Post-crisis Management Research Articles

Conceptualization of territorial resilience potential indicators to coastal hazards through the use of unmanned aerial vehicles

Major natural hazards in recent decades have led to a revisiting of the concept of resilience, particularly in order to analyze traditional models of response to an unforeseen event and post-crisis management mechanisms. For resilience to be an applicable/operational concept to guide management and inform decisions, it must ultimately be characterized for its assessment. This assessment can be done through the identification of indicators specifically contextualized to the study site and object of study. However, today, operationalizing of the concept of resilience tends to draw on annual censuses or aggregated data, providing a generalized large scale view of the territorial resilience potential. The objective of this study is to identify a table of Territorial Resilience Potential (TRP) indicators to coastal hazards applied to coastal island territories, supplied by data from Unmanned Aerial Vehicles (UAVs) to allow for rapid and site specific data acquisition for repetitive surveys. This acquisition method makes it possible to calculate a number of relevant indicators for assessing the resilience potential of coastal areas. In particular, it allows rapid updating of data following major meteorological events and identification of hot and cold spots of resilience potential of a specific study site. To demonstrate the applicability of this method to island territories, the island of Bora Bora in French Polynesia was used as a case study. Finally, these kinds of results can be fed through a spatial decision support system to help decision-makers choose an adaptation and protection strategy in order to move towards resilient territories, over a long period of time.

Management of the internal environment of the enterprise

Today, business activities of large, medium and small business entities play a significant role in our country. They contribute to the rapid structural restructuring of the economy, saturate the market with goods and services, and maximize the employment of the entire working population. However, their development in our country is hampered by the changing and unfavorable political situation, which directly affects the existence, efficiency, viability and competitiveness of each individual form of enterprise. Enterprises and organizations face important issues of preventing liquidation, complete closure or bankruptcy caused by changes in the internal environment as a result of the management entity's activities and changes in external environment factors. The main purpose of the article is to define the essence of the internal environment and its main elements and means of crisis management. The article examines the essence of the internal environment of enterprises and reveals its main components, which include goals, objectives, organizational structure, employees and technological resources. Having considered and compared the opinions of various scholars in defining the concept of the internal environment, the author has formed her interpretation of the internal environment of the enterprise. The article investigates the management of the internal environment in crisis situations of an organization's activities. In the context of instability, paying attention to the development of an enterprise in a state of crisis in the scientific literature is still an urgent issue and important for consideration. The main reasons for the emergence of a crisis at an enterprise, which have a mutual influence, are disclosed, the reasons that cause a crisis in domestic organizations are allocated, and the most important factors influencing this are identified. The article highlights important requirements that crisis management should include. Depending on the specifics of development and the state of the enterprise, crisis management can be divided into preventive, crisis and post-crisis management. The conditions for carrying out crisis management of an enterprise are allocated. Based on the analyzed information, recommendations were made on the main ways to bring the organization out of a crisis state, which can be ensuring by diversification measures, reengineering, restructuring and rehabilitation measures.

Digital finance and regional systemic financial risk forecasting

Abstract The abrupt and destructive nature of systemic financial risks underscores the imperative for modern societies to prioritize early detection and prevention over post-crisis management. This paper introduces a dual-perspective early warning indicator system for regional systemic financial risks, encompassing both macro and market dimensions. It further enhances this system by incorporating the ReliefF algorithm into the feature selection phase of a modified random forest model aimed at predicting regional systemic financial risks. The model’s efficacy was assessed using data spanning from 2009 to 2023, enabling dynamic early warning evaluations of regional systemic financial risks. The model was also employed to project the risk landscape for 2024. The results demonstrate superior performance metrics for the random forest model, with an accuracy of 0.9909, precision of 0.9847, recall of 0.9871, and an F1 score of 0.9785—outperforming three comparative models. Notably, during years of significant systemic risk (2008, 2010, and 2013), the model’s predictions exceeded 0.8, while in 2015 and 2020, they surpassed 0.9. For 2024, the model predicts a higher likelihood of maintaining a “normal” state of systemic financial risk in China, with probabilities ranging between 0.3 and 0.5. This study thus offers robust theoretical support for forecasting regional systemic financial risks.

SAR Data for Detecting Landslide Phenomena: The November 26, 2022 Landslide of the Ischia Island (Southern Italy)

In this work several change detection techniques based on satellite SAR data acquired by Cosmo-SkyMed Second Generation missions have been evaluated aiming at detecting the landslide-mudflow phenomenon triggered by the strong flooding event that hit Ischia Island in November 2022. It severely impacted on Casamicciola Terme area causing damages and collapses of many buildings and unfortunately also casualties. Experimental results show how both Single- (SP) and Dual- (DP) Polarimetric techniques are able to detect the main landslide occurring along the northern flank of Mt. Epomeo and in some cases also connected phenomena such as mud accumulation. Additional analyses have been performed to quantitatively evaluate the performance of all of them showing as in this case DP techniques outperform the SP ones. The outcomes are then discussed taking into account both the features of each technique and the investigated scenario. Detecting and mapping this kind of phenomena is important for the evaluation of the affected area, especially for complex scenarios such as Ischia island, and can be very useful to support both the stakeholders for the first aid and the Civil Protection for the post-crisis management.

Alınan Kararlar Ne Zaman Ölümcüldür? Çalışanların Karar Verme Stratejilerinin Kriz Yönetimine Etkisi

Bu çalışmanın amacı işletmede çalışanların karar verme stratejileri ile örgütün kriz yönetimi arasındaki ilişkiyi belirlemektir. Bu bağlamda bağımsız değişken olarak karar verme stratejilerinin alt boyutları olan; mantıklı karar verme, içtepisel karar verme, bağımlı karar verme ve kararsızlık durumlarının; bağımlı değişken olan kriz yönetiminin alt boyutlarına olan (kriz öncesi, kriz esnası ve kriz sonrası) etkilerini ortaya çıkarmaktır. Çalışma, Çanakkale ilinde gıda sektöründe üretim yapan büyük bir işletmenin beyaz yakalı çalışanlarına anket (survey) uygulanmıştır. Araştırmadan elde edilen bulgulara göre mantıklı karar verme stratejisi ile kriz öncesi yönetim arasında anlamlı ve pozitif bir ilişki vardır. Kriz esnasındaki yönetim ile karar verme stratejisi arasında anlamlı ve pozitif bir etkinin varlığı gözlemlenmiştir. Kararsızlık stratejisi ile kriz öncesi yönetim arasında anlamlı ve negatif bir ilişki bulunmuştur. Aynı şekilde kararsızlık stratejisi ile kriz sonrası yönetim arasında da anlamlı ve negatif bir ilişki bulunmuştur. Ayrıca modelde yer alan değişkenler ile çalışanların demografik değişkenleri arasında anlamlı bir farklılık olmadığı gözlemlenmiştir.

Responding to a corruption crisis through disclosure and remedial action: The case of Petrobras

This case study adopts a positivist perspective to examine how Petroleo Brasileiro S.A (“Petrobras”), a high-profile company in its native Brazil with multiple listings including in Brazil and the US, responded to a major corruption scandal arising in 2014. We consider Petrobras's response both in terms of its visible activities – i.e. in relation to anti-corruption and compliance (“ACC”) disclosures in its annual report (AR) and sustainability report (SR), as well as actioned remedial policies that constitute the crisis plan – and how the company went about interacting with stakeholders during and after the immediate crisis period. We conducted a content analysis of ACC disclosures and assessed Petrobras's remedial activities in the eight-year period 2010–2017 as disclosed in its ARs, SRs and press releases. We find firstly that, consistent with legitimacy theory, Petrobras responded by voluntarily and substantially increasing its relevant disclosures so as to regain legitimacy, a finding which mirrors those found elsewhere following corruption and environmental crises. Secondly, the unique corporate governance situation at Petrobras combined with the fact that leadership was allegedly implicated in the scandal, led the post-crisis management team to undertake a series of remedial actions that prioritised the need to take and maintain executive control and independence from the government, whilst at the same time carefully managing the relationship with this influential stakeholder: - actions which argue strongly in favour of stakeholder-agency theory and multiple agency theory interpretations of the nature of stakeholder interactions that transpired during the crisis period of disequilibrium, and which precluded the type of stakeholder dialogue seen in some previous environmental crisis situations. Finally, we show that Petrobras's crisis management response actions align well with models of trust repair and legitimacy management, and suggest the company considered it had successfully regained legitimacy by 2017.

ОСОБЛИВОСТІ АНТИКРИЗОВОГО УПРАВЛІННЯ ВІТЧИЗНЯНИМИ ПІДПРИЄМСТВАМИ

In modern conditions, the socio-economic situation of Ukraine is characterized by significant variability and unpredictability. The activity of business entities takes place in the absence of timely and accurate information about all the consequences of management decisions and possible further changes in the operating environment. It is important for enterprises to organize an effective crisis management system. The purpose of the article is to systematize approaches to determining the essence and features of anti-crisis management of domestic enterprises.
 This work systematizes approaches to determining the essence of anti-crisis management of industrial enterprises. Approaches to defining the essence of anti-crisis management are summarized. The systematization of existing approaches to determining the essence of anti-crisis management made it possible to define anti-crisis management as management aimed at avoiding and neutralizing signs of crisis in the economic activity of enterprises, as well as at adapting the management system to changes in the external environment of the enterprise, which will contribute to sustainable development.
 Factors that cause crisis phenomena at industrial enterprises are systematized in terms of internal and external influence. The main components of the anti-crisis management system are summarized: functions, principles. The main functions of anti-crisis management are planning, organization, motivation, and control. The main goals of anti-crisis management are divided into organizational, production, financial, personnel, sales, marketing, and innovation.
 It was determined that according to the presence of signs of crisis, the anti-crisis management of the enterprise is divided into active and passive; depending on the specifics of the development and state of the enterprise, anti-crisis management is divided into preventive, crisis and post-crisis management.

Organizational learning and post-crisis management at Tesla Inc in facing crisis communications

This article aims to discuss organizational learning and crisis management at Tesla Inc. Digital disruption has made corporate communication required to use agile strategies in dealing with dynamic communication crises. Tesla's communications crisis started with 11 accidents in 2018, and Tesla removed the communications department amid the crisis. The lack of relationship between the media and the company can cause a potential crisis to occur. The disappearance of the communications department has made it difficult for journalists to obtain press releases and made it easier for issues to be uncontrolled. This transformation is a form of organizational learning in facing a crisis and aims to make communication centralized and transparent. Tesla's external communications now use its CEO's Twitter @EllonMusk to communicate with external stakeholders. Tesla's open and innovative corporate culture can influence the company's decisions in dealing with a crisis. This article is analyzed using qualitative methods with a case analysis approach to find solutions to overcome the communication crisis that occurred.

THEORETICAL APPROACHES TO CRISIS MANAGEMENT DURING THE INFORMATION WAR

The study is devoted to crisis management in information warfare. Modern society, transformed into an information society, together with access to information and knowledge has received new threats to personal and national security. Information and communication are realized in the information space, which is a social or geographical space within which typical communication processes take place. Its subjects are individuals, social groups and organizations, and its objects are information or those who receive this information. The field of information warfare is constantly expanding, but its main part remains the media and the Internet. The purpose of the research is to describe and analyze the methods of crisis management of any organization in conditions of information warfare. Methodology. Since crisis management is seen as a process of interrelated functions, at the pre-crisis stage of its formation it is necessary to find out the factors that can prevent a crisis situation, to develop strategic business marketing plans, control risk factors to avoid possible losses and negative consequences. When developing strategies and management methods that prevent a crisis situation (pre-crisis management), preference is given to factors and tools that can activate the exit from the crisis (crisis management), and then to strategies aimed at renewal and post-crisis management systems. Results. Considering that information warfare is universal and can be implemented in all spheres of life, including economic, it affects the efficiency of the enterprise. In such a situation anti-crisis management is used, the purpose of which determines its stages: planning of strategies and programs; organization of optimal structure; motivation of personnel; control of timely changes. In accordance with the purpose of crisis management, its positive results can be observed in: restoring the financial equilibrium of the enterprise; alignment of imbalances of internal and external parameters of the enterprise; ensuring the financial stabilization of enterprises; ensuring and maintaining the viability of the enterprise. Another aspect of crisis management is public administration, which is implemented in the creation of a system of interaction between the state and the market economy, with the ability to overcome macro- and microeconomic crises, provided through financial and legislative regulation, industrial policy and income redistribution.

The Association Between the Success of Information Systems and Crises Management (A Theoretical View and Proposed Framework)

Crises and disasters often motivate the adoption of efficient and effective information systems (IS) that are capable of supporting the organizations in the face of future crises. Though previous studies have recognized the role of IS in crisis management, there is a lack of a comprehensive IS model that can measure the effectiveness of crisis management. The absence of an integrated empirical model that could regulate the association between the success of the information system and crisis management also warrants further consideration. This paper aims to offer a comprehensive and integrated framework for the relationship between information systems and crisis management. The theoretical lens of this paper is based upon DeLone and McLean’s IS Success Model which includes four interrelated dimensions: systems quality; information quality; service quality; use and user satisfaction. The effectiveness of crisis management at different stages, namely pre-crisis management, crisis management, and post-crisis management, was adopted from Mitroff’s model. A qualitative methodology was employed, incorporating a comprehensive search and review of articles obtained from scientific search engines, including Google Scientific, EBSCO, and Emerald. The outcome from this concept paper sheds light onto IS and crisis management research areas by formulating a comprehensive IS measurement model for crisis management. The formulated framework is beneficial for the future empirical work in the area of crisis management. It also presents a proposal for possible experimental paths between the variables of that framework to facilitate enhanced understanding via accurate measurement.

Methodological problems before regional development in the conditions of post COVID-19 governance

This article is devoted to the theoretical problems of regional development in the conditions of post COVID-19 management. The text mphasizes the fundamental nature of regional development as a new scientific field, which has its own accumulation of knowledge, based on social sciences and natural sciences. The article focuses on problems with clarifying the place of regional development in post-crisis management. It is accepted that regional development has an important role in managing territorial problems and achieving a pulling development of individual spatial areas. In this direction, the very functional role of regional development brings to the fore the need for targeted measures and policies of a socio-economic nature. Some aspects of the regional development of scientific research are also presented. Emphasis is placed on the connections of regional development with other scientific directions and its role for effective geo-urban development, local self-government and local communities.

Viva ou deixe morrer

Este trabalho objetivou identificar as estratégias desenvolvidas por micro e pequenas empresas (MPE) do turismo ludovicense para enfrentar a crise provocada pela COVID-19. Adicionalmente, detectou-se impactos da pandemia sobre os negócios. Metodologicamente, desenvolveu-se uma pesquisa qualitativa, transversal, descritiva e exploratória com MPE de hospedagem, transporte, agenciamento, A&B, consultoria, cerimonial e eventos. Os dados foram coletados, por meio de roteiro semiestruturado contendo as categorias: impactos e gerenciamento de crise. Utilizou-se a técnica de análise de conteúdo. Os resultados apontam impactos negativos, como “dificuldades financeiras”, e positivos, a exemplo das “oportunidades de qualificação profissional”. Empresas de A&B obtiveram “melhorias no faturamento” graças ao delivery. As estratégias para enfrentamento versam sobre gestão de marketing, finanças, operacional e pessoas, e variam conforme segmentos e stakeholders envolvidos. No geral, as empresas não fazem planos contingenciais e agem de forma responsiva às crises. Destacou-se a atuação de instituições públicas e privadas no “apoio técnico e financeiro” aos negócios, embora a “lentidão no acesso aos subsídios financeiros” venha comprometendo o futuro das MPE. Para o pós-crise, os empreendimentos almejam estratégias que estejam em consonância ao “novo normal” e fortaleçam a percepção de segurança nos consumidores.

ІНФОРМАЦІЙНІ АСПЕКТИ АНТИКРИЗОВОГО УПРАВЛІННЯ МАЛИМИ ПІДПРИЄМСТВАМИ РОЗДРІБНОЇ ТОРГІВЛІ

The article is devoted to topical issues of improving the information support of the management system of retail enterprises in the context of exacerbation of crisis threats. Methodical approaches to the definition and assessment of real and expected factors of the crisis are proposed. And the control of "hidden" crisis risks is proposed on the basis of a payment calendar, which is an operational plan of income and expenditure of funds and is developed for a month with details in accordance with the information needs of crisis management by days, weeks or decades. Table 1 shows the criteria for assessing the "hidden" crisis risks of the enterprise according to the indicators of the payment calendar. Prompt response to the risks of “hidden” crisis, classified as “very high risk” and “high risk”, is aimed at identifying areas and reasons for reduced revenues and / or inefficient spending and the results of the implementation of appropriate measures. It is obligatory to identify structural subdivisions in which the volume of revenues has decreased or spending has increased disproportionately. In these cases, it is necessary to pay attention to the search for additional sources of supply of goods, diversification of operating activities, the introduction of austerity. The system of ratios that should be used to assess financial risks, takes into account the specifics of the reporting information of a small enterprise. The assessment of financial ratios is based on the application of a system of criteria, which are adjusted in accordance with the nature of the activities of retail trade enterprises. The stages of preventive, stabilization and post-crisis management are considered. The methodology of information support is focused on the use of trade in small enterprises as those that are most vulnerable to the negative impact of crisis factors. Measures to improve the financial condition of the enterprise, which are taken at the stage of post-crisis management, are aimed at ensuring the withdrawal of the enterprise from the crisis and include assessment of deviations from the criteria adopted at the previous stage, as well as establishing the causes of crisis risks. Algorithms of calculation and criteria of estimation of coefficients, estimation of financial risks of crisis are offered. It also takes into account the peculiarities of the formation of information support for micro-enterprises, which, despite the fact that they are classified as small enterprises, compile financial reports with a limited number of indicators.

Assessing Crisis Communication Teamwork Performance during a Terrorist Attack: A Pragma-Dialectic Analysis

Background On October 22, 2014, Michael Zehaf-Bibeau shot and killed a soldier standing guard at the Canadian National War Memorial. Analysis Using a pragma-dialectical approach, this article analyzes the three chronological sequences of communication related to the attack: the pre-crisis period, the crisis itself, and the post-crisis management. Conclusions and implications This article asserts that before the crisis, the constitution and the functioning of the crisis management team impacted its ability to communicate effectively. Insufficient communication prompted the crisis to remain in the spotlight numerous years after its conclusion.

Beyond the virus: Ensuring continuity of care for people with diabetes during COVID-19

The current COVID-19 pandemic is a major concern for the diabetes community. A meta-analysis in China found that the proportions of people with COVID-19 and diabetes was 9.7% and that having diabetes resulted in a two-fold increased risk of having a severe case. Global guidance on confinement measures for the prevention of COVID-19 have a particular emphasis on vulnerable populations which include people with diabetes. These recommendations are coherent to avoid the spread of SARSCoV-2 infection, but are in contradiction with comprehensive diabetes care, which requires regular patient–provider interactions for patient education, prescriptions and possible management of complications or mental health. Moreover, confinement drives risk for unhealthy diets, decreased physical activity, mental health related concerns, in parallel to delayed care-seeking due to fear of contracting COVID-19. Another weakness in the current COVID-19 response is the focus on hospital care which overlooks the importance of Primary Care in guaranteeing continuity of care. Ensuring the availability of insulin, other medicines, self-monitoring and diagnostic tools is another challenge. These are all global concerns for the diabetes community, as well as for those suffering from other chronic conditions. Undoubtedly, the global priority is to contain the spread and impact of COVID-19. However, health systems still need to meet the needs of the entire population, including individuals with diabetes. Clear guidance for preparedness, crisis and post-crisis management of diabetes and chronic diseases during mass disruptions to health systems are lacking. Therefore, in parallel to the epidemic response efforts to ensure existing healthcare services keep running should be supported to avoid health consequences that might be worse than the epidemic itself. This includes targeted messaging for people with diabetes and vulnerable populations with regards to possible risk of infection as well as their disease-related management; continued support via telephone, video conferencing or even home visits; ensuring access to insulin and other medicines and supplies both nationally and individually; and most importantly, preparing for the future.

Real estate crisis resolution regimes and residential REITs: emerging socio-spatial impacts in Barcelona

This paper explores the development of residential Spanish Real Estate Investment Trusts (REITs, known as SOCIMIs) in the country’s growing rental market, unpacking their connection with the resolution of the 2008 financial crisis. Focus is placed on the emerging socio-spatial dynamics of one of the country’s first large-scale residential SOCIMIs in Barcelona from the global private equity firm Blackstone. I argue that SOCIMIs manifest a housing regime enabled by the Spanish state and EU backed post-crisis management of toxic real estate assets, a model built from the dispossession underlying hundreds of thousands of foreclosures and evictions and the public financial system bail out. Mapping 110 Blackstone SOCIMI properties in Barcelona in relation to neighbourhood rental prices and findings from a social media group created by Blackstone SOCIMI tenants suggests that these new residential REITs reinforce socio-spatial urban inequality and dispossession. The discussion and conclusions unpack the implications of these findings vis-à-vis urban housing access, affordability and inequalities.

Crisis Management in Government Parastatals: The Case Study of National Railways of Zimbabwe, Harare Station (Year 2012-2016)

The crux of this study is to investigate crisis management in government parastatals; focusing on crisis management effectiveness, efficiency, crisis response strategies and factors affecting crisis management at National Railways of Zimbabwe (NRZ). The 2008 economic turmoil has ignited different crises among state business entities in Zimbabwe. Financial, technological, and confrontation crises at NRZ became prominent following the 2008 economic decline, with seeming less attention and control being devoted. This quantitative research therefore, adopted a descriptive research design to investigate crisis management effectiveness, efficiency, crisis response strategies and factors affecting crisis management at NRZ. A sample of 100 respondents was selected from 135 employees targeted at NRZ- Harare station, using a proportionate systematic sampling technique. Structured questionnaires were used to gather data. Data was analysed using the Statistical Package for Social Science (SPSS) 16.0 into percentages, means and standard deviations, then presented in form of tables. The study established that, crisis management at NRZ is ineffective, with several factors affecting crisis management, in which leadership mandate and support is the major limiting factor. However, crisis management efficiency at NRZ was also found to be moderate, with crisis response strategies such as recapitalisation, restructuring and public-private ownership being used. As a result, the researcher recommended NRZ management to adhere to company procedures and be freed from politics and corruption. Further, the researcher recommended for NRZ to seek inter-parastatal loans, international loans and investors, embark on Crisis Management training, massive infrastructure improvement and stakeholder relationship building. Further researches are recommended to investigate crisis management effectiveness and efficiency on crisis preparedness, crisis prevention, crisis event management and post-crisis management. Future studies should also assess the strength of the impact of crisis management factors on crisis management success.

Corrigendum

This article refers to:Resilience for the Anthropocene? Shedding light on the forgotten temporalities shaping post-crisis management in the French Sud Ouest

Resilience for the Anthropocene? Shedding light on the forgotten temporalities shaping post-crisis management in the FrenchSud Ouest

Building on a set of semi-structured interviews, focus groups and participant observations conducted in the South West region of France in the aftermath of two windstorms (Martin in 1999 and Klaus in 2009) and the collapse of the natural gas industry, this paper explores how different temporal dynamics and rhythms interact in the shaping of post-crisis responses in the wider context of the Anthropocene. By so doing, it argues that resilience proponents and critics have articulated a wider biopolitics of speed in which accelerated futures and explicated time have both become the focal temporal realms in which it is possible to (re)think and enact political change. Finally, it is argued that resilience is detracting our attention from important enquiries about temporal relations and processes such as rhythms, which have the capacity to transcend classical rationality and axiology for reimagining what it means to be together, in a different human–non-human nexus that is fit for the Anthropocene.

АНТИКРИЗОВЕ ФІНАНСОВЕ УПРАВЛІННЯ ПІДПРИЄМСТВОМ

This article describes how to effectively use methods and forms of implementation for anti-crisis management. A algorithm for anti-crisis financial management, which is aimed at stabilizing the financial condition and development of an enterprise. This algorithm is divided into three groups, which allows not only to provide a realistic assessment of the current state of an enterprise, but also helps in predicting and making the right decisions by implementing of anti-crisis measures. The stages of anti-crisis management features: conducting crisis management, stabilizing crisis management and post-crisis management of an enterprise. With this division one maximizes the effect for overcoming the crisis.