The Benefits of Application of Lebak Kita Application to Reach A Smart City of Lebak Regency

Abstract

This study is entitled the benefits of application of lebak kita application to reach a smart city of lebak REGENCY. The purpose of this research is to find out and analyze the benefits to be obtained by the Lebak Government when applying digital applications. This research is expected to be one source of information and evaluation material for the Lebak Government in utilizing a digital application to support the realization of smart city. The supporting concepts and theories in this research were Government Public Relations, Smart City, Digital Applications, and Public Services. The method used in this study was a descriptive qualitative method, in which researchers described the benefits of the mobile-based Lebak Kita application. Based on the results of the study, the researchers concluded that the benefits of the application of Lebak Kita were; 1) facilitating the distribution of information to the public in an efective and efficient manner, 2) facilitating people's accessibility in getting the information needed, 3) realizing services for the community in a sustainable (continuous) manner, based on the characteristics of digital applications that are relatively easily accessed anytime and anywhere, 4) supporting the service system with the principle of technicality, namely with the Lebak Kita application, it will guarantee fast and precise service, 5) realizing the principle of profitability in government agencies, namely effective and efficient services, 6) realizing the principle of accountability (can be accounted for), 7) creating participatory development.