The mixed problem for the telegraph equation well-known in electrical engineering and electronics, provided that the line is free from distortions, is reduced to a similar problem for one-dimensional inhomogeneous wave equation. An effective way to solve this problem is based on the use of special functions – polylogarithms, which are complex power series with power coefficients, converging in the unit circle. The exact solution of the problem is expressed in integral form in terms of the imaginary part of the first-order polylogarithm on the unit circle, and the approximate one – in the form of a finite sum in terms of the real part of the dilogarithm and the imaginary part of the third-order polylogarithm. All the indicated parts of the polylogarithms are periodic functions that have polynomial expressions of the corresponding degrees on an interval of length in the period, which makes it possible to obtain a solution to the problem in elementary functions. In the paper, we study a mixed problem for the telegrapher’s equation which is well-known in applications. This problem of linear substitution of the desired function witha time-exponential coefficient is reduced to a similar problem for the Klein – Gordon equation. The solution of the latter can be found by dividing the variables in the form of a series of trigonometric functions of a line point with time-dependent coefficients. Such a solution is of little use for practical application, since it requires the calculation of a large number of coefficients-integrals and it is difficult to estimate the error of calculations. In the present paper, we propose another way to solve this problem, based on the use of special He-functions, which are complex power series of a certain type that converge in the unit circle. The exact solution of the problem is presented in integral form in terms of second-order He-functions on the unit circle. The approximate solution is expressed in the final form in terms of third-order He-functions. The paper also proposes a simple and effective estimate of the error of the approximate solution of the problem. It is linear in relation to the line splitting step with a time-exponential coefficient. An example of solving the problem for the Klein – Gordon equation in the way that has been developed is given, and the graphs of exact and approximate solutions are constructed.