Quality Management In Higher Education Research Articles

High quality management of higher education based on data mining

High quality management of higher education based on data mining

Retraction: Evidence on the development of education in ex‐Soviet states special issue retraction statement

The journal's Lead Editors, the British Educational Research Association and John Wiley and Sons Ltd have retracted the articles below.Following publication, concerns were raised by a third party. Further investigation by the publisher revealed concerns about guest editorship, authorship and peer review. The retractions have been agreed due to evidence indicating that the peer review of these articles was compromised. The authors have been informed of this decision. The authors of https://doi.org/10.1002/rev3.3320 disagree with the retraction of this paper. Mashtaler, L., & Gorard, S. (2022). Special Issue: The development of education research in ex‐Soviet states. Review of Education, 10, e3329. https://doi.org/10.1002/rev3.3329 Zavaruieva, I., Bondarenko, L., & Fedko, O. (2022). The role of colour coding of educational materials when studying grammatical categories of the Ukrainian language by foreign students. Review of Education, 10, e3312. https://doi.org/10.1002/rev3.3312 Bulakh, V. P., & Shandruk, S. I. (2022). The future of Ukrainian EFL professional education: Certificates of excellence or certificates of attendance. Review of Education, 10, e3315. https://doi.org/10.1002/rev3.3315 Demchenko, I. V., & Demchenko, O. N. (2022). Dynamics of professional motivation of technical university students. Review of Education, 10, e3316. https://doi.org/10.1002/rev3.3316 Osodlo, V., Rakhmanov, V., Krykun, V., Tarasenko, N., & Aristarkhova, M. (2022). Officers' foreign language training in educational and information environment of the Higher Military Educational Institution. Review of Education, 10, e3317. https://doi.org/10.1002/rev3.3317 Grytsenko, I., Borysenko, N., Sydorenko, N., Vashchuk, V., & Valuieva, I. (2022). Higher education institution: Distance learning and modern communicative opportunities. Review of Education, 10, e3318. https://doi.org/10.1002/rev3.3318 Goncharova, O., Maslova, A., Kirsanova, S., Rutkovska, A., & Yehorova, Y. (2022). Virtual learning anxiety: A case study of Pedagogical University (Ukraine). Review of Education, 10, e3320. https://doi.org/10.1002/rev3.3320 Krymets, L. V., Saienko, O. H., Bilyakovska, O. O., Zakharov, O. Y., & Ivanova, D. H. (2022). Quality management in higher education: Developing the methodology on the basis of total quality management. Review of Education, 10, e3322. https://doi.org/10.1002/rev3.3322 Kuleshova, V., Aksakova, N., Malazoniia, S., & Kovalenko, S. (2022). Professional training of future engineers‐teachers: The societal needs of modern educational technologies introduction. Review of Education, 10, e3323. https://doi.org/10.1002/rev3.3323 Kalinina, T. S., Karnaukhova, A. V., Mashovets, M. A., Shvaliuk, T. M., & Telna, O. A. (2022). Practical implementation of inclusive preschool education in Ukraine. Review of Education, 10, e3311. https://doi.org/10.1002/rev3.3311

The Impact of Muhammadiyah’ Leadership Style and Total Quality Management on Competitive Advantage in Universities – Case on Universities in Yogyakarta, Indonesia

The distinctiveness of the Muhammadiyah Leadership Style (MLS) and the implementation of total quality management (TQM) in realizing the competitive advantage of higher education, especially at Muhammadiyah-'Aisyiyah (PTMA) universities, is an interesting situation to be revealed. This article explores the Muhammadiyah Leadership Style's distinctiveness with Total Quality Management's role in increasing competitive advantage. This research uses a positivistic paradigm with an explanatory research type, data collection through questionnaires on 115 study programs at Ahmad Dahlan University, Muhammadiyah Yogyakarta University, and 'Aisyiyah Yogyakarta University using saturation samples and smartPLS as a testing tool. The results showed that the Muhammadiyah Leadership Style, directly or indirectly through Total quality management, positively increased competitive advantage. The treatment of Total Quality Management in higher education proved to bring Muhammadiyah-'Aisyiyah universities to achieve a competitive advantage. The research subjects were taken at the study program of the Muhammadiyah-'Aisyiyah College (PTMA) in the Special Region of Yogyakarta (DIY) among the many study programs in the PTMA environment located in various regions of Indonesia and abroad, which is a limitation of this study. For universities, the importance of leadership styles is carried out by the unique considerations of each university to realize the organization's competitive advantage and provide insight into the development of leadership styles under the Muhammadiyah Association.

QUALITY OF EDUCATION MANAGEMENT IN THE DEVELOPMENT OF HIGHER EDUCATION

In this article, the role of the quality of education in our country in the economy of the country, the prospects for the application of Quality Management in education, the views of foreign scientists in this regard, scientific and theoretical conclusions, opinions were analyzed. Positive aspects of the use of Quality Management in higher education have been cited. Problems in the application of quality management were studied and scientifically based conclusions and suggestions were made.

AHP와 랜덤 포레스트를 활용한 고등교육 질 관리 예측요인 탐색

The purpose of this study is to explore predictive factors that affect quality control in higher education using random forest and AHP based on Higher Education Information Disclosure discosure data. Three research questions were investigated: 1) What is AHP model derived from the analysis of previous studies and literature review? 2) What is relative weight of each variable calculated through AHP? 3) What is a predictive model of quality management in Higher Education derived through random forest? To answer these questions, this study conducted literature review, AHP survey, and random forest analyses. The results of this study showed that the input AHP model constructed 5 factors, 31 indicators and the output AHP model constructed 2 factors, 11 indicators. Secondly, the AHP analysis indicated that the most important input variables were ‘educational restitution rate’, ‘cost of education per student’, and ‘retention rate of full-time faculty’. and the output variables with the highest global importance were ‘employment rate’ and ‘recruitment rate’. Finally, the results of random forest based on the AHP results showed that all target variables, excluding ‘employment rates’, were influenced by the ‘amount of governments financial program’, ‘educational restitution rate’, and ‘cost of education per student’. ‘Employment rate’ was related to ‘percentage of industry full-time faculty’, ‘filed training curriculum’, and ‘percentage of full-time faculty’.

DEVELOPMENT OF INTERNAL GOVERNANCE IN HIGHER EDUCATION: THE EVALUATION OF ADMINISTRATION AND ACADEMIC STAFF ATTITUDE

The purpose of the present study is to outline and justify the role of internal governance in higher education institutions to provide an eff ective quality management.The methodology: The study is carried out using the questionnaire designed solely to higher education sector based on key peculiarities and features of an academic fi eld.The originality of the paper is that it discusses the fi ndings of the research about the role of eff ective internal governance for the eff ective quality management in higher education. Secondly, the current study is the fi rst attempt to study the role of internal governance as one of the most important pillars of quality management in higher education at the regional level.The fi ndings of the study reveal that both administrative and academic staff of higher education institution (Kazakh national university) consider the importance of developing key procedures and processes in aligning to internal stakeholders’ needs. The obtained results demonstrate the feasibility of the proposed dimensions of internal governance and open new insights into the concept of quality management from the perspectives of an institution’s internal environment.

Juggling quality labels with centralised analytics: How the first Nordic triple-crowned business school does it

ABSTRACT Higher education (HE) is a challenging area for quality professionals because of its highly complex operational nature. While neither quality management (QM) in HE nor applications of analytics in QM is a new research discipline, few studies have examined the applications of analytics in the context of QM in HE. This study calls for more attention to bridge the gap between these two established research disciplines by conducting a systematic literature review and an in-depth single-case study. A systematic literature review illustrates the missing link of analytics in quality management in HE in the literature; however, in practice, highly ranked universities worldwide demonstrate various ways in which an HE institution can embed analytics and business intelligence into their QM practices. The first Nordic triple-crowned business school was selected as a single-case study to illustrate how analytics can be a powerful tool for QM in HE. This study found that analytics and business intelligence, enabled by a centralised information system, offer great tools for quality professionals at HE institutions to manage by fact and consequently allow them to make more fact-based, data-based operational, tactical, and strategic decisions. The centralised information system also alleviates the challenges associated with applying for multiple accreditations. As this is a highly contextual phenomenon, this study also calls for future research in other contexts, such as in other disciplines or in other regions where HE has significantly different operational characteristics.

РЕАЛІЗАЦІЯ МЕХАНІЗМІВ ДЕРЖАВНОГО УПРАВЛІННЯ ЯКІСТЮ ВИЩОЇ ОСВІТИ: ВИКЛИКИ ТА НАПРЯМИ ВДОСКОНАЛЕННЯ

Integration of higher education systems into the globalized world is a critically important process aimed at enhancing the quality and relevance of education at the international level. The study examines the mechanisms of state quality management in higher education with a focus on the Ukrainian educational landscape and its alignment with European standards. The study addresses a multifaceted concept of higher education quality, encompassing various dimensions such as the relevance of educational programs, competence of instructors, adequacy of infrastructure, and overall support for learners. Understanding these key components is fundamental for the development of effective mechanisms to ensure the quality of higher education. The study emphasizes the role of the regulatory framework in shaping educational standards. These standards, influenced by the best international practices, are crucial for ensuring consistency, transparency, and accountability in the higher education sector. A number of problems have been identified in the implementation of mechanisms for state quality management in higher education, including inadequate funding, gaps in legislation, and the ineffectiveness of evaluation systems. In response to these existing challenges, proactive directions for improving the situation are proposed. Strengthening the financial foundation of the education system is deemed critically important to provide adequate resources for higher education institutions. Essential steps include reforming the system of state governance and improving the legislative framework to meet evolving educational needs. Additionally, optimizing evaluation and accreditation processes emerges as a key strategy for continuous enhancement and support of education quality. The importance of ongoing development and enhancement of mechanisms for state management of higher education quality is underscored. The proposed improvement directions serve as a roadmap for policymakers, educational institutions, and stakeholders to elevate the quality of higher education. By adopting contemporary strategies, educational systems can ensure not only harmonization with global standards but also equip learners with the skills and knowledge necessary to succeed in an ever-changing world.

The influence of soft and hard quality management practices on quality improvement and performance in UAE higher education

The present research examines the debated relationship between quality management and innovation using a multidimensional quality management perspective. The quality performance that is supposed to result from the adoption of quality management is investigated further as a possible mediator between quality management and innovation in the higher education sector. The data needed to test the hypotheses was gathered by sending a survey via the internet to the faculty members at universities in the United Arab Emirates. Applying the approach of structural equation modelling with partial least squares, the hypothesised associations between 175 respondents are evaluated. According to the findings, implementing rigorous quality management has a direct as well as indirect impact on innovation performance via its impact on quality performance. The impacts of soft quality management on hard quality management have indirect consequences on innovation performance. The association between rigorous quality management and innovation performance is moderated in part by quality performance. This study provides one of the initial studies to apply the multidimensional method of quality management in higher education and has the potential to assist directors in better comprehending the interdependencies between soft and hard quality practices.

Quality management of higher education within the framework of the socio-investment model of economic growth: State audit and financial control

The article aims to study the contribution of quality management in higher education through state audit and financial control to the implementation of the socio-investment model of economic growth. The article is based on the scientific hypothesis that quality management in higher education should be based on university rankings. The article presents the authors’ view on the interpretation of recent results in the research field of quality management in higher education and reveals the strengths and weaknesses of the hypothesis. Systematization and critical analysis of the indicators of quality and effectiveness in higher education based on the leading university rankings for 2022—the Ministry of Education and Science of the Russian Federation—are performed. The case study method is used for the case analysis of the management of quality and effectiveness on the example of the leading Russian university, which has been the leader of these rankings for many years: Lomonosov Moscow State University (MSU). The scientific novelty and originality of the article are associated with a systematic view of the quality and effectiveness of higher education, which was first formed by the authors through a combination and grouping of indicators from the leading university rankings for 2022. The theoretical significance of the authors’ conclusions lies in the fact that the article clearly identifies a significant contribution of the quality control of education and the performance management of universities to the implementation of the socio-investment model of economic growth. The practical significance of the obtained results is that the scientific and methodological basis for monitoring and assessing quality and effectiveness in higher education based on the leading university ratings for 2022 makes it possible to improve the state audit and financial control of university activities in the implementation of the socio-investment model of economic growth.

Evaluating Exit Professional Competencies in Residency Programmes: Issues for Debate

Quality Management in Higher Education deploys a range of tools with which to check if standards are being met. The authors considered that the evaluation of tools used to assess Residents’ exit professional competencies might be of general interest to the College. They insisted that this review exercise must be data-driven. They were aware that the exercise would demand its pound of flesh: detailed examination of evidence.

QUALITY MANAGEMENT MECHANISMS IN GEORGIAN HIGHER EDUCATION INSTITUTIONS

The transition of the Georgian education system to European standards has put on the agenda the need to introduce new principles of quality management in education, modern concepts of quality management, which, in turn, requires systematic study of the issue and deepening of scientific research. The paper aims to analyze the quality management process in higher education institutions, identify the factors affecting quality assurance and develop recommendations for quality improvement. The object of research is the system of management, quality assurance, and control of the educational process in universities. The paper discusses the mechanisms for improving the quality management of higher education, the main challenges for the adaptation of universities in the European educational space, and the optimization of quality management. Suggestions and opinions for the development and further improvement of the quality management system of universities got presented.

The Role of Projects in the Strategy for Developing the Language Skills of Business Students

The implementation of a system of quality management in higher education is aimed at assuring a stimulating and interactive study
 environment meant to facilitate the students’ involvement in the process of their own formation. The projects devised by business students, individually, within a foreign language, practical courses enhance their social skills (civicmindedness, communication, empathy) emotional intelligence (self-efficacy, self-awareness, self-management, self-motivation) as well as their propensity for interaction and support. In addition to the students’ freedom of expression approach, transversal competencies are also utilized in this teaching strategy employed in foreign language courses with a view to developing language skills. Projects offer students autonomy and the opportunity to express themselves by speaking about topics that arouse their interest thus opening a path to address the chosen topics from an intercultural perspective and to explore them from trans-disciplinary and interdisciplinary angles.

How quality as transformation is manifested and enabled in a student vision of an ideal university: implications for quality management in higher education

The qualitative research study conducted in the Polish higher education context confirms that students’ vision of an ideal university strongly embraces the concept of quality as transformation. The enhancement and empowerment are manifested by multiple facets of transformation that the students look for at an ideal university, including intellectual, critical, personal, emotional and physical development. Quality culture and transformative pedagogies form important enablers for operationalising quality as transformation. In support of the transformative power of the ideal-type university, implications for quality management in higher education are proposed.

Integrating Analysis of Quality Management of Higher Education: Analytical Hierarchy Process and Multiple Linear Regression

The study focus on to determine factors of the quality management on the higher education and analysis the effect of important factors of quality management. Factors of quality management in this study which covering of human resources, facilities and infrastructure, leadership, and organization. Sample study using students from several private universities in Lampung Province. Analysis method using integrating analysis by Analytical Hirarchy Method (AHP) and Multiple Regression Linear (MLR). Correlation test using the product moment stated quality management of higher education have a strong relationship to human resources, has a moderate relationship with infrastructures, and a weak relationship to the leadership and organizing. The result by multiple regression linear method reveal that significant effect on human resources, facilities and infrastructure, leadership and organizational on Quality Management in higher education. While, AHP method suggestion the result that the most important in Quality Management of Higher Education is a human resources owned by a higher education. This evidence contribute to the decision makers in universities which is priority and have to improve the quality of higher education management

Retracted: Quality management in higher education: Developing the methodology on the basis of total quality management

AbstractUnderstanding the needs of end users (customers, stakeholders) and the simultaneous application of new methodologies for the implementation of strategic plans in order to meet the needs of external (employers) and internal consumers (students and teachers) are essential elements of quality management in higher education. This article aimed to investigate the general state of modern quality management in higher education. A survey of consumers of educational services in Ukraine was conducted in order to study the current state of quality management in higher education. Interested parties’ theory and total quality management methodology in quality management of higher education served as the basis for the research methodology. The requirements of the administration and departments of higher educational institutions, students and employers in Ukraine to the quality of education were studied. Requirements for meeting the needs of consumers of educational services have been developed. During the study, the principle of ‘student‐centred learning’ and the protection of key interests of students were implemented. It was found that the quality of higher education in Ukraine is characterised by a significant level of dissatisfaction. An empirical assessment of the gap between expectations and actual experience of obtaining higher education was carried out and the discrepancy between education in Ukraine and the requirements of stakeholders was proved.

Innovation, professionalisation and evaluation: implications for quality management in higher education

ABSTRACT At first sight, discussing the relevance of innovation, professionalisation and evaluation for higher education quality management seems to be redundant. Universities can legitimately be expected to be innovation-friendly, to pursue professionalism in their approaches to teaching and to be appreciative towards an evidence-supported management practice that relies on sound evaluation research methods. At second sight however, things prove to be blurry. For instance, evaluation practice in the field of higher education, with its focus on predefined quality indicators can in the worst case impede teaching innovation that requires more openness and error-tolerance. The paper thus discusses innovation, professionalisation and evaluation as interrelated concepts that can in the best case contribute to an adaptive and agile quality management environment which is context sensitive and creates trust in the employed mechanisms and those who are in charge to perform them.

Performance indicators in higher education quality management of learning and teaching: lessons from a benchlearning exercise of six European universities

ABSTRACT The article presents results of an Erasmus+ project that aimed at suggesting a comprehensive performance indicator set for learning and teaching. Based on a benchlearning exercise among the six project universities, the article presents findings of an exploratory research on the assessment of the developed indicator set by members of four stakeholder groups (leadership, quality management staff, teachers, students). It emerges that learning and teaching quality should be assessed through a holistic approach, though some learning and teaching domains (competences and learning outcomes) appear more important for learning and teaching quality enhancement. Perception on the usefulness of the project’s performance indicator list varies considerably among different stakeholders, influenced by both external factors and consolidated internal practices. Moreover, findings highlight a modest awareness of how learning and teaching quality is assessed. The project results may be a diagnostic instrument or a strategic opportunity to complement existing institutional and national quality management systems in learning and teaching.

Effect of positive psychological capital on service quality management in higher education

The objective of this paper is to extend the boundaries of positive psychological capital to the area of service quality management in higher education. This research addresses the relationship of each of the positive psychological capital (PsyCap) resources of hope, self-efficacy, resilience and optimism and PsyCap as a higher order construct with service quality management. This study proposed a model in which positive psychological capital (PsyCap) affects the perceptions of service quality in the higher educational sector. Structural equation modelling was used to test the hypothesised relationships on a sample of 1,082 students in an Arab regional university - Egypt branch. The findings support a positive relationship between: a) each of the resources of PsyCap, and with each of the dimensions of service quality management; b) PsyCap, as a higher-order multidimensional construct, with each dimension of service quality management and with service quality management.

Аналіз сучасного стану управління якості підготовки майбутніх фахівців фізичної культури і спорту в закладах вищої освіти

The scientific work is devoted to the study of the current state of quality management of higher education in sports institutions, as one of the most important components of the management system in the training of professionals in the field of physical culture and sports in higher education. The aim of the article is to analyze the scientific and methodological achievements of Ukrainian and today`s foreign prominent scientists on the problem of the current state of quality management training of future specialists in physical culture and sports in higher education. Also, we conducted a study (survey) – attitudes, wishes, pros and cons of distance learning during the quarantine restrictions of higher education. The second part of our study concerned the physical activity of higher education seekers. We also heard from higher education students the wishes, suggestions and shortcomings of various forms of distance learning in the Free Economic Zone. with some exceptions (the applicant is at a training meeting to prepare for important national, European or world competitions or works in the specialty, also due to quarantine restrictions).