Provision Of Information Services Research Articles

PROCESSES OF THE TELECOM OPERATOR’S INFORMATION ARCHITECTURE TRANSFORMATION

The subject of the article is the architecture of information systems of telecom operators (BSS/OSS), requirements for it and the processes of its transformation. The goal is to transform the existing information environment of the operator into an open digital ecosystem, in accordance with business and technological requirements for the functionality and architecture of information systems of communication operators, which will introduce new business models, services and products, communication channels, and increase competitiveness. The following tasks were solved at the study: analysis of the current state of telecommunications and information systems used by telecom operators; analysis of requirements for business support and operational information systems, collection and analysis of requirements for the architecture of modern information systems in the field of telecommunications, analysis of the transformation process from the existing BSS/OSS architecture of the communication operator into the target architecture of the digital communications provider, elaboration of a recommendations for an intermediate architecture. To solve these problems, methods of system and business analysis were used, in particular, methods of analysis of software requirements, technologies for developing software application architecture. The following results were obtained. The current state of the telecommunications services industry, the features of the existing information systems of telecommunications operators (BSS/OSS) and the requirements for the architecture of such systems was analyzed. Strategies of transition to modern architecture was considered and analyzed. The target architecture of the digital service provider's information ecosystem and the process of transforming the existing BSS/OSS architecture into the target architecture were considered. Intermediate migration architecture was proposed. Conclusions: the transformation to modern information architecture will ensure compliance of BSS/OSS systems with market requirements and new technologies, adapt to their changes, allow operators to increase competitiveness, reduce operating and capital costs, create technological conditions for open digital ecosystem and transform the operator into a digital services provider. It was recommended to use an intermediate architecture based on the open standardized TMF API for such transformation.

Effectiveness of information services using cooperative learning approach with Jigsaw Technique to improve understanding of bullying

Bullyingis a deviant behavior that many students do, bullyingby students do can occur because of students' misunderstandings about the nature of this deviant behavior. One way to increase students' understanding of bullying is to provide information services using a cooperative learning approach with a jigsaw technique. The aims of this research aretested the significant difference in understanding bullying between the experimental group students who participated in the information service usingcooperative learning approach with jigsaw techniquewith control group students who participated in information services using lecture and question and answer methods.The research method used is a quantitative research method. The total sample of this study was 32 students with 16 students in the experimental group and 16 students in the control group. The results showed that there was a significant difference in understanding of bullying between experimental group students who are given information services using a cooperative learning approach with jigsaw techniques and control group students who are given information services using lecture and question and answer methods. Thus, the information service uses a cooperative learning approach with an effective jigsaw technique to increase students' understanding of bullying.

EVALUASI INOVASI SISTEM PELAYANAN PUBLIK PROVINSI SUMBAR UNTUK MENGHADAPI NEW NORMAL

Abstract: The urge to use technology in governance has been increasing since e-governance was used. This is confirmed by the emergence of the idea of the Industrial Revolution 4.0 recently. The government is required to be adaptive and able to optimize technology in serving the community. Not to mention in the midst of the Covid-19 pandemic, which forces people to limit their mobility and are advised to do activities from home to stop the spread of the virus. In this condition, the presence of government services must immediately transform into online form. The application of technology in public services today is basically not a new thing. The Regional Government as a government that is in direct contact with the community is already a public service through applications and online systems. As in the process of managing population documents, one of them is in West Sumatra. However, the application of technology in public services is still not optimal so that its implementation is not in accordance with new normal conditions. This research was conducted using a literature study method with descriptive analysis. From the literature study, it was found that one method to optimize the public service process is e-governance infrastructure in the form of an integrated online public service system from the government for the provision of information and public services. The results of this study can be a relevant source for policy makers for ASN in Indonesia by providing recommendations so that e-government schemes can be implemented so as to provide easy access for the community and increase work effectiveness and ASN safety in order to face the new normal period.Keywords: Public Service, E-Governance, Covid-19, West Sumatra

ANALISIS YANG MEMPENGARUHI KEPATUHAN MINUM OBAT HIPERTENSI PADA LANSIA DI PUSKESMAS PADONGKO KABUPATEN BARRU

Hypertension or high blood pressure is one of the risk factors for cardiovascular disease with a fairly high prevalence and mortality, especially in developed countries and developing countries, including Indonesia. Hypertension is caused by high blood pressure that exceeds normal. Currently, hypertension is still a major health problem. To analyze the factors affecting drug adherence to the elderly at padongko health center, barru regency in 2021. The type of research is analytic observational research with a cross sectional research design, sample in the study as many as 73 respondents with Random Sampling technique, simple random retrieval. The results showed that there was no influence between knowledge on medication adherence in the elderly (p = 0.626) > (0.05), there was no influence between attitudes towards medication adherence in the elderly, with p value (p = 0.532) > (0, 05) , There is no effect of length of treatment on adherence to medication in the elderly, with a value of p = 0.915 > 0.05, There is no effect of access to services on adherence to taking medication in the elderly, with a value of (p = 0.713) > (0.05) , There is an influence between family support on medication adherence in the elderly, with a p value = 0.047 > 0.05, There is an influence between the role of health workers on medication adherence in the elderly, with a p value = 0.026 > 0.05. Suggestion: Improving better services, especially in providing information services on the use of drugs to the elderly so that patients understand and can obey in consuming hypertension drugs.

Кутубхона – ахборот хизматининг энг асосий ижтимоий йўналишлари

The concept of continuous education covers the progress of science and technology, the widespread use of advanced production technologies in practice, the mastery of knowledge by a person, the method of fruitful activity and personal qualities that will serve him all his life in the future. Continuing education is the basis of the competitive personnel training system, covers all types of education, state educational standards, and personnel training systems, and create conditions for its activities. Continuous education makes it possible to create the necessary conditions for the formation of a creative, socially active, spiritually rich and highly educated person. In the provision of library and information services, it is necessary to take into account the leading importance of education, the democratization of education, the humanity of education, the social significance of education, the national orientation of education, the close relationship between education and upbringing, the identification of talented youth, and the creation of conditions for obtaining fundamental and specialized knowledge.

Provisioning of Information Products and Services for Visually Impaired users: A Study

Visually impaired people in India are estimated at 62 million; of these, 54 million persons have low vision, and 8 million have completely no vision. Government of India has been giving a lot emphasis on the improvement of the education, discusses the need of Digital Library for blind users, policies so that the persons with disability (Divyangjans) can live their life in a privileged manner as any other citizen of India. In this study, an effort was made to analyse efforts made by University of Delhi in providing information services to the visually impaired users as well as to know about the constraints faced by visually impaired users in acquiring knowledge in academic libraries, The study aims to provide an insight to the academic libraries to improve information services to the visually impaired users and discusses the need of Digital Library for them. It will be helpful for promoting web based and digital services for special users.

Migration of a Research Library's ICT-Based Services to a Cloud Platform

Libraries have been at the forefront in adopting emerging technologies to manage the library’s operations and provide information services to the user community they serve. With the emergence of cloud computing (CC) technology, libraries are exploring and adopting CC service models to make their own services more efficient, reliable, secure, scalable, and cost-effective. In this article, the authors share their experience migrating some of the library’s locally hosted ICT-based services onto the Microsoft Azure cloud platform. The migration of services to a cloud platform has helped the library significantly reduce the downtime of its services due to power or network or system outages.

Academic Library and Challenges of Service Delivery in Nigerian Universities in the Digital Era


 
 
 This paper describes Academic library and challenges of service delivery in Nigeria Universities in the Digital Era. It highlights the development of libraries in the digital era as a magical solution to meet the information needs of library users in the digital society, showing great sensitivity in the use of new technologies. It also explores new trends in providing information that librarians can use to re-establish the academic library to provide effective services. Lack of efficiency, technological inefficiency and inadequate energy supplies were highlighted as some of the challenges of providing information services in digital society. Librarians should strive to acquire ICT skills through personal training to be relevant and defend their profession. The study recognized academic library in the digital society as learning center, and also their major arms is to provide information services in support of teaching learning and research activities of the university in a digital society.
 
 

5G Embedded Sensor Network System for Sports Information Service Hotspot Recommendation

How to rationally allocate and integrate existing resources has become the top priority of the development of sports public information services in the transition period, but it is also a weak link in the construction of current social information resources. This article is aimed at studying how to develop sports information service hotspots based on 5G embedded sensor network systems. Methods such as the network structure based on 5G embedded sensors, the Kriging algorithm based on global optimization, and sensor distance measurement are proposed and also conducted experiments on the application of 5G embedded sensor network system in sports information service hotspot recommendation. The results show that people are satisfied with the sports information service of the wireless sensor network, with a maximum score of 9.8, which is suitable for the information provision of sports information services. The development of the times has met the needs of most people.

Impact of the COVID-19 Pandemic on Psychosocial Health of Persons With Spinal Cord Injury: Investigation of Experiences and Needed Resources.

Emerging evidence suggests that the COVID-19 pandemic has been accompanied by increased rates of depression and social isolation. However, we do not yet understand how the COVID-19 pandemic has affected the psychosocial health of people with spinal cord injury (PwSCI), a population that is already at risk of experiencing mental health conditions. The aims of the study were to (1) examine the impact of the pandemic on the psychosocial health of PwSCI and (2) investigate the experiences of PwSCI and resources they reported needing during the peak of the pandemic. A cross-sectional survey with closed- and open-ended questions was administered to 51 PwSCI. Participants were included if they had an SCI, were 18 years or older, lived in St. Louis, Missouri, and surrounding areas, and understood English. Canonical correlation showed a significant association between financial security, food insecurity, and personal assistance service use and adverse psychosocial health outcomes (p < .001). Participants reported interest in resources related to COVID-19 precautions for wheelchair users as well as home exercise programming and financial assistance with utilities. Finally, qualitative analysis revealed four major themes: (1) mental health during the pandemic, (2) financial concerns and reduced access to personal assistance services, (3) feelings of social isolation prior to the pandemic, and (4) local and national authorities' handling of the pandemic. PwSCI are impacted by the COVID-19 pandemic and reported a variety of resource needs. These findings may inform service providers, support systems, and organizations to better support PwSCI during times of crisis.

Analisis Kualitas Produk dan Kepuasan Pelanggan Terhadap Pelayanan Indihome di Jakarta Pusat

PT. Telkom (Telekomunikasi Indonesia) is a state-owned enterprise that has an important contribution to society because it is engaged in telecommunications services. Indihome is one of the service products from PT. Telekomunikasi Indonesia, which provides packages of landline, internet, and television services. In an effort to provide information services, it is necessary to evaluate the performance of internet services so that the service provider is able to maintain performance and improve performance where there are still shortcomings in performance from the user's point of view. To determine the level of service performance, this research was carried out by applying the servqual method and Importance Performance Analysis. The assessment of user satisfaction is based on five dimensions, namely Reliability, Responsiveness, Assurance, Empathy and Tangibles which later on each attribute performance will be classified into quadrant I which is the main priority to improve its service, quadra II attributes that need to be maintained because they have provided satisfactory service, quadrant III attributes that have low priority and quadrant IV attributes that are considered less important but have good performance. The results of this study indicate that the largest gap or gap lies in the Responsiveness dimension with a value of -1.00 and the smallest gap in the Empathy dimension with a value of -0.43. while based on the calculation of the Importance Performance Analysis the overall user suitability level is 83% which means that the services provided by the agency/company are in accordance with the user's perception. Where the user's perception of website services has been fulfilled

Pengaruh Pelayanan Informasi Obat (PIO) Terhadap Kepatuhan Pasien Tuberkulosis Paru Di Puskesmas Sosial Palembang

Drug Information Service (PIO) is an activity of providing and providing information, drug recommendations that are independent, accurate, unbiased, current, and comprehensive carried out by pharmacists to doctors, pharmacists, nurses, other health professionals as well as patients and other parties. To improve patient compliance, it can be done by providing drug information services (PIO). This study aims to determine the effect of PIO on the level of compliance of tuberculosis patients at the Palembang Social Health Center. This study used a Nonrandomized Control Group Pretest Posttest design which consisted of two groups, namely before PIO and after PIO. Data was obtained from the MMAS-8 questionnaire, sampling was carried out prospectively based on inclusion and exclusion criteria during February – March 2020 and analyzed using the Wilcoxon test. The samples obtained were 36 patients. The results showed that as many as 72.9% of tuberculosis patients were male and 27.0% female. A total of 40.5% were aged 25-44 years, aged 60 years were 21.6%. The percentage of patients complying before PIO high adherence 27.7%, moderate adherence 27.7%, and low adherence 44.4%. The percentage of patients who comply after PIO is high adherence 52.7%, moderate adherence 44.4% and low adherence 8.3%. Based on the Wilcoxon test, the value of p = 0.046 (&lt;0.05) so that the provision of drug information services has a significant effect on the level of compliance of tuberculosis patients at the Palembang Social Health Center.

Information Service Delivery and Utilisation in Selected Public Libraries in Rural Niger Delta Communities in Nigeria

The Niger Delta is a densely populated, grossly riverine terrain with people of diverse cultures and subsistence. Library services are expected to bridge the gap in access to information created by geographical barriers, and the lack of technological/digital infrastructure in rural areas to improve information literacy skillset of the locals. This study ascertains the functionality (as in the provision of information services) of the public libraries in rural areas where local patrons are supposed to enjoy undeterred library services. In conducting the study, the survey design was adopted, a questionnaire constructed and 115 library staff was drawn as sample. Based on the perception of library staff, results showed a poor state of preservation of information resources, with an apparent inadequacy. There were indications that information services are currently under-utilized by patrons based on the observed frequency of patronage. The only services offered in abundance were book borrowing and support for school reading programs. Little or no substantial career information counseling/guidance, information support for skill acquisition, Internet, e-books and agricultural extension services were offered. This may have allegedly daunted the goal of the public (rural) libraries in this region, the eagerness of locals for a possible nexus with the public libraries and have also impacted their information seeking habits. These events may have been modulated by the lack of adequate Internet facilities coupled with poor reading habits, poor electricity supply and underfunding among others. Useful recommendations like adequate funding, training of staff, how to improve information services and encourage patronage were offered accordingly.

A qualitative study of the health information seeking behaviour of adolescent girls in Iran indicates that public libraries could help supply information required about puberty.

The present study aimed to identify the puberty related information seeking behaviour of adolescent female members of Zarrinshahr public libraries. Using a phenomenology approach, this study sought to identify the puberty related information seeking behaviours for a population of female adolescent public library patrons located in the Middle East. The data were collected via event based interviews and the samples were selected by purposeful sampling method. After converting the audio to text, the transcripts were imported into MAXQDA 10, they were coded and then, the relevant categories were extracted. The information needs of girls experiencing puberty were identified and divided into four thematic categories: health issues, psychological issues, religious issues (religious precepts), and issues related to physical activity. Girls get this information from a variety of resources such as people, the Internet, social networks, documents, and libraries. The process of information seeking is so problematic for them because they are faced with content, family, social, and financial barriers and mainly lack Internet literacy and search skills. Health information seeking constitutes the main part of adolescent girls' daily lives. Identification of adolescent girls' health information needs, the main channels of information seeking, and the barriers the girls face while information seeking can help public libraries adopt the right policies regarding the provision of health information services.

FUNGSI PEJABAT PENGELOLA INFORMASI DAN DOKUMENTASI DALAM MEMBERIKAN PELAYANAN INFORMASI PUBLIK DI DAERAH ISTIMEWA YOGYAKARTA

In this thesis the author takes the title Function of Information Management and Documentation Officials (PPID) in providing Public Information Services in the Special Region of Yogyakarta. This study discusses how the main PPID is in providing information services in the Special Region of Yogyakarta based on the provisions of the applicable legislation. By using normative research methods and approaches to legislation and conceptual and qualitative data processing, it is concluded that the main PPID in the Department of Communications and Information Technology DIY has implemented Law Number 14 of 2008 concerning Public Information Disclosure. However, there are several factors that influence PPID in carrying out its function in realizing public information services in DIY including Juridical factors, Structural factors, Apparatus factors / Service Officers. Some of these factors are also obstacles faced by PPID in implementing Law No. 14 of 2008 concerning Openness of Public Information, namely, the low commitment of the leadership of public agencies, limited Personnel / Human Resources (HR) who specifically handle the provision and management of public information. information services in several OPDs within the DIY Regional Government, including an understanding of the duties and functions of some OPDs regarding the provision of a Public Information List and a list of excluded information and related to inadequate budgets

FIGHTER PLANE ONLINE GAME BASED ON DESIGN SCIENCE RESEARCH METHODOLOGY USING SOCKET.IO AND NODEJS

Computer networks are growing rapidly from time to time, making the internet, websites, web programming languages, and socket programming increasingly used in the provision of information technology-based applications and services. One of them is the availability of web-based online game multiplayer applications involving several players. This paper presents the research results in the form of designing and implementing an online game based on socket programming fighter aircraft on a computer network with a client-server paradigm. This research uses DSRM (Design Science Research Methodology) with seven sequential steps. Game applications are designed using Use Case Diagrams and implemented using JavaScript, Socket.io, and NodeJS. Application testing uses Black Box Testing and User Acceptance Testing (UAT). The results of Black Box Testing show that all features and menus in the game application can run well. In contrast, the results of the UAT with a total of 100 respondents indicate that 60% of respondents said the game was very easy to use, 30% said it was easy to use, and 10% said it was difficult to use.

Developing a transformational digital strategy in an SME: the role of responsible management

Based on the case study of an SME company in the United Kingdom (which we will call SweetStar Cloud), this paper examines the attempts of the company to achieve significant strategic change. The company is attempting to move from being a tradition managed service provider of information services towards becoming a significant influencer in the market for digital services in the UK. As part of a knowledge transfer partnership (KTP), a local UK University has been closely involved in developing this new strategic direction and it is well poised to present and analyse the story. From the use of tried and tested strategic tools, including Porter's generic strategies and segmentation and targeting, the company has also embraced digital-specific approaches for developing partnerships with clients, developing pilot projects and experimenting with its use of social media. At the heart of this research is an analysis of the move from push marketing towards models of attraction. This paper aims to explore how traditional strategic tools are still applicable in the digital era alongside new tactical approaches in the digital sector. This aim has led to an approach to business that is responsible, in terms of moving away from a traditional push-selling model to one of partnership with customers at a strategic level. Strategy in dynamic markets often highlights responsiveness as a key success factor. The ability to respond (a response-ability) requires more agile companies. As SweetStar Cloud has developed its strategy, it has focused in achieving this more effective ability to respond through a more collaborative approach. In this sense, agile response-ability converges with business responsibility, as new abilities in communication, cooperation and trust development become key.

Developing a transformational digital strategy in an SME: The role of responsible management

Based on the case study of an SME company in the United Kingdom (which we will call SweetStar Cloud), this paper examines the attempts of the company to achieve significant strategic change. The company is attempting to move from being a tradition managed service provider of Information Services towards becoming a significant influencer in the market for digital services in the UK. As part of a Knowledge Transfer Partnership (KTP), a local UK University has been closely involved in developing this new strategic direction and it is well poised to present and analyse the story. From the use of tried and tested strategic tools, including Porter’s Generic Strategies and segmentation and targeting, the company has also embraced digital-specific approaches for developing partnerships with clients, developing pilot projects and experimenting with its use of social media. At the heart of this research is an analysis of the move from push marketing towards models of attraction. This paper aims to explore how traditional strategic tools are still applicable in the digital era alongside new tactical approaches in the digital sector. This aim has led to an approach to business that is responsible, in terms of moving away from a traditional push-selling model to one of partnership with customers at a strategic level. Strategy in dynamic markets often highlights responsiveness as a key success factor. The ability to respond (a response-ability) requires more agile companies. As SweetStar Cloud has developed its strategy, it has focused in achieving this more effective ability to respond through a more collaborative approach. In this sense, agile response-ability converges with business responsibility, as new abilities in communication, cooperation and trust development become key.

Common Health Problems of ‘Forcibly Displaced Myanmar Nationals’ “(FDMNs)” of Bangladesh

Background: Around a million FDMNs have settled in Cox’s Bazar, the southeast coastal district ofBangladesh. The geographically proximate country of Rakhine state of Myanmar following armed conflictin this area in August 2017 and created a unique humanitarian crisis. It is important to know the currenthealth status of FDMNs because, without this information, equal and equitable health service provision isnot possible. So, we conducted this study to explore the common health problems of FDMNs residing incamps of Cox’s Bazar, Bangladesh. Method: This descriptive observational study was conducted from January 2018 to July 2019 at Cox’sBazar Medical College Hospital, Cox’s Bazar which first prioritized referred tertiary hospitals for FDMNs. Result: Among study FDMNs, Age ranges from 3 months to 97 years with a median age of 40 (25-60) years andmale to female representatives were almost equal (51.6% male and 48.4% female). Majority of the male werefarmers (engaged in agriculture, livestock and fish farming) and the females were house makers. One third ofthe primary respondents have formal education (i.e. religious education) in Myanmar. More than 30% of theparticipants reported having H/O recent death of family members in Myanmar with a median number of twomembers due to recent violence. 37% FDMNs were malnourished out of them 14.7% were severe. BCG scarmarks were found in 70% and only 40.7% were vaccinated with other vaccines in under five children.75.4%FDMNs were dependent on unqualified village doctors” for treatment. The most common NCD among theFDMNs people were COPD, DM, and HTN with risk factor tobacco use and frequent betel nut chewing.Chronic liver disease with underlying hepatitis C or Hepatitis B infection, HIV and TB were more common.Nearly one third FDMNs were clinically anemic. 42.9% of the participants reported do not won and use LLNin Myanmar. 73.2% FDMNs have knowledge about ORS use in diarrhea. Predominant diseases among admittedprimary respondents were CLD (15.7%) followed by COPD (13%), pregnancy complication and Injury (7.2%).Major causes of death in admitted FDMNs were COPD with its complication (25%) Cardiac disease (20%),CLD with Hepatic encephalopathy (15%), CNS infection and Septic shock (10%). Conclusion: This study identifies common health problems of the FDMN also called Rohingya refugeesin Bangladesh. FDMNs in Bangladesh are under significant health risks and necessary to scale up targetedhealth care policy and improvement of local GOB and non-Government health care facilities for them. J MEDICINE 2022; 23: 13-19

Implementation of Career Information Services in Choose Department in Higher Collection in MAN 2 Cirebon

Education at the high school level aims to prepare students who will continue their education to a higher level, as well as prepare students who will immediately work when they have completed high school education. Experience in the field shows that there are still many MAN 2 Cirebon students who are still confused about choosing a major or study program to enter in higher education, especially for class XII students. Students make career plans based only on their will and desire without considering their abilities, there are even some students who leave career choices to their peers or other people.&#x0D; The purpose of this study was to determine the implementation and provision of career information services in choosing majors in higher education at MAN 2 Cirebon and the factors that became obstacles in these services.&#x0D; This study uses a descriptive qualitative research method with a phenomenological approach. This study relies on the accuracy of data collection to obtain valid research results. Data collection techniques in this study used observation, interviews, and documentation of the implementation of career information services in choosing majors in higher education at MAN 2 Cirebon. The validity of the data uses data triangulation.&#x0D; Based on the research that has been done, it is found that the implementation of career information services in choosing a major in higher education at MAN 2 Cirebon is very useful and has an effect on students' interest in continuing to college. This can be seen from the data of students who are accepted into universities from year to year which has increased quite a bit. The implementation of career information services in choosing majors in higher education at MAN 2 Cirebon makes researchers pay special attention so that researchers conduct research by taking that title.