Return Process Research Articles

패션물류센터의 효율적인 B2C 작업 방식에 대한 연구

The fashion industry consists of textile industries that produce and sell textile raw materials clothing industries that manufacture and sell clothing distribution industries that sell fashion consumer goods fashion information fashion publishing and fashion consulting. As the fashion industry gradually moves from offline to online transactions at online shopping malls in the fashion county rose 3.3 percent year-on-year to 49.8158 trillion won in 2022, according to the Seoul Investment Administration. In other words through the pandemic due to COVID-19, the restructuring of fashion distribution channels has accelerated reducing offline distribution networks and rapidly growing online distribution networks. ssfshop, LF, Kolon FnC, and E-Land Group are strengthening their online distribution networks and marketing while Musinsa, W Concept, Zigzag, Able and Brandy which are called the online fashion platform “Big 5,” have “stormous growth.” In this way with the acceleration of online distribution in the fashion industry logistics centers are also establishing an online-only system. However unlike B2B fashion logistics B2C fashion logistics is not easy to achieve logistics operation optimization through automated facilities (Auto Sorter, Digital Picking System (DPS). The reason for this is that B2C fashion logistics manually performs a series of processes such as single/multiple picking of individual units invoice output packaging invoice attachment and delivery preparation according to individual orders of consumers. In addition B2C Fashion Logistics requires work speed and efficiency for rapid and accurate order processing coping with seasonal shipping demand packaging accuracy of skilled personnel and rapid return processing. A study on the efficient working method of B2C fashion logistics was published in 2022 through a study on how to streamline the B2C process of shoe logistics applying the Line Balance methodology. However there was a limit to the fact that the previous paper was not able to conduct comparative analysis with various companies by research and analysis centered on Company A. Therefore this study aims to expand line balancing research in 2022 to introduce the “Flow Shop and Job Shop Method,” which is a work process method and to compare and study work efficiency by applying the Flow Shop and Job Shop methods, focusing on the B2C tasks of Fashion Logistics Center A and B. In addition, this study differs from the meaning of mutual comparison and research on ways to increase work productivity by applying the Flow Shop and Job Shop methods of logistics centers to revitalize online channels in the fashion industry, focusing on the cases of Company A and B.

STATISTICAL MODELS FOR ESTIMATING RESILIENCE

Abstract One important component of the Resilience paradigm is the degree of initial change and rapidity of recovery after a stressor. Resilience is determined by both the degree of response, if any, to an insult and, subsequently, the process of return to the initial state. Modeling the recovery process requires use of longitudinal analysis which can incorporate the underlying non-linear trajectory of change, and the multiple systems impacted by the stressor. We will show the models we have employed for one common stressor, surgery. First, we will define and show findings on the Expected Predicted Differential (ERD), the difference between predicted and observed recovery. Second, we will show multivariate trajectories of recovery to demonstrate methods to (1) define typologies of recovery, using PCA, and (2) typologies of individuals in type of recovery, using latent class analysis of trajectories. Second, given the state of the emerging art in resilience research, we will provide a statistician’s view on enhancing the resilience research through design (increasing number and timing of measurements, the number of subjects, and expanding use of the EHR), data structures (incorporating measurements from a greater number of diverse sources, using timing of measures to allow for assessment of dynamic mediation and moderation effects in defining the process), and analysis - extending the ERD to modeling non-linear recovery, incorporating causal analysis, including dynamic mediating and moderating effects into the analytic structure, use Area Under the Curve as a metric for recovery, latent class analysis, and use of multivariate trajectory analysis.

“They Stopped the Lives of Others”: Stateless Palestinians Facing Bureaucratic Violence in Sweden

Official calls for “failed” asylum seekers to leave Sweden ignore the difficulties and harms befalling stateless people who cannot return to previous countries of residence because they lack citizenship. Stateless people are caught in limbo, a position where they have no prospects of return or of attaining a residence permit in a predictable future. To learn the underlying logics and consequences of such limbo and how it is (re)produced in the Swedish migration bureaucracy, this article investigates three data sets: interviews with seven stateless Palestinians, the Swedish Migration Agency’s internal guidelines for the return process, and the same agency’s country reports on stateless people’s situation in the assigned deportation countries. Inspired by Hannah Arendt’s reflections on statelessness and modern bureaucratized societies, the article reveals that there are great challenges to access rights for stateless persons and in holding anyone accountable for decisions adopted by Swedish migration authorities. Moreover, the article shows how limbo induces two interconnected and multilevel technologies in migration authorities: ignorance and repressive consent. As communicating vessels, these technologies form a bureaucratic violence. While diminishing migrants’ access to safety and a dignified life, violence is sustained by legislative changes and insidiously hidden from public debate.

The effect of perceptions of justice in returns on satisfaction and attitudes toward the retailer

PurposeIn the competitive retailing environment, retailers who provide service experiences that stand out from the competition can gain a competitive advantage. Increasingly, an important aspect of the service experience involves product returns, in particular, the fairness of returns policies and procedures. Previous research studies support that interpersonal justice and informational justice relate positively to consumer attitudes and behaviors. In this paper, the authors examine the relative effects of interpersonal justice and informational justice on return satisfaction, positive word-of-mouth (PWOM) and trust. Additionally, the authors examine the moderating effects of returns process convenience and returns policy restrictiveness as indicators of procedural justice.Design/methodology/approachA scenario-based experiment methodology was used to test the relationships of interest.FindingsResults support that the effects of interpersonal justice on the outcome variables are stronger than the effects of informational justice. There is also support for a moderating effect of returns process convenience on the relationships between interpersonal justice and each outcome variable, as well as partial support for the moderating effect of returns policy restrictiveness on the relationship between interpersonal justice and PWOM.Originality/valueThe research extends previous work on the effects of justice on customer outcomes. Results support the importance of retailers treating customers with fairness during the returns experience and further support the benefits of providing a convenient returns experience.

Abstract C122: Patient perspectives on factors influencing repeat colorectal cancer screening in a Federally Qualified Health Center

Abstract Background. The life-saving benefits of colorectal cancer (CRC) screening can be maximized only if screening is completed at recommended intervals. The fecal immunochemical test (FIT), an inexpensive stool-based test recommended yearly, is the primary screening modality in many Federally Qualified Health Centers (FQHCs) and remains underutilized. To inform system interventions, we sought to identify patient perspectives on factors that influence the likelihood of repeated FIT screening over time in a large FQHC. Methods. Between September 2022 and March 2023, we conducted semi-structured interviews with patients who were due for FIT screening and completed at least one prior FIT test at a large FQHC that serves a primarily Latino population in Los Angeles County. Our interview guide explored patients’ perceived barriers and facilitators to repeat FIT over time and experiences with FIT clinic processes of care. Audio-recorded interviews were conducted in patients’ preferred language (English or Spanish), transcribed, and translated. Transcripts were coded using ATLAS.ti, and themes were summarized. Results. Among 17 interview participants, the majority were female (82%), Latino (94%), and Spanish-speaking (88%). The median age was 57 years (range 52-70), and 41% had an 8th grade education or less. Interviews revealed that patient, family, and provider/system factors influenced receipt of sequential rounds of annual FIT CRC screening. At the patient level, perceived importance of disease prevention and early detection on the part of patients facilitated proactive engagement in regular screening. Additionally, many patients thought the process of FIT completion and return was easy, although some patients did express low confidence in stool sample collection and time and work constraints impeding in-person FIT return. Another recurrent theme was motivation from family, both direct support (assistance with FIT completion and transportation to clinic) and indirect motivation (an intrinsic desire to stay healthy for family). At the provider/system level, language discordance hindered communication with providers, and in-language FIT instructions and availability of bilingual staff to translate were identified as facilitators. Patient suggestions to improve FIT completion included client text and letter reminders when due for CRC screening; print education that underscores the purpose of screening; and appointment consolidation for cancer and other preventive care screenings. Conclusion. Interventions to improve regular FIT-based CRC screening may benefit from emphasizing the importance of early detection; improving patient knowledge and confidence in how to perform stool sample collection; family support; and language-concordant staff and resources for multi-lingual and medically underserved populations. Citation Format: Narissa J. Nonzee, Beth A. Glenn, Debra Rosen, Genesis Sandoval, Diana Trujillo, Folasade P. May, Alison K. Herrmann, Christine Park, Alicia Lwin, Joanna Quintanilla, Jessica Tuan, Lauren Cai, Roshan Bastani. Patient perspectives on factors influencing repeat colorectal cancer screening in a Federally Qualified Health Center [abstract]. In: Proceedings of the 16th AACR Conference on the Science of Cancer Health Disparities in Racial/Ethnic Minorities and the Medically Underserved; 2023 Sep 29-Oct 2;Orlando, FL. Philadelphia (PA): AACR; Cancer Epidemiol Biomarkers Prev 2023;32(12 Suppl):Abstract nr C122.

영웅신화론을 통해서 본 중년남성의 모래놀이 사례연구

This study is a case of a middle-aged man. The client is intellectually excellent, but has not achieved psychologically balanced growth due to psychological problems (trauma) that occurred in the course of a dramatic life since childhood, has difficulties in interpersonal relationships, and has high levels of anxiety and depression. Sandplay counseling was conducted 24 sessions for the purpose of strengthening the ego and transforming negative motherhood. The entire process of sandplay was examined by applying Campbell's three stages of hero’s journey, the process of departure, initiation, and return. In addition, it was confirmed that the client’s trauma became the golden key and in the process of overcoming it, the inner growth of individuation progressed to the integration of consciousness and unconsciousness. The results of comparative analysis are as follows. At the beginning stage (Departure, episode 1-4), in the developmental history of knowing the adoptive mother as the birth mother until the second grade of elementary school due to the divorce of the parents and growing up with the 6 month younger sister, the hero was originally born and abandoned and went through all kinds of difficulties. Receive the call of the hero's journey to overcome. This stage of individuation is entering into the internal life that is urged by the unconscious. At this time, the client showed the direction to grow the negative maternity, guilt, and weak ego, which are the shadow parts. Second, in the initiation stage (5th - 18th), the hero goes through a gateway like the stomach of a whale and suffers. And while overcoming the ordeal, the meeting with the goddess takes place. This meeting confirmed that the growth in the true meaning of finding oneself occurs by integrating the conscious and the unconscious, distinguishing the self and persona, and consciously conscious of the shadow, anima, and animus. Third, in the stage of return (sessions 19 to 21), he realized that there is everything inside himself, adapt to the reality, become free, and move on to the process of becoming individual beings. In the sandbox, in the 19th session, a strong adult male appeared instead of a tall boy, and in the 20th session, the rise of being an individual appeared. And in the 21st episode, the last of the sandbox, a woman who had been lying down in the previous box got up and stood side by side with a man in a dress and wedding dress, suggesting integration. And in reality, they appeared to be confident in choosing a job that was beneficial to others and the environment that matched their values ​​rather than remuneration. The hero who returned to reality expressed his firm will to live a life that contributes to mankind. Accordingly, through a case study of sandplay counseling, based on Campbell’s hero’s journey, Jung’s process of individuation, persona, was distinguished, and the process of internal growth to find oneself by consciously consciously identifying the shadow, anima, and animus was confirmed.

Exploring near miss errors associated with split-pack robotic dispensing

Abstract Introduction Pharmacy automation using dispensing robots for the supply of medicines is not new. Improved dispensing efficiencies, maximised storage capacity and reduced dispensing errors are cited as key benefits.1 Published articles describe the impact of automation on dispensing error rates and types for original-pack dispensing2 with a paucity of literature on split-packs. Split-pack dispensing cannot be entirely eradicated: the ability to barcode and return to the robot facilitates the storage of medicines locally where dispensary footprint is limited; a manual process and one that is subject to human error. With anecdotal reports of split-pack robotic dispensing errors, there is an opportunity to explore near-miss errors as part of routine monitoring undertaken. Aim To establish the incidence and type of near-miss dispensing errors associated with split-pack robotic dispensing. Methods Approval was obtained from the Trust Pharmacy Research Committee. The need for ethical submission was waived. Near-miss dispensing errors were recorded in real-time via direct observations using a standardised data collection tool adapted from the Royal Pharmaceutical Society Near Miss Error Log3; with additional data collected on whether prescription requests were for original or split-pack quantities and storage location. All drugs dispensed/ checked in the dispensary between 09:00-17:00 were included (4 days in January 2023). All prescription types for individual patient medication orders were included. Stock drugs and outpatient prescriptions were excluded. A manual count of all items dispensed/ checked was undertaken each day to provide the denominator. Data was entered into Microsoft excel and analysed. Results Overall near-miss dispensing error incidence of 3.5% (72 near-misses/ 2035 items dispensed). Fourteen of fifty-eight (24.1%) erroneously dispensed items had two near-misses identified. Near-miss incidence associated with original-pack dispensing of 3.1% (50 near-misses/ 1590 items dispensed) compared with split-pack dispensing of 4.9% (22 near-misses/ 445 items dispensed). Chi square (with Yate’s correction) did not identify a statistical significant difference between the overall near-miss error rate between the two (p> 0.06). Most common original-pack dispensing error types were ‘wrong instructions on label’ (n=29/50), ‘wrong quantity on label and dispensed’ (n= 6/50), and ‘missing label’ on item (n=5/50). For split-pack dispensing, ‘wrong instructions on label’ (n=9/22), ‘wrong quantity dispensed’ (n=8/22), and ‘wrong quantity labelled’ (n=5/22) were most common. Discussion/Conclusion Local prevalence of near-misses is higher than in reported published literature1. Whilst direct comparisons are difficult to make due to differences in research methods, definitions, and operating systems; the incidence of near-miss errors associated with split-packs was notably higher than original-pack dispensing despite no statistical difference. Similar near-miss error types were identified for original/ split-pack dispensing with ‘wrong instructions on the label’ being the most common. This is consistent with published literature1 on errors with pharmacy automation. With split-pack robotic dispensing, it was noted that the quantity were not always as identified on the barcode label due to the manual returns process. Direct observations have indicated that missing patient information leaflets are a common problem for split-pack dispensing, although not recorded in this study. Further work should focus on causes/ contributory factors to split-pack robotic dispensing errors.

Living Forever on Earth: Philosophies of Temporal Eternity in Beethoven’s Ops. 110 and 132

Beethoven’s music has often been framed in terms of art religion, immortality, and secular humanism. Building on these studies, this article proposes that certain works by Beethoven enact a fantasy of infinitely postponing death and living forever on earth, something that I call temporal eternity. To develop this concept, it draws on the concept of chronolibido developed by the contemporary philosopher Martin Hägglund, as well as writings by Novalis and Friedrich Schlegel. The article’s case studies are Beethoven’s Piano Sonata in A♭ Major, op. 110 (1821), and String Quartet in A Minor, op. 132 (1825). In both works, the score refers to an increase in strength. Opus 110 concludes with a return of a previously heard fugue, marked “again reviving, gradually returning to life.” Similarly, the third movement of op. 132, “Holy Song of Thanks from a Convalescent to the Godhead,” revolves around a continually returning B section, titled “feeling new strength.” In both ops. 110 and 132, then, the textual references to strength occur in the context of a double variation form that supports cyclic processes of return. Their structural designs allow for the continual regeneration of each section, as though the evocation of new strength could recur eternally. Such formal processes depict strength as a renewable resource capable of sustaining temporal eternity.

Reducing delays in oncology clinic appointment scheduling for inpatients: A quality improvement project at a Veterans Affairs medical center.

328 Background: Oncology follow-up after hospital admission is an important transition of care. Patients with cancer discharged from the hospital often have high acuity needs such as new diagnosis follow-up or evaluation for resumption of therapy. We developed a multi-level intervention to improve post-discharge oncology appointment scheduling at the Michael E. DeBakey VA Medical Center in Houston, TX. Our goal was that by May 1, 2023, we would decrease the average monthly time from inpatient oncology RTC ordering to appointment scheduling from 3.4 days to 1 day. Methods: A process map identified inefficiencies in the existing oncology clinic scheduling process for inpatients. Quantitative data on timing of appointment scheduling was gathered from the electronic health record system from November 2022 through April 2023 and analyzed using Microsoft PowerBI and Excel. Based on this data and input from stakeholders, we designed the following interventions: 1) redesigning the “return to clinic” (RTC) appointment request order in December 2022; 2) educating oncology providers in February 2023 about how to write RTC orders to accurately reflect appointment urgency; 3) changing the triage process used by scheduling staff to prioritize post-admission oncology follow-up in April 2023. Improvements were measured using annotated statistical process control charts. Results: At baseline in November 2022, there were 22 completed RTC orders to oncology clinics for inpatients. These appointments requested an outpatient oncology visit for a mean time of 24.7 days in the future. On average, the RTC orders were placed 2.3 days prior to discharge and appointments were scheduled 3.4 days after the order was placed. Only 48% of inpatients with oncology clinic appointments requested had appointment scheduled prior to discharge. During the intervention period from December 2022 through April 2023, there were 130 completed RTC orders for inpatients to oncology clinics, with an average of 26 completed per month. The outcome measure of mean monthly time from RTC order placement to appointment scheduling was reduced from the baseline of 3.4 days in November 2022 to 2.3 days in April 2023 after interventions. There were no significant changes in the process measures of proportion of RTC orders completed correctly or proportion of inpatients with oncology clinic appointment scheduled at time of discharge. Conclusions: Redesigning the RTC order and educating ordering providers and schedulers on the appropriate use of the RTC order features decreased the time for oncology clinic appointment scheduling for inpatients. Additional reduction in scheduling time may be seen with a triaging process for return to clinic orders that prioritizes inpatients and improving communication with inpatients about available appointment times.

Modeling and Forecasting Exchange Rate Volatility in West Africa using GARCH models

Abstract This study empirically investigates the nature of exchange rate volatility in the context of West Africa. The study uses daily data on the exchange rates of the West African CFA franc (XOF) in terms of US Dollar. The empirical analysis has been carried out for the period from 13-11-2009 to 18-09-2023, for a total of 5058 observations. We excluded the last 25% of observations in order to evaluate the forecasting accuracy. The exchange rate volatility of the West African CFA franc against the US Dollar is estimated using GARCH models based on normal and student’s t-distribution of innovations. Results show that the ARMA(3,1)-GARCH(1,2) model with student-t distribution is well adequate model to capture the mean and the volatility process of USD-CFA exchange rate log returns. Keywords: Exchange rates, normal and student-t distribution, ARMA-GARCH.

The Influence of Winter Irrigation Amount on the Characteristics of Water and Salt Distribution and WUE in Different Saline-Alkali Farmlands in Northwest China

Winter irrigation is widely carried out to alleviate soil salinization in Northwest China. In recent years, the effects of irrigation amount and irrigation schedule on soil water and salt distribution and water use efficiency (WUE) during crop growth periods have been extensively studied, but the effects of winter irrigation on water use efficiency have been generally ignored. This work was conducted from November 2018 to October 2020 in two kinds of saline-alkali farmlands (mild saline-alkali farmland and moderate saline-alkali farmland) with five winter irrigation amounts (0, 150, 225, 300 and 375 mm). The results indicated that, during the winter irrigation period, the maximum moisture content layer in the soil becomes more shallow with the increase in the winter irrigation amount and the salinity of the soil. The salt return process mainly occurs during the late thawing period. After two years, for a winter irrigation amount of 150 mm to 375 mm, the change rate of soil salt in mild saline-alkali farmland decreased from −2.50% to −15.38% in the 0–100 cm profile, and that value in moderate saline-alkali farmland decreased from 12.22% to −16.85%. Compared with the non-winter irrigation treatment, the sprouting rate, survival rate, morphological index and cotton yield in the coming year are greater under the winter irrigation treatment. For mild saline-alkali farmland and moderate saline-alkali farmland, to keep soil desalinated, enhance cotton growth and save water resources, the recommended winter irrigation amounts are 225 mm and 300 mm, respectively. The research methods and results are of great significance for rationally evaluating the sustainable winter irrigation amount for cotton fields under mulched drip irrigation in different saline-alkali farmlands.

Elektronik Ticarette Tersine Lojistik Faaliyetlerinin Yeniden Satın Alma Niyetine Etkisi ve Algılanan Risk Değişkeninin Aracılık Rolü: Hazır Giyim Sektöründe Bir Araştırma

The increase in the use of information and communication technologies and the internet has led to an increase in the use of electronic commerce by consumers. The purpose of this article is to reveal how the service provided by the companies and the risk perceived by the consumers in the return process of the ready-to-wear products purchased by the consumers using electronic commerce affect the consumers at the point of repurchase. In this direction, 363 questionnaire forms were collected from consumers online and the collected data were analyzed with SPSS 26 and AMOS 24 package programs. First, reliability and explanatory factor analysis (EFA) were tested with SPSS program, then confirmatory factor analysis (CFA) and hypothesis tests were performed with AMOS program in accordance with the structural equation model. According to the analysis results of the hypothesis test, 5 of the 10 hypotheses were supported and the remaining 5 hypotheses were not supported. As a result, it has been determined that service procurement, one of the subcomponents of reverse logistics, and the mediating variable perceived risk have an effect on repurchase intention. It is also concluded that perceived risk has a mediating role between service purchase and repurchase intention.

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI WAKTU PROSES PENGELUARAN BARANG RETUR DENGAN METODE FISHBONE DI GUDANG TRANSMART BUAHBATU BANDUNG

This research was conducted with the purpose of analyzing the factors that influence the process of returning goods from the Transmart Buahbatu Bandung warehouse, in order to ensure smooth and efficient return processes. Therefore, this analysis can be used as an evaluation material during the return goods process. This study was conducted in the receiving division of Transmart Buahbatu Bandung, using a qualitative research approach, namely the fishbone analysis method, and employing data collection techniques such as observation, interviews, and documentation. The results of this study revealed that there are three factors that significantly affect the time it takes to process the return of goods from the warehouse, namely a shortage of human resources, disorganized storage, and inadequate facilities

1931–1933 жылдардағы қазақ балаларының ашығуы

The situation of children affected by famine in Qazaqstan in 1931-1933, who lost their parents, became increasingly difficult. Orphaned, homeless children seeking food and shelter would move to other regions. Along the way, the bones of dead children remained unburied and became prey for dogs and birds. The death toll from infectious diseases was also incalculable. In the early days of the famine, the Government seemed to ignore the deaths of starving and devastated children, and the fate of orphaned children, and didn’t take needed measures. Instead, they tried to hide this situation. The cases when children ended up in orphanages were especially difficult. Every day the number of the dead increased, and on winter days, when the relatives were unable to bury them, their bodies lay in the barn until spring. The number of dying children on the city streets and village roads was incalculable. Based on archival documents and eyewitness memoirs, the article examines the fate of Qazaq children who became victims of famine in the 1930s, and clarifies the measures taken by the Government to accommodate the starving and homeless children in orphanages, communes, and factory training schools. The work of the children's commission established by the Government and its results are analyzed. The process of return of refugee children to their native places is also described in the article.

Logistics outsourcing for armed forces: The mobilisation of civilian transportation vehicles

One aspect of the total defence concept involves the temporary requisition of civilian transportation vehicles to meet the increased logistical demands of a wartime army. These vehicles are selected and managed in peacetime, mobilised at the onset of the war, used by military units throughout the war, and returned to their original owners afterwards. This paper presents a model for the reception process of such civilian vehicles during mobilisation. In practice, however, reception processes are not without challenges. Under the time constraints of mobilisation, issues may arise, including inappropriate reception, missed deadlines, and compromised operational readiness. To investigate these issues, the study employs conceptual modelling, supplemented by insights from professional experience. The main contributions of this paper include a conceptual model of the mobilisation process, a framework for maintaining records of mobilised assets, and a focus on previously underexplored mobilisation issues. Proper reception of mobilised vehicles significantly affects the transportation capability and operational readiness of military units as well as the accuracy of the post-conflict return process. Implementation of the proposed solutions requires careful consideration due to interdependencies with other aspects of the mobilisation process, such as doctrinal arrangements, administrative systems, mobilisation procedures as well as the quality and regularity of both professional and reservist military training.

Work-focused healthcare from the perspective of employees living with cardiovascular disease: a patient experience journey mapping study

BackgroundPeople living with cardiovascular diseases (CVD) often experience work participation problems. Good work-focused healthcare, defined as the received advice, treatment, and guidance focusing on work participation, can support the patient and work place. However, experiences with work-focused healthcare are generally not always positive which is a barrier for work participation. Therefore, the objective of this study is to gain insight into the work-focused healthcare journey from the perspective of patients with work participation problems due to CVD, to understand their experiences and needs, and to derive opportunities for improving work-focused healthcare service at a system level.MethodsSemi-structured interviews, preceded by preparatory assignments, were conducted with 17 patients who experience(d) work participation problems due to CVD. The patient experience journey map (PEJM) approach was used to visualize the patients’ work-focused healthcare journey, including experiences and needs over time and place, from which opportunities to improve work-focused healthcare from the patient’s perspective were derived.ResultsAn aggregated PEJM consisting of six phases was composed and graphically mapped. The first phase, working, represents a period in which CVD health problems and subsequent functional limitations occur. The next two phases, short- and long-term sick leave, represent a period of full sick leave. The last three phases, start-, partial-, and full vocational reintegration, focus on the process of return to work that takes place ranging from a few months up to several years after sick-listing. For each phase the touchpoints, timespan, stakeholders, activities, experiences and needs from the perspective of the patients were identified. Finally, for better work-focused healthcare nine opportunities for improvement were derived from the PEJM, e.g. emphasize the need for work adjustment prior to the medical intervention, provide more personalized advice on handling work limitations, and putting more compelling pressure on the employer to create suitable work positions for their employees.Discussion/conclusionThis paper contributes insights to provide a more patient-centered work-focused healthcare trajectory for patients employed in paid jobs when living with CVD. The PEJM provides an understanding of the patients’ perspectives throughout their work-focused healthcare journey and highlights opportunities for improvement towards a better suited and seamless patient journey, Although this research was conducted within the Dutch healthcare system, it can be assumed that the findings on integrated work-focused healthcare are largly transferable to other healthcare systems.

Virtual training of the socio-protective network of families in vulnerable situations

This text aims, from an experience report, to discuss the elaboration of a training course for a socio-protective network, as a return process for participants of master's research in psychology with technical teams of Social Assistance. For this, didactic resources of the course, feedbacks and materials developed by the professionals participating in the course were used. Virtual dialogue was perceived as a necessary and powerful resource, even in the presence of some obstacles. From the training course it was possible to build a dialogue between theory and practice, which subsidized greater skills for professionals. Finally, the need for more training for network professionals is ratified, and the virtual format is indicated as a possibility in the face of the high demands of technicians and the time of operation in the field, as a possibility to expand the dialogues between the territories involved in networking.

Individualization, self-actualization of a personality and appeal to religious and moral values as a response of society to the challenges of the COVID-19 pandemic

The article analyzes the main issues of individualization, self-actualization of personality and return to moral and religious foundations. The process of self-awareness and return to moral traditions in the key of basic beliefs is considered as a way out of a difficult situation caused by a pandemic. The transition from individualization through self-actualization of the personality to the basic basic moral principles and to religion, which historically acts as one of the main guardians of traditional human values. Particular attention is paid to the external challenges of the COVID-19 pandemic and the processes of isolation, disunity of society, increased fears, anxiety, growing distrust and negative thinking associated with it. The response to such realities was the increased interest of a certain part of society in religious topics. At the same time, religious life and practice itself has also undergone significant changes under the influence of covid restrictions and global political, economic and psy­chological transformations of society. Such an experience of turning to the religious sphere in difficult periods of life is of great importance for us to preserve the basic foundations of historical, cultural and ethnic identity.

RANCANGAN TOOLSTORE PADA FASILITAS OVERHAUL DAN PERBAIKAN KOMPONEN PESAWAT TERBANG DI PT. XYZ

In carrying out its functions, an Approved Maintenance Organization (AMO) requires tools that are used to support and assist technicians in carrying out aircraft maintenance and components on the aircraft by existing procedures. At PT. XYZ as AMO, the room has not been separated between the tools storage room and the work area. Several problems arise because the tools storage room and the work area are still unified and the standards in the existing tools storage room have not been met. The problems that occur include, there is corrosion on several tools, there are tools that are missing from the storage area because they are scattered during the use and return process, there are findings in internal quality audits in the field of maintenance, especially in the reception and handling of tools that are not optimal. From these problems, it is necessary to design a storage room for tools regarding existing standards as a form of advice for companies in making a storage room for tools. The tool store design will be made with full attention to room conditions, lighting, temperature, and humidity under CASR 145 standards and determine the layout, number of shelves, and cabinets needed to place and store general tools and special tools.

Electronic Medical Record Management in Monitoring Loan and Return of Medical Records at Majalaya Hospital

This study aims to develop an electronic-based governance system for monitoring borrowing and returning medical record files at Majalaya Hospital. The Waterfall method was chosen as the main approach because the detailed and structured nature of this method allows planned and scheduled development. This approach also guarantees the quality of the resulting system, as each phase is completed in stages, avoiding over-reliance on a single stage. System development documentation is well organized, where each phase must be completed comprehensively before the next step can be carried out. One of the problems identified related to borrowing medical record files is the absence of an expedition book to record borrowing and returning. The existence of this expedition book is critical in monitoring the distribution of medical record files. Therefore, the authors designed a management system in accordance with the procedures for borrowing and returning medical record files. This system is expected to be able to efficiently monitor the distribution of medical records and organize borrowing and return processes more smoothly. With the existence of an effective monitoring mechanism, it is hoped that it can reduce potential problems that may occur when borrowing and returning medical records, even being able to deal with them proactively