Process Reengineering Research Articles

СОВЕРШЕНСТВОВАНИЕ БИЗНЕС-ПРОЦЕССОВ В КОМПАНИИ

The purpose of the article is to develop proposals for improving business processes in the organization. The methodological basis is a systematic approach, methods of system-functional, comparative, economic and statistical analysis. We analyzed trends in technologies that support business process reengineering, existing methods for modeling business processes, classification of business processes, methods for improving business processes. Recommendations are made to identify key performance indicators that will help the company see if the business processes of the company and employees meet the right criteria. It is concluded that each organization may have its own way of measuring efficiency and improving business processes, but economic and financial indicators are more accurate and reliable.

Retracted: Analysis of the Management Effect of Cancer Patients after Oral Chemotherapy Based on Nursing Process Reengineering.

[This retracts the article DOI: 10.1155/2022/4539125.].

ЭКОНОМИКО-МАТЕМАТИЧЕСКОЕ МОДЕЛИРОВАНИЕ ИЗМЕНЕНИЙ В ОСНОВНЫХ ПОКАЗАТЕЛЯХ ПРОМЫШЛЕННЫХ ПРЕДПРИЯТИЙ В РЕЗУЛЬТАТЕ ЦИФРОВИЗАЦИИ И РОБОТИЗАЦИИ БИЗНЕС-ПРОЦЕССОВ

The scientific article presents a fragment of research devoted to economic and mathematical modeling of changes in the main indicators and financial statements of industrial enterprises, as a result of the introduction of new technologies, artificial intelligence, as well as automation, robotization and digitalization of business processes. The purpose of the study is to present and compare two models (optimization and stochastic), demonstrating changes in the main indicators of the enterprise under the influence of digitalization. One of the main tasks of economic and mathematical modeling of business processes is to maximize the net profit of an industrial enterprise. The article presents three enterprise development scenarios, taking into account digitalization and time frames. The author associates the prospects of his research with the development and implementation of a methodology for applying business process reengineering.

RESEARCH ON BUSINESS PROCESS REENGINEERING OF REAL ESTATE ENTERPRISES

With the deepening of economic globalization, the global market has gradually changed from the situation dominated by sellers to the era dominated by buyers. This change makes the competitive environment in which enterprises are in become increasingly complex and the market competition becomes increasingly fierce. Due to the change of market environment, the field of management theory is also quietly changing, such as learning organization, virtual management, flexible organization and other new management models. Learning organizations strive to adapt to the changing market environment by constantly updating and improving their own skills; With the help of information technology, virtual management transfers part of the management functions inside the enterprise to the virtual space, realizes the cross-region, cross-time and space management, and improves the management efficiency. Flexible organization emphasizes that enterprises should be as adaptive as organisms, and constantly adjust their organizational structure with changes in the external environment to better adapt to market competition. These new management models provide new ideas and methods for enterprises to win the opportunity in the fierce market competition. In the early 1990s, the business process reengineering (BPR) theory proposed by American management scientists Michael Hammer and James Champy set off a process revolution in the world. The BPR project is a large and comprehensive issue. It involves the process setting and organizational structure of the enterprise, and is also linked to human resource management, IT system application and other links. It is a systematic project. This paper analyzes the background and significance of BPR appearing in the modern economic environment. The concept of BPR is introduced, and the three key principles of BPR (target process, customer research, and technical conditions) are analyzed. By studying the development process of enterprise BPR, the article discusses the BPR scheme of real estate enterprises according to the development status of China's real estate. The article is based on the "6 stages" (strategic conception stage, project initiation stage, analysis and diagnosis stage, process optimization design stage, process organization reengineering stage, and process evaluation and improvement stage) reengineering and optimization ideas. Starting from the business characteristics of the real estate market development department, cost management department, engineering management department, technical management department, and procurement management department, provide standardized and effective real estate enterprise business process management methods and practices to promote the successful implementation and operation of real estate projects.

МЕТОДИКА РАСЧЕТА ИНДЕКСА ГОТОВНОСТИ ПРОМЫШЛЕННЫХ ПРЕДПРИЯТИЙ К ЦИФРОВОЙ ТРАНСФОРМАЦИИ ОСНОВНЫХ БИЗНЕС-ПРОЦЕССОВ

The scientific article presents a methodology for calculating the index of readiness of industrial enterprises for the digital transformation of key business processes. The study reveals the important elements and tools of the methodology, and also presents the main steps for collecting data and preparing for the preliminary calculation of the index of enterprise readiness for digital transformation of business processes. Shown are fragments of a prepared survey sheet for managers of large industrial enterprises and its results. The working hypothesis of the study – calculating index will help identify vulnerabilities in the main business processes of an industrial enterprise. Research methods: analysis, modeling and deduction. The author associates the prospects of his research with business process reengineering, as well as with modeling and visualization of factors for the implementation of digital technologies.

Retracted: Deep Learning-Based Emergency Care Process Reengineering of Interventional Data for Patients with Emergency Time-Series Events of Myocardial Infarction.

[This retracts the article DOI: 10.1155/2022/7339930.].

Towards realisation of the public value of e-government: anticipation-reality gap and critical success factors in the context of Rwanda

Involving and meeting stakeholders' values in a project will result in success of the project. The main objective of this study is to investigate the anticipation-reality gap; and, thereby, to identify the critical success factors for realising the public value of e-government. This study follows an interpretive case study using the empirical case of the IREMBO single-window portal for e-government in Rwanda. The data analysis utilised thematic analysis and concept-driven coding approaches. The data analysed consists of IT policy documents, project documents, and interviews with policymakers, project managers, public servants, citizens, and intermediaries. Gaps are identified and recommendations are proposed as critical success factors. The findings also revealed that cultivating the installed base of socio-economic and technical capabilities, including but not limited to stakeholder involvement and business process reengineering, will be a promising avenue for realising the public value of e-government in Rwanda.

Comparing Scrum Maturity of Digital and Business Process Reengineering Groups: A Case Study at an Indonesia’s State-Owned Bank

Comparing Scrum Maturity of Digital and Business Process Reengineering Groups: A Case Study at an Indonesia’s State-Owned Bank

Exploring critical success factors for business re-engineering processes implementation: A review of literature

The paper is a review of critical success factors for Business Re-Engineering Processes Implementation. Business process re-engineering (BPR) has emerged as a crucial strategy for organizations seeking to adapt to rapidly changing business environments and improve operational efficiency. Successful implementation of BPR projects is contingent upon a comprehensive understanding of the critical success factors (CSFs) that drive their effectiveness. This literature review aims to explore and synthesize the key CSFs for business re-engineering processes implementation by analyzing a broad range of academic and industry sources. The review begins by providing an overview of the evolution of BPR, its rationale, and its significance in contemporary business contexts. Subsequently, it delves into an extensive examination of the literature to identify and categorize the CSFs that have been consistently highlighted in research and practical applications. These CSFs encompass various dimensions, including organizational culture, leadership commitment, stakeholder involvement, change management, information technology adoption, and performance measurement. Furthermore, the review explores the interrelationships and dependencies among these CSFs, highlighting the need for a holistic and integrated approach to BPR implementation. It also discusses the evolving role of technology, especially emerging trends such as artificial intelligence and robotic process automation, in influencing the success of BPR initiatives. By synthesizing and synthesizing the existing literature, this review aims to provide valuable insights for practitioners and researchers involved in BPR projects. It underscores the importance of considering multiple CSFs and their interactions when planning and executing BPR initiatives, offering a foundation for developing effective strategies and frameworks to maximize the likelihood of successful outcomes. Additionally, it identifies gaps in the literature and suggests directions for future research, encouraging further exploration of this critical area in the field of business process management.

ПРИМЕНЕНИЕ РЕИНЖИНИРИНГА БИЗНЕС-ПРОЦЕССОВ В ДЕЯТЕЛЬНОСТИ АВТОМОБИЛЕСТРОИТЕЛЬНОГО ПРЕДПРИЯТИЯ

This article discusses the main aspects and effectiveness of the application of business process reengineering in the activities of an automotive enterprise. Business process re-engineering is a strategic approach to improving the performance of an enterprise by transforming and optimizing its basic processes. The activity of an automobile manufacturing enterprise was analyzed, its fundamental business processes were considered. Also one of the business processes is considered in detail and new sub-processes to it are proposed. The article can be useful for managers and specialists in the automotive industry who are interested in improving the efficiency of their enterprise through optimization of business processes. The recommendations given in the article make it possible to improve the work of an automotive enterprise, optimize resources, reduce costs, improve the quality of customer service and achieve higher efficiency in general.

Empowering Organizations through IT and IoT in the Pursuit of Business Process Reengineering: The Scenario from the USA and Bangladesh

The current competitive environment demands that enterprises adopt changes that lead to market share and profitability expansion. One effective method businesses adopt is Business Process Reengineering (BPR). This entails redesigning business processes radically to realize significant progress on performance metrics. Information Technology (IT) is essential in enabling the successful implementation of BPR, although not exclusively singly accountable. It provides vital levers for simplifying tasks, institutional structural modification, work adaptations, and phenomenal achievements. IT remains pivotal alongside other factors that enable successful enterprise-wide change through strategically implemented BPR. Among other things, BTP promotes transformational capability through process optimization, task automation, and overall efficiency increment and catalyzes change within organizations. Utilizing IT in BPR initiatives unlocks fresh possibilities leading to phenomenal benefits such as superior productivity, streamlining of workflows, increased collaboration, and a remarkable improvement in performance. This piece exemplifies the importance of IT as a strategic tool when executing BP. It showcases its potential as a positive outcome driver in the dynamic business landscape.

Rethinking the business process through reengineering

In management, there are many management approaches that make it possible to increase the performance indicators of the enterprise. At the same time, the priority direction of the development of enterprises is the implementation of innovative activities. To achieve success in this area, companies are changing management approaches, organizational structures and business models. However, in the conditions of constant aggravation of the competitive struggle, the achievement of high indicators of the enterprise's activity is best ensured by the reengineering of business processes. The innovativeness of reengineering lies in the fact that it combines the use of the prerogatives of computer technologies, human resource management technologies and changes in business processes. In the current economic conditions, the speed of reaction of all subsystems of the enterprise and the efficiency of operations are of particular importance and are a necessary condition for its effective functioning in the conditions of constantly intensifying competition. In this situation, reengineering is the most effective, because it contributes to increasing the efficiency of the enterprise by changing the business model it uses. Therefore, the study of reengineering procedures, its principles and tasks is relevant in today's conditions. The purpose of the study is to generalize theoretical approaches to the main principles, types and tasks of business process reengineering as a tool for effective enterprise management. The methodological basis of the study was the work of domestic and foreign scientists on the problems of reengineering and change management of enterprises. Business process reengineering is a thorough rethinking and radical redesign of business processes of enterprises that want to significantly improve their performance. . It is used when it is necessary to make a reasoned decision about the reorganization of activities: radical transformations, business restructuring, replacement of existing management structures with new ones, etc. Thanks to the effective use of business process reengineering tools, it is possible to make the enterprise more flexible to changes in the external environment and more stable in competitive conditions. Thus, the reengineering of business processes involves a decisive, fundamental restructuring of business processes and the foundations of the management organization in order to significantly increase the competitiveness of the enterprise on the market and significantly increase the efficiency of the enterprise as a whole system.

Innovative provision of development strategies of agricultural enterprises based on digitalization and reengineering of business processes

The subject of the study is the improvement of strategies for the development of agricultural enterprises and their management with the help of innovations - digitalization and reengineering. The purpose of the article is to substantiate the programming and reengineering of business processes as a basis for innovative support of strategies for the development of agrarian enterprises in the conditions of the digital economy. The methodological basis of the article is the methods and approaches of economic, institutional and theory of sustainable development. In particular, historical, monographic, economic comparisons, statistical-economic, systemic-structural analysis and synthesis were used. Results of the article. The concepts of programming business processes, the need for reengineering, process approach and controlling and their advantages for the development strategies of agricultural enterprises as innovative tools of organization and management were defined. Field of application of results. The conclusions of the article can be used in agricultural and IT enterprises, institutions of higher education, research institutions, consulting organizations. Conclusions. The activity of agricultural enterprises is accompanied by certain difficulties in assessing the effectiveness of their functioning and management. This is due to the presence of business and production processes with risks and/or potentially uncertain side effects. Understanding and analysis of these risks and uncertainties is particularly important in effective management activities, substantiating strategies for their further prospective development. This will be facilitated by means of automation and software for managing strategies for the development of agrarian enterprises using a process approach (controlling), restructuring and reengineering; use of software descriptions based on their modeling, templates, routing of business operations, their optimization.

Study of Integrated Crop-targeted Production Efficient Fertilizer Uptake Response

The targeted pattern of multi-crops in investigation, control and treatment blocks emphasize on different crops or integrated approach to farming system in same field at temporal shift in cropping season. Studies and researches through programmes on “Integrated Farming System” paves and does incursion towards re-engineering process in plans and programme structure under farming systems mode. This gamut of framework led to neo institutional birth, through rigorous investigations of past models, approaches, plans, systems by analysis of productivity, viability and constraints prevailing. Designs of resource efficient, efficacious, economic farming system models and proto-modules for different farming scenario have been developed, in temporal dimensional shift of Kharif, Rabi and Zaid. Stoichiometric analysis-based use of balanced uptake fertilizers is done to meet the targeted productivity. Regression analysis and optimization models, equations, quasi-newton method and Jacobi method, amongst others , and conditions and constraints further give boost towards targeted yield productivity of integrated crops in contingency, feasibility and brisk growth , developmental choice models for thriving and succeeding in agriculture scenario through rolling a successful agricultural Integrated Farming System model and approach, with systems intelligence , thinking and technology at core of heart driving simplicity, spirituality and sustainability of global flat world agricultural productivity, in sync and harmony with mother earth.

THEORETICAL AND METHODOLOGICAL APPROACHES OF THE RE-ENGINEERING PROCESS IN THE FIELD OF HIGHER EDUCATION UNDER THE CONDITIONS OF WAR

Recently, higher education institutions have changed their approach to the financing system, focusing on self-supporting and autonomous principles. However, educational services markets are atypical centers that differ from other business structures, functioning based on non-profitability. Global positive practices indicate the need to increase attention to improving the management of higher education institutions and the search for updated, innovative methods of improving the organization of the system of regional educational services. Practically justified in this sense is the concept of business process reengineering, which will increase one’s credibility and provide an opportunity to introduce convenience, quality, and anti-crisis into the educational process. That is, reengineering business processes in the educational sector should be considered a necessary innovative solution under the conditions of various types of crises, including military ones. The article aims to clarify the theoretical and methodological approaches to the application of reengineering methods in the activity of the educational sector markets with further reproduction under conditions of war. The research tasks are analysis of the functioning of regional markets of educational services under war conditions, elucidation of the essence of reengineering processes in the educational sector and outlining the expected results of the effectiveness of educational institutions in the future as a result of innovative innovations. Higher education institutions generally focus on providing high-quality educational and scientific services to students. Today, the main task of forced distance and diverse forms of education is the timely introduction of innovative software and the availability of safe and equipped shelters. It is necessary to create conditions for effective interaction between higher education subjects through the electronification of training courses, network testing processes, electronic control of knowledge, and accessibility to high-speed Internet. It should be understood that these innovative measures involve the use of financial and human efforts, which in turn makes it necessary to adhere to the curricula of competencies that reveal the patriotic, educational, military, social, and social abilities of the student of higher education.

Disrupt Framework як основа побудови бізнес-моделі підприємства на засадах підривних інновацій в умовах сталого розвитку

The results of research in the field of designing a business model of an enterprise in conditions of sustainable development through the introduction of innovations are presented. The role of disruptive innovations in business process reengineering is highlighted. The concept of 4P innovations is presented, the classification of innovations according to the level of technological novelty and impact on the market is carried out. The main types of circular business models are described (cyclical, extending, intensifying, dematerialising). The basic characteristics of the DISRUPT framework for enterprises creating products/services for the circular economy are outlined. The European Commission aims to ensure coherence between industrial, environmental, climate and energy policies to create an optimal business environment for sustainable growth, job creation and innovation. The Commission has developed an ambitious program to transform the EU economy into a circular economy, where the value of products and materials is preserved for as long as possible, which brings great economic benefits. For businesses, working together to create a basis for sustainable products opens up new opportunities in the EU and beyond, including and for Ukraine In fact, we are talking about business reorganization, changing the business model, taking into account values and innovations. Circular business model is an umbrella term for completely different business models that seek to use fewer materials and resources to produce products and services, and to extend the life of existing products and services through repair and restoration, recycling and reuse. Thus, innovative business models of the circular economy arise and develop, first of all, in an urbanized and environmentally responsible environment and are aimed at reducing dependence on material resources, increasing efficiency and increasing profits Innovation is a continuous process that involves delivering innovation as a service to customers by bringing together the right people, processes and tools. Disruptive innovations are innovations that change the relationship of values in the market environment. At the same time, the existing products become uncompetitive simply because the parameters on the basis of which the competition used to take place become less important. Such innovative technologies, which eliminate or reduce dependence on non-renewable natural resources, significantly increase the quality of life or provide a technological transition in the use of a certain product (service). The main criteria are: high potential need of humanity or a large number of users; high availability for everyone; relatively low cost. And this approach can actually change those industries that need to be rebooted and function in conditions of sustainable development. The circular economy involves the construction of dynamic structures (often combining enterprises of different industries) and actually stimulates the process of transformations at each link of business processes. Therefore, for the implementation of the product strategy, enterprises in the context of sustainable development can use such tools as DISRUPT framework. Obviously, the choice of a circular business model should be situational, based on research of the market environment and an adequate assessment of the company, and only then will it be possible to achieve goals and strategic advantages.

Theoretical approaches to the re-engineering of business processes at the enterprises of the food industry of ukraine in the conditions of wartime

The activity tendencies of business structures under martial law are investigated. The main essence of the studied topic is characterized, and the practical impact of economic processes on the situation in the country as a whole is outlined. The general problems and risks faced by our private business are outlined. The tendencies of ensuring social policy in the direction of the realization of business goals and consumer satisfaction of needs are investigated. The role and importance of food industry enterprises in increasing the country's food security level are determined. The classification of enterprises by types of activity is carried out, and the analysis of losses to their economic structure during the war is given. The essence and characteristics of business process reengineering at food industry enterprises are clarified. A review of researchers who have studied related issues is carried out. Of particular relevance is the reengineering of business processes by creating a single complex of technological chains of food enterprises under optimal and rational use of resources and considering the martial law in the country. The systematic effectiveness of business processes at food industry enterprises is visualized. Proposals for improving the security conditions of food industry enterprises during the war are proposed. Obviously, the business sector of any industry, including the food industry, is dependent on the military situation in our country. The state policy can currently provide some funding for the social sphere. However, the economic and technological decline of the food industry will necessarily lead to a food crisis, shortages, and hunger. In order to avoid this, food industry enterprises in the occupied territories can receive state assistance and support during the transportation of technological capacities to the western regions of Ukraine. Conditions for these enterprises to provide preferential or free transfer to places of temporary deployment should be created, temporary production facilities and qualified personnel should be offered, etc. The Verkhovna Rada of Ukraine adopted a draft law on the peculiarities of taxation and reporting during martial law, which in particular provides the possibility of reporting documentation within 90 days after the completion or termination of martial law; absence of scheduled inspections; extension of licenses for food industry enterprises; zero quotas for the export of food products, such as rye, oats, buckwheat, millet, sugar, and salt; provision of loans for agricultural activities (sowing). Keywords: small and medium-sized enterprises, economy, state, risks, activities, public authorities, the geopolitical situation, development, economic sector, policy, production, food industry, business process reengineering, system principle, food security.

Leveraging digitalization for sustainability: An affordance perspective

As the worldwide push for carbon neutrality, aided by digital technologies (DTs) accelerates, many companies have launched digital and environmental orientations as two major strategic goals. However, the current understanding of how these two goals can collectively affect sustainable performance (consisting of economic performance and environmental performance) is rather limited. Drawing upon the affordance theory, we propose process reengineering and DT-enabled eco-innovation as two factors that offer pathways for companies with the goals of digital and environmental orientations to achieve sustainable performance. Our empirical results from 210 Chinese companies indicate that digital orientation has significant positive relationships with both process reengineering and DT-enabled eco-innovation, whereas environmental orientation has significant positive relationship with process reengineering, but not with DT-enabled eco-innovation. More importantly, process reengineering and DT-enabled eco-innovation have significant positive relationships with sustainable performance. We contribute to the existing body of knowledge by theorizing a novel mechanism that, from an affordance perspective, extends the present understanding of digital and environmental orientations. Our study also helps companies effectively integrate their digital and green practices.

Investigating the Performance of the Order-Picking Process by Using Smart Glasses: A Laboratory Experimental Approach

Background: Order picking process is critical for accurate and efficient order fulfilment. Pick-by-vision is a promising technology that may support order picking process, however there is still a limited amount of research concerning the impact of this technology on the performance of order-picking. The purpose of this paper is to investigate certain operational and technical parameters that affect the performance of pick-by-vision technology in item-level order picking via a series of laboratory tests. Methods: A systematic literature review is conducted for the identification of parameters that affect pick-by-vision performance. Subsequently, the analytical hierarchy process is adopted to rank these parameters, concerning their impact on order picking. Then, the design of experiment and NASA task load index methodology are implemented for assessing pick-by-vision efficiency and perceived workload. Results: The results reveal the parameters that significantly affect the performance of the pick-by-vision system, as well as the best configuration of parameters for the implementation of the proposed system in real environments. Conclusions: The results obtained are encouraging, showing how pick-by-vision technology can support order picking efficiency. Furthermore, practical implications are presented that deal with the organizational culture, process re-engineering, staff resistance to change, and motivation for maintaining the new way of executing order-picking processes.

Innovative Business Process Reengineering Adoption: Framework of Big Data Sentiment, Improving Customers’ Service Level Agreement

Social media is now regarded as the most valuable source of data for trend analysis and innovative business process reengineering preferences. Data made accessible through social media can be utilized for a variety of purposes, such as by an entrepreneur who wants to learn more about the market they intend to enter and uncover their consumers’ requirements before launching their new products or services. Sentiment analysis and text mining of telecommunication businesses via social media posts and comments are the subject of this study. A proposed framework will be utilized as a guideline, and it will be tested for sentiment analysis. Lexicon-based sentiment categorization is used as a model training dataset for a supervised machine learning support vector machine. The result is very promising. The accuracy and the quantity of the true sentiments it can detect are compared. This result signifies the usefulness of text mining and sentiment analysis on social media data, while the use of machine learning classifiers for predicting sentiment orientation provides a useful tool for operations and marketing departments. The availability of large amounts of data in this digitally active society is advantageous for sectors such as the telecommunication industry. These companies can be two steps ahead with their strategy and develop a more cohesive company that can make customers happier and mitigate problems easily with the use of text mining and sentiment analysis for further adopting innovative business process reengineering for service improvements within the telecommunications industry.