of the multivariate statistical analysis techniques that can handle multiple response variables and an explanatory variable. The variables used are tangible, empathy, assurance, reliability and responsiveness. The results of the research are the increase of R square value after the implementation of the A5 indicator that does not meet the model PLS. All five variables affect the quality of indihome Internet service is 76,1%. Based on the hypothesis test results on the outer model It is said that the variable indicator is valid with p-value = 0 &lt; 0,05. In testing the inner model obtained that the variable tangible and responsiveness has no significant effect on the quality of Internet service Indihome, while the variable empathy, assurance, reliability significantly affect the quality of service Indihome Internet.

Can competition-enhancing regulation bridge the quality divide in Internet provision?

About 3.5 billion individuals, half of the world's population, were estimated to be using the Internet in 2017. However, their ability to use services such as cloud computing, VoIP, media streaming, high-frequency trading, network gaming, video conferencing and telemedicine, are sensitive to the network quality of service (QoS). We examine the effects of pro-competition regulation on Internet QoS - a measure of digital divide - using 23 indicators of competition from a panel of 160 countries covering 2008–2016. We find that pro-competition regulations had a stronger positive effect on QoS in developed countries compared to developing ones. A one-point increase in the pro-competition score increases QoS, measured as average connection speed, by at least 200 kbps in developed countries. Our results control for supply and demand factors, as well as country-fixed effects. The results are also robust to different measures of average connection speed. We attribute this variation to difficulties in the contracting environment in developed and developing countries, consistent with Levy and Spiller (1996). Countries with better institutional endowments – associated with developed economies - are better able to design and enforce complex regulatory contracts compared to developing countries. Ironically, this means that more pro-competition rules on paper will not necessarily narrow the digital divide between developed and developing countries and that there is a need to consider minimum quality standards as a means to effect improved Internet QoS.

Online Retailing in South Africa: An Overview

Online platforms and e-commerce have revolutionized retail, expanding the opportunities for companies and businesses to reach a wider range of customers, personalize preferences, lower prices and enhance consumer experiences. Online stores provide routes to market for smaller businesses and could potentially result in lower transaction costs. In South Africa, e-commerce has grown rapidly but at 1-2%, accounts for a small proportion of total retail spend, and lags behind other developed markets. The growth of e-commerce in South Africa is reported to have been hindered historically by the high prices and poor quality of internet services, and the reliability and cost of delivery mechanisms. However, e-commerce is growing rapidly from a small base and, as data costs come down, logistics improve and trial increases it can be expected to grow even faster. It is therefore important that South Africa considers the implications of e-commerce for its own industrial strategy and growth plans. This paper aims to provide an overview of online retailing South Africa. It outlines the patterns and trends in online retailing in South Africa as well as segments in the value chain including payments and logistics systems. It also identifies some of the opportunities and challenges in the sector and provides policy recommendations for future industrial policy.

Evaluasi Kualitas Layanan Jaringan Komputer pada Jaringan Komputer STIKOM Dinamika Bangsa Jambi

STIKOM Dinamika Bangsa Jambi is an institution engaged in education. It's utilize computer networks to carry out institutional and other data management activities. Network service quality / Quality of Service (QOS) is used to measure the level of performance of internet network connections which aims to improve the quality of internet services for institutions. The method used is the action reseach where in this method before evaluating the quality of the existing network, first step in the diagnosis, planning and retrieving the output of the Axence NetTools5 application. The Quality of Service (QOS) parameters that will be seen through this application include delay, packet loss, bandwidth (throughput). Evaluation is done by comparing the catch with Tiphon's standard where for the delay output obtained between 0-1 ms so that based on the tiphon standard includes a very good category. For packet loss the output obtained is 0% and includes a very good category. As for throughput, the output obtained is at least 75.5287%, so it can be concluded that the quality of output on the network is good.

Analisis QoS (Quality of Service) Pada Jaringan Internet (Studi Kasus: Universitas Advent Indonesia)

Konektivitas jaringan internet merupakan hal yang tidak bisa dipisahkan dari kegiatan sehari-hari saat sekarang ini. Kecepatan transfer data yang mumpuni serta kualitas layanan pun menjadi tolak ukur penilaiannya. Universitas Advent Indonesia merupakan salah satu institusi pendidikan yang menyediakan akses internet kepada seluruh penghuni kampus sebagai sarana bagi mahasiswa untuk mencari data dan informasi. Besaran bandwidth yang dialokasikan untuk mahasiswa sebesar 60 Mbps, sedangkan 40 Mbps dialokasikan untuk perkantoran dan perumahan dosen yang juga berada di dalam area kampus. Penelitian ini menggunakan parameter bandwidth, throughput, delay, jitter, dan packet loss menggunakan software Iperf, Ping, dan Command Prompt untuk mengetahui Quality of Service dari koneksi internet di kampus. Adapun penelitian ini bertujuan untuk 1) mengetahui kinerja layanan jaringan internet dan 2) memberikan hasil pengukuran analisis Quality of Service pada Universitas Advent Indonesia. Metodologi penelitian yang digunakan untuk penelitian ini yaitu dengan menggunakan studi literatur dan penelitian langsung di beberapa lokasi strategis. Kesimpulan dari penelitian ini adalah: 1) kinerja jaringan internet pada area NACB, asrama putra dan asrama putri sangat bagus dengan nilai indeks 4 yang didasarkan pada perhitungan parameter QoS yaitu bandwidth, delay, jitter, throughput dan packet loss. 2) kualitas layanan jaringan internet client sudah memenuhi nilai standarisasi sesuai dengan versi TIPHON. Nilai rata-rata kapasitas bandwidth client yang diperoleh dari NACB yaitu kecepatan transfer data sebesar 6,48 Mbps. Nilai rata-rata kapasitas bandwidth client dari asrama putra yaitu 13,2 Mbps. Sedangkan nilai rata-rata kapasitas bandwidth client di asrama putri yaitu 10,1 Mbps.&#x0D; Kata kunci: quality of service, internet, bandwidth, throughput, delay, jitter, packet loss