ABSTRACT Background The Northeast of England faces severe health disparities, increased drug and alcohol use, and significant inequality impacts. This study aimed to extend understanding of the health needs of people associated with drug and alcohol misuse and to identify the barriers and facilitators to meeting these specific needs. Method A mixed method approach was used, which included a tailored behavioral insights survey (n = 38) and semi-structured interviews with eight service users recruited via a Treatment and Recovery service in the Northeast of England. Quantitative data was analyzed descriptively, and qualitative data with thematic analysis. Findings The study highlighted several health priority areas, with acute mental health issues being a primary difficulty for service users. The thematic analysis generated four themes illustrating the central barriers and facilitators affecting the fulfillment of health and wellbeing needs among service users: Positive environments and supportive relationships facilitated engagement, whilst stigma, internalized norms, and practicality issues were pertinent barriers. Conclusion The results suggest the critical need for strategic changes, including the co-location of services at user-preferred centers, reducing economic challenges. While also addressing the issue of stigma, focusing on raising professional awareness and addressing personal beliefs among service users regarding healthcare services.
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