Community Public Service Research Articles

Intelligent Smart Community Public Service Supply Optimization Algorithm under Big Data Background for Smart City

Abstract Nowadays, the organizational structure of public service facilities is loose, which is not conducive to the development and progress of public services. Therefore, it is very important to find an optimization algorithm for the supply of public services in intelligent communities. Aiming at the resource waste problem of high repetition rate and low utilization rate in the current method, an optimization algorithm for providing public services in intelligent communities under the background of big data is proposed. According to the attributes of planning factors, the planning scheme of the spatial layout is divided into multiple subsystems and the goodness value of the factors in the scheme is calculated by using the single factor modular root method. Taking each subsystem as a factor, the comprehensive goodness value of each decision scheme is obtained respectively, so as to complete the creation of the spatial layout model of public service facilities. Based on this model, the fractal dimension, shape, and discrete index of a land patch are calculated for the public service facilities of the intelligent community, and the calculated results are used to optimize the public service supply in intelligent communities. The experimental results show that the proposed algorithm can optimize the public service supply of intelligent communities and give them the advantages of low repetition rate and high utilization rate.

PENGELOLAAN JARINGAN DOKUMENTASI DAN INFORMASI HUKUM DALAM MENUNJANG INFORMASI PELAYANAN PUBLIK PADA KOMISI PEMILIHAN UMUM PROVINSI KALIMANTAN TENGAH

The aim of this research is to describe how the management of Law Documentation and Information Networking (JDIH) provide public services at the Commission of Public Election (KPU) of Central Kalimantan Province for supporting community public services in information and law products. This research applies qualitative approach with descriptive method. The data collection techniques were: 1) interview, 2) observation, and 3) documentation. The results show that the management of JDIH at KPU of Central Kalimantan Province in providing information/ law products has not been optimal yet. Developing quantity and quality of human resources is strongly needed in order to have the jobs finish effectively in accordance with the Standard Operational Procedures (SOP). It can be optimally by adding the quantity of personnel with suitable educational background/ skills and training. Adding appropriate infrastructures, especially networking/ internet system and application system, also special working rooms and library for JDIH will support the existence of law data/ information of KPU for the public. Public as the users of JDIH website will be helped by the existence of JDIH at KPU Central Kalimantan Province for finding law data/ information easily, effectively that is suitable with the aspects of prime public services.

BUILD CAPACITY FISHERMAN: IMPORTANCE OFF INCREASING FISHERMEN’S KNOWLEDGE IN PACKAGING FISH PRODUCTS

Community public service is one of the knowledge transfer activities between academics and community. One of the community service activities carried out in Muncar District, Banyuwangi Regency provide solutions to fishermen's problems related to a lack of understanding of the packaging of fish caught by fishermen. For this reason, the solution to this problem is offer capacity building training with fish packaging. The results of the training showed that the fishing partner participants experienced increased knowledge in accordance with the targets and achievements of community service activities. It is hoped that after this activity there will be follow-up actions to strengthen institutions for fishing partners.

Evaluation and Optimization of the Layout of Community Public Service Facilities for the Elderly: A Case Study of Hangzhou

Community public service facilities have a primary supportive role in the health of the elderly. Under the background of global aging, it has become vital to evaluate the elderly-adaptability of their layouts. Based on the supply and demand interaction perspective, this study used the questionnaire-AHP-2SFCA method for this purpose. Firstly, taking the six main districts of Hangzhou as an example, we analyzed the spatial distribution characteristics of the elderly population, and a weight index table of the health importance of public service facilities was constructed using a questionnaire survey and the AHP method. Secondly, the improved 2SFCA was used to analyze the accessibility of public service facilities in Hangzhou, and combined with the weight index table, the elderly-adaptability of public service facilities in the community life circle was comprehensively evaluated. Finally, the demands of the elderly and the supply of public service facilities in the same region were superimposed to study the differential pattern of supply and demand. The results showed the following: (1) The communities with the largest elderly population are mainly concentrated in Shangcheng District, Xiacheng District, the north of Gongshu District, the west of Jianggan District, and the north of Binjiang District. (2) Green space facilities in parks are most important to the health of the elderly, with a weight of 0.46. (3) The overall evaluation results of the community life circle in the study area were good, and the proportion of areas above the medium level was more than 50%. This showed that the concepts of “neighborhood center” and “big community elderly care” in Hangzhou have achieved initial positive results. (4) Based on the interaction between supply and demand, the research area can be divided into four patterns: supply and demand balance, supply shortage, demand gap, and low supply and demand. The results of this study will help to improve the layout and aging-friendly status of community life circle facilities in Hangzhou, and provide information for other aging cities.

Influence of Public Sports Services on Residents' Mental Health at Communities Level: New Insights from China.

It is generally believed that sports play an important role in healing and boosting mental health. The provision of public sports services is important for enhancing residents' physical fitness and mental health, and for promoting their satisfaction with government public services. To build and strengthen a high-quality sports service-oriented society, it is important to explore whether community public sports services influence residents' mental health. To explore this phenomenon, the study gathered data from China and employed multi-level regression models to meet the study objective. The results show that the residents' age difference is 0.03, and the average daily exercise time is 0.02, which is significantly correlated with residents' mental health. The results show that the lower the availability and greening of sports facilities, and the fewer rest facilities there are, the higher the mental distress of residents may be. Conversely, the improvement of the greening and availability of sports facilities can facilitate the promotion of residents' mental health levels. Moreover, it was found that the mental health of residents is mainly and positively affected by the cleanliness of sports facilities. The street environment affects mental health and is attributed to the damage to sports facilities. Neighborhood communication also improves residents' mental health, and trust between neighbors has the greatest impact on reducing mental distress. Finally, the study proposes that the government should propose strategies to optimize the provision of community public sports services in the study area to boost both social and mental health benefits.

Improving the Quality of Community Public Services-Case Study: General Directorate of Personal Records, Brașov

The public administration and the services it offers have an important role in the lives of citizens. The purpose of this research was to identify the factors that influence citizens’ perception of community public services in order to improve and make them more efficient. In order to conduct the research we used a mixed-method approach. In the context of the quantitative analysis, the sample comprises 798 beneficiaries of public services from Brașov County. In the context of the qualitative analysis, the sample comprises directors of institutions that offer public services in Romania and people with decision-making roles at the level of Brașov County. The results revealed that the citizens of Brașov County have a positive opinion about public services, and that factors such as age, living environment and income influence their level of satisfaction with these services. Furthermore, the results of the qualitative analysis offered information about the measures that could be implemented in order to improve the public services. Given that the main measure mentioned by the respondents refers to digitization, we argue that digitization might be the key element in maintaining the sustainability of public services and in increasing people’s satisfaction with them.

Research on Innovation Strategies for Community Public Service Supply Modes Driven by Digital Governance

Research on Innovation Strategies for Community Public Service Supply Modes Driven by Digital Governance

ASSOCIATION BETWEEN VIOLENT CRIME INCIDENT PROXIMITY AND COGNITIVE FUNCTION IN OLDER AFRICAN AMERICANS

Abstract Research on Area Deprivation Index (ADI) suggests that the built environment and neighborhood stressors (e.g., violent crime incidents) play a role in later-life cognitive function. However, most of the research linking ADI and cognitive function was conducted on majority White American samples. Further, while ADI is useful in facilitating efficient integration of social determinants of health (SDOH) into models of cognitive aging, it does not account for the impact of micro-level measures of neighborhood stressors on cognitive function. Therefore, the purpose of the current study was to determine whether violent crime incident proximity (VCIP) contributes to later-life cognitive function above and beyond ADI in older African Americans. Participants (N=147; M= 68.34) from an ongoing study, Pathways to Healthy Aging in African Americans—a Rutgers University-Newark community partnership fostered over 16 years of community engagement, health education, and public service—responded to measures of cognitive ability, SDOH, and demographic details. The results show that VCIP is a trending predictor of cognitive performance, when adjusting for age, gender, education, depression, and ADI. The result aligns with our hypothesis that individuals living in areas with greater VCIP will have poorer performance on cognitive tasks. Our findings suggest that for African Americans in an urban setting, hyper-local VCIP appears to be more useful at capturing the impact of neighborhood disadvantage on cognitive decline and Alzheimer’s disease risk. Therefore, for later-life cognitive health in African Americans, it is important to consider micro-level measures of neighborhood stressors such as VCIP.

SOCIAL CONNECTIVITY IS ASSOCIATED WITH INCREASED PERFORMANCE ON MEDIAL TEMPORAL LOBE FUNCTION IN OLDER AFRICAN AMERICANS

Abstract Research links social connectivity to cognitive function in older adults. However, many of the studies relating social connectivity to cognitive function focused on global cognition—orientation/attention, memory, verbal fluency, language, and visuospatial ability domains. In this study, we aimed to assess the association of social connectivity with generalization, a domain of cognition which relies on hippocampal function, in a population of older African Americans residing in the Greater Newark area. Specifically, we examined the impact of social connectivity on generalization using sensitive measures that tap into medial temporal lobe (MTL) function. Participants (N = 74; M = 73.84) from an ongoing study, Pathways to Healthy Aging in African Americans—a Rutgers University-Newark community partnership fostered over 16 years of community engagement, health education, and public service—responded to measures of cognitive function, social network, social engagement, mental health, and demographic details. Also, they completed a task-based functional Magnetic Resonance Imaging. Results showed that marital status was negatively associated with MTL function, with those that are either single, divorced, or separated outperforming those that are married. Similarly, depressive symptoms had a negative association with MTL function. Further, the linear combination of social network variables and covariates significantly predicted MTL function. Our findings illuminate the benefits of social connectivity and resources on cognitive skills, and amplify the need to study the brain in the social context.

Risk of violent crime may be associated with hippocampal‐dependent cognitive function in older African Americans

AbstractBackgroundResearch on Area Deprivation Index (ADI) suggests that the social environment and neighborhood stressors (e.g., violent crime risk) play a role in later‐life cognitive function. However, most of the research linking ADI and cognitive function has been conducted on non‐Hispanic white American samples. Further, while the ADI is useful in facilitating efficient integration of social determinants of health (SDOH) into models of cognitive aging, it does not take into account micro‐level measures of neighborhood stressors which may also affect cognitive function. Therefore, the purpose of the current study is to determine whether violent crime risk contributes to later‐life cognitive function above and beyond ADI in older African Americans.MethodsParticipants are part of an ongoing study at Rutgers University‐Newark called the Pathways to Healthy Aging in African Americans, a university‐community collaboration fostered over 16 years (2006‐2022) of community engagement, health education, and public service. Analyses included 149 older African Americans aged 60 and above (Mage = 68.68, SD = 7.25; Medu = 13.99, SD = 2.43; n = 149). Cognitive function was assessed via the acquired equivalence task, a measure of one’s ability to generalize past learning to novel task demands. Violent crime risk was calculated using the Risk Terrain Modeling technique, a geospatial risk assessment that evaluates the influence of the built environment on the distribution of crime.ResultsA multiple linear regression was run to examine the relationship between violent crime risk and cognitive function. Violent crime risk was significantly associated with acquired equivalence task performance, F(6, 142) = 5.948, p = .024, adj. R2 = .167, even after controlling for ADI, age, education, and depression. The results showed that individuals living in areas with higher risk of violent crime had poorer ability to generalize past learning to novel task demands.ConclusionOur findings suggest that for African Americans in an urban setting, hyper‐local violent crime risk appears to be supplemental with ADI at capturing the impact of neighborhood disadvantage on cognitive function and Alzheimer’s disease risk. Thus, for African American individuals’ later‐life cognitive health, it is important to consider micro‐level measures of neighborhood stressors such as violent crime risk.

Delineating Urban Community Life Circles for Large Chinese Cities Based on Mobile Phone Data and POI Data—The Case of Wuhan

In the recent decade, a new concept, urban community life circle (CLC), has been introduced and widely applied to Chinese community planning and public service facilities configuration alongside people-oriented urbanization. How to delineate the CLC has become a core task of urban CLC planning. The traditional way to determine the CLC using administrative boundaries does not fully consider the needs of residents. Recent research on urban CLC delineation is usually based on residential behavior survey using sample surveys or GPS data. However, it is difficult to generalize the sample surveys or GPS surveys for one specific community to that for others, because of the extremely high cost. Due to the ubiquity of the location-based service (LBS) data, i.e., the mobile phone data and points of interest (POI) data, they can serve as a fine-grained and continuous proxy for conducting human daily activity research with easy accessibility and low cost. Mobile phone data can represent the daily travel activities of residents, and POI data can comprehensively describe the physical conditions. In this paper, we propose a method from both the social and physical perspectives to delineate the CLC based on mobile phone and POI data, named DMP for short. The proposed DMP method is applied to Wuhan. We decipher the CLC’s boundary and residents’ travel activity patterns and demonstrate that (1) the CLC is not a regular circle but a non-homogeneous corridor space extending along streets; and (2) adjacent CLCs are found to share some daily facilities. Based on these findings, we propose that CLC planning should be data-based and people-oriented in general. In addition, sufficient space in the overlapping region of the CLCs should be preserved for future planning of public service facilities configuration, given that adjacent CLCs share some daily facilities.

Human Rights Violation Settlement by Regional Office of Ministry of Law and Human Rights In Maluku Province Through Public Communication Service

Introduction: Currently, there are many human rights violation allegations in Maluku either done vertically by Government or horizontally by the society. High number of complaints received by the People Communication Service (Yankomas) team in the Regional Office of Ministry of Law in Maluku and Human Rights indicates this phenomenon. Yankomas is tool to settle human rights violation allegation that has its legal ground on the Presidential Regulation Number 75 Year 2015 about National Human Rights Action Plan 2021-2022.Purposes of the Research: The purpose of this study is to examine the procedure for resolving allegations of human rights violations and mapping the handling of cases of alleged human rights violations through the Community Communication Service at the Maluku Kemenkumham Regional Office.Methods of the Research: This study uses empirical legal research methods related to phenomena and facts that occur in the field, especially those faced by members of the Community Communication Service Team of the Moluccas Kemenkumham Regional Office. The approach used is the statutory approach and the case approach.Results of the Research: In the year 2021-2022 complaints that enter the Regional Office of the Ministry of Law and Human Rights Maluku in the form of written complaints and verbal complaints, the number of complaints in this period has increased. The role of Yankomas in resolving allegations of human rights violations satisfies the complainants because all incoming complaints are properly resolved or explained. The settlement is carried out by inviting the reported party and other relevant stakeholders in a coordination meeting in which solutions and solutions are sought for the problems complained of. Public Communication Services should continue to be developed considering the high number of public complaints who are starting to realize that there is a role for the state to protect, promote the enforcement of human rights.

The Effect of Cross-Boundary Supply on the Accessibility of Public Services in Urban Governance: An Example of Shanghai

Due to regional variations in urban governance and the division of functions across different government departments, administrative divisions have caused serious fragmentations in local governance and raised serious obstacles to the standardization and equitable delivery of public services within communities. Existing studies have put forward solutions to the problem of governance fragmentation that prioritize optimizing organizational structures. However, these studies neglect to take into account the impact of administrative divisions on public service supply. Current developments in information technology (IT) have brought new opportunities to urban governance. In this study, we take the Community Public Service Centers (CPSCs) of Shanghai as an example to illustrate the impact of administrative divisions on the equitable delivery of public services. We then explore the use of IT-driven implementation of cross-boundary public services to establish an innovative urban governance model that improves the accessibility of public services. The study found that the cross-boundary supply with the support of IT will effectively improve the equitable delivery of public services. This research will provide references for improving the accessibility of public services, the efficiency of resource allocation, and the promotion of the equitable delivery of public services among communities—all of which contribute to the optimization of urban governance.

Unsur-Unsur Komunikasi Pelayanan Publik (Sebuah Tinjauan Literatur)

In service activities, service quality depends on the elements of public service communication. The element of communication plays a very important role in improving the quality of public services. Therefore, the communication factor needs to be a serious concern for public service organizations. Failure to establish public service communication can interfere with public service information and affect the quality of public services. The poor quality of public services has an impact on the low level of public or public trust in public service providers. Writing this article aims to review and synthesize the available literature related to the elements in public service communication so that it can contribute to an understanding of the elements of service communication in the public sector. The results showed that the elements of public service communication consisted of communicators, messages, media, communicants, and effects in the communication process. The five elements influence each other, relate to each other to form a single unit. If the five elements of public service are not fulfilled, it will have an impact on the low level of public or public trust in public service providers.

Exposing Literacy in SD and SMP Swasta HKBP Sidorame Medan

The program of Pengabdian Kepada Masysarakat (Public Community Service) is aimed the literacy improvement training for elementary and junior high school children aims to provide students as well as teachers with information assistance about the importance of literacy for the development of knowledge in Indonesian society. This activity was carried out by lecturers and students from the English Department, Faculty of Teacher Training and Education, HKBP Nommensen University with students from Czech University. The program of PKM Activity was started on July 25th, 2022, and ended on July 26th, 2022. It is very clear that the cause of the low literacy ability (in terms of reading) is the oral tradition that is still rooted in society. In addition, related to elementary schools, the school system still does not provide opportunities for literacy traditions to students. This also happened to students at SD and SMP HKBP Sidorame Medan. This problem is trying to be minimized by conducting community service programs related to literacy for elementary and junior high school students. The Project represents one of the important areas of development of reading literacy in school. The most positive feature is the fact that there are large numbers of identified target groups, not only students but also teachers. Teachers themselves should expose students to literacy. Literacy should become a culture.

Editorial

We are pleased to present you the second issue of Studies in Communication Sciences in 2022. Readers might wonder why the second issue of SComS is already published in September and not at the end of the year as usual. Actually, due to the high number of submissions and the very positive development of SComS as a platinum open access journal, we have decided to test increasing the publication rhythm from two issues to three issues per year. The first issue of this year was a special issue entirely dedicated to DACH 21, the first three-country conference on communication science held in April 2021 at the University of Zurich. In the present issue, emphasis is instead put on the General Section. The issue is comprised of six research articles addressing various aspects of media and communication research including reflections on the identity of the discipline itself as well as empirical and theoretical papers on the topics of argumentation, public service media, social norms and communication, quality of media systems, immigration, and issue fatigue. Additionally, we present you one book review. The authors hail from several countries across Europe as well as the US and, typical for SComS, we present you with articles in various languages.

Optimization of communication in public service units and publications of the South Sulawesi Cultural Heritage Preservation Center in the digital era

This study aims to describe the optimization of communication in Public Services and Publications in the Digital Era in the implementation of good services in the digital era by utilizing technology at the South Sulawesi Cultural Heritage Preservation Center. This study uses a qualitative descriptive method. The results showed that the optimization of public service communication and publications of the Cultural Conservation Preservation Center in the Digital Era went well, due to the establishment of good communication between employees, and jointly improving the quality of self and knowledge in the face of an increasingly developing technological era. Services carried out with the aim of making it easier for the public to access information related to cultural heritage, namely providing the website bpcbsulsel.id, youtube accounts, instagram, virtual reality, film documentaries, mobile cinemas and talk shows on tv have been able to be accessed by the public which can be seen by increasing requests for utilization. cultural heritage sites and the increasing number of people who come to visit the South Sulawesi Cultural Heritage Preservation Center located at Fort Rotterdam, so that people can easily access the information provided.

A Study of Urban Community Public Cultural Service from the Perspective of Citizens Participation Sense


 Urban social profound changes, the role of the community is increasingly prominent, and the construction of community culture is far behind the hardware improvement, community culture governance needs to be improved. This study uses the method of grounded theory to construct the model of urban residents' participation in community public cultural service. The Intention-behavior participation mechanism model is constructed to generate the willingness to participate under the combined action of community cognition, demand satisfaction and relationship association, leading to the generation of participation behavior. Community norms, resource and action logic have an impact on community residents' participation in public cultural service.

Implementasi VPN Menggunakan Metode Point to Point Tunneling Protocol

The XYZ office is a government agency covering various fields, ranging from government, economy, development, people's welfare, community life development and public service affairs. However, work activities in agencies were disrupted due to the COVID-19 pandemic which caused the government to impose a Large-Scale Social Restriction (PSBB) policy to suppress the spread of this virus, resulting in agency workers having to work from home. Therefore we need an appropriate means to be able to support these activities. One of them is making a technology design by implementing a VPN on a proxy router with the PPTP (Point to Point Tunnelling Protocol) method so that it can make it easier for employees to communicate without thinking about location. In addition, users can still remotely access the local network even though they are outside the office network. more secure. Based on the results of testing the network security at the XYZ Office before using the VPN Server, it proved that the wiretapping attackers could still obtain data in the form of website login information, proxy logins, or view data contents when exchanging data. Meanwhile, when the user connects to the VPN Server, the eavesdropper cannot see the contents of the data in it, then with the implementation of a VPN with the PPTP method, employees who are working from home can connect and communicate well with each other, with that work and information exchange will become more flexible and faster

Cracking "Rational Ignorance" With Institutional Arrangement: A Study on the Reasons and Countermeasures for the Lack of Willingness to Express Community Public Service Needs of Urban Residents —— A Survey Based on Dalian City Community

In order to further optimize the supply of community public services and meet the needs of residents for a better life in the community, this paper takes the behavioral hypothesis of "rational ignorance" as the framework for analysis and explores the root causes of the lack of willingness of urban residents to express their needs for community public services. The low civic awareness, high costs and low returns are the essential reasons for the lack of willingness of urban residents to express their needs, and they are also the endogenous factors influencing the low participation of urban residents in community governance and the poor performance of community public service provision. With the help of Williamson's institutional hierarchy framework, this paper proposes countermeasures for the lack of willingness of urban residents to express their needs for community public services from different levels of institutional arrangements in order to create a sound and complete environment for residents to express their needs, thereby alleviating the contradiction between supply and demand of urban community public services and building a new pattern of community governance that is jointly negotiated, built, and shared.