Abstract
Integrated Project Management Maturity proposed a new concept. It is “Project Conflict Management Maturity”. It established a new concept of maturity level, established an evaluation index system on Project Conflict Management Maturity and used the multi-level fuzzy comprehensive evaluation method combined with the Project Management Maturity model to construct the maturity model of Project Conflict Management. Then, through numerical examples, it evaluated the score of object, got the maturity level of conflict management of the study project, verified the feasibility of the model for solving Project Conflict Management, provided some bases for solving problems of Project Conflict Management and had a certain practical significance about this problem.
Highlights
At present, China and various countries have carried out the project management of a wide range and in-depth study
Specification levels: when the score of Project Conflict Management Maturity between 2 to 3, is regulate the level, which means that the conflict is properly managed project, the project normally, generally unaffected; Progress stage: when the score of Project Conflict Management Maturity between1 to 2, in order to progress in level, which means that conflict to conduct an appropriate coordination and communication, but not very effective, is being progressive stage, the smooth progress of the project some effects may not reach the expected project results; Confusion levels: when the score of Project Conflict Management Maturity less than confusing level, which means that coordination and resolve conflict shall not be treated, leading to various aspects of the project had a negative impact, delayed the project proceed smoothly
The result of Project Conflict Management is M =B × CT =2.6784, combined with the results shown in Table 1, this Project Conflict Management Maturity value is between 2 to 3, the level is specification, this project’s conflict is properly managed, normally and generally unaffected
Summary
China and various countries have carried out the project management of a wide range and in-depth study. Because project management has always been a hot research, it can make the development of a country on a higher level. If people cannot resolve the conflict effectively, it will affect all aspects of the project. Many scholars study the Project Conflict Management, the literatures for the overall Project Management Maturity of the conflict are not many. Kang Wei [1] had a study on the project management of conflict. It did not study the Project Conflict Management on overall progress, so people couldn’t judge the conflict management of the project on a kind of level. (2014) Research on the Maturity Model of Conflict Management in Engineering Project.
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