The object of the research is the process of selecting a content recommendation method in information services. The study's relevance stems from the rapid development of informational and entertainment resources and the increasing volume of data they operate on, thus prompting the utilisation of recommendation systems to maintain user engagement. Considering the different types of content, it is necessary to address the problem of data filtration based on their characteristics and user preferences. To solve this task, we analysed content-based and collaborative filtering methods using various techniques (model-based, memory-based, and hybrid collaborative filtering techniques), knowledge-based filtering, and hybrid filtering methods. Considering each method's advantages and disadvantages, we chose a hybrid method using model-based collaborative filtering and content-based filtering for the future development of our universal recommendation system.