Abstract

A smart city has developed gradually with the evolution of services and ICT technologies to achieve sustainability. Many academic and governmental documents reference this; however, there is no existing theoretical or empirical study on the characteristics of smart city services regarding sustainability. In this sense, this study aims to clarify characteristics of Conceptually Related Smart Cities (CRSCs) services from sustainability. The methodologies adopt a matrix taxonomy to sort the previous indicators in the first step. It also utilizes a keyword analysis based on a literature review to identify the characteristics of two concepts. Three outcomes result from the steps of theoretical structures. Firstly, this study develops SSC service indicators based on the synthesis of Sustainable Smart City (SSC) and Smart City and sustainable city. The second outcome is an identification of the relation between SSC services and Conceptually Related Smart Cities. Lastly, the study clarifies the significance of citizen engagement based on the evolutionary concept by typifying service development in the lens of sustainability in CRSCs. This study is worthwhile for understanding smart city services and managing different featured smart cities from a sustainability perspective.

Highlights

  • Cities have developed services and technologies to achieve sustainability by satisfying each period’s issues and the various stakeholder needs

  • This study aims to clarify the characteristics of Conceptually Related Smart Cities (CRSCs) services from the perspective of sustainability

  • As this study aims to clarify the characteristics of the CRSCs services from sustainability, the gap from these smart city service studies can be organized into four topics: (a) developing SSC service indicators based on the synthesis of Sustainable Smart City (SSC) and Smart City and sustainability; (b) identification of relation between SSC services and Conceptually Related Smart Cities; (c) clarification of evolutionary concept through typifying service development in the lens of sustainability in CRSCs

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Summary

Introduction

Cities have developed services and technologies to achieve sustainability by satisfying each period’s issues and the various stakeholder needs. The contemporary society has developed various smart cities to achieve the Sustainable Development Goals (SDGs) by mobilizing frontier technologies and urban planning strategies. The city services have been at the center of conversation in conceptualizing smart cities regarding sustainable development issues. According to the United Nations, the smart city is described as smart technologies for the sustainable community to achieve. Sustainable Development Goals and 2030 Agenda to ensure the principle of no one left behind (Excerpt from a chapter of “Transforming Our World” in 2030 Agenda for Sustainable Development Report (2016), and from The Sustainable Development Goal. Since they published those two agendas, the UN has noticeably begun to transform our world. There are various urban service elements described, such as health (SDG 3), education (SDG 4), water and sanitization (SDG 6), energy (seg 7), economy

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