Performance Of Public Organizations Research Articles

The association between public managers' type of education and prioritizing core service provision and communication

AbstractAn important question in public management is whether public organizations should prefer or avoid specialist managers (i.e., managers whose professional backgrounds match the work they oversee). Research has shown that specialist managers are associated with better field‐specific performance in public organizations, and theory suggests that they lead differently than nonspecialist managers. However, there is no empirical evidence to support this latter claim. To remedy this, we investigate whether specialist managers prioritize core service provision more and communicate better than nonspecialist managers. Through multilevel regressions of employee reports of leaders' behaviors in the contexts of schools, eldercare, daycare, and employment, we find that specialist managers prioritize core service provision more in all contexts but schools and communicate better in eldercare and employment but not elsewhere. These findings are consistent with the theoretical expectations and thus emphasize the importance of educational background in shaping managerial behavior.

Background of Data Envelopment Analysis Implementation in Moscow Healthcare System: International and Russian Experience

Background. The efficiency of healthcare organization activity should be improved and measured using new techniques, as the healthcare system has widely applied advanced technologies and optimized the workflow of all medical facilities. The methodology of data envelopment analysis (DEA) is one of the fast-evolving approaches to assessing the performance of healthcare organizations. The article examines Russian and international experience in applying the DEA method, which can be used for assessing the performance of Moscow public healthcare organizations. Purpose. To study the basics of DEA and the experience of its use for assessing the efficiency of healthcare organizations in Russia and abroad, and to consider its potential implementation in the Moscow healthcare system. Materials and methods. The publications were selected using the PRISMA guidelines. A complex of modern general scientific methods of cognition was also used: system and structural approach, analytical method, comparison, and generalization. Results. The practice of using the DEA method in Russian regions and abroad was analyzed. The main advantages and disadvantages of DEA, as well as the main parameters used in constructing the model of efficiency measurement for healthcare organizations, were categorized. The prerequisites for using the DEA method to assess the efficiency of Moscow healthcare organizations were identified.

The Role of Organizational Commitment and Innovation In Mediating The Influence of Visionary Leadership and Competence on Employee Performance

This study explores the impact of visionary leadership and competence on employee performance, with a focus on the mediating roles of organizational commitment and innovation. Conducted within the context of civil servants in Pekanbaru City, this research employs a quantitative approach to investigate the relationships between these variables. The results reveal that visionary leadership has a significant positive effect on employee performance, both directly and through the mediating role of organizational commitment. Competence also significantly influences employee performance, but this effect is primarily channeled through innovation, which acts as a key mediator. The findings underscore the importance of fostering visionary leadership and enhancing competence to boost organizational commitment and innovation, ultimately leading to improved employee performance. This study contributes valuable insights into the mechanisms by which leadership and competence can be leveraged to achieve higher levels of performance in public sector organizations. Practical implications include strategies for developing leadership and competence to enhance the productivity and effectiveness of civil servants.

The Role of Competence and Commitment in Building Sustainable Organizational Performance of Public Sector: A Systematic Literture Review

This research highlights the evolution of employee competence, organizational commitment, and sustainable performance in public sector or public service organizations by analyzing key trends and key concepts. We also analyzed and mapped the knowledge structure of research themes. Furthermore, this paper aims to outline a specific research agenda for the research subject. This research employs a systematic, integrated literature review approach, conducting a systematic review of existing literature on employee competency, organizational commitment, and sustainable performance in public sector organizations or public services. The PRISMA statement guidelines were followed. We obtained a total of 91 inclusion documents from Semantic Scholar. Our results show that there is a relationship between employee competence, organizational commitment, and the sustainable performance of public sector organizations or public services. Understanding the role of employee competence and organizational commitment in improving the sustainable performance of public sector or public service organizations requires the use of robust research models and a thorough conceptualization of how these relationships can emerge. We propose a research model for the future research agenda that explores how organizational commitment mediates the role of employee competence in improving the sustainable performance of public sector organizations.

Approximations and inference for envelopment estimators of production frontiers

Nonparametric methods have been commonly used to assess the performance of both private and public organizations. Among them, the most popular ones are envelopment estimators such as Free Disposal Hull (FDH) or Data Envelopment Analysis (DEA), which estimate the attainable sets and their efficient boundaries by enveloping the cloud of observed units in the appropriate input-output space. However, these nonparametric envelopment techniques do not provide estimates of marginal products and other coefficients of economic interest. This paper presents a new approach that provides local estimates of all the desired partial derivatives and economic coefficients, which complement and complete the analysis based on nonparametric envelopment estimators. We improve nonparametric estimators by estimating nonparametrically smoothed efficient boundaries and providing derivatives and other coefficients without having to assume any parametric structure for the frontier and the inefficiency distribution. Our approach offers several advantages, such as a flexible nonparametric adjustment of the efficient frontier based on local linear models; a general multivariate efficiency model based on directional distances where one can choose the desired benchmark direction; the possibility of assessing the impact of external-environmental variables; a bootstrap-based statistical inference for deriving confidence intervals on the estimated coefficients for nonparametric and robust frontier approximations; the possibility of including factors aggregating inputs or outputs and recovering the estimated coefficients in the original units. To demonstrate the usefulness of the proposed approach, we provide an illustration in the field of education, where economic coefficients are important but the parametric assumptions have been questioned.

Enhancing Public Organizational Performance in Vietnam: The Role of Top Management Support, Performance Measurement Systems, and Financial Autonomy

By drawing on institutional theory and new public management (NPM) theory, this study examines the intervening roles of performance measurement systems (PMS) and financial autonomy on the relationship between top management support (TMS) and the performance of public organizations in an emerging market. The research model and hypotheses have been tested using partial least squares structural equation modeling (PLS-SEM) with 219 survey responses from accountants and managers working in public sector organizations (PSOs) in Vietnam. Results support both direct and indirect relationships between TMS and performance through PMS. Analysis shows that financial autonomy is the moderating variable for the relationship (1) between TMS and PMS, and (2) between PMS and organizational performance. From these findings, this study proposes theoretical and managerial implications to improve TMS and PMS to enhance performance in Vietnam’s public organizations. This paper especially suggests that policymakers in developing countries reform financial autonomy and the market principle.

Organizational structure, agility, and public value-driven innovation performance in the UAE public services

Existing public sector management literature requires an empirical examination of the relationship between change readiness, organizational agility, and public value-driven innovation performance. Moreover, how organizational structure moderates these relationships in the public sector context is still being determined. This study aims to address this gap by collecting data from 421 top management respondents working in public services in the United Arab Emirates. The hypotheses are tested using a structural equation model. The study's findings confirm that change readiness positively influences organizational agility and reveals the positive effects of organizational agility on public value-driven innovation performance in public service organizations. Additionally, this study highlights that change readiness directly affects public value-driven innovation performance. Simultaneously, organizational structure (formalization and centralization) affects the relationships between change readiness and public value-driven innovation performance, and organizational agility and public value-driven innovation performance. Finally, this study shows that organizational structure (centralized and formalized) impacts the relationship between change readiness and organizational agility. This study contributes substantially to the existing knowledge on the relationships between change readiness, organizational agility, organizational structure, and public value-driven innovation performance.

KONTRIBUSI PEGAWAI DALAM MANAJEMEN SEKTOR PUBLIK TERHADAP PENGELOLAAN BERKAS RUMAH TANGGA BIRO UMUM SETDA PROVINSI JAWA TIMUR

Nowadays the modern management system involves a wider role on the performance of public sector organizations. In developing a management system, it also requires good human resources and is able to carry out all the tasks for which it is responsible. The ability of human resources can be influenced by their educational background. Because the form of the ability of each human resource is taaught and obtained from the level of Education. These human resources will be able to influence the implementation of an effective and efficient management system. If the management system runs effectively and efficiently, the goals of each organization can be realized to the maximum. In this article discusses the management system in File Management in government agencies at the regional level, namely the East Java Provincial Secretariat Agency. After research found several things that have a relationship with the contribution of employees. Employees also have a contribution in building involvement and empowerment in the field of file management. Not only that, employees are also required to be able to encourage new ideas in the field of file management. And finally, employees can also contribute to creating an environment to realize personal goals and develop skills and abilities in file management. In this study aims to determine the role of employees in contributing to create good management in the process of file management in the household sub-division of the Bureau of General Secretariat of East Java. This study uses descriptive qualitative research methods with literature reviews and interviews with household employees of the East Java Secretariat General Bureau. The role of employees is very important for the development of management systems in a public sector organization. Keywords: Public Sector Organizations; Management; Employees

Editorial: Environmental, Social and Governance (ESG), electronic public service, government and organization performance, pandemic management and more

Editorial: Environmental, Social and Governance (ESG), electronic public service, government and organization performance, pandemic management and more

Boosting the Organizational Performance: Ethical Climate as a Moderator for Optimizing Risk Management Practices in the Saudi Public Sector

Purpose: Drawing upon contingency theory, this study aims to investigate the relationship between risk management practices (RMPs), ethical climate (EC), and organizational performance (OP) in public organizations within the Kingdom of Saudi Arabia (KSA). Specifically, the study explores the moderating effect of EC in shaping the relationship between RMPs and OP. Design/methodology/approach: Survey data were collected from a convenience sampling of 392 senior government directors within public organizations in the KSA through an online questionnaire. The relationships between study constructs were analyzed using PLS-SEM with the bootstrapping technique. Findings: The study's findings reveal a significant positive impact of both RMPs and EC on organizational performance. Notably, the research demonstrates that ethical climate significantly moderates the positive relationship between RMPs and OP, highlighting the critical importance of ethical conduct in maximizing the effectiveness of risk mitigation strategies. Research limitations/implications: The study's focus on the Saudi public sector and its use of a convenience sampling technique, primarily comprising senior government directors, are significant limitations when interpreting this study's findings. Expanding research to incorporate diverse organizational settings could significantly enhance this work's generalizability and practical implications. Additionally, focusing solely on EC as a moderator in the RMP-OP relationship overlooks other potentially relevant factors. Future research could delve deeper into the mechanisms through which ethical climate strengthens the impact of RMPs on performance, providing valuable guidance for organizational interventions. Originality/value: This study's originality lies in its first-time examination of ethical climate as a moderator in the relationship between RMPs and organizational performance within Saudi public organizations. Further, study findings expanded the scope of contingency factors demonstrating that a strong ethical climate significantly amplifies the positive impact of RMPs on performance, providing compelling evidence for considering ethical climate as a crucial contingency factor for public sector success.

Pengaruh Budaya Berorientasi Hasil terhadap Kinerja Organisasi Sektor Publik dengan Akuntabilitas Keuangan sebagai Variabel Intervening

Purpose – This research aims to empirically test the mediating role of financial accountability in the relationship between results-oriented culture and the performance of public sector organizations in Tanjung Jabung Timur Regency.Methodology – This research uses quantitative methods with survey techniques. The survey sample of 130 respondents came from employees who work in the Regional Apparatus Organization (OPD) of Tanjung Jabung Timur Regency. The sampling technique uses purposive sampling. Data analysis in the form of CMB test, descriptive statisticsFindings – The research results show that a results-oriented culture has a positive impact on organizational performance, and financial accountability plays a mediating role in the relationship between a results-oriented culture and the performance of public sector organizations in the OPD of Tanjung Jabung Timur Regency.Originality/value – This research was first carried out in Indonesia within the scope of public sector organizations in developing countries and made several contributions. First, filling the gap in the literature by providing empirical evidence about the influence of a results-oriented culture on the performance of public sector organizations through financial accountability, especially in Indonesia. Second, it supports NPM theory in confirming the positive influence of a results-oriented culture on financial accountability and performance of public sector organizations.Limitations/implications – The scope of the research is still limited, so the research results cannot be generalized. In addition, collecting data using surveys allows for honesty factors from respondents which can influence data quality. Future research could expand the research sample and add interview methods. This research provides practical implications for public sector organizations, especially for the Tanjabtim Regency OPD who want to improve their performance through implementing a results-oriented culture and effective financial accountability.

Effectiveness of Management Education and Leadership Training for Structural Officers in Karawang District, West Java, Indonesia

Leadership training for structural officials is one of the trainings carried out by the Karawang Regency Government to improve the quality of human resources, the quality of public services and organizational performance. The research aims to analyze the effectiveness of leadership training management, and formulate a hypothetical model of structural officer leadership training management. This study used qualitative methods with three data collection techniques, namely, interviews, participant observation and document analysis. Based on the results of data analysis, this study concludes that leadership training management has not been fully effective. Based on these findings, this study developed a hypothetical model that is used as a strategy to improve the effectiveness of leadership training management, namely competency-based leadership training that can be implemented in leadership training of structural officials of Karawang district.

Issues Influencing Performance Management of Public Organisations in Tanzania. Experience from Medical Stores Department Headquarters

his study researched on issues influencing performance management of public organizations in Tanzania was done at Medical Store Department (MSD) Headquarter Dar es Salaam and 75 respondents participated. The general objective was to explore issues influencing performance management of public organisations in Tanzania. Specific objectives were; to determine the influence of leadership in the performance of public organisations and to determine the influence of strategic plan in the performance of public organisations. The study used a qualitative research approach and used both primary and secondary data. Primary data collected through key informant interview and secondary data collected through documentary review. The study revealed that organisations which have leaders with good leadership skills, well-structured and cooperative strategic plan are likely to have good performance management. Moreover the study found that good leadership is the major influence of performance management in any organisation. Organisations might have structured and cooperative strategic plan but without having good leaders with high leadership skills it will not work out. Furthermore, the study exposed that there are other issues like motivation and personal attitudes which can influence organization performance management. The study recommends that MSD should have a leaders’ succession plan and conduct several leadership skills trainings so as to empower leaders with important skills to carry out their day to day errands in an effective and efficient manner. Also they have to make sure that their strategic plan is communicated to all level of employees for easy implementation. Not all that but also employees should be motivated and encouraged to have good attitudes which have positive relationship with organisation performance.

The digital governance puzzle: Towards integrative theory of humans, machines, and organizations in public management

In recent decades, the world has been undergoing extensive digital transformations, often described as the fourth transformative industrial revolution in human history. This revolution, replete with technological innovations and information society platforms, has dramatically altered many aspects of modern life. Governments and public administrations also play a major role in this revolution. They confront the challenges of regulations, various biases and barriers related to digital transformation, interactions with citizens in a highly technological environment, and the changing civic and political culture. This paper seeks to address major missing links in the digital governance puzzle. We suggest conceptual, epistemological, and empirical additions to current literature in this territory highlighting the need to integrate knowledge from various perspectives. Using a threefold interaction framework of human-machine-organization we develop a model to analyze the complex mechanism in which digitization processes in the public sector influence the behavior, performance, and values of public organizations. The model highlights the potential mediating role of perceptions of the Digital Governance Footprint (DGF) and people Mental and Emotional Models (MEMOs). Finally, we explain how multi/mixed-method analysis can support our model, using process-tracing strategy, comparative case studies, surveys, survey-experiments, and lab experiments.

Internal control system, innovation and performance of Moroccan public organizations: structural equation modeling based on the PLS approach

The association between innovation, performance, and systems of internal control has been extensively explored in research. However, none of this research has been conducted in Moroccan public organizations. This paper aimed to analyze the impact of internal control on the innovation and performance of these organizations using a causal and quantitative methodology. A sample of 187 public organizations was utilized. The data collected through a questionnaire were analyzed using the structural equation modeling approach (PLS 4). The results demonstrate that internal control significantly influences the performance and innovation of public organizations in the Moroccan context, where empirical literature is scarce. For future research, it is recommended to investigate the relationship between prospector-type strategy, innovation, and organizational performance.

Does Psychological Capital Mediate the Relationship Between Transformational Leadership and Adaptive Performance of Civil Servant?

The Fourth Industrial Revolution (4.0) and the advent of the Society 5.0 era, have ushered us into a VUCA (volatility, uncertainty, complexity, and ambiguity) environment. The adaptability of employees has become paramount, necessitating organizations to focus on managing and enhancing adaptive performance alongside routine task completion. Consequently, employee adaptive performance has emerged as a critical aspect of human resource management in both private and public sectors. This study aims to explore the relationship between transformational leadership, psychological capital, and adaptive performance, drawing on the Conservation of Resources Theory and Self-Determination Theory. Additionally, the research seeks to address whether psychological capital mediates the connection between transformational leadership and adaptive performance. Utilizing questionnaire data collected from 317 civil servants at the Ministry of Communication and Informatics of the Republic of Indonesia, the results reveal that 1) transformational leadership does not significantly impact adaptive performance, 2) psychological capital significantly and positively influences adaptive performance, 3) transformational leadership significantly and positively affects psychological capital, and 4) psychological capital fully mediates the relationship between transformational leadership and adaptive performance. These findings contribute to the development of a theoretical framework for fostering adaptive performance in public sector organizations and offer a fresh perspective in human resource management.

Determining performance with accountability policy as a mediating factor in agricultural public service organizations

In Indonesia one of the big challenges of agricultural development is how the economic growth achieved can increase the income of farmers, most of whom own land of less than half a hectare. The Ministry of Agriculture is tasked with improving the welfare of farmers by increasing food security and agricultural competitiveness. The Ministry of Agriculture provides public services to the community, especially farmers in each district. The performance of public organizations is closely related to service quality. There are a number of variables that will affect how well public service providers function. Through the use of accountability policy, the impact of organizational elements on the performance of public service providers will be investigated in this study. Policies relating to accountability have a critical role. Maintaining quality is an important part of being able to give the greatest performance. Two hundred state public servants employed by the Ministry of Agriculture in the Indonesian participated in the study. The goal of this research is to investigate, both directly and indirectly, the elements that is management commitment and government policies influence public service performance through the use of flexible accountability policies. A quantitative approach using the Partial Least Square Structural Equation Model is employed. The results of this study show that the inclusion of a mediating variable accountability policy has a direct and indirect impact on performance due to both internal and external organizational variables.

EFFECT OF AUTOMATED AUDITING ON PUBLIC ORGANIZATIONAL PERFORMANCE IN TANZANIA: THE CASE OF AUDITOR GENERAL OFFICE

The study examined the effect of automated auditing on public organizational performance in Tanzania: the case of auditor general office. The positivist research philosophy was used in this investigation. Moreover, this study employed a quantitative research technique. The research design used in this study is explanatory. Simple random was used to extract 246 sample size from a population of 680 auditors working at Controller and Auditor General office. Statured questionnaires were used to collect data. Descriptive statistics and multiple regression analysis were used to analyze data. The study found that Automated Audit was positive and significantly related to the dependent Controller and auditing office organizational performance. Therefore, the study recommends that continuous professional development programs should be implemented to improve auditors' skills in handling automated auditing systems, focusing on both technical expertise and data interpretation. Also, there should be development of a comprehensive integration strategy that ensures the automated auditing system interacts smoothly with other internal systems, improving data flow and accessibility.

Procurement Processes and Organizational Performance of Public Sectors in Kenya

Purpose: Public sector procurement plays a crucial role in government spending. In light of recent calls for reduced public expenditure, it is important to manage procurement planning efficiently. This study aims to explore how procurement planning, impact the performance of public sector organizations. The research is grounded in Transaction Cost Theory. Methodology: The study employed a descriptive research design. A total of 200 structured questionnaires were distributed and 188 successfully returned for data analysis. The sample was drawn from top-level managers, middle-level managers, and support staff involved in procurement processes. The data were analyzed using SPSS v28 and presented in tables and graphs. Findings: The correlation and regression analysis results, showed that procurement planning, positively influenced organizational performance Procurement planning had weaker but still significant effects on organizational performance. The study recommends that public sector organizations should strengthen their procurement planning by integrating advanced forecasting tools and involving key stakeholders in the planning process to enhance accuracy

Assessment of Effectiveness of Procurement Planning on Procurement Performance of Public Organizations in Tanzania: A Study of Babati District Council

Assessment of Effectiveness of Procurement Planning on Procurement Performance of Public Organizations in Tanzania: A Study of Babati District Council