The objective of this study is to critically analyze the concept of the “Smart City” and its implications within the context of Shaggar. The study aims to explore the relationship between urban narratives and the empty signifiers associated with the “Smart City” concept, with a focus on understanding the underlying tensions and contradictions that arise during the implementation of smart urban initiatives. This study employs a qualitative research approach, utilizing a combination of document analysis, interviews, and observation techniques. Primary and secondary data sources, including official city plans, policy documents, media reports, and expert interviews, are used to gather information and insights. Thematic analysis is employed to identify recurring patterns and themes related to the “Smart City” concept, urban narratives, and empty signifiers in Shaggar. The findings of this study reveal that the “Smart City” concept in Shaggar is shaped by multiple urban narratives, including the discourse of technological progress, sustainability, and efficiency. However, the analysis also highlights the presence of empty signifiers, where the “Smart City” concept often lacks clear definitions, goals, and tangible outcomes. This disconnects between narratives and signifiers create tensions and challenges during the implementation of smart urban initiatives in Shaggar. In conclusion, this study demonstrates that the “Smart City” concept in Shaggar is a complex amalgamation of urban narratives and empty signifiers. The presence of multiple narratives contributes to the allure and promise of the “Smart City” vision, while the lack of clear signifiers results in ambiguity and challenges during implementation. This study underscores the need for critical examination and contextual understanding when envisioning and implementing “Smart City” initiatives. Based on the findings, this study recommends that policymakers, urban planners, and stakeholders in Shaggar and similar contexts should prioritize the development of clear and context-specific definitions, goals, and metrics for “Smart City” initiatives. It is crucial to engage with local communities, incorporate their perspectives, and ensure transparency and accountability in the implementation process. Furthermore, interdisciplinary collaborations and continuous evaluation of projects are essential to address the tensions between narratives and signifiers and to promote more inclusive and sustainable smart urban development in Shaggar and beyond.