The study considered the role of passenger road transport as one of the most important sectors of the national economy, which influences the entire economy of a country and its regions, as well as the quality of life of the population.The analysis of the transport system in the city of Khujand, which is mainly dominated by road transport, has been carried out based on the results of the conducted survey on passenger flows on bus routes of the city, particularly, regarding origin-destination matrix, fare collectability.The conclusions argue in favour of practicability of conducting regular systematic monitoring of passenger flows to optimize suggestions in the field of urban public transport development. In fundamental terms, main problems of passenger transportation management were identified including lack of a regular timetable on certain routes, non-compliance with the traffic schedule, resulting in an increase in travel time, changes in routing due to the absence of sufficient number of passengers, systematic violations of traffic rules, excessively long stops at the hub stopping points, etc. The suggestions comprise approaches intended to reduce influence of organisational and managerial factors on efficiency of passenger transportation, on the correct choice of rolling stock, that should be selected considering design features, possibility of serving all segments of the population (categories of passengers), traffic intensity, manoeuvrability, compliance with road conditions, etc. Conclusions were also made regarding techniques to justify the volume of passenger transportation, to identify average distance of passenger’s trip, to calculate technical, operational, and quality indicators of operation of public transport, distribution of passengers per routes.The analysis of the structure of passenger flows since it influences the indicators of the effectiveness of passenger transportation, plays the most significant role in the framework of development of new approaches to the solution of transport issues in the city of Khujand.Implementation of full-scale monitoring of passenger flows will make it possible to develop appropriate timetables facilitating movement of passenger flows on routes, to select a rational type of rolling stock in terms of capacity, will contribute to time-saving passenger travelling, socialisation of transport tariffs, and improved quality of transportation.
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