Project Management Performance Research Articles

The Importance of Communication Management Improving the Performance of Construction Project Managers in Developing Countries

The biggest threat that results in the project not being successful is failure to build a stakeholder project. Based on research on construction projects in developing countries, the lack of communication among workers due to cultural uniformity and the uniqueness of their respective regions can become work constraints that can affect implementation performance and productivity, namely, there is a 69.61% decrease in time performance. The main objective of this research is to analyze the role of communication management in improving the performance of construction project managers in developing countries, particularly the role of construction managers in implementing a construction project. This research uses a qualitative approach and a case study method. Sampling using purposive sampling. Forum Group Discussion to see how the opinions of construction project managers in Indonesia view the importance of communication management in the success of construction projects. The study results explain that the need for Public Relations Infrastructure management plays a role in ensuring various policies and communication to the public. This is a reflection of the effective function of public relations in the implementation of infrastructure development. In carrying out the construction, the construction project manager must pay attention to communication dynamics to support the success of infrastructure development projects. Contractors and other parties involved in infrastructure development must raise awareness of the essence of effective communication in fostering trust in the public concerned with infrastructure development.

RESEARCH ON PERFORMANCE MEASUREMENT AND SIMULATION OF CIVIL AIR DEFENSE PPP PROJECTS USING SYSTEM DYNAMICS

Public Private Partnership (PPP) mode is increasingly applied in civil air defense (CAD) projects to improve project quality and reduce the government’s financial pressure. Because CAD project has different attributes during wartime and peacetime states, it’s necessary to comprehensively consider the project performance under different states to conduct scientific performance measurement. This paper focuses on the process of construction, operation, and handover of CAD PPP project to construct a unified project performance measurement indicator system, then a system dynamics (SD) model is established to carry out dynamic performance measurement and simulation of CAD PPP project under different social states respectively. A case study is conducted to verify the effectiveness of the proposed SD model, model validation, sensitivity analysis and result analysis were included as well. The study result can make the project performance management of CAD PPP more scientific and reasonable, and help decision-makers to formulate effective performance improvement strategies. It’s found out that government plays an important role in CAD PPP projects, when resources are limited, the government should give priority to measures such as reducing tax rates and increasing subsidies to ensure project benefits. The research methods can also provide reference for performance measurement of other PPP projects.

The Impact of Project Performance on Customer Satisfaction

Project management performance, which means the overall capability of the performing project team to deliver the project to satisfy the customer’s requirements, has always been considered as one major key in achieving customer satisfaction, especially in a business-to-business organizational relationship. In this research, the researchers tried to find out how project performance actually impacts upon customer satisfaction. The project performance consisted of variables project scope management performance, project schedule management performance, project cost management performance, project human resource management performance, project risk management performance, project quality management performance, project communication management performance and project stakeholders management performance.
 Method.
 This research used quantitative approach. Data is collected through questionnaire distribution to companies in Jakarta and Bandung. Samples are respondent’s representative of companies, hold managerial position or decision maker. From around 400 distrubuted questionnaire, this researched managed to collect 112 valid response from 112 companies. Data is analyzed its validity and reliability and hypotheses testing employ regression analysis with SPSS software.
 Findings
 The research found that, In Indonesia, especially for the private sectors (93% of the respondents came from the private sectors, and only 7% come from public sectors), only four variables, which were project schedule, cost, human resources and risk management performance that significantly affected customer satisfaction. When the researcher interviewed 20 of the respondents most of them were the upper management in their organization, and most of them agreed on these findings.
 One of the most acknowledged reason for this is because most of the projects in the respondents’ projects were triggered by senior management decisions rather than fulfilling the organizations’ needs or the project deliverables’ users. These users were the ones who actually would use the project deliverables either in the form of products, applications, SOPs or even services. It was a very interesting finding, that many organizations actually conducted projects without actually needing the project’s outcomes. An organization should create a project to support its program, portfolio, vision and mission.

A study on the relationship between project management competency, job performance and job motivation in e-commerce industry

Purpose This study aims to investigate the relationship between project management competency, job motivation and performance in people engaged in electronic commerce (e-commerce). A questionnaire was developed for e-commerce workers in various professional aspects including business strategy planning, content management and design, sales services, marketing business sales, host settings, analysis and management. A total of 299 valid questionnaires were retrieved. Multiple regression analysis was applied to the testing and analysis on important competences for project management and the factors influencing job performance. Design/methodology/approach In this study, the related indexes are measured mainly through appropriate questionnaire design and the questionnaires were mainly distributed among employees and managers of the e-commerce enterprises. Tables 5–1 provide the personal profiles of the e-commerce personnel. A total of 350 questionnaires were distributed and 320 questionnaires were returned. After the 320 questionnaires were sorted and categorized, 21 incompletely-filled and invalid questionnaires were excluded, for a total of 299 valid questionnaires that were returned. Based on the quantitative data obtained from the returned valid questionnaires, files were created and statistical analyzes were conducted by the computerized statistical software statistical product and service solutions 21. According to the research question and nature of this study, the present study mainly adopted statistical methods, including descriptive statistical analysis, reliability analysis, Pearson’s correlation analysis and regression analysis. Findings The results suggested that the project management competency of those engaged in e-commerce had a positive influence on their work performance. The capabilities in the management of integration, scope and procurement were significantly important factors identified in this study. In addition, the internal and external motivations of those engaged in e-commerce had a positive influence on work performance, and thus, facilitated their influence on the project management competency. The results and statistical analysis could be a reference in e-commerce-related business management and serve as the basis for evaluation of the training of project management competencies for those engaged in e-commerce and further improvements of human capitals and corporate competitive advantages. Originality/value This study used literature on project management competence and job performance as a foundation; previous studies argue that project management competence has a positive correlation with job performance. Empirical results reveal that among the e-commerce personnel, most dimensions of project management competence are significantly correlated with job performance. This study reveals that stakeholder management competence, the newly introduced 10th dimension of project management competence, is also significantly correlated with job performance. Therefore, study results reveal that project management competence has a significant positive correlation with job performance. In this study, the two constructs of internal motivation and external motivation in job motivation are introduced for use as disturbing factors. Empirical results reveal that internal motivation and external motivation have a significant positive disturbing effect with respect to the influence of cost management competence and human resource management competence on job performance. Hackman and Oldham (1975) contend that the jobs calling for a variety of skills can boost the job motivation of employees. Study results reveal that job motivation is of great importance to the influence of project management competence on job performance and can be used as the basis for improving job performance.

The Impact of Maintenance Planning on Large Project Management Performance

Structured methodologies and tools for the tailored design of factories are adopted by suppliers of manufacturing systems but usually discontinued after the design phase. The use of an ontology-based virtual factory, continuously synchronised with the real plant, is proposed to guarantee digital continuity and enable in-situ simulation during the operating phase. This digital counterpart of the system can be used for integrated shop-floor simulations to assess production and maintenance planning decisions' future impact. An industrial application is provided in the context of roll shops, i.e., systems devoted to the grinding of cylinders for rolling mills.

The Effect of Project Management Performance With the Roles of Project Risk Management: Evidence From ICT Projects in Public Healthcare Sectors in Jordan

Project management has grown rapidly in the last few decades in numerous developing countries, and is now commonly used in various fields: construction, agriculture, manufacturing, IT, telecommunications, education etc. The high value of effective project management was determined by the high occurrence of multi-sector projects. This study explored the mediatory impact of Project Risk Management (PRM) in the relationship among the ICT projects in the Jordanian health care field between Project Management Efficiency (PMP) and Project Progress (PS). The study targets 457 ICT workers in the Jordanian Health Minister (MOH). In addition, 208 ICT workers in the Ministry of Health of Jordan are sampled in this report. Likewise, to prevent an answer error, the sample is up to 400. 300 valid responses were obtained from the questionnaire administered (representing 75.0 percent response rate). In addition, the analysis evaluated the research hypothesis using the Structural Equation Model (SEM). The findings showed the optimistic and statistically important impact of project management on project performance. Likewise, there were statistically significant positive effects on project risk management as a result of project management success. In addition, project risk management has major positive impacts on the performance of the project. The results indicate, in addition, that the relationship between project management efficiency and project success is mediated in part by project risk management. This study recommended that the greater implementation of the factors of project management contribute to greater project performance, which encourages clients (patients) in the Jordanian healthcare sector to remain in the ICT projects and recommend the industry to others. ICT ventures in Jordan's healthcare sector should therefore concentrate on setting a high level of satisfaction for customers to create positive customer contacts.

The Effect of Project Management Performance With the Roles of Project Risk Management: Evidence From ICT Projects in Public Healthcare Sectors in Jordan

The Effect of Project Management Performance With the Roles of Project Risk Management: Evidence From ICT Projects in Public Healthcare Sectors in Jordan

A Deep Learning Based Strategy to Promote the Performance of Project Management

A Deep Learning Based Strategy to Promote the Performance of Project Management

Examining the Impact of Social Media Use on Project Management Performance: Evidence from Construction Projects in China

Team members in construction projects often fail to communicate effectively, share knowledge, and coordinate as a whole. Although many construction organizations have adopted social media technologies to improve project team processes, little is known about how social media use at work affects project team processes and project management performance. Against this background, employing the enabler-process-intermediate outcome-performance framework, this paper aims to explore the mechanism by which social media use at work affects project management performance with a specific focus on project team processes and project team efficacy. Based on literature research and theoretical analysis, the theoretical model with several research hypotheses is formulated. The empirical data are collected from 156 construction project managers, and the structural equation modeling technique is applied to test the theoretical model. The results show that social media use at work positively influences three team processes, specifically, effective communication, knowledge sharing, and coordination. The three project team processes then indicate different effects on project team efficacy. Furthermore, the project team processes enhance project management performance through project team efficacy. These empirical results reveal the benefits of social media use at work in construction project teams and provide valuable implications for practice.

Penerapan Metode Building Information Modeling (BIM) Pada Pembangunan Gedung Integrated Laboratory for Natural Science and Food Technology Universitas Jember

Universitas Jember built high rise building and had a high complexity of work, it requires a construction project management to simplify and minimize errors in its process. Project management performance can be described through the concept of Building Information Modeling (BIM). The application of BIM method in this study used Revit Architecture for software support to obtain volume at each job in the monitoring process to determine MC0 and termin setting processes. The data used namely shop drwaning / forcon which is used as a reference in model. Building modeling in this study is divided into 3 modeling phases, namely lower structure modeling, upper structure and architecture. Based on the model, a tie beam volume was 26.74 m3 with reinforcement was 4,361 kg, 1st floor column concrete modeling was 52.87 m3 with reinforcement was 12.176,39 kg and perimeter wall volume on the 1st floor was 320.71 m2. The error that appeared in the calculation of the concrete volume in the BIM modeling with the conventional method is 0% while the error that appears in the reinforcement calculation is 0-0.042%.

Research on Performance Management of PPP Project in China

PPP (Public-Private Partnership) project performance management refers to the project management activities such as performance targets and indicators management, performance monitoring, performance evaluation and result application in the whole life cycle of PPP project. At present, under the background that most PPP projects have started, constructed and operated one after another, strengthening the performance management of PPP projects has become the focus of attention of all parties. This paper sorts out the general situation of PPP project performance evaluation management based on questionnaires and expert interviews, discusses and analyzes the key points of PPP project overall performance, success factors, problems in project implementation, clearing out of library, application of performance evaluation results, and future development trend, and puts forward opinions and suggestions to guide all parties to standardize the implementation of PPP projects in the next step.

The compelled circumstantial trust in project management environment: validation of the scale model

This article investigates the phenomenon of compelled circumstantial trust, which project managers are subject to when performing their functions in the project environment. The objective is to contribute to project manager‘s higher productivity and efficiency. Compelled circumstantial trust is a phenomenon that happens, for instance, when there is a change of any key stakeholder in the project environment, or when a new project manager takes over the project. Therefore, it is necessary to trust the administrative legacy inherited and those who are part of it, which may represent a potential problem for an efficient project management model and become a challenge for the project manager, and ultimately for the sponsor. This article discusses compelled circumstantial trust and presents a validated scale, together with a set of practices that aims to improve the performance of project managers in the exercise of their duties, while keeping the privileges and particularities of their role.

Modelling the effect of project cost management on project management performance: an application of SEM to Namibian MRCs

Government projects, particularly in developing economies, have continued to suffer setbacks leading to abysmal effectiveness and waste of resources. This study used a project management model to demonstrate how a project's time and quality performance can be improved by focusing on critical cost management elements. By developing and testing a structural equation model, the study analysed data collected in a survey involving 81 project management officers in selected Namibian Ministries and Regional Councils (MRCs). Results show that the cost analyses of previous projects and financial management implementations are critical components of project cost management that could significantly improve the time and quality performance of public sector projects in Namibia. Thus, the discipline to inculcate cost analysis and management skills and practices in public project management culture is essential for improving time and quality performance.

Modelling the effect of project cost management on project management performance: an application of SEM to Namibian MRCs

Government projects, particularly in developing economies, have continued to suffer setbacks leading to abysmal effectiveness and waste of resources. This study used a project management model to demonstrate how a project's time and quality performance can be improved by focusing on critical cost management elements. By developing and testing a structural equation model, the study analysed data collected in a survey involving 81 project management officers in selected Namibian Ministries and Regional Councils (MRCs). Results show that the cost analyses of previous projects and financial management implementations are critical components of project cost management that could significantly improve the time and quality performance of public sector projects in Namibia. Thus, the discipline to inculcate cost analysis and management skills and practices in public project management culture is essential for improving time and quality performance.

Mapping operations research in project management: a bibliometric analysis

Successful project management can help organisations in reducing costs and increasing its efficiency. Likewise, operations research has contributed significantly to improve project management performance with phase-project-planning methodologies. However, as far as we know, there is no literature review that compiles operations research in project management (OR+PM). Thus, this paper aims to present a bibliometric analysis of OR+PM using 1,254 research papers retrieved from ISI Web of Science. This final dataset is composed of articles from scientific journals published between 2001-2018. The results indicate that project scheduling, project management and resource-constrained project scheduling have been the backbone concepts of OR+PM; while terms, such as sustainability, earned value management, multi-objective optimisation, and multi-mode resource-constrained project scheduling problem have been gaining relevance in recent years. Results also show who have been the most influential authors, institutions and countries in the development of this field. Finally, future research opportunities for OR+PM are identified.

Risk Management in Information Systems Projects

Information technologies (IT) and information systems (IS) are the backbone of any developed business, and organizations without them cannot compete. In recent decades, many best practices standards, and guides have been made available to project managers and organizations aimed to improve project management. Unfortunately, IS projects continue to show a poor track record, and problems related to project management performance persists. Risk management has a vital role in this context since it can increase the likelihood and impact of positive events, and decrease the likelihood and impact of adverse events in the project. This article presents the results of an international web-based survey, studying if risk management processes are being implemented consistently in IS project management. The obtained results show low levels of risk management processes implementation and reinforce the idea that “it can be risky not to do risk management,” demanding more research in this area.

Impact of project management certification on project performance

In general, certified project management professionals are perceived to enhance project performance. However, this narrative has quite often been challenged in previous literature. We investigate this controversy by including professionalism and psychological capital as intervening variables. The research is based on an empirical survey of certified project managers in the region of Rawalpindi/Islamabad. 373 data samples were collected and further analyzed on the basis of critical success factor theory. The impact of project management certification along with intervening variables were hypothesized and validated to have direct and indirect relationships with project performance. Responses from certified project management professionals in the region of Rawalpindi/Islamabad support the perception but reflect that professionalism plays a supporting role between certification and performance. However, the study dismisses the role of psychological capital between professionalism and performance. We conclude that project management institutes and associations should ensure professionalism in the certification process to actually enhance project performance. The findings contribute to the body of knowledge in predicting improved project management performance by employing certified project managers with strong professional skills. Consequently, the research will help professional institutes to review the conformity of the required professional skills rather than just focusing on just passing an exam.

Project Manager’s Competencies and Sustainability of Public Projects

The objective of this study was to examine the relationship between Project Manager’s competencies and sustainability of public projects while seeking to establish whether project performance mediates this relationship. The research also seeks to establish whether Project Management certification has a moderating role on the relationship between project manager’s competencies and project performance. Extensive desk-top review of theoretical and empirical literature has been done to examine these relationships. From the reviewed literature, majority of scholars concur that there is a set of skills that account for the significant differences indicated between outstanding and average performers. No study was particularly identified that investigates the mediating and moderating effect of project performance and project management certification on the relationship between project manager’s competencies and sustainability of public projects in Kenya, with the concept of sustainability attracting diverse definitions among scholars. Results from an empirical investigation on the phenomenon in this conceptual review will aid in developing training programs and academic curricula tailored to meet the needs of public sector employers. The outcomes of this research will provide criteria for the selection of project managers.

Assessment of preconstruction factors in sustainable project management performance

PurposeThe construction sector has a global reach, and construction professionals worldwide often encounter challenges in delivering a project on time and within the assigned budget. Hence, this paper aims to investigate the preproject factors that most affect the performance of construction projects.Design/methodology/approachA literature review was conducted to identify these factors from previous research, after which a questionnaire was developed and distributed to construction industry professionals worldwide. The response data were collected and analyzed using several methods, including Cronbach’s alpha, Relative Importance Index (RII), Kruskal–Wallis test, and Spearman’s and Pearson correlations.FindingsThe results highlight four categories of significance, namely design, stakeholder, engineering, and procurement, with 31 factors being assigned to these categories. The relationships between each factor based on the categories established in the survey are then presented. With the help of data analysis, focusing on these significant preproject factors will help management teams to evaluate and improve the preconstruction process to achieve a higher project success rate.Originality/valueThis study differs from other studies in the literature by gathering all relevant preconstruction success factors by an extensive literature review. Finally, highly ranked factors are studied in detail for a better understanding of the impact of preconstruction factors on project performance. This study is supported by powerful tests such as Kruskal–Wallis test and Spearman’s correlation to study the perception of different groups on preconstruction factors. Furthermore, the data analysis will help in identifying and avoiding the failure part of the previous projects and will improve the planning and/or forecasting of the new projects.

Project flexibility and creativity: the moderating role of training utility

PurposeThe purpose of this paper is to study project management performance measures by analyzing how training utility affects the relationships between mutual trust, social interaction and creativity as well as mutual trust, social interaction and flexibility in projects.Design/methodology/approachUsing training utility and organizational support theory, eight hypotheses were developed. Responses from 279 project management professionals in the USA were collected. The hypotheses were then tested using partial least squares (PLS) and regression with the PROCESS macro approach.FindingsThe results suggests that the communication environment indeed has an important role in fostering creative and flexible project managers. Additionally, the study shows that organizations can actively improve the influence of the communication environment on project management creativity through training efforts. Interestingly, these findings may not hold for project manager flexibility.Practical implicationsIn today's project management world, organizations need project managers who quickly adapt to changing project management scenarios. To do this, project managers need to be creative, generating new and novel ideas, as well as flexible when converting ideas into action. Organizations often possess large amounts of knowledge, and project managers rely on good communication practices to access this knowledge in response to the required changes in the project domain.Originality/valueThe study includes contributions to theory and empirical research in project management by analyzing the critical role training utility has on the firm communication environments and its outcomes. The study shows that organizations can take an active role by investing in resources to promote flexibility and creativity in projects.