Quality Assurance Management Systems Research Articles

Exploring the internal quality assurance management practices at the University of Ghana

There is a dearth in literature on how quality assurance actors perceive the effectiveness of their own approaches to internal quality assurance practices in Ghana’s tertiary education system. This study, with the systems model as an analytical construct, used a constructivist-interpretivist approach to explore the internal quality assurance management practices at the University of Ghana. Semi-structured interviews and document analysis were used to gather data from the University of Ghana (UG). The themes that emerged from the data indicated that UG has a comprehensive quality assurance policy, policy implementation structure and quality assurance management system. The results show that there is lack of well–resourced quality assurance offices at the policy implementation staircases, inadequate quality assurance stakeholders’ involvement and neglect of quality assurance measures for educational outcome sub-system. The results imply that for UG to improve on its internal quality assurance management there is a need to establish well-resourced quality assurance offices at the policy implementation staircases. In addition, quality assurance actors should involve all stakeholders stipulated in the quality assurance policy documents.

Quality assurance struggle in higher education institutions: moving towards an effective quality assurance management system

Quality assurance struggle in higher education institutions: moving towards an effective quality assurance management system

Applying High Performance Organization (HPO) Concepts to Quality Assurance Management Systems

Applying High Performance Organization (HPO) Concepts to Quality Assurance Management Systems

Educational Quality Assurance Management System

Educational Quality Assurance Management System

ISO Standards as a Quality Assurance Mechanism in Higher Education

This article examines and analyses the use of ISO international standards to assure the quality of higher education. It identifies the specifics of the ISO international quality management system in higher education. It makes a comparative analysis of basic principles of ESG, ISO 9001:2015 and ISO 21001 and determines that ISO 9001 standards are general in nature, they do not offer any specific model of the quality assurance management system and provide an organization with the freedom to create its own industry-specific quality assurance system meeting the requirements of the general management system. Therefore, these standards should be used to develop and establish the quality assurance system in higher education. It is stated that ISO 21001 Educational Organizations – Management Systems for Educational Organizations, specially developed for the educational industry, includes the methodological framework to create the effective management system for educational institutions and provides additional mechanisms for the ESG efficient implementation and development. The application of ISO standards in higher education will help improve the quality of rendered services, increase the competitive ability of higher education institutions and stimulate the development of innovative society in the global perspective.

The calibration laboratories for the measurement of radon and short-lived radon decay products at the Federal Office for Radiation Protection (BfS)

Abstract In order to guarantee a high level of accuracy in all areas concerned with radon and radon decay products measurement the BfS has established a quality assurance management system. A set of calibration chambers and containers was installed in the laboratories which were subsequently accredited as a German Calibration Service (DKD) Calibration Laboratory for the units of radon and the potential alpha energy concentration of its short-lived decay products. It is traced back to the national standard established at the Physikalisch-Technische Bundesanstalt (PTB), which is at the same time the national institute for science and technology, and the highest technical authority for metrology in Germany. The equipment makes possible scientific investigations as well as calibrations for the measuring quantity “concentration of Rn-222 in air” in the range between 50 Bq/m3 and 100 kBq/m3 and also for the measuring quantity “potential alpha-energy concentration” (PAEC) in the range between 2 MeV/cm3 (3.2 E-7 J/m3) and 4000 MeV/cm31 (*6 .4 E-4 J/m3).

Pengaruh Kepemimpinan Kepala Sekolah dan Kinerja Guru terhadap Efektivitas Pelaksanaan Standar Pelayanan Minimal SMP di Kota Sukabumi

Minimum Service Standard (MSS) for the implementation of elementary and secondary education schools is a technical specification as a benchmark of minimum services that must be done by the district / city government in organizing schooling activities in the field of primary and secondary education.A measure of the success of the performance of the national education system is the guarantee of education accountability, one of the indicators is the enactment of an effective quality assurance management system in education to protect the community. The purpose of this study is to find out: 1) The influence of the leadership of the principal on the effectiveness of the implementation of Minimum Service Standards (SPM) of junior high schools in Sukabumi City.2) Influence of teacher performance on the effectiveness of the implementation of Minimum Service Standards (MSS) of junior high schools in Sukabumi City.The method used in this study is quanttif, with the data analysis technique using inferential descriptive statics. The results of the study showed that the principal's leadership variable (X1) directly affects the effectiveness of the implementation of junior high school SPM in Sukabumi City by 4.5%, and indirectly (through teacher performance) by 1.6%.While the influence of teacher performance (X2) on the effectiveness of junior high school implementation in Sukabumi City by 15.4%.Therefore, it can be concluded that 1) There is an influence between the leadership of the principal on the effectiveness of the implementation of junior high school in Sukabumi City.2) There is an influence between the performance of teachers on the effectiveness of the implementation of junior high school in Sukabumi City.3) There is the influence of the principal's leadership and teacher performance together on the effectiveness of the implementation of Minimum Service Standards (MSS) of junior high schools in Sukabumi City.

Urban Water Supply Management and Water Supply Safety Countermeasures

With the development of social economy, the scale of towns is expanding, the quality of life is improved, and the water supply safety is more and more concerned. Urban water supply as the key component of urban infrastructure construction, in order to ensure the safety of water quality, to avoid different nature of water quality pollution, to different management objects and system analysis, understand the factors affecting water quality, using scientific management methods, construction of perfect urban water supply security and quality assurance management system. And establish a certain period, regularly control urban water supply pipes and auxiliary facilities, find and control and deal with problems in time. The transformation of urban pipe network should promote and apply new pipe materials, which can avoid the secondary pollution of pipe materials. To sum up, the current water supply system management and urban water supply system is serious, backward management technology and supervision technology, aging water supply pipe network and insufficient capital investment all affect the management of water supply system and water supply safety, relevant departments should pay attention to and control, and do a good job in problem solving and control

Prediction of ISO 9001:2015 Audit Reports According to its Major Clauses using Recurrent Neural Networks

The Quality Assurance Department of the educational sectors is rapidly generating digital documents. The continuous increase of digital documents may become a risk and challenge in the future. Interpreting and analyzing those digital data in a short period of time is very critical and crucial for the top management to support their decisions. By this purpose, this paper explored the possibility of machine learning and data mining process to improve the Quality Assurance Management System process, specifically in the Quality Audit procedures and generation of management reports. The researchers developed a machine learning model that predicts an audit report according to the major clauses of the ISO 9001:2015 Quality Management System (QMS) Requirements. The proposed data mining process helps the top management to identify which principles of the ISO 9001:2015 QMS Requirements they are lacking. The authors used four different Recurrent Neural Networks (RNNs) as a classifier; (1) Long Short Term-Memory (LSTM), (2) Bidirectional-LSTM, (3) Deep-LSTM and a (4) Deep-Bidirectional-LSTM Recurrent Neural Networks with a combine word representation models (word encoding plus an embedding dimension layer). The Deep-Bidirectional-LSTM outperformed the other three RNN models. Where it achieved an average classification accuracy of 91.10%

QUALITY ASSURANCE ORGANISATIONAL AND MANAGEMENT STRUCTURE IN THE EUROPEAN UNION

The article presents the features of the quality assurance management system of higher education in the EU. Besides, the analysis of the quality assurance system in Europe, namely its external and internal organs is in th the center of attention. External mechanisms include education quality assurance regulators at the EU and the EHEA level and national regulators of education quality assurance at the level of Member States. Internal mechanisms are made up of quality control departments within HEIs. It was concluded that the organizational and administrative structure adjustment of standards and quality assurance of education in the EU subject to their own hierarchy, where each mechanisms interact to ensure the quality of the various higher education systems. This system of organizational and management structures regulation of standards and quality assurance of education in the EU allows to implement universe standards of quality assurance in higher education in all EU Member States and countries in the EHEA. However, despite the establishment of relatively universe shape of quality assurance system, there are significant differences in approaches to the system at the national level.

Management System Internal Quality Assurance Higher Education (Multi Case At Higher Education Universitas Gajah Mada "UGM"Yogyakarta, State Islamic Institute of IAIN Tulungagung, Balitar Islamic University "UNISBA" Blitar)

Quality assurance is the process of establishing and fulfilling quality standards with consistent, systematic and sustainable management, to meet the needs of stakeholders. Universities are qualified if they are able to realize their vision through the implementation of their mission, and able to meet the needs of stakeholders.The research was conducted in 3 (three) universities including Gadjah Mada University Yogyakarta, Tulungagung State Islamic Institute and Balitar Blitar Islamic University. The purpose of this study is to describe in detail the internal quality assurance management system of Gajah Mada University Yogyakarta, Tulungagung State Islamic Institute and Univertas Islam Balitar Blitar, specific of internal quality assurance of universities described through a cycle of internal quality assurance system management activities which includes Standard Setting, Standard Implementation, Standard Evaluation, Standard Control and Standard Enhancement.This type of research is qualitative with multi case study design and descriptive study method. Source data using person or respondent as informant. Data collection, with Interview / Interview technique, Observation, and Documentation. Data analysis using interactive model analysis of idea of Miles and Huberman consists of three activities, namely; data reduction, data presentation, and conclusion / verification.Conclusion The results of research at 3 (three) colleges of Gadjah Mada University Yogyakarta, Tulungagung State Islamic Institute and Balit Islam Univertas Balitar Islamic University of Balitar Blitar has run internal assurance of internal quality that is regulated integrally through the realization of Tri Darma Perguruan Tinggi. The implementation of the quality of education is run on an ongoing basis with the stipulation of quality standards of education refers to the Vision & n Missions, and legislation of education regulation enforced nationally and internationally. Implementation of Quality Standard runs academic and non academic field. Evaluation of Education Quality Standards in the process of realization of Tri Darma Higher Education through monitoring with its activities Internal Quality Audit, Control of Quality Standards of education through self-evaluation activities, Improving the quality standard of education conducted on the basis of the results of internal audits and self-evaluation.

Design and Construction of Sentosa Integrated Resort Developments in Singapore with Mega Steel Trusses using Chinese Structural Steels

This paper describes the construction of the Sentosa Integrated Resort Development in Sinngapore which is one of the major developments to attract visitors all over the world. The first phrase of the Development is completed within 3 years through the use of precast concrete and steel construction. Moreover, heavy mega steel trusses are fabricated with Chinese steel materials, and the entire fabrication, transportation and erection process is found to be highly successful through implementation of quality assurance management systems.

Quality assurance management system for spent radioactive sealed sources in Egypt

AbstractTo achieve the overall protection goals set by the regulatory authorities, Quality Assurance (QA) has to take place in every phase of a waste management system. It is the duty of the Hot Laboratories Center (HLC), to develop a quality system starting from the Quality Assurance Management System (QAMS) for all activities concerned with the management and safety of radioactive waste to be confident that the work will be accomplished according to written and approved procedures to protect the public, employees and the environment from any mismanagement of radioactive waste. It is intended that this QAMS document is closely integrated with system planning. As work scope is adjusted to reflect schedule adjustments, resource limitations, or other scope changes due to programmatic considerations, changes or revisions of QA requirements that result will be accomplished by revisions of this QAMS and its subordinate quality plans. The Quality Assurance Program (QAP) is described in planning documents and implementing procedures that contain detailed instructions for each process or activity. The QAP serves as a resource for the technical staff to ensure that the results of the compliance assessment are traceable and reproducible, that accountability is maintained, and that conclusions are based on sound practices. Copyright © 2009 John Wiley & Sons, Ltd.

The Culture of Excellence of Private Higher Education Institutions

The study investigated the culture of excellence of six top performing private higher education institutions in Northern Mindanao. These descriptive study respondents involved 80 academic administrators and program chairpersons as respondents. The frequency, percentage, weighted mean, and analysis of variance were used. These are the conclusions of the study. The culture of excellence is largely a function of efficient and effective quality assurance management systems such as voluntary accreditation and international certification. The external evaluation in the quality assurance audits promotes the achievement of comparable standards with the best practices in the Philippines and abroad. Some accredited schools have acquired ISO certification, a move that enhances the quality assurance management system. The schools’ culture of excellence generates the intended teaching and learning outcomes manifested through integral development of graduates, high performance in licensure examinations, high employability, and global competitiveness. The efficiency and effectiveness of the governance and management of the schools have an overriding influence on the quality of teaching and research, support to students, relations with the community, and management of resources. Generating higher research productivity among the faculty, fund sourcing from partnership and entrepreneurial activities that generate non-tuition revenues remain the serious challenges of the school management. Key words - Culture of excellence, governance and management, teaching and research, quality assurance

The value of Good Manufacturing Practice to a Blood Service in managing the delivery of quality

The delivery of 'quality' in transfusion medicine is addressed by considering how safe and efficacious blood, blood components, reagents, and services can be provided through the application of an effective quality assurance management system. The creation of such a system in the UK is reviewed through the development of the UK Guide to Good Pharmaceutical Manufacturing Practice from 1971 to the present. It provides simple practical guidance and standards. The UK experience shows how quality assurance has evolved, it is not offered as a model to be followed. The UK approach merged with that of the European Union from the early 1990s. The use of such a quality management system to support the application of licensing and accreditation standards relevant to the work of a modern Blood Service is considered, as are processes to learn about the effective and efficacious use of blood and blood components.

Quality management practices based on seven core elements in Hong Kong manufacturing industries

In Hong Kong, as in many countries, the ISO 9000 standards have been used extensively in setting up quality assurance management systems. The ISO 9000 assures that a company is running well as to its status quo but it lacks a focus on further improvement. Therefore, more manufacturers are continuing the pursuit of total or strategic quality management after being certified to ISO 9000 for continuous improvement of their ISO 9000 based quality systems. Tummala et al. (Int. J. Effective Org. (1995) 48), identified seven core elements of TQM (or SQM) and the corresponding principal issues that need to be focused by organizations in formulating and implementing the TQM based strategies. In order to investigate the current quality management practices towards TQM implementation in Hong Kong manufacturing industries, a survey with questions associated with the seven core elements of SQM was conducted in 1999. The paper describes the key findings of the survey.

An application of TQM concepts in education

Discusses an application of total quality management (TQM) concepts in education. Applies the concepts to a quality management programme for industrial and engineering managers. Covers both the aspects of syllabus design and the operation and monitoring of the programme with this application. The application is based on the ISO 9000 quality assurance management system. Proposes that the concepts and ideas presented will help educators ensure that the objectives of the programmes will actually be pursued.

The use of quality function deployment to help adopt a total quality strategy

This paper compares the requirements of the International Quality Assurance Management System Standard ISO 9000 with the philosophies of five of the leading quality gurus: Crosby, Deming, Feigenbaum, Ishikawa and Juran. A quality function deployment (QFD) matrix is used for this purpose. The 20 requirements of ISO 9000 are identified as the 'what' on the vertical axis, and the main points of the five gurus as the horizontal 'hows'. The relationships are studied in the body of the matrix. The roof of the 'house of quality' is used to analyze the correlation between the philosophies of the gurus. Consideration is then given as to how the model presented can be customized to allow companies to use this approach to help develop a total quality strategy.

The benefits of independent quality assurance registration to buyers of finished components

SummaryPERA is currently administering 2 government schemes to assist UK manufacturing industry improve its quality, using quality assurance management systems standards BS 5750 as the platform to achieve improved product quality. The two schemes, one consultative and the other financial, offer assistance to small and medium-sized companies in all sectors of manufacturing industry. (Applications for the Financial Assistance Scheme closed in 1986).