Process Reengineering Research Articles

Determinants of process reengineering and waste management as resource efficiency practices and their impact on production cost performance of Small and Medium Enterprises in the manufacturing sector

The effect of resource efficiency practices of large enterprises is well-documented; however, very limited research studies have been conducted in this field on Small and Medium-sized Enterprises (SMEs) contributing to the manufacturing sector. This research study identifies how various driving forces differ depending on the type (i.e., process reengineering and waste management) of resource efficiency practices. Moreover, the impact of these practices on production cost is evaluated. For this purpose, we have utilized the secondary data gathered for the Flash Eurobarometer in September 2015 to investigate the determinants of resource efficiency action of 2055 manufacturing SMEs across Europe and the USA. We have employed binary logistic regression to classify the impact of several factors on the extent of resource efficiency activities such as process reengineering and waste management practices and determined how these activities contribute to production cost performance. Our results demonstrate that cost reduction and anticipating future legislation are two of the most significant motivations for implementing process reengineering actions. Moreover, customer demands and competition with rivals are two primary reasons for adopting waste management practices.

Business Process Re-Engineering: A Literature Review-Based Analysis of Implementation Measures

Business process re-engineering (BPR) is an approach to improving organizational performance. It evolved mostly within the private sector to maintain a successful business model despite increasing global competition. BPR presents a fundamental improvement in the essential organizational design. This paper investigates recent studies of BPR and identifies the success factors of BPR projects and their connection to the human–technology–organization (HTO) framework. By examining the relevant literature, we study various factors and their effects on the implementation of BPR and how these factors can affect process performance, successfully or otherwise. The aim is to study the literature to determine the success factors and challenges for BPR in the HTO framework. The article concludes by emphasizing the factors that will help to allow BPR to be implemented with a wider use in different sectors.

A model-driven approach to reengineering processes in cloud computing

The reengineering process of large data-intensive legacy software applications (“legacy applications” for brevity) to cloud platforms involves different interrelated activities. These activities are related to planning, architecture design, re-hosting/lift-shift, code refactoring, and other related ones. In this regard, the cloud computing literature has seen the emergence of different methods with a disparate point of view of the same underlying legacy application reengineering process to cloud platforms. As such, the effective interoperability and tailoring of these methods become problematic due to the lack of integrated and consistent standard models.

Автоматизации бизнес-процессов на малых предприятиях и повышение их уровня цифровизации за счет развития цифровой инфраструктуры посредством «Трансформации системы оборота информации»

The article is devoted to the study of the possibilities of modern means of automating business processes in small enterprises and increasing their level of digitalization through the development of the digital infrastructure of such companies through reengineering and transformation of the information circulation system. The article shows the possibility of using the developed author's methodology for transforming the information turnover system («TSOI»), which includes a number of algorithms and makes it possible to increase the efficiency of reengineering business processes in small businesses. The authors, within the framework of the article, describe the application of the developed specialized software (software) to automate the process of collecting tender documents from the platforms of electronic trading – «ROSA». The article substantiates the possibility of introducing the developed toolkit into the activities of small enterprises, and also conducts its approbation on the example of reengineering of business processes of a real enterprise. The effectiveness of the proposed toolkit has been proven within the framework of the case under consideration due to the calculations of the economic effects obtained from the implemented tools of the complex of business process automation tools.

Formation of a single information space in the context of the digital transformation of machine-building holding

Subject. The article considers the development of approaches to the integration of digital technologies into production processes of industrial enterprises to improve operational efficiency. Objectives. The purpose is to develop a mechanism for digital transformation of a machine-building holding in relation to the formation of a single information space based on modern approaches to business process reengineering. Methods. I apply methods of systems and economic analysis, modeling of business processes of enterprises. Results. The key factor in the formation of positive effects of digital transformation of industrial enterprises is the integration of business processes within a single information environment. The result of automation of key processes of products’ life cycle within the framework of a single digital platform will be the replacement of "patchwork" automation in disparate information systems of enterprises with integrated monitoring and life cycle management systems, operating on the basis of a single information space. Conclusions. The introduction of "seamless" information exchange based on a single information space is urgent for holding structures characterized by heterogeneous and poorly compatible information systems. The integration of systems of development, modeling, management, and analytical processing based on digital twins, the introduction of augmented and virtual reality tools, and the use of artificial intelligence elements for production management are a necessary stage for the formation of new methods of technological preparation and organization of production, and for the creation of a full-fledged digital twin of production and product life cycle processes.

Business Process Re-engineering to Support Cake Shop Business Sustainability

Business Process Re-engineering is usually carried out to increase satisfaction with goods or services so that customers tend to choose goods or services from certain companies rather than choosing goods or services from competing companies. This cake shop has been around since 2000, but previously in 1999 they had tried to process the cake shop's recipe so that they found a concoction that suited the local people's tongue. However, this business did not last long because the shop they owned had experienced a fire incident which caused the cake shop business to be evicted and eventually moved to another place so that they also received business threats, namely the emergence of many competitors selling similar products. The purpose of our research is that we will conduct a re-engineering analysis to optimize the business processes in the cake shop. The research method used in our research is descriptive. The descriptive research method is carried out by seeking information related to existing symptoms, clearly explaining what goals will be achieved in the research conducted. In this new model, we add a promotion method, namely by using advertising services on social media so that it can reach people who are still not familiar with the product. In the new model, we also added a process, namely a research process to add innovation to new product cake variants that will give a new impression to the shop's customers.

Analysis of the Management Effect of Cancer Patients after Oral Chemotherapy Based on Nursing Process Reengineering.

With the pollution of the environment and the acceleration of the social rhythm, the prevalence of tumors has increased year by year, and tumors have brought huge pain and inconvenience to patients. However, traditional nursing work consumes a lot of manpower and material resources, but it is difficult to improve the happiness of cancer patients, and it also brings a lot of troubles to many nursing workers. Based on the above reasons, we reengineered the traditional nursing process based on the BPR theory and applied the new process to the analysis of the management effect of cancer patients after oral chemotherapy drugs. The data shows that there are 23 patients with no pressure ulcer risk (score greater than 19) before care, 27 patients with low risk (15–19 points), 32 patients with moderate risk (13–14 points), and 18 people at high risk (less than 12 points). After nursing, there were 82 patients with no pressure ulcer risk, 10 patients with low risk, 7 patients with moderate risk, and 1 patient with high risk. This shows that the risk of pressure ulcers in patients with cancer after the use of chemotherapy drugs is significantly reduced compared with those without nursing. Nursing intervention can improve the psychological state of cancer patients during the recovery period, and nursing intervention can promote the compliance of cancer patients in various aspects of rehabilitation.

University Learning Outcomes: Statement of the Issue Within the Theory of Ill-Posed Problems

The article discusses the problem of determining the learning outcomes for educational programs of the university, including at the program level and the level of individual disciplines included in the program. The goal is to substantiate the understanding of the definition of learning outcomes at a university as an inverse ill-posed problem within the framework of the theory of ill-posed problems, which will allow further reengineering of the educational process at a university based on models of inverse and ill-posed problems. The article identifies the types of uncertainty inherent in education, which affect the possibility of an incorrect decision. The publication substantiates a new understanding of the educational process focused on learning outcomes at a university, as a process of finding a solution to an inverse incorrect problem. In this case, the learning outcomes formulated for a specific educational program are considered as an available solution to the inverse problem. The research carried out by the authors made it possible to construct a mathematical model of the educational process at the university and identify its components. The authors demonstrate that the optimal way to design the educational process is to design it as an inverse problem, and the list of disciplines, their content and the corresponding learning outcomes are determined and developed at subsequent stages, focusing on the goals of the program.

MANAGEMENT OF BUSINESS PROCESSES OF INTERNATIONAL COMPANIES: CONCEPTUAL AMBUSH, PRINCIPLES, WIKIS

The article is devoted to the study of the theoretical foundations of business process management of international companies. The study identifies four areas that use the process approach as the main approach to increase productivity, namely total quality management (TQM), the process of continuous improvement, business process improvement or business process management, business process reengineering (BPR). As part of the key determinants of business process formation, the author highlights business goals, business stages and stakeholders. Based on the theoretical analysis of foreign scholars’ research, five main areas of management philosophy of international companies were identified: 1) business process management system and organizational culture, which is based on the thesis that culture can be defined as a set of common values within a group. Manifested through ideas, attitudes, rituals, technologies, products and institutions; 2) business process management system to support the organization of processes: the business process management system was initially focused on the process organizational approach, which is used to design, analyze and improve business processes to manage and improve organizational behavior. 3) business process management system and organizational efficiency: the measurement system is crucial in management processes to assess and disseminate success stories for motivational purposes, assess progress, allocate and redistribute resources, and implement a system of continuous improvement; 4) business process management system as a tool to support corporate governance: modern international companies tend to adopt strategies that implement positive differentiation in the segments in which they operate, if they want to keep themselves and survive in the market; 5) business process management system as a tool of competitive advantage: the main purpose of business process management system is to create a competitive advantage of the company, thereby ensuring the quality of products and services that satisfy customers better, products and services of competitors.

Simulation for Decision Support in Process Reengineering in the Automotive Industry

With globalization and the high competitiveness faced in a business environment, adopting technological solutions to satisfactory respond to an increasingly demanding customer is the watchword for organizations. With technological advances and an increasingly volatile society, it is mandatory for industries to ensure agile production processes capable of responding quickly and assertively to consumer expectations. Industry 4.0 with its technological pillars comes up to boost company to have more flexible and agile processes. This work results of a project developed in an automotive factory that will be producing a new mechanical part. The definition of the best layout of the production line was carried in an instable environment characterized by budget limitations, security and space restrictions that forced the company to study and discuss four possible layouts to define the future line. The goal was to ensure that the line was able to produce 3625 parts/week with an Operational Income of 87%. Moreover, it was also important to consider the cost of implementing a new line in the company. With this study it is proven that in an automotive industry where flexibility is required in an unpredictable environment during a decision-making process, analyzing the impact and possible consequences of every change in a layout definition phase is a great asset, where alteration like adding a conveyor, Automated Guided Vehicle or Robots can be made easy and quickly, and important conclusions can be taken from this analyze with less effort. Finally, 2 criteria were created to examine every variant and a decision was made.

Research on the Reality and Path of Resource-Based Enterprises’ Digital Transformation

With the rapid development of information and communication technology, big data, cloud computing, and other digital technologies have become the impetus for the transformation of resource-based enterprises. The digital transformation of resource-based enterprises mainly involves business process reengineering and business model innovation. At present, there are several problems, such as traditional ideas that are difficult to change, insufficient online participation, inconsistent data standardization, insecure database, and shortage of talents. Based on the case study of large coal mining enterprises in Ordos and the mechanism analysis from strategic planning, operation management, and marketing, this study puts forward three paths, which are information network management, process intelligence management, and service platform management. Finally, the study points out that data mining, marketing strategy, data standards, data security, and team construction should be improved.

Production Line Process Improvement with Process Reengineering – A Case Study In Garment Factory

ABC is struggling to reach daily production objectives and has low productivity, which is one of the productline line process problem. Business Process Reengineering (BPR) employs process redesign heuristics to enhance an existing production line process using an assessment technique and fit-gap analysis. The simulation tool is used to model the production line process redesign. After adopting the provided approach and conducting the simulation, the company's production productivity and service level increased by about 45%. The required simulation resulted in critical measurements such as manufacturing capacity and lead-time. This research demonstrates the redesign production line process that must be followed to archive this artefact.

Performance Optimization Through Business Process Re-engineering (BPR) in a Post Covid19 Environment

Business process re-engineering allows organizations to transform their business processes to enhance their performance in terms of customers satisfaction and long-term strategies. In this research, business process re-engineering will be applied in shipping in one of the leading oil and gas companies. It all started when company has started to receive several complaints internally and externally during COVID-19. All types of complaints were related to one main root cause which is delay of ships, which were impacting customer’s supply chain in terms of supply shortage which has led to several shutdowns. Internally, we have received several complaints from corporate planning, and finance departments state that delays of ships result in profit losses due to not achieving sales targets and increasing operational cost. Clearly, delays of ships were negatively impacting customer satisfaction and profitability of company. Therefore, the need of BPR implementation became a must at this stage. The approach of business process re-engineering will be applied in a logical framework starting with business direction to identify goals and objectives of the company. Direction of the company and research objectives are to improve customer satisfaction and to increase profitability of the company by improving the area of shipping in terms of delays of ships. After collecting the data and conducting surveys. we have found that the company is facing a poor customer satisfaction index of product delivery time which is equal to 68%. Customer satisfaction index and profits were directly related to the current logistics system of the company. At the end, a comparison between previous state and improved reengineered state shows how business process reengineering has highly contributed to achieving research objectives.

Reengineering of territories and built-up areas: a conceptual framework

Introduction. The development of built-up urban areas, aimed at improving the living arrangements and standards, is implemented within the boundaries of an element of a structural plan, as well as related elements. It is important, since it affects the interests of a substantial part of the country’s population. The achievement of the goals, pursued by the national projects and programmes as socio-economic development tools, depends directly on the effective development of built-up areas. The effective development of built-up areas involves comprehensive transformation and modernization of territories and buildings on the basis of the concept of reengineering of territories and built-up areas, including methods of effective and high-quality change management.
 Materials and methods. The subject of the study is a set of measures that ensure the qualitative transformation of engineering (technological) solutions and serve as the backbone structure of reengineering in construction. The object of the study is the process of qualitative transformation of technological (technical) solutions and business processes (management decisions). It is noted that the actual focus of transformation of territories and built-up areas is implemented in the course of actions, taken within the framework of reengineering of technological processes (technical solutions), including the stages of reconstruction, renovation, technical retooling, repurposing, and reclamation. The factors, influencing the reengineering of management solutions, are provided. Features of the composition and properties of the reengineering of territories and built-up areas, characteristic of its practical implementation, are presented. Research methods include structural and functional analyses.
 Results. Current fundamental differences in the nature of regulatory impacts accompanying the traditional type of restoration (modernization), as well as impacts, made within the framework of reengineering of territories and built-up areas, are described. The authors suggest that the integrated approach of impacts, made in the process of reengineering of territories and built-up areas, is conveyed in the relationship between “property development – capital construction facilities – a technological solution”, as well as the scope and intensity of impacts. The general framework for the concept, underlying the implementation of the reengineering of territories and built-up areas, is presented.

The role of total quality management in process reengineering: a Field Study in Some Iraqi Private Banks

This study sought to know the role of total quality management in re-engineering operations to achieve excellence in Iraqi banking performance and to know any of the variables and dimensions most influential in achieving performance, and the questionnaire was used to collect data, and a sample of managers, heads of departments, and employees reached number 110)) People and the hypotheses were tested through the use of some statistical treatments, and the most important hypotheses were (the overall quality management is affected and influenced with the re-engineering of the processes by removing them).
 In light of the results, the study reached a set of conclusions represented in the fact that most of the managers in the research banks have shown a clear interest in the two main variables under the current research, namely total quality management and re-engineering processes to achieve good results at the level of performance, but it is clear that most banks did not pay sufficient attention The sub-dimensions are all subordinate to each basic variable, as some deficiencies have arisen in the performance of a group of banks than in other banks that have shown more interest, due to the lack of interest of some banks in providing skills, expertise, and techniques for implementing comprehensive quality management programs and restoring Engineering processes to the weakness of the possibilities available. As for the most important recommendations of the study, it is represented by the necessity of all banks adopting the approach to total quality management and their compatibility with programs for process engineering re-provision by providing mechanisms for implementing these two vital approaches through adopting an appropriate strategy in a manner that leads to achieving enormous improvements in performance to ensure keeping pace with the continuous change in the business environment.

Deep Learning-Based Emergency Care Process Reengineering of Interventional Data for Patients with Emergency Time-Series Events of Myocardial Infarction.

This paper proposes a representation learning framework HE-LSTM model for heterogeneous temporal events, which can automatically adapt to the multiscale sampling frequency of multisource heterogeneous data. The proposed model also demonstrates its superiority over other typical approaches on real data sets. A controlled study is performed according to computerized randomization, with 38 patients in each of the two groups. The study group has a higher resuscitation success rate and patient satisfaction than the conventional group (P < 0.05), and the time from the first consultation to the completion of the first ECG, the time from the completion of the ECG to the activation of the path lab, and the time from the emergency admission to the balloon dilation were significantly shorter in the study group than in the conventional group (P < 0.05). The emergency care process reengineering intervention helps patients with acute myocardial infarction to be treated quickly and effectively, thus improving their resuscitation success rate and satisfaction rate, and is worthy to be caused in the clinic and widely applied.

ERP systems: aspects of selection, implementation and sustainable operations

This paper gives recommendations for selecting, implementing and sustainably operating ERP systems. We indicate special aspects which are important from our point of view. The paper addresses practitioners who are responsible for ERP systems, especially IT and project managers. The structure of the paper matches the three main phases of an ERP system’s lifecycle within an enterprise: selection, implementation and operations. General process models are given for selection and implementation of ERP systems. Our suggestions stretch from project management, business process reengineering, system selection criteria, reporting and customizing to choosing key users, data migration, and user training. Operations of ERP systems are commented according to the views defined by the ARIS concept. We are focusing on organizational issues, but give also remarks on business process maintenance, exploitation of ERP functions, and data management. While other publications give rather general advice, recommendations in this paper are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system.

Creating a Service-Oriented Information and Educational Space

The current stage of the digitalization of education is associated with the transition to professional standards as a basis for practice-oriented training of competent professionals who can actively function given the constant improvement of various kinds of technology and have a high degree of professional qualification and competitiveness. At present, a vast number of new professions and activities related to digital transformation and re-engineering of traditional business processes are emerging in the labor market. As a response to such a challenge of our time, the highest priority becomes the task of even more in-depth practice-oriented training of highly qualified personnel for the digital economy based on a variety of methods and tools to support learning. The goal of the present study is to develop fundamentally new methods of creating educational programs with consideration of individual requirements and characteristics of students. In this area, the standards developed by the World Wide Web Consortium, such as WSDL, SAWSDL, SOAP, UDDI, WSMO, are used. However, their application in the process of composition and interaction of information and educational services leaves several unresolved issues, which are considered in this article. As a result of the conducted research, the authors attempt to conceptually define the composition and principles of creating ontologies to provide for the search for and subsequent design of services of the information and educational space. Keywords—concept, information and educational environment, ontology, semantic interoperability, serviceoriented architecture.

Implementing structured follow-up of neonatal and paediatric patients: an evaluation of three university hospital case studies using the functional resonance analysis method

BackgroundIn complex critical neonatal and paediatric clinical practice, little is known about long-term patient outcomes and what follow-up care is most valuable for patients. Emma Children’s Hospital, Amsterdam UMC (Netherlands), implemented a follow-up programme called Follow Me for neonatal and paediatric patient groups, to gain more insight into long-term outcomes and to use such outcomes to implement a learning cycle for clinical practice, improve follow-up care and facilitate research. Three departments initiated re-engineering and change processes. Each introduced multidisciplinary approaches to long-term follow-up, including regular standardised check-ups for defined age groups, based on medical indicators, developmental progress, and psychosocial outcomes in patients and their families. This research evaluates the implementation of the three follow-up programmes, comparing predefined procedures (work-as-imagined) with how the programmes were implemented in practice (work-as-done).MethodsThis study was conducted in 2019–2020 in the outpatient settings of the neonatal intensive care, paediatric intensive care and paediatric surgery departments of Emma Children’s Hospital. It focused on the organisational structure of the follow-up care. The functional resonance analysis method (FRAM) was applied, using documentary analysis, semi-structured interviews, observations and feedback sessions.ResultsOne work-as-imagined model and four work-as-done models were described. The results showed vast data collection on medical, developmental and psychosocial indicators in all work-as-done models; however, process indicators for programme effectiveness and performance were missing. In practice there was a diverse allocation of roles and responsibilities and their interrelations to create a multidisciplinary team; there was no one-size-fits-all across the different departments. Although control and feedback loops for long-term outcomes were specified with respect to the follow-up groups within the programmes, they were found to overlap and misalign with other internal and external long-term outcome monitoring practices.ConclusionImplementing structured long-term follow-up may provide insights for improving daily practice and follow-up care, with the precondition of standardised measurements. Lessons learned from practice are (1) to address fragmentation in data collection and storage, (2) to incorporate the diverse ways to create a multidisciplinary team in practice, and (3) to include timely actionable indicators on programme effectiveness and performance, alongside medical, developmental and psychosocial indicators.

Exogenous Shocks and Business Process Management

Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.