Quality Of Higher Education Institutions Research Articles

The Role of Tutor-Student Emotional Management on Teaching Quality in Higher Education Institutions in China

The Role of Tutor-Student Emotional Management on Teaching Quality in Higher Education Institutions in China

Information system design for higher education evaluation based on student's perspective

The quality of Indonesia's higher education institutions has not excelled compared to Southeast Asiancountries such as Singapore, Malaysia, and Thailand. Based on 2020 data, the percentage of highereducation institutions in Indonesia that have been accredited is 59%. It is crucial to evaluate andimprove the factors that affect the quality of higher education institutions based on the student'sperspective, the primary customer of higher education institutions. This study aims to evaluate thequality of higher education institutions based on students' satisfaction in real-time. Furthermore, thisresearch will propose a design of an information system that can automate the evaluation process. Thefindings of this study can be applied to the existing system, providing information and analysis tosupport the policy-making process.

Talent management and employee retention in the South African Higher education landscape

This study explored talent management and employee retention in South Africa's higher education sector, focusing on Institution X. Post-apartheid, South African higher education has faced numerous challenges, including attracting, managing, and retaining new academics essential for societal transformation. The study aimed to assess the relationship between talent management practices (recruitment, career management, rewards, management style, and talent development) and employee retention in this sector.The study's objectives were to examine the strategic orientation of talent management at Institution X, determine its contribution to employee retention, investigate challenges faced in talent management, and propose strategies to enhance retention. A quantitative research design was used, employing a self-administered structured questionnaire. The sample included 65 academic staff members, such as professors, lecturers, and junior lecturers, with data analyzed using SPSS. Findings indicated that talent management is neither a strategic element nor fully implemented within the higher education sector. This highlights a significant challenge in managing and retaining qualified academics, an issue prevalent since the end of apartheid. The study underscores the importance of understanding and improving talent management strategies to ensure the sustainability and quality of higher education institutions. Recommendations were made for reviewing and enhancing talent management practices for academic staff in the sector.

Diagnosis of the Current State of University Academic Performance: Applied Educational Research in the Peruvian Context

The present study is quantitative applied educational research that first analyzes a theoretical framework that affirms that the academic performance of students constitutes a central element in university education since it represents a measure of the learning achieved by individuals and, at the same time, an indicator of the quality of higher education institutions and systems. Likewise, it is specified that the problem of the study is: How does the academic performance of university students’ impact in the Peruvian context? Considering that there are factual realities that need to be reviewed in a relevant way, such as difficulties in grades and GPA, difficulties in-class participation, difficulties in delivering assignments and projects on time, inadequate interaction with professors and classmates, and absenteeism. A case study was used, selecting 106 students from a private university in Lima through a non-probabilistic and intentional sampling. The technique applied was the survey and the instrument was a questionnaire. A total of 20 questions were asked considering a work structure called "Construction and Validation of the RAU scale of University Academic Performance" composed of three dimensions (contribution to academic activities, dedication to study, and lack of organization of teaching resources). As a main result, the importance of formative management of students' motivation became evident. It is concluded that it was possible to obtain two dimensions resulting from the model, which are the formative metacognitive dimension and the formative socio-humanistic dimension.

FUNDAMENTALS OF QUALITY ASSURANCE IN THE HIGHER EDUCATION SYSTEM

This study explores the critical issue of quality assurance in higher education systems, both in Kazakhstan and globally, where universities operate in a «consumer market» with students selecting educational programs, institutions, and resources. Based on an analysis of international and domestic research, the study aims to identify the foundations of quality assurance in higher education. The authors highlight key aspects of higher education quality, including student quality, teaching characteristics, academic regulations, and administrative support. Educational quality is examined within the context of international standards as a matter of national importance, with education levels serving as a foundation for economic development of both state and society. The research analysis reveals that various approaches, methods, and criteria for quality management are employed in creating systems for ensuring and assessing the quality of higher education institutions in Kazakhstan and abroad. These include the evaluative method of university activity quality management (SWOT analysis), Total Quality Management (TQM) strategy, and an approach based on the requirements of international quality standards ISO 9000:2000. The study notes that Kazakhstan has adopted a management model based on the ISO 9000:2000 international quality standards. This comprehensive review contributes to the understanding of quality assurance mechanisms in higher education and their implications for educational policy and practice.

Evaluating the Role of Lecturer Knowledge and Personal Initiative in Improving Learning Outcomes and Graduate Quality in Higher Education Institutions: A PLS-SEM Analysis

Evaluating the Role of Lecturer Knowledge and Personal Initiative in Improving Learning Outcomes and Graduate Quality in Higher Education Institutions: A PLS-SEM Analysis

Perceived Quality of Higher Educational Institutions in Maharashtra: Students Perspective

In recent times, Indian education system has seen an upsurge in post graduate management institutions due to growing demand of management discipline. Mere existence to function in the system will certainly not help the institutions in the long run. Service quality is often seen as a good competitive strategy that not only service organizations, but also educational institutions worldwide employ to increase their competitiveness in the tertiary sector. Hence, providing quality education is the need to be addressed here. Given a fact that students have become more informative and are exposed to different educational platforms, institutions are readily being at their disposal. The present study was carried out in Maharashtra, India where 26 Institutes from three regions Pune, Nagar and Nashik participated in the study. The objectives of study were to analyze students’ perception on the quality of higher education based on their demographic profile and impact of diverse educational background of students on perceived quality of education. SERVQUAL was used to collect the data. The collected data was analyzed using descriptive statistics viz chi-square eta and regression analysis. The results of the study revealed that students’ perception on the quality of higher education and their gender, graduation and region are independent. There is no impact of diverse educational background of students on perceived service quality of HEIs.

The Impact of Training and Digital Enablement on Employee Competence and Brand Relationship Quality in Higher Education Institutions

The Impact of Training and Digital Enablement on Employee Competence and Brand Relationship Quality in Higher Education Institutions

Exploring the Relationships among Workplace Deviance, Employee Engagement and Research Quality in Higher Education Institutions: A Moderated-Mediation Study in Sokoto State, Nigeria

Exploring the Relationships among Workplace Deviance, Employee Engagement and Research Quality in Higher Education Institutions: A Moderated-Mediation Study in Sokoto State, Nigeria

Teaching design and implementation of traffic system simulation course based on a computer virtual reality software under the background of engineering education

AbstractThe further reform and development of engineering education courses can help improve the teaching quality of higher education institutions, implement the fundamental task of talent cultivation, and provide important support and channels for cultivating high‐quality and supportive engineering technical talents. The traffic system simulation course is an applied science closely related to engineering technology. It mainly cultivates senior engineering technical talents engaged in research and development of transportation engineering, analysis of road traffic characteristics, and transportation planning and design. Considering the characteristics of the traffic system simulation course, this study puts forward the course teaching design based on computer virtual reality software. Combined with the training objectives of applied talents in the traffic system simulation course, this study focuses on how to reform the teaching content and teaching mode with the help of Vissim computer simulation software. The course teaching design refines and optimizes the teaching content by the use of computer software. The use of Vissim software in the course enriches the teaching content and methods and stimulates students' interest in learning. Through the guidance of active exploration and self‐directed learning for students, the traffic system simulation course reform has created a more positive and effective learning environment for students, which helps to cultivate their exploratory spirit and innovative ability. The implementation of the course teaching reform has gradually improved students' learning initiative and ability to master course content, as well as their practical problem‐solving abilities. Good teaching results have been achieved.

Comprehensive Quality Evaluation Model of College Students Based on Deep Learning

Evaluating college students' quality in higher education institutions is significant for promoting enhancement and innovation in teaching and learning practices. Conventional evaluation strategies mainly depend on subjective evaluation, which limits their ability to capture the multifaceted characteristics of students. In this study, we developed a distinct deep learning (DL) architecture by combining the Convolutional Deep Belief Network and Red Fox Optimization (CDBN-RFO) to evaluate college students' quality. Initially, a database containing academic performance records, extracurricular activities, and other relevant information is collected and fed into the system. Then, the database was preprocessed to make it an appropriate format for subsequent analysis. Further, the proposed CDBN-RFO was created, and the CDBN was trained using the preprocessed database to understand the patterns and relations within data for evaluating college students' quality. Subsequently, the RFO approach was deployed to fine-tune the CDBN hyperparameters to their finest range, which increases the overall system performance. Subsequently, the RFO optimized the CDBN training process by fine-tuning its parameters to the optimal range, enhancing overall evaluation performance. The developed framework was modeled using Python software, and the results were analyzed, including accuracy, error, computational time, etc. Also, a comparative analysis was done with conventional algorithms, which validated that the proposed strategy outperformed them in accuracy.

A Comparative Analysis of the Baghdad and Babylon Universities Exploring Factors Affecting Their Competitiveness in World University Rankings

في السنوات الأخيرة، اكتسبت تصنيفات الجامعات العالمية شعبية كوسيلة لتقييم جودة مؤسسات التعليم العالي لأنها توفر رؤى قيمة حول أفضل المؤسسات في جميع أنحاء العالم؛ لذلك، يستخدم أصحاب العمل والأكاديميون والطلاب هذه التصنيفات لتحديد من أي مكان يمكن توظيف موظفين جدد، ومتابعة التعليم العالي، وإجراء البحوث. ويصدق هذا على الجامعات العراقية أيضا، حيث تسعى جاهدة لتقييم مكانتها وقدرتها التنافسية على نطاق عالمي. في هذه الدراسة، يتم تحليل ومقارنة نتائج جامعتي بغداد وبابل في تصنيف التايمز العالمي. بالإضافة إلى ذلك، يتم أيضا فحص العوامل التي أثرت على تصنيفهما على مدى خمس سنوات (2017-2022). تهدف هذه الدراسة إلى تسليط الضوء على مزايا وعيوب كل مؤسسة تعليمية من خلال تحليل مجموعة متنوعة من المتغيرات، بما في ذلك التدريس، والمخرجات الدولية، ونتائج الصناعة، وجودة البحث، ومقاييس الأداء الأكاديمي، و الاستشهادات. كما تسعى لتحديد الميزات التي تميز كل واحدة عن غيرها. من أجل إجراء تحليل مقارن، تستخدم هذه الدراسة بيانات تصنيف مؤسسة التايمز البريطانية، والتي تعتبر واحدة من أكثر التصنيفات التي توفر مؤشرات موثوقة ودقيقة للأداء الجامعي و أيضا قواعد بيانات Elsevier's Scopus . تشير نتائج هذه الدراسة إلى مجالات التطوير وتعطي المشرعين والإداريين والطلبة المحتملين فهما شاملا للعوامل الرئيسية التي تؤثر على تصنيفات هاتين الجامعتين.

Innovations, Best Practices, and Distinctiveness in Academics – A Case of Srinivas University

Purpose: Improving Quality in higher education institutions including universities is important as both supporting infrastructure, technology, and the perception of stakeholders are changing. This paper aims to examine and showcase the unique approaches, exemplary practices, and distinctive features within the academic framework of Srinivas University. Through rigorous research and analysis, the article seeks to elucidate how innovative strategies and best practices contribute to the university's academic success, serving as a valuable case study for educators, administrators, and stakeholders in higher education. Methodology: Exploratory research method is used to collect and analyse relevant information using appropriate analysis frameworks. Results/Analysis: The case study presents a comprehensive analysis of various aspects of academic innovation and best practices within Srinivas University. Firstly, it scrutinizes innovations in curricular aspects, highlighting the university's endeavours to enhance curriculum relevance and responsiveness to industry needs. Secondly, it explores innovations in teaching-learning and evaluation methods, showcasing the university's commitment to pedagogical advancement and student-centric approaches. Thirdly, it examines best practices in academics, emphasizing the institution's effective strategies in student support, faculty development, and research promotion. Furthermore, the article evaluates the institutional distinctiveness in academics, emphasizing Srinivas University's unique attributes and competitive advantages. Utilizing the SWOC analysis framework, the ability of the university to plan and implement innovations and best practices is critically assessed, revealing strengths, weaknesses, opportunities, and challenges. Outcome/Value: The article offers postulates of recommendation, providing actionable suggestions to further enhance the university's academic excellence and institutional distinctiveness. Type of Paper: Exploratory research analysis.

Perceived stress among staff in Saudi Arabian dental colleges before and after an accreditation process: A cross-sectional study.

Accreditation processes are extensively employed to guarantee the quality of higher education institutions. However, this process can potentially generate a stressful atmosphere for staff, thus impacting their ability to perform optimally under pressure. To examine the knowledge of the National Commission for Academic Assessment and Accreditation (NCAAA) and its effects on perceived stress among dental college staff before and after the program accreditation process. The present cross-sectional questionnaire-based study included 300 employees from three dental colleges. The same employees had to fill out the questionnaire 1 mo after the NCAAA process. Approximately 51.33% of the included employees believed that NCAAA is essential to attract quality students to join the program before and after the program. A total of 44.67% felt that their stress was high before, and 31.33% had low stress levels before and after NCAAA. These findings were statistically significant (P ≤ 0.05). NCAAA raised the prestige of the institution and specific programmes and increased prospects to attract better students, staff, and money, according to the employees. In addition to their needed teaching, research, and other service responsibilities, this work requires a tremendous amount of faculty effort and may cause them stress.

The Influence of Transformational Leadership on Task Performance Through Organizational Commitment

Performance is the value of a set of behaviors that contribute negatively or positively to the achievement of organizational goals. In the Higher Education unit, efforts to improve Lecturer Task Performance require a leader who has competence and quality and professionalism who can manage all operational activities in an effort to achieve organizational goals. Transformational leadership can be a leadership approach model at this time, meaning that leadership can turn the potential of the institution into energy to improve the quality of Higher Education institutions and their environment. In addition, the variable organizational commitment is also a factor that influences organizational performance. This study aims to determine the Influence of Transformational Leadership and organizational commitment on the Task performance of the Lecturers at the University Muhammadiyah Jakarta. The research used the quantitative approach with the survey. Technically analyzed data is the influence of exogenous variables on the endogenous variables, the path analysis was used. As for respondents, samples of 250 lecturers were taken. The result of the research indicated that: 1) Transformational Leadership had a positive direct influence on Task performance; 2) Organizational Commitment had a positive direct influence on Task performance; and 3) Transformational Leadership had a positive direct influence on Organizational commitment. Thus, improving task performance can be done with good Transformational Leadership and organizational commitment

A holistic decision-making approach to assessing service quality in higher education institutions

Service quality in universities significantly impacts student satisfaction, enrollment, and institutional reputation. This study presents a comprehensive methodology for evaluating university service quality by integrating political, economic, social, technological, and environmental (PESTE) factors with sub-criteria aligned with the dimensions of service quality (SERVQUAL): tangibles, reliability, responsiveness, assurance, and empathy. The primary objective of this study is to establish a robust evaluation framework that considers both internal and external factors. Initially, a hierarchy of criteria is constructed based on PESTE factors, providing a holistic view of university service quality. Subsequently, sub-criteria are identified within each PESTE factor to correspond to the SERVQUAL dimensions. To address the inherent ambiguity in expert opinions, this study introduces a novel Interval-Valued Neutrosophic Simple Additive Weighted Ratio Assessment (IVN-SWARA) method for criteria and sub-criteria weighting. The Interval-Valued Neutrosophic Complex Proportional Assessment with Distance from Average Solution (IVN-CODAS) method is employed to rank universities based on service quality. This methodology is applied to evaluate eight Turkish universities, revealing the multifaceted nature of service quality. Notably, competent academic staff, robust technological infrastructure, and vibrant social activities emerged as key contributors. These findings emphasize the effectiveness of the integrated PESTE-SERVQUAL framework in assessing university service quality and offering recommendations. By introducing a novel holistic decision-making model, this study makes a significant methodological contribution to the evaluation of service quality in higher education. Policymakers and university administrators can leverage these insights to enhance their services, thus gaining a competitive edge.

Market Policy Reforms and Education Quality in Public Higher Education in Tanzania: The Role of Quality Assurance Mechanisms

Globally, following financial austerity facing universities, many Higher Education (HE) systems have introduced Market Policy Reforms (MPR) as an alternative way of providing solutions on how states should finance higher education, increase access, and manage HE systems efficiently and effectively. The study used a qualitative research approach and a multiple case study design. Qualitative data collected from interviews, focus group discussions, and documentary reviews were subjected to content and thematic analysis. The study findings showed how mechanisms of quality assurance work to ensure quality in HE institutions. For instance, institutionalising quality assurance guidelines policies from the Tanzania Commission for universities is an essential mechanism that forces universities to comply with the set guidelines and circulars. Also, the directorates of Quality Assurance (QA) play a significant role in inculcating a culture of quality assurance practices to achieve the university's core mission. The implementation of MPR has influenced the access of a significant number of students, but expansion of access does not commensurate with available resources. The study recommends that at times of massification, external and internal QA mechanisms are indispensable for promoting and maintaining quality standards in HEIs.

Big data challenge for monitoring quality in higher education institutions using business intelligence dashboards

As big data becomes an apparent challenge to handle when building a business intelligence (BI) system, there is a motivation to handle this challenging issue in higher education institutions (HEIs). Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources. This paper reviews big data and analyses the cases from the literature regarding quality assurance (QA) in HEIs. It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper. The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data. The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs’ QA systems. This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard

Perceived Service Quality at Higher Education Institutions: A Study on the Success Factors of Total Quality Management Practices in Bangladesh

The Total Quality Management (TQM) approach has gained significant attention in the Higher Education (HE) sectors worldwide, originating in the United States in the mid-1980s to drive continuous improvement within higher education institutions (HEIs). While TQM has been widely embraced in developed nations to evaluate service quality in HEIs, its application in developing countries remains relatively unexplored and fragmented. This study aims to fill this gap by investigating students' perceived service quality in HEIs in Bangladesh using the TQM approach. Data collected from 384 respondents across four established public universities in Bangladesh were analyzed using partial least squares-structural equation modeling (PLS-SEM) and SmartPLS 3.0 software. The findings underscore significant barriers to service quality perception at HEIs in Bangladesh, including a deficient learning environment, ineffective student relationship management, student dissatisfaction, limited student involvement, and inadequate student focus. Therefore, addressing these challenges is crucial for policymakers and practitioners to maintain service quality standards and improve educational outcomes at HEIs in developing countries.

МЕТОДИ ТА ІНСТРУМЕНТИ ВИМІРЮВАННЯ АКАДЕМІЧНОЇ СВОБОДИ: СВІТОВА ПРАКТИКА, ОСОБЛИВОСТІ ЗАСТОСУВАННЯ В УКРАЇНІ

The article analyses world practices in assessing academic freedom as a set of the following elements: freedom of teaching, freedom of research, freedom of learning, free and unrestricted dissemination of knowledge and research results, institutional autonomy, employment security and financial security. It has been established that in some countries the concept of academic freedom is enshrined in the constitutions of the countries. Educational legislation in most of countries provides a predominantly declarative description of the concept of "academic freedom". Academic freedom has been shown to be under threat around the world. Methods and tools for assessing academic freedom include surveys of participants in the educational process, comparative analysis of the regulatory environment, receipt of reports of violations in the "Scholars at Risk" project, calculation of the European University Association's autonomy "Scorecard", determination of the Academic Freedom Index by the V-Dem project etc. The dynamics of the Academic Freedom Index are analysed based on data set indicators in 2023. Conclusions are drawn about the decline in the level of academic freedom in certain countries of the world and in Ukraine, and the need to measure its extent and the volume of violations in the field of higher education is substantiated. The results of the systematisation and analysis of the main approaches to assessing academic freedom are presented, their advantages, disadvantages, reliability, integrity, comparability, and frequency of data collection are specified. The requirements for the methodology for effective measurement of academic freedom are defined: complexity, systematicity, integration, flexibility, validity, adequacy, independence, and formability as the basis for development projects. The need to develop a domestic methodology for assessing academic freedom as a key criterion of academic reputation and quality of higher education institutions is emphasised.