Government Public Relations Research Articles

Strategi Humas Pemerintah Kota Bandung dalam Menangani Krisis Pandemi Covid-19

Public Relations has an important role in solving crisis problems. In the midst of the crisis caused by Covid-19, Public Relations of the Bandung City government needs to carry out its roles, duties and functions to carry out the strategy for handling the Covid-19 crisis. This research uses a literature study approach by collecting data or sources related to the topic raised in the research, as well as reviewing various literatures, both in the form of note and book. The data that has been obtained were analyzed using descriptive analysis method. The result shows that the Bandung City Government Public Relations crisis communication strategy in dealing with the Covid-19 pandemic crisis, in the early stages of the crisis, is to form knowledge about the COVID-19 pandemic crisis in the organization's internal environment through various communication media used by organizational members or in this case ASN and employees of the Bandung City Government. The next stage is to shape the perception of the people of Bandung City by providing message, information, and education about Covid-19, as well as socializing the policies and steps taken by the Bandung City Government in dealing with the Covid-19 pandemic crisis to the people of Bandung. Then the last strategy is to restore image and reputation through improving the quality of communication between the government and the community, as well as carrying out media relations activities to publish positive news about COVID-19 handlers in the Bandung City.

Does Relationship Matter during a Health Crisis: Examining the Role of Local Government- Public Relationship in the Public Acceptance of COVID-19 Vaccines

ABSTRACT Viewing government-public relationships as important antecedents of individuals’ health protection behaviors, this study uses a relationship management approach to examine COVID-19 vaccine promotion among local government agencies. The study hypothesizes that the quality of local government-public relationships is positively associated with pro-vaccine outcomes, including more frequent risk information seeking, pro-vaccine attitudes, and greater vaccination intention. In addition, an important pathway through which the government-public relationship promotes vaccination acceptance is by enhancing the public’s risk perceptions. Using a representative community sample, findings support the positive roles of certain but not all relationship quality variables in predicting vaccine acceptance. Meanwhile, risk perceptions consistently predict risk information seeking, pro-vaccine attitudes, and vaccination intention.

COVID-19 DATA MANAGEMENT STRATEGY BY DISKOMINFO BOGOR CITY

This research aims to know the message management strategy conducted byDiskominfo Bogor City in managing COVID-19 data through social media. Messagemanagement is carried out so that the message to be delivered can be understood andthere is no misperception to the people of Bogor City. Government public relations takesa role in managing messages, with the strategy of managing messages before themessage is published minimizing unwanted things happening.In conducting this research using qualitative research approach and the methodused is descriptive method. The techniques used in compiling this research areobservation, interview, and documentation. Technical data analysis used is the technicalanalysis of interactive data, consisting of data collection ( data collection), data reduction (data reduction), presentation of data (data display), and conclusion (conclusion).Based on the results of the research that the message management strategy used is an informative management technique and a persuasive management technique. This strategy is carried out by Diskominfo Bogor City to build understanding to the public on information or news published through social media. The conclusion of this study is Diskominfo Bogor city conducts several message management strategies to manage COVID-19 data uploaded to social media Diskominfo Bogor City in order to achieve its goal in delivering messages to the people of Bogor City.

Knowledge and preventive actions toward COVID-19, vaccination intent, and health literacy among educators in Japan: An online survey.

Countermeasures against the spread of COVID-19 have become an urgent issue in educational settings, where many group activities are necessary. Educators are key to preventing the spread of COVID-19 in educational settings. Infection prevention behavior requires comprehensive and complex measures such as self-restraint. disinfection care, hand washing, wearing masks and recommendation and implementation of vaccination. Improvement in the knowledge, skills, and preventive actions of educators vis-à-vis COVID-19 could allow for the continued provision of educational services while ensuring safety in educational settings. Therefore, the objective of this study was to explore the knowledge and preventive actions of educators regarding COVID-19 and vaccination awareness to provide appropriate support for educators. The study used data collected from 1,000 Japanese educators in January 2021 when the third wave of viral infections spread. Online surveys and multivariate linear regression analysis were used to determine age and whether respondents were being cared for by a doctor. We investigated the effects of factors on educators’ willingness to be vaccinated and changes in their behavior. This study found that factors such as age, gender, whether a respondent was under a physician’s care, and health literacy, affected the willingness of educators to receive vaccinations and engage in preventive actions. The study also suggests that the reliability of national government public relations efforts is lower than the reliability of local government public relations and that of information from family physicians, pharmacies, and mass media. It is therefore necessary to reexamine how information is disseminated by the national government and to increase the degree of trust in that information among the public. The findings of the study also revealed the importance of improving the provision of appropriate information and health literacy for the behavior of educators, not only during the initial outbreak, but also during the subsequent period of pandemic life.

The Effectiveness of Government Public Relation in COVID-19 Era

The main goal of this study is to discover public opinion on public policy in the year after COVID-19 and how the public relations effort that was successful was achieved by the government. Using Drone Emprit Academic's publicly available data, this research analyzes the public sentiment using naive bayes. This study based on 3,609 tweets of the term “kebijakan publik” showed that the majority of public opinion is unfavorable, and accounts in the civil sector are the most active. The government's positive news may be overshadowed by other sources, making it a problem. The government should work with the public relations department to craft a strategy to raise the volume of social media use and to counteract bad news with good news.

Government Policy and Public Relations Contribution to the Public Crisis (Covid-19)

Government is an institution that has the authority to create populist policies in dealing with the impact of the Covid-19 pandemic on society. Furthermore, Public Relations is an important part that can communicate government policies to the public. This study aims to analyze government policies and public relations to the Covid-19 public crisis in Banggai district. The research method used is descriptive qualitative with a case study approach. This study uses the purposive sampling technique; the informants arethe Regent of Banggai and the head of the Covid-19 Task Force, and the Head of Public Relations. Data collection techniques used through observation, interviews, documentation, and data analysis techniques used are the interactive model of Miles and Huberman in data collection, data reduction, data presentation, and concluding. The results of this study describe local government policies in the form of quick responses (quick win), health management, handling of economic impacts, and provision of social safety nets, as well as the contribution of Public Relations in the form of policy campaigning through print media, electronic media, social media (Facebook, Instagram, WhatsApp), banners and conventional communication patterns (appeals through places of worship and BPU).

The Use of Big Data to Determine the Government’s Communication Strategy

Evolution in information and communication technology (ICT) occurs so fast and dynamically that it brings extraordinary changes in various industries and human life. Public relations has also needed to be more responsive and ready with the use of communication technology. Government public relations teams need to be aware of the importance of information and how to manage it. They can use big data to develop communication strategies and as a tool to help make decisions, policies and programs. However, according to previous research, government public relations teams largely use big data for media monitoring. This conceptual paper aims to explore other potential uses of managing big data in government public relations to welcome the age of society 5.0.
 Keywords: Big data; media monitoring; communication strategy; government public relations

INSTAGRAM SEBAGAI MEDIA GOVERNMENT PUBLIC RELATIONS KEMENTERIAN KOMUNIKASI DAN INFORMATIKA DI MASA PANDEMI COVID 19

Since the spread of Covid-19 and declared a pandemic in Indonesia, the Government has provided various communication media as channels of information for the public. Instagram @kemenkominfo is an official account managed by the Ministry of Communications and Informatics (Kemenkominfo), which is one of the information centers about Covid-19 in Indonesia and is a new medium for it's Government Public Relations (GPR) during the Pandemic. This study aims to understand the concept of GPR Kemenkominfo through Instagram, by referring to the theory of Computer Mediated Communication (CMC) to understand the virtual communication process between government and public. A qualitative descriptive approach with a case study method is used by researcher to achieve research objectives. The results of the study is understanding of the range, speed, and amount of information on @kemenkominfo to provide knowledge and information according to public needs. Through Instagram, it provides understanding and direction regarding Covid-19 to public, as well as providing information dissemination services through an official account managed by Public Relations of the Ministry of Communications and Informatics. As a communicator and mediator in the spread of Covid-19 in Indonesia is the application of GPR concept during a pandemic. The Ministry of Communications and Informatics builds a conducive communication with the Indonesian people through the official Instagram account @kemenkominfo.
 
 Keyword:Government Public Relations, Instagram, Kemenkominfo, Computer Mediated Communication

Disinfodemic: How is the Strategy of Human Resources Management in Government Public Relations Handled?

On March 2, 2020, the first case of the COVID-19 pandemic was recorded in Indonesia (source: www.kemkes.go.id), and due to its rapid spread within a short period, on March 17, 202, the Indonesian government declared the virus as a National Disaster through Presidential Decree No. 12 of 2020. In the midst of the government's efforts to break the COVID-19 chain through various policies, a disinfodemic phenomenon emerged, with the spread of hoaxes in Indonesia and all over the world. Disinfodemics have a destructive impact on efforts to tackle the virus and restore the national economy. It also has the potential to cause conflict in the community. One of the efforts to deal with this is by ensuring the dissemination of positive and accurate information related to the pandemic. Hence, adequate human resource capacity within the scope of government public relations is needed. Although, the government's public relations performance in tackling hoaxes has been running adequately, it needs to be optimized. Therefore, this research seeks to analyze the governments and develop public relations human resources ability in dealing with the disinfodemic phenomenon.

Публичные мероприятия как форма взаимодействия власти и русской общественности во второй половине 1850-х годов

Introduction. In this article, the public events that took place in Russia during the early years of the reign of Alexander II are considered as one of the forms of interaction between the government and the public. Methods and materials. The theoretical and methodological basis of the study was the concept of modernization and the theory of the public sphere of J. Habermas, which made it possible to analyze the relationship between the government and the public in Russia as an outwardly expressed and situationally determined social interaction in the context of preparing modernization transformations. The basis of the research is made by memoirs and correspondence of statesmen and public figures. Analysis. It is noted that dinners on the occasion of anniversaries and celebrations in honour of the Sevastopol Defense heroes, as well as other celebrations in the context of the socio-political upsurge of the 1850s, turned into government-public channels, through which representatives of the Russian educated society tried to convey the transformative ideas generated in the public environment to the autocratic power. Results. In the first years of the reign of Alexander II, under the influence of a complex of factors, there was a qualitative change in the public sphere in Russia as an interaction zone between the government and educated society towards the formation of a subject-subject government-public relations model, characterized by the desire of both the public and the government to take into account the interests and needs of each other friend to achieve a common goal – the preparation and implementation of a set of reforms.

Peran Hubungan Masyarakat (Humas) dalam Pengelolaan Layanan Informasi E-Government di Kantor Kementerian Agama Kabupaten Gresik

Public relations in an organization aims to create a positive image of the organization in public. Government public relations provide services, disseminate information and provide education to the public regarding policies and institutional work programs for the public. Management of information services can be accessed through social media, one of which is the website. E-government is an activity carried out by the government using information technology support in providing services to the community. The purpose of this study was to determine the role of public relations in managing e-government information at the Office of the Ministry of Religion, Gresik Regency. This study used a qualitative descriptive research method with a phenomenological approach, while the informants of this study were the Gresik Ministry of Religion's public relations officers. Data collection techniques were carried out by observation, interviews and documentation. Based on the results of data reduction, the results of this study indicate that the role of public relations in the management of e-government information services at the Office of the Ministry of Religion of Gresik Regency has not been implemented optimally.

The Use of Artificial Intelligent in Disaster Communication between Government and Society through E-Government in North Lombok

North Lombok Regency is the area with the worst damage impact due to the earthquake in 2018. The North Lombok Regency Government as the organizer of the regional government also has responsibility and authority in disaster management, under Article 5 of Law of the Republic of Indonesia Number 24 of 2007 concerning Disaster Management. The purpose of this study was to determine the implementation of E-government Public Relations in North Lombok as well as the supporting and inhibiting factors in the implementation of E-government Public Relations. This study used a qualitative descriptive method and conducted in-depth interviews with the Head of Public Relations Officer, BPBD, and the people of Gangga Village in North Lombok Regency. The results showed that the implementation of North Lombok E-government Public Relations in the 2018 earthquake disaster communication, according to the type of service, is for publication and interaction between governments and communities affected by the disaster. It was carried out via electronic government platforms, which are Website Facebook, Instagram, and YouTube to gathering data about how the government communicates with society regarding disaster management in North Lombok. Public Relations also conducts conditional cooperation with national online media. Public Relations also manages the information conveyed through the news menu on the website of the North Lombok Regency Government, called lombokutarakab.go.id. The supporting factors in the implementation of E-government Public Relations are the condition of the people of North Lombok Regency who are increasingly well informed with internet media in meeting their daily communication and information needs. The inhibiting factor is the lack of a telecommunication system network in the North Lombok area, especially in the blank spot area because the topography of North Lombok is mountains and valleys. In essence, the researcher considers that the PR of the North Lombok Government has been implemented but the operation of e-government needs to be improved. Out of the many existing social media, North Lombok Government Public Relations need to act in operating and optimizing them.

Can artificial intelligence enable the government to respond more effectively to major public health emergencies? ——Taking the prevention and control of Covid-19 in China as an example

In recent years, public health emergencies have occurred frequently, posing a serious threat to the regional economy and the safety of people's lives and property. In particular, the outbreak of the COVID-19 novel coronavirus this year has caused serious losses to the global economy. On this basis, this article attempts to use modern advanced artificial intelligence technology and modern social science and technology to provide technical assistance and support for the prevention and control of major public health incidents, in order to improve the Chinese government's public relations capabilities and response to public health emergencies. Ability and level. This article attempts to use 3S technology closely related to artificial intelligence technology to design and establish a public health emergency response system, so as to improve the government's response and decision-making ability to respond to and deal with public health emergencies, and reduce the occurrence of emergencies. The results showed that among the 298 respondents, 145 believed that public health emergencies depend on human-to-human transmission. Most event information is acceptable, while 169 people who rely on mobile phones for information think that most of them are acceptable, and 89 people who rely on TV media for information think that most of them are acceptable. It shows that the use of artificial intelligence technology can effectively solve and prevent the further development of the situation, and at the same time improve the government's ability and level to respond to major public health emergencies, and increase the government's prestige in the eyes of the public.

Effect of local Government public relations channels on Co-Production consciousness among residents of ordinance-designated cities

Effect of local Government public relations channels on Co-Production consciousness among residents of ordinance-designated cities

The Benefits of Application of Lebak Kita Application to Reach A Smart City of Lebak Regency

This study is entitled the benefits of application of lebak kita application to reach a smart city of lebak REGENCY. The purpose of this research is to find out and analyze the benefits to be obtained by the Lebak Government when applying digital applications. This research is expected to be one source of information and evaluation material for the Lebak Government in utilizing a digital application to support the realization of smart city. The supporting concepts and theories in this research were Government Public Relations, Smart City, Digital Applications, and Public Services. The method used in this study was a descriptive qualitative method, in which researchers described the benefits of the mobile-based Lebak Kita application. Based on the results of the study, the researchers concluded that the benefits of the application of Lebak Kita were; 1) facilitating the distribution of information to the public in an efective and efficient manner, 2) facilitating people's accessibility in getting the information needed, 3) realizing services for the community in a sustainable (continuous) manner, based on the characteristics of digital applications that are relatively easily accessed anytime and anywhere, 4) supporting the service system with the principle of technicality, namely with the Lebak Kita application, it will guarantee fast and precise service, 5) realizing the principle of profitability in government agencies, namely effective and efficient services, 6) realizing the principle of accountability (can be accounted for), 7) creating participatory development.

The role of public tax awareness on domestic revenue mobilisation in Uganda

Governments are weak at promoting and endorsing their gains and programmes. Taking Uganda in context, this paper explored the current tools for public tax awareness on Domestic Revenue Mobilisation (DRM), an oft-neglected area yet crucial for tax revenue generation. The note overviewed the DRM initiatives and the public tax awareness programmes in place to promote them. Using content analysis, the inquiry noted gaps in the planning of public tax awareness initiatives, which inf luences the execution, impact and appraisal of the campaigns, which in turn, affects the uptake of DRM initiatives. It calls for government accountability where all government agencies use public tax awareness tools to account for their plans and gains. It furthermore requires not leaving accountability to the finance ministry and the tax agency. Highlighting successful government programmes courtesy of tax revenue motivates citizens aboard DRM. This paper therefore averred that concerted government public relations will motivate citizenry participation and support for DRM.

The Mediating Effect of Work Category on the Relationship between Professional Competencies` and Decision Making among Public Relations in Government- Linked Companies

Organisational success can only be materialized when each stakeholder mutually agrees to benefit each other, thus making the organisation effective. And here is the main role of public relations (PR), were to be the middle person between each stakeholder, by performing their works through the competencies they mastered, to ensure that the decisions made will be valuable to organisation and stakeholders. The objective of this study is to examine the mediating effect of work category on the relationship between professional competencies and decision making among PR practitioners in government-linked companies (GLCs). A survey questionnaire was gathered from 157 PR practitioners and data were analysed through SEM PLS. Results indicated that the dimension of work category did influence the relationship between professional competency and decision making. In essence, the decision-making process of a PR practitioner working in Malaysia's GLCs can be enhanced or improved based on the level of professional competencies. The implication of these findings supported the role of the PR department as part of the important sub-system in organisation and competencies acquired by PR practitioners is the resource that able to maintain the survival of an organisation. In the nutshell, a large-scale study should be undertaken, which incorporate a large group of participants in the future to accommodate the responses from a wide population to increase the accuracy of results. Keywords: Public relations, competencies, decision making, mediating effect, GLCs.

The Effects of Promotional Type and Message Orientation on Government-Public Relationships and Intention to Apply for the Policy in the Policy Customer Relationship Management

The Effects of Promotional Type and Message Orientation on Government-Public Relationships and Intention to Apply for the Policy in the Policy Customer Relationship Management

The Role of Public Relations Team: Case Study of Image Management in the Governor of Central Java, Ganjar Pranowo in the Digital Era

Digital era forced public relations to manage the images in new ways. As a result, they could not rely only on the management of mass media. The impulse of media convergence influences a shift in political communication. Ganjar Pranowo became one of the governors who manage their image with all the changes from this era of convergence. Even though Ganjar is the head of government, his image is not only managed by government public relations. Bagian Humas Provinsi Jawa Tengah is one of the section which takes the smallest part in managing the image of Ganjar Prabowo. There are two other teams formed at the initiation of Ganjar to manage its image. A qualitative research with case study method will conducted in this research. The aim of this research is to describe the image management of Ganjar Pranowo in the digital era. The results show clearly that government public relations is still unable to work alone. But if you look at the collaboration performance of the three teams, this image manager is at the ideal level. In addition, the role of data is the main key in its management.

COVID-19: Need for Equitable and Inclusive Pandemic Response Framework.

When a new infectious disease emerges as an epidemic or pandemic, strict and appropriate mitigation strategies are critical. Appropriate steps that facilitate defining of cases, carrying out accurate clinical diagnoses, and forming a powerful health surveillance that addresses public health policies and procedures are necessary. Tracking the number of COVID-19 cases over time and flattening the curve is another important element to establish research settings and identify therapeutic components to expedite and develop effective interventions. Addressing the various sections of the society in a philanthropic way is crucial to acquiring the public cooperation that is essential to controlling a disease like COVID-19. In this study, we discuss various strategies and measures adopted by Kerala, an Indian state, to combat the COVID-19 outbreak. Regular and timely updates by government public relations and health departments were used in many of the adopted strategies. The engagement of health information systems, together with the application of decentralized governance and community engagement, has contributed to effective population health management and surveillance of the pandemic.