Leadership Performance Research Articles

PREDICTING LEADERSHIP EFFECTIVENESS THROUGH THE TALENTS THAT REALLY MATTER

AbstractConchie (founder and president of Conchie Associates) and Dalton (partner, Conchie Associates) explain that they apply science “to the study, application, and development of leadership,” adapted from the research in their book The Five Talents Really Matter. They discuss their criteria for outstanding leadership and point to “over 58,000 top level leaders in our global database.” Their scientific “assessment of The Five Talents That Really Matter carries a disproportionate weight, greater than all the other factors thought to be important in leadership selection, in predicting top leadership performance.” The Talents “capture the broad variability of traits, dispositions, and characteristics the very best leaders possess, and, through the Executive Leadership Assessment built to measure these talents, we are able to use the results to help predict future leadership performance.” In their words, the Talents are Setting Direction (using modern GPS technology as a metaphor), Harnessing Energy, Exerting Pressure (“Debate and dissent, we’ve found, is what many leaders claim to value yet precious few succeed in delivering”), Increasing Connectivity (“The very best leaders…are straight shooters who deliver difficult messages with compassion,”) and Controlling Traffic (“Exceptional leaders responsible for business execution follow rigid rules with maximum flexibility.”)

Competitive Strategies and Performance of Beverages Companies in Rwanda: A Case Study of Bralirwa Plc

Purpose: The purpose of this study was to assess the effects of competitive strategies on the performance of Beverages companies in Rwanda, specifically in Bralirwa Plc. The study specifically sought to determine the effect of cost leadership strategy, differentiation strategy, focus strategy, and differentiation Focus Strategy on the performance of Bralirwa Plc. Methodology: This research was descriptive research design, and the study population comprise 206 employees of Bralirwa Plc/Kigali office. Using simple random sampling technique, a sample size of 136 respondents was established using Slovin formula. The researcher used primary data in this study. A closed end questionnaire was utilized. Financial statements of Bralirwa Plc during 10 years period (2014-2023) were also analyzed. Correlation analysis was utilized to assess the data and results generalized for the entire population, while multiple regression was used to test hypotheses. To compute and analyze the data in this study, available statistical product for service solution (SPSS 27) was used. Findings: The correlation analysis revealed a strong positive and significant relationship between cost leadership strategy and performance (r=0.989 and sig=.000<0.01), between differentiation strategy and performance (r=0.944 and sig=.000<0.01), between focus strategy and performance (r=0.961 and sig=.000<0.01) and between differentiation focus strategy and performance (r= 0.945 and sig=.000<0.01) level of significance. The regression analysis revealed that cost leadership contribute 97.9% on the performance in Bralirwa Plc that differentiation strategy contributes 89.2% of the performance in Bralirwa Plc, that focus strategy contributes 92.4% of the performance in Bralirwa Plc, and that differentiation focus strategy contributes 89.3% of the performance in Bralirwa Plc. The study concluded that there were significant and positive effects between Competitive strategies and performance of Bralirwa Plc. Unique Contribution to Theory, Practice and Policy: The study recommended Bralirwa to invest in market research, diversifying product portfolios, and implementing targeted marketing strategies to identify emerging trends and consumer preferences, thereby reinforcing Bralirwa's commitment to differentiation and market leadership.

THE DIPLOMAT WITHIN: LEADING WITH UNITY IN A MULTIPOLAR WORLD

AbstractThe authors, who have varied and extensive experience in areas such as business and law, note that their “article leverages our collective experiences worldwide as leaders, lecturers, coaches, and speakers, that underscore the increasingly urgent need for diplomacy skills in everyday human interactions.” They further discuss the importance of diplomacy and diplomatic skills in modern workplaces. The authors “introduce the following three‐tiered Personal – Organizational ‐ External Diplomacy Framework, inspired by modern diplomatic thought. It cuts through dense literature on diplomacy and provides a navigational tool on how to add diplomacy skills into the organization’s DNA to nurture peaceful coexistence and achievement of goals, from interpersonal to global engagements.” They discuss three steps in detail, which in their words are (1) Mastering Personal Diplomacy, (2) Developing Organizational Diplomacy, (3) Developing External Diplomacy. For instance, core skills in step 1 are, in their words, self‐awareness, emotional intelligence, systems thinking, positive regard for others, effective communication, and trust building skills. Step 2 includes, in their words, Leadership Diplomatic Composure, Psychological Safety and Performance, Learning and Development, Engagement and Dialogue, Diversity and Teamwork, and Strategic Implementation. Step 3 includes, in their words, Engagement with External Stakeholders, Leadership in Global Challenges, and Public Diplomacy and Policy Advocacy.

Charting Success: The Influence of Leadership Styles on Driving Sustainable Employee Performance in the Sierra Leonean Banking Sector

Effective leadership sits at the heart of organisational success, especially during periods of change. In the dynamic and highly competitive environment of commercial banks in Sierra Leone, the impact of leadership styles on employee performance is a critical area of investigation. The purpose of this paper is to assess the differential effects of transformational and transactional leadership styles on employee performance during change initiatives within commercial banks in Sierra Leone. The research study utilised a cross-sectional survey design, and data was collected from 903 participants employed in the banking industry. The study used the structural equation model as an investigative instrument to examine the hypotheses. The findings reveal that transformational and transactional leadership styles demonstrate a strong bearing on employee performance, with the latter having a bigger influence. Organisational citizenship behaviour has a mediating effect between leadership styles and employee performance. In contrast, employee commitment does not act as a mediator between transformational leadership and employee performance but does act as a mediator between transactional leadership and employee performance. Commercial banks need to devise training programs that will advance both leadership styles to arouse, energise, or inspire followers to display favourable behaviour and commitment to attain organisational goals. The paper makes an insightful contribution to the existing leadership literature by ascertaining the significance of leadership styles on performance and the role of commitment and organisational citizenship behaviour as mediators of the nexus between leadership styles and performance in the Sierra Leone banking industry.

Perceived positive teacher leadership and academic performance among university students in Zhejiang Province: The chain mediation of gratitude and subjective well-being

This study investigates the relationship between perceived positive teacher leadership and academic performance among university students in Zhejiang Province, focusing on the mediating roles of gratitude and subjective well-being. A survey of 678 university students was conducted using the Positive Teacher Leadership Scale, Gratitude Scale, Subjective Well-Being Scale, and Academic Performance Scale. Results revealed that perceived positive teacher leadership positively correlates with gratitude, subjective well-being, and academic performance. Additionally, gratitude and subjective well-being mediate the relationship between teacher leadership and academic performance. The findings suggest that positive teacher leadership influences academic performance both directly and indirectly through gratitude and subjective well-being.

Analisis Peran Kepemimpinan Digital dan Budaya Organisasi dalam Meningkatkan Kinerja Karyawan: Tinjauan Literatur Sistematis

The digital era has brought significant changes in organizations, creating a need for effective digital leadership, and adaptation in organizational culture. This transformation not only affects technological aspects, but also impacts how organizations operate. This systematic literature review aims to explore the role of digital leadership and organizational culture that have implications for improvement employee performance in the digital era. Through the Systematic Literature Review (SLR) approach, this study analyzes recent literature on digital leadership, organizational culture, and employee performance in the context of digital transformation. The SLR method is conducted through systematic searches in academic database, study selection based on inclusion and exclusion criteria, data extraction, and synthesis of findings. The results of the review show that digital leadership plays a crucial role in facilitating organizational adaptation to new technologies and driving innovation. Organizational culture that supports digitalization has been found to have a positive impact on employee performance. The interaction between digital leadership and organizational culture creates an environment conducive to increasing productivity, creativity, and employee engagement. Keywords: Transformation, leadership, innovation, and productivity.

Managing Overload: Tactics for Helping Leaders Combat Chronic Overwhelm

This article explores research-backed strategies for dealing with the chronic feelings of being overwhelmed that affect an estimated 75% of today's business professionals according to existing research. With overwhelm linked to negative consequences such as burnout, poor decision-making, and an inability to meet organizational goals, the article presents four key tactics drawn from research that leaders can use to better manage their workload and regain a sense of control. The strategies discussed include conducting an audit of current responsibilities to identify unnecessary tasks that can be cut, limited multitasking and interruptions through setting distraction-free periods allowing focus on priorities, empowering others through clear and appropriate delegation to reduce reliance on self, and instituting effective time management practices such as blocking out periods for priority work and batching related tasks. Case studies and findings are discussed for each approach. By adjusting perspectives and optimizing processes using evidence-based methods such as these, the article argues overwhelmed leaders can significantly reduce their chronic feelings of being overworked in support of both strong leadership performance and well-being within today's fast-paced business environment.

The nexus between green transformational leadership and financial performance of hotels: the mediating effect of environmental management practices

PurposeThis study sought to examine the effect of green transformational leadership (GTL) on financial performance (FPef) of star-rated hotels in Addis Ababa and also delving into the mediating effect of environmental management practices (EMPs) on GTL–FPef nexus.Design/methodology/approachThe study used survey data, and analysis was done using SPSS 25, AMOS 24 and PROCESS Macro to determine the mediating effect of EMPs on the GTL–FPef nexus in hotel sector (n = 100).FindingsThe study found that the hotels under investigation have little access to green financing, lack environmental policy and strategy, perceived low stakeholders’ pressure to embrace eco-friendly practices and implemented EMPs to a lesser extent. Regression results demonstrated that GTL had a positive effect on EMPs and FPef. Furthermore, the result of a mediation test conducted using SPSS PROCESS macro revealed that the relationship between GTL and FPef is partially mediated by EMPs. Finally, one-way ANOVA result revealed that luxury hotels adopt EMPs better than budget hotels.Practical implicationsThis study provides valuable practical insights for hotel owners, managers and policy makers regarding the importance of adopting GTL style and investing in EMPs to remain environmentally responsible and ultimately improve FPef levels.Originality/valueUnlike previous studies that focused on individual-level intermediate variables to explain the indirect relationship between GTL and FPef, this study examined the mediating role of EMPs in the relationship between GTL and FPef at organizational level.

Transformational Leadership and Organizational Performance in Faith-Based Higher Education in Kenya

This study examines the impact of transformational leadership on the organizational performance of private faith - based higher learning institutions in Kenya. Utilizing a quantitative research approach, data were collected through surveys administered to leaders and staff. Regression analysis was employed to explore the relationship between transformational leadership and organizational performance. Findings suggest that transformational leadership significantly enhances organizational performance, providing valuable insights for leadership practices in these institutions.

The Mediating Role of Institutional Culture in Transformational Leadership and Organizational Performance in Faith-Based Higher Education in Kenya

This study investigates the mediating role of institutional culture in the relationship between transformational leadership and organizational performance in private, faith - based higher learning institutions in Kenya. A quantitative research design utilizing self - administered questionnaires was employed, targeting leaders and staff across selected institutions. Data analysis involved regression and mediation testing. The findings provide insights into the dynamics of leadership, culture, and performance within faith - based higher education contexts in Kenya.

The Influence of Digital Culture and Transformational Leadership Style on Employee Performance: The Mediating Role of Work Motivation

The current investigation seeks to evaluate the consequence of digital culture and transformational leadership on employee performance at the PT Pos Indonesia Bandung’s main branch office, with work motivation contributing as a mediator. The investigation utilizes a quantitative approach and causal research methods, data were assessed using SmartPLS version 4. The results show that employee performance is favorably and substantially influenced by digital culture, while transformational leadership style does not. Furthermore, work motivation is identified as a significant mediator in the link between digital culture, transformational leadership, and employee performance. This investigation enhanced to relevant published works by highlighting the interplay between those variables, suggesting that organizations should prioritize these elements to optimize performance. The findings offer practical implications for managers seeking to create a motivated workforce in a digitally evolving landscape

Does empowering leadership behavior affect employee performance? The mediating role of workforce agility

PurposeWorkforce agility (WFA) is an emergent research topic in volatile times. However, there is a lack of research in understanding the leadership dimension that triggers such an attribute in organizations. Our study aims to understand the impact of workforce agility on empowering leadership behavior and employee performance dimensions (task performance, contextual performance and counterproductive work behavior).Design/methodology/approachWe collected data from 236 employees using reliable, validated scales and conducted various statistical analyses.FindingsOur results demonstrated that WFA (1) partially mediated the relationship between empowering leadership and contextual performance (CP), (2) has not mediated the relationship between empowering leadership and counterproductive behavior (CWB) and (3) mediated the relationship between empowering leadership and task performance (TP).Practical implicationsOur research has practical implications for management practitioners. It suggests hiring and developing an agile workforce through appropriate training and development programs can significantly impact organizational performance. Furthermore, it provides insights into building leadership capabilities that sustain workforce agility practices, empowering leaders to make informed decisions.Originality/valueOur research fills a significant gap in the existing literature by exploring the effects of WFA on leadership and performance. This novel approach provides a fresh perspective on the dynamics of organizational behavior, making it a valuable addition to the field.

Learning Motivation as Mediating Variable on The Effect of Transformational Leadership on Job Performance

This study examines and analyzes the effect of transformational leadership on learning motivation and job performance and the effect of learning motivation as a mediating variable. This research was conducted by distributing questionnaires to research respondents, namely employees in factory 1 grade 5, 6, and 7 (operator level) at PT. Petrokimia Gresik, Indonesia, with 207 employees as the respondents. Data were analyzed using Structural Equation Modeling (SEM) Partial Least Square (PLS). Findings: The results of this study state that transformational leadership has a significant positive effect on learning motivation and job performance. Learning motivation also has a significant positive effect on job performance. In addition. The existence of this research has implications that state that in increasing employee job performance, transformational leadership and learning motivation need to be improved. Learning motivation acts as a partial mediating variable in mediating the relationship between transformational leadership and job performance, which later becomes a new finding in this study.

State civil apparatus performance model: The role of transformational leadership, work autonomy, and work involvement

The performance of local government employees plays an important role in carrying out government functions and providing quality public services. This study aims to analyze the relationship between Transformational Leadership and Job Performance, focusing on the mediating role of Work Engagement and moderating Job Autonomy in the context of employees of the Sumenep Regency Government. Although the Sumenep Regency Government achieved an Unqualified Opinion (WTP) on the financial report, challenges in the form of ethical violations and low productivity remain. The research method used a questionnaire to collect data from 81 employees with the Slovin sampling technique, ensuring the representativeness of the results. The results of the analysis showed that Job Autonomy had a significant effect on Job Performance (O = 0.555; T = 5.551; p = 0.000), while Transformational Leadership did not contribute directly to Job Performance (O = 0.038; T = 0.468; p = 0.320). This study is expected to provide new insights into the mechanisms that affect employee performance in the public sector and suggest the application of the transformational leadership model as a strategy to increase employee work engagement and performance, as well as increase accountability and transparency in the management of public resources.

How and when does benevolent leadership promote followers’ proactive customer service behavior?

PurposeThis study aimed to investigate the impact of benevolent leadership on proactive customer service performance by creating a moderated mediation model. The model focuses on the role of harmonious passion as a mediator in the relationship between benevolent leadership and proactive customer service performance as well as the moderating influence of proactive personality on this mediation.Design/methodology/approachThe model was tested using data from 339 immediate supervisor-subordinate pairs in eight five-star hotels in Egypt. Frontline service employees and their immediate supervisors completed separate questionnaires, and the responses were matched using identification numbers.FindingsThe results indicate that harmonious passion fully mediates the positive relationship between benevolent leadership and proactive customer service performance. Additionally, proactive personality was found to moderate the mediated relationship between benevolent leadership and proactive customer service performance through harmonious passion, such that the mediation was stronger for employees with higher proactive personalities.Research limitations/implicationsBy testing the moderated mediation model, this study contributes to our theoretical understanding of the motivational mechanism through which benevolent leadership influences proactive customer service performance.Originality/valueThis research offers initial evidence of the mediating role of harmonious passion in the positive relationship between benevolent leadership and proactive customer service performance. The moderated mediation model extends existing findings by incorporating proactive personality as a significant moderator in explaining the impact of benevolent leadership on proactive customer service performance.

Transformational Leadership, Technological Competence and Teachers' Performance

This study evaluated the extent of transformational leadership and technological competencies of school teachers in selected universities in China. The study further formulated a policy program that ensured the practice of transformational leadership in the involved institutions. It made use of a quantitative research design. More specifically, the study utilized a descriptive-comparative-correlational research design to gather data and further process, analyze, and interpret these. This research was conducted among three (3) selected universities in Hunan Province of China. The Universities are Hunan International Economic University, Hunan Normal University, and Hunan University. The study was conducted among 186 teachers selected from a population of 357. Several statistical tools such as frequency count and percentage, weighted mean, standard deviation, t-test and ANOVA, and Pearson’s Correlation was used for the data analysis. Based on the study findings, the majority of the teachers are between 31-40 years old, mostly males, with mostly 16-20 years of teaching experience, and are mostly post-graduates. In the assessment of the transformational Leadership of the superiors, the evaluation showed that the superiors possess a higher level of individualized consideration, followed by idealized influence, then intellectual stimulation, and inspiration motivation. In the assessment of the difference in transformational leadership based on age, the finding suggests that the mean assessment of all the age groups are similar, indicating a balanced distribution of the respondents based on age in individualized consideration, inspiration motivation, and idealized influence. The assessment on technological competence show that the highest dimension is the technological pedagogical knowledge, followed by technological content knowledge, and the technological knowledge. A significant relationship exists between technological leadership, technological competency, and the performance of the teacher superiors. This relationship entails that a transformational leadership practice among the superiors influences the level of technological competency and the performance of the teachers.

Navigating Sustainable Value Creation Through Digital Leadership Under Institutional Pressures: The Moderating Role of Environmental Turbulence

This study aims to examine the role of digital leadership in mediating the relationship between institutional pressures (regulatory, normative, and cognitive) and sustainable performance (economic, social, and environmental) from an institutional perspective. It further examines the moderating effect of environmental turbulence as uncertainty rises. Using a sample of 508 Chinese listed firms, this research empirically investigates the mediating role of digital leadership between institutional pressures and sustainable performance. Additionally, it outlines the moderating influence of environmental turbulence between institutional pressure and digital leadership, as well as between digital leadership and sustainable performance. Our findings indicate that enhanced digital leadership under institutional pressures can boost sustainable performance. Moreover, environmental turbulence has been identified as a moderating factor that weakens the relationship between cognitive pressure and digital leadership, and between digital leadership and sustainable performance.

The Influence Of Servant Leadership And Intrinsic Motivation On The Performance Of Employees Of The Inamosol Sub-District Office, Western Seram District

The purpose of this study was to determine and analyze the effect of servant leadership, intrinsic motivation, and employee performance at the Inamosol Sub-District Office, West Seram Regency. The research approach that will be used in this research is a quantitative approach. In this study, the population in this study were all employees of the Inamosol Sub-District Head of West Seram Regency totaling 34 people, where the entire population was used as a research sample using the saturated sample method, the sample used was 34 people. The data were analyzed using the classical assumption test, multiple linear regression, hypothesis testing and the coefficient of determination test. Data processing using SPSS software The results showed that servant leadership, intrinsic motivation had a significant and positive effect on employee performance at the Inamosol Sub-District Office, West Seram Regency.

Model For Improving The Performance Of Hospital Management Information System Services Through Transformational Leadership

The role of Transformational Leadership in hospital organizations is very important, where hospitals are organizations that have a complex environment, there is a lot of unclear information. With the increase in health services to the community along with changes in demographics, changes in health service technology, and the adoption of new information technology. So performance measurement is important in order to improve the quality of health services. The aim of this research is to find out how transformational leadership influences the success of hospitals management information systems (HMIS). The method used was a quantitative descriptive and verification survey with 181 respondents from 15 hospital in the city of Bandung. The sampling technique uses proportionate stratified random sampling. Data analysis using structural equation modeling (SEM) with partial least squares (PLS). The findings of the proposed hypothesis are that the quality of technology, transformational leadership, and users have a significant effect on service performance. Users can mediate technology quality, transformational leadership and service performance. Conclusion of the study is the novelty of the development of the information system success model by adding the context of transformational leadership in evaluating the success of the information system, where transformational leadership has a positive effect on improving the performance of hospital management information system services through users. Implications of the results of this study contribute to the development of an information system success model that can be used to evaluate the success of information systems in general.

The Influence of Perceived Organizational Support, Transformational Leadership, and Work Motivation on Teacher Performance at XYZ Elementary School, North Jakarta

A school is an organization that operates in the field of education as a place where the learning process occurs for students to obtain education from teachers. Teachers at the forefront have an important role in advancing and improving services in schools. To support optimal performance, it is very important for a school leader to have strong organizational support, good abilities in managing the school, and able to increase and maintain teacher motivation. Researchers conducted to find out how perceived organizational support, transformational leadership, and work motivation influence teacher performance at SD XYZ North Jakarta. This research uses a quantitative research approach using the PLS-SEM method to analyze the influence of path coefficients on the variables studied. The respondents of this research were all 118 teachers at SD XYZ North Jakarta who filled out a survey using saturated sample data collection via the Google Form application. The data obtained was analyzed using SEM (Structural Equation Modeling) with the PLS 3.0 application. The results of this research show that perceived organizational support, transformational leadership, and work motivation have a positive effect on teacher performance.