Conflict Management In Projects Research Articles

CONFLICTS IN PROJECT MANAGEMENT OF BUSINESS STRUCTURES

Based on the results of the analysis, it was concluded that the successful implementation of any project and meeting the needs of its stakeholders depends on the professional and competent abilities, skills and abilities of the team, as well as the leadership qualities of the project manager and his ability to avoid or prevent the impact of conflicts. The expediency of implementing the conflict management component into the methodical support of project management of the business structure has been proven, which consists of: planning of business project conflict management, conflict identification, conflict analysis, conflict response planning, conflict response implementation, and conflict monitoring. The final list will depend on the type of business structure, the direction of activity and the scale of the project. The purpose of such actions is to obtain a conscious and controlled level of risk in relation to the implementation of the project and the creation of value for the team (social and economic results). Conflicts within a business project can often arise at two levels: 1) individual (conflicts that affect the achievement of individual project goals); 2) general management (conflicts that arise from a combination of individual conflicts, accumulated problems, stresses, force majeure, etc., and which will affect the implementation of the entire project). The project manager should be clearly aware of the consequences that destructive conflicts can lead to and how to improve the impact of constructive conflicts on the results of the project. It was concluded that conflicts can arise during the entire life cycle of an entrepreneurial project, therefore, the project conflict management process should be permanent, from the birth of a business idea to its successful completion and satisfaction of the goals of stakeholders planned in the project. The nature of the occurrence of conflicts in the field of project management of business structures has been investigated. It was found that the formation of a quality project management mechanism of business structures should be based on quality monitoring of conflict situations both in the external and internal environment. The situation becomes more complicated for the manager when implementing projects within the framework of a global or multinational strategy, when one should take into account the peculiarities of the mentality of the target audience, the probability of a conflict of interests of stakeholders and differences in the legal field of business implementation. In this regard, issues of implementation of the main provisions of Ukrainian legislation on these issues into the European legal space, as well as the corporate culture of the business structure itself, are of scientific interest.

Escalation as a way to resolve conflicts and contradictions

The domestic and foreign practice of project conflict management and resolution is analysed. The concepts of “conflict” and “contradiction” are differentiated. The modern point of view on the essence of the conflict is revealed, suggesting that the conflict does not always have negative consequences. In some cases, it is necessary to increase the effectiveness of the project implementation, so sometimes managers are required to stimulate its development (escalation of the conflict). The specific features of the escalation of the conflict and its relevance in a particular conflict situation are determined. The psychological features of the conflict escalation are analysed, which are manifested in the reluctance of domestic leaders to take the problem higher because of the fear of not being able to cope with the management of the conflict. Strategies for managing project conflicts are highlighted, and a conceptual model for managing them is proposed.

The Practice of Conflict Management in Construction Projects in Kenya

Conflicts in construction projects seem an increasingly prevalent phenomenon in Kenya, perhaps because of the projects’ uncertainty, complexity, and diversity of participants. Management of these conflicts remains ineffective, an occurrence that creates a major obstacle to the success of project implementation, usually leading to an increase in project cost, delayed project completion, and in worst cases suspension of the project. A review of literature has revealed the negative role played by conflict on project success.This study sought to investigate the practice of conflict management in construction projects in Kenya to develop a schematic framework for managing conflicts, using project harmony potential as a measure of the availability of conflicts or their lack in construction projects. The study adopted a cross-sectional research design. Construction projects registered with NCA in the last five years within Nairobi and having the embedded unit of analysis of project participants under this study were sampled using the cluster method. Questionnaires were administered to project developers, contractors, and consultants working in consultancy or contractor firms randomly sampled. The study used inferential analysis of bivariate Pearson’s correlation and Regression analysis to determine the significant factors affecting the project harmony potential as well as establish a predictive model. The study demonstrated that there was a positive and statistically significant linear relationship between project harmony potential and delay management, project team partnering orientation, direct provisions for conflict management in the Project Handbook, promptness of Monitoring and Evaluation work, CPM (Construction Project Manager) technical experience, and communication plan. These factors were considered to be critical factors for the project harmony potential for construction projects in Kenya. A model was established using these variables and was found to explain 69.1% of the project harmony potential. The developed model will be useful in predicting the harmony potential of a project during implementation.

A Systematic Approach to Effective Conflict Management for Program

Due to the complex structure and stakeholder relationships within a program, the management of conflicts in program therein proves more challenging than with a single project. The internal conflict of a program affects the performance of the program team and the success of the program. The previous researches focus more on the project level rather than program level, and lack a systematic analysis of management mechanism of team conflict. This research contributes to the program conflict literature by investigating the unique nature and solutions of conflict within program team, taking a systematic and innovative view on the organizational structure of a complex construction program. The findings reveal unique program conflict and their causes and impacts, and suggest the principles and alternative resolution strategies for conflict in program. The different roles of stakeholders in program conflict are analyzed by social network method. A program conflict management model is developed for the effective management of program conflicts. The model provides a systematic view of the learning cycle of program conflict management, including conflict identification, resolution, feedback, and prevention, of which many patterns are found distinct from project conflict management. The research results can benefit practitioners and researchers in better understanding and minimizing program conflict.

CONFLICT MANAGEMENT OF SCIENTIFIC PROJECT

Human resource management in project activities requires managers at various levels to continuously monitor and control in order to prevent, avoid and reduce the occurrence of conflict situations. According to the results of the analysis of scientific work, it was concluded that in most cases the successful implementation of any project and meeting the needs of its stakeholders depends on the professional and competence abilities, skills and abilities of the project team, as well as the leadership qualities of the project manager and his ability to avoid or prevent conflicts. A new component of project management methodology is proposed, in particular, conflict management research project, which includes the processes of planning project conflict management, conflict identification, conflict analysis, conflict response planning, conflict response implementation and conflict monitoring. The implementation of these processes will allow the project manager and his team to take on a conscious and controllable risk regarding the implementation of the project in order to create value. Conflict within each research project exists on two levels, in particular: individual conflicts that can affect the achievement of one or several project goals, and general conflicts that arise due to a combination of individual conflicts, stresses, problems, etc., and can influence the implementation of the entire project. The project manager must clearly understand the consequences of destructive conflicts and how to improve the impact of constructive conflicts on the project implementation. It is concluded that conflicts can occur throughout the entire life cycle of a research project, therefore project conflict management processes should be implemented continuously from the very beginning of project planning to its successful completion and meeting the goals of stakeholders that are put in front of the project.

Instability of Mixed Nash Equilibria in Generalised Hawk-Dove Game: A Project Conflict Management Scenario

This paper generalises the Hawk-Dove evolutionary game by introducing cost sharing ratios for both players, and applies the generalised Hawk-Dove model to conflict management in projects through investigating the stability of Nash equilibria. A model with clashing interests between a project owner and a contractor is considered to derive their strategy adaptation given the cost sharing ratios. As expected, the pure Nash equilibria are shown to be dominantly stable while the mixed strategy equilibrium is observed to be unstable, across the range of considered cost sharing ratios. In addition, simulations are conducted on the strategy adaptation and stability of the equilibria under noisy and latent conditions. The obtained results can be used by project managers in optimising their strategy in practice.

Research on the Maturity Model of Conflict Management in Engineering Project

Integrated Project Management Maturity proposed a new concept. It is “Project Conflict Management Maturity”. It established a new concept of maturity level, established an evaluation index system on Project Conflict Management Maturity and used the multi-level fuzzy comprehensive evaluation method combined with the Project Management Maturity model to construct the maturity model of Project Conflict Management. Then, through numerical examples, it evaluated the score of object, got the maturity level of conflict management of the study project, verified the feasibility of the model for solving Project Conflict Management, provided some bases for solving problems of Project Conflict Management and had a certain practical significance about this problem.

How NOT to Manage a Project: Conflict Management Lessons Learned from a DOD Case Study

This is a case study of a failed Department of Defense (DOD) project, even though it was fully justified and badly needed. Project management within the DOD is a complicated process. Projects are beset by the agenda of various stakeholders within the DOD organizational structure. When this occurs, strong project management leadership is necessary for success. This paper analyzes the potential causes of the project failure resulting from the three domains of organizational conflict, and identifies lessons learned from the failure via a conflict management perspective. Lessons learned are presented to facilitate the management of interpersonal-based, task-based, and process-based conflicts on the part of project managers and project sponsors, thus increasing the likelihood of successful project management outcomes. This case study fills a void in the project management literature by examining the relationship between the three dimensions of organization conflict and the increase in various project costs, and then offering a Project-Conflict Management Framework.