Perceptions Of Industry Research Articles

Are hotels meeting customer expectations regarding service quality

This study explores customers' perceptions of the service quality provided in the hotel industry in Pretoria, in the Republic of South Africa. Considering the growth of the hotel industry in Pretoria, this study revealed that customers expect to receive a high level of service quality, leading to customer satisfaction and producing a positive perception of hotel service quality. An exploratory research design was adopted, and qualitative data were collected by interviewing hotel customers. Regarding limitations, this study was conducted at one selected hotel in Pretoria. Atlas.ti software was used to analyse the collected data. The analysis of the data identified several specific themes that were relevant to shaping the perceptions of the respondents in terms of service quality and their satisfaction with the service quality received. The themes supported existing literature regarding (i) the factors influencing perceptions of service and (ii) the specific influences within those themes, which were elaborated on, finally leading to recommendations for managing service quality perceptions in the hotel industry.

Reimagining resources policy: Synergizing mining waste utilization for sustainable construction practices

To address the urgent need for sustainability, this paper provides a critical discussion and serves as a pivotal resource for stakeholders in the mining and construction sectors. It advocates repurposing mining waste into concrete aggregate, promoting eco-friendly practices. The paper conducts a thorough review of recent developments, technological innovations, and methodologies to showcase mining waste's potential as a sustainable construction material. Highlighting more than a decade of research, our analysis reveals significant environmental, economic, and practical benefits, such as reduced ecological footprints through waste minimization and resource conservation, alongside cost-effective material alternatives. This investigation offers an in-depth look at these advantages and sparks essential discussions about incorporating advanced recycling technologies into conventional construction workflows. Promoting circular economy principles, the study underscores the dual gains: lessening environmental impact and progressing towards resource efficiency. Aiming to alter industry perceptions and practices, the work encourages a shift towards environmental stewardship and innovation. Ultimately, this paper aims not only to disseminate knowledge but also to motivate action. It provides readers with the necessary insights to lead a transition towards more sustainable industry norms, thus establishing a new benchmark for addressing sustainability challenges with creativity and collective effort.

Comparative Life Cycle Assessment on fuel types for a Formula 1 engine in Belgian Grand Prix

Formula 1 racing, known for its speed and innovation, faces an increasingly urgent need to address environmental concerns. This study investigates the environmental impacts of various fuel types used in Formula 1, aiming to bridge a critical gap in the automotive industry's perception of sustainability. With sustainability at the forefront, we conducted a comprehensive Life Cycle Assessment (LCA) of different fuel types, including Gasoline, E5, E10, and E85, specifically analyzing their effects during the Belgian Grand Prix race. Through a thorough literature review and careful scoping, we sought to provide valuable insights into the environmental performance of these fuels in the context of high-performance racing. Our findings reveal a stark contrast between marketed sustainability claims and actual environmental impacts. Contrary to expectations, our analysis demonstrates that E85, often advertised as a sustainable alternative, exhibits the highest emissions across various environmental indicators. Specifically, E85 showed the highest impacts on water consumption, fine particulate matter, ozone formation, and human health. These results carry profound implications for the automotive industry, highlighting the importance of informed decision-making in fuel selection within the racing industry. By prompting further discussions on sustainable practices in motorsports, our study urges stakeholders to reevaluate fuel choices and embrace environmentally responsible alternatives.

The Effect of Theory of Planned Behavior (TBP) and Creativity-Based Industry Perception on Digital Entrepreneurship: An Innovativeness as Mediator

This research delves into the factors influencing digital entrepreneurial intention using the Smart PLS algorithm for data analysis. The analysis results strongly support the proposed hypotheses, with indicator values above 0.6 indicating the reliability of variables in the context of digital entrepreneurial intention. The main findings affirm that innovation plays a key mediating role in connecting attitude, subjective norm, and self-efficacy to digital entrepreneurial intention. It is also found that excessive digital entrepreneurial self-efficacy can hinder innovation, and a positive industry perception does not always correlate with high levels of innovation. Creativity proves to be a key element, positively impacting digital entrepreneurial intention and innovation. Other factors, such as planned behavior theory and digital literacy, also contribute positively to digital entrepreneurial intention and innovation. This research provides in-depth insights into the complex interaction of key factors in shaping attitudes and digital entrepreneurial intention. This conclusion has significant implications for the development of a dynamic and innovative digital entrepreneurial ecosystem.

Exploring the Relationship between Social Media Engagement, Customer Reviews, and Brand Perceptions: A Comprehensive Study in Retail Industry

This research investigates the intricate relationships between social media engagement, customer reviews, and brand perceptions in the retail industry. Through a qualitative analysis of customer-generated content and social media interactions, key themes and patterns emerged, shedding light on the factors influencing brand sentiment and consumer behavior. The findings highlight the impact of positive brand experiences, strategic social media engagement, user-generated content, transparency, and authenticity in shaping brand perceptions and fostering customer loyalty. The study underscores the importance of delivering exceptional customer experiences, engaging meaningfully on social media platforms, and prioritizing transparency and authenticity to enhance brand perception and build trust in the digital era.

An empirical study on technology readiness level of industries to use green hydrogen in India: role of policy interventions

Purpose The purpose of this study is to explore the determinants influencing industrial adoption of green hydrogen amidst the global transition towards sustainability. Recognizing green hydrogen as a pivotal clean energy alternative for industrial applications is critical for understanding its potential integration into sustainable practices. Design/methodology/approach This research examines the impact of factors such as innovativeness, perceived ease of use, user comfort, optimism and governmental policies on the industrial intention towards green hydrogen usage. Using responses from 227 Indian industry professionals and conducting analysis via the SmartPLS software, the study reveals a discernible discomfort among industrial workers pertaining to the daily application of green hydrogen. Findings The research presents an array of policy recommendations for stakeholders. Emphasized strategies include the introduction of green hydrogen certificates, sustainable public procurement mechanisms, tax incentives, green labelling protocols and the establishment of a dedicated hydrogen skill development council, all of which can significantly influence the trajectory of green hydrogen adoption within the industrial sector. Originality/value This research synthesizes various elements, from industry perception and challenges to policy implications, presenting a holistic view of green hydrogen’s potential role in industry decarbonization and SDG realization. In essence, this study deepens not only the empirical understanding but also pioneers fresh theoretical frameworks, setting a precedent for subsequent academic endeavours.

The Impact of Digital User Experience on Brand Perception and Consumer Loyalty in the E-Commerce Industry in Indonesia

This research investigates the impact of digital user experience (DUE) on brand perception and consumer loyalty within the burgeoning e-commerce industry in Indonesia. Through a quantitative analysis involving 150 e-commerce users, the study examines the relationships between DUE, brand perception (BP), and consumer loyalty (CL) using structural equation modeling (SEM) with Partial Least Squares (PLS) 3.0. The findings highlight the significant positive associations between DUE and both BP and CL, emphasizing the crucial role of user-centric digital platforms in shaping consumer behavior and fostering brand loyalty. Furthermore, the study elucidates the mediating role of BP in the relationship between DUE and CL, underscoring the importance of cultivating favorable brand perceptions to enhance consumer loyalty. These insights offer valuable implications for e-commerce businesses seeking to optimize their digital strategies and cultivate enduring customer relationships in the dynamic Indonesian market landscape.

Propelling Sustainability: A Comprehensive Analysis of Actionable Green Aviation Initiatives In The Aerospace Industry

ABSTRACT The aerospace industry is increasingly recognizing the imperative of transitioning towards sustainable practices to mitigate environmental impact and ensure long-term viability. This study offers a comprehensive analysis of green aviation initiatives within the Indian aerospace industry, focusing on current state assessment, key challenges, policy effectiveness, stakeholder perspectives, adoption of sustainable technologies, economic implications, environmental impact assessment, policy gap analysis, and recommendations for advancement. Data was collected from 103 industry stakeholders through surveys and analyzed using descriptive statistics and correlation analysis. Findings reveal a significant level of engagement in green aviation initiatives, with high adoption rates observed across various technologies and practices such as biofuels, energy-efficient aircraft design, and environmental programs. However, regulatory constraints, technological limitations, and cultural barriers emerge as prominent challenges hindering widespread adoption. Policy effectiveness varies among stakeholders, indicating the need for continuous evaluation and refinement. Key recommendations include enhancing policy coherence, fostering industry collaboration, investing in research and development, and promoting public awareness. Correlation analysis highlights positive relationships between the adoption of sustainable technologies and environmental impact, policy effectiveness and industry perception, economic implications and stakeholder engagement, environmental impact and policy compliance, adoption of sustainable practices and operational efficiency, and policy gap analysis and recommendations.

Perceptions of Industry and Education Practitioners Regarding the Implementation of Digital Learning in Automotive Engineering

Perceptions of Industry and Education Practitioners Regarding the Implementation of Digital Learning in Automotive Engineering

Examining the Influence of Marketing Mix on Retailer Brand Awareness: A Focus on Detergent Products

The research seeks to examine how the components of the marketing mix affect brand awareness within the detergent industry, with a specific focus on 233 retail outlets situated across Chennai, Sivakasi, and Tuticorin. Utilizing a structured questionnaire, data was collected on brand awareness of detergentsamong these retailers. The primary objective is to analyze brand awareness levels while identifying factors influencing detergent awareness. Factors such as product, price, promotion, service, and distribution channels are examined. Retailer perceptions towards various detergent brands, notably Surfexcel and Matic Liquid, were assessed. Matic Liquid emerged with the highest sales volume among detergent products. Statistical tools including Chi-square, weighted average, and Multiple Regression were employedfor analysis. The research underscores the significance of understanding retailer perspectives in the context of intensifying market competition and evolving technology. Theoretical frameworks and analytical methodologies are elucidated to provide a comprehensive understanding of the business environment. The study also delves into strategies for overcoming competitive challenges faced by Surfexcel in the dynamic detergent market. Statistical software SPSS facilitated data analysis, incorporating tests like Chi-square, weighted average, and Multiple Regressions. In summary, the research presents insights into brand awareness dynamics among retailers, delineating key factors influencing brand perception in the detergent industry. The findings inform strategic decisions aimed at enhancing market presence and mitigating competitive pressures.

US wool industry perceptions of digital record keeping and wool supply-chain traceability

US wool industry perceptions of digital record keeping and wool supply-chain traceability

Exploring the Intersection of Social Class and Technological Change: A Study of South African Perceptions of Industry 4.0

Exploring the Intersection of Social Class and Technological Change: A Study of South African Perceptions of Industry 4.0

Mind the gap – industry perceptions about postgraduate studies in the discipline of design

There has been slow uptake and growth in the local postgraduate student numbers in design, especially at the doctoral level. The question must be asked why, especially when looking at the growth of design as a discipline and a widening domain resulting from technological and social development. This study aims to explore industry perceptions about postgraduate studies in design to see if that could be a reason for the slow growth. The study starts with the background of the development of the design discipline, design education, and design research. An analysis of postgraduate graduate numbers over the last decade and current providers provides a context and general landscape. The analysis is followed by a report where the perceptions and attitudes of industry practitioners about postgraduate studies in communication/graphic design were qualitatively explored. The fieldwork comprised in-depth interviews that were conducted with communication designers at various points along their career paths. Three elements were explored: identification of the type of advanced knowledge needs in industry; how design professionals see postgraduate studies, their career paths, and vision for the future; and if postgraduate studies feature in their vision for the future. Some of the participants had previously attempted postgraduate studies and were not successful; their experiences added to the rich data. The research contributes to a better understanding of the reasons for the low postgraduate numbers, and the gap between industry and academia at postgraduate levels is confirmed. The study insights provide the possibilities of increasing postgraduate capacity in design by reducing the gap when designing suitable curricula.

Industry Perceptions and Experiences with the Access Consortium New Active Substance Work-Sharing Initiative (NASWSI): Survey Results and Recommendations

The Access Consortium New Active Substance Work-Sharing Initiative, or “Access” for simplicity, allows regulatory authorities (RAs) of the Access Consortium countries to jointly review applications for the registration of new active substances or for new indications. Using a survey developed by the pharmaceutical industry trade associations of the five Access Consortium countries—Australia, Canada, Singapore, Switzerland, and the United Kingdom (UK)—this study gathered insights into the perceptions and experiences of the Access pathway held by affiliates of pharmaceutical companies. Understanding industry perceptions of Access is important for the success of the initiative, as participation is voluntary. Findings indicate that affiliates who participated in Access had mostly positive experiences with this pathway; most affiliates were satisfied with their interactions with the Access RAs and appeared willing to continue to participate in the initiative. Affiliates’ reasons for not having yet participated in Access included a lack of opportunity to do so and perceived barriers, such as the Access pathway being too complicated to manage. Recommendations to improve Access cover six key areas: ensure predictability, increase guidance and transparency, streamline processes, maintain flexibility, increase harmonization, and advance RA-industry cooperation. This study should facilitate informed discussions among relevant stakeholders on how to improve Access to maximize efficiencies, accelerate approvals, and improve patient access to innovative medicines.

RISK PERCEPTION IN THE CONSTRUCTION INDUSTRY: A BIBLIOMETRIC REVIEW

This study presents a bibliometric analysis of the existing literature on risk perception in the construction industry. The aims are to discover patterns, significant topics, and the progression of research on risk perception. The study includes academic publications, such as journal articles, conference papers, and book chapters. The data was acquired from articles indexed on Scopus. VOSviewer was utilized to construct a co-occurrence network using the bibliographic data acquired, and a Sankey diagram was formed to investigate publication trends. Four major study clusters were found, encompassing risk management, safety, construction workers, and prevention actions, all within the context of risk perception in construction research. The current rising research topics related to risk perception in construction are occupational and project safety, construction workers, and human resources. The outcomes of this study can provide comprehension of risk perception in construction and research direction by emphasizing the importance of integrating management, safety, workers, and prevention action perspectives while offering new areas for further exploration regarding risk perception in the construction industry.

A Glimpse into the Future: Examining University of Dhaka Undergraduates Perception of the Hospitality Industry for Future Career

The main objective of this study is to acknowledge the perceptions of undergraduates on pursuing a career in the Hospitality Industry. The service industry such as hospitality industry of Bangladesh is a significant sector contributing to the economic development and have seen flourishing prosperity in recent years. The success of hospitality industries and their prestigious brand image have encouraged youth generation specially undergraduates to pursue their future career in Hospitality industry. This study basically identifies twenty variables associated with the influencing factors that may instigate undergraduates to pursue the Hospitality industry as their career choice. By a systematic analysis of twenty independent variables result shows that, six variables are statistically arrived at 1% significant level that means have significant influence on undergraduates’ perception and another eight variables are estimated as 5% of significant level. This implies that ensuring high Salary, brand names of the company, Job security, diversified working opportunity, and proper replacement polices each of the variables is positively influencing undergraduate’s preference in career choice in hospitality industry. This study concludes with few practical implications that have been extracted in the light of empirical findings to influence undergraduates’ perceptions positively towards hospitality industry.

Dietary shifts and the need for increased sustainability approaches in the global aquaculture seafood system

Recent shifts in the global dietary preferences have indicated the fast-growing choice for plant-based, or meat-reduced diets. Among the motivations for such choices, which are increasingly advocated by nations and environmental institutions, is the major concern with global environmental sustainability and impacts of food production systems. Incontestably, the animal food source industry is extremely diverse, and seafood production through the aquaculture value chain remains unfamiliar to key stakeholders possibly leading to an uncomprehensive view and often biased perception of the farming industry within the environmental context. Accordingly, I discuss the importance of seafood production systems, such as the fastest seafood production that is the aquaculture sector, to increase their focus on the sustainability arena with more substantial and effective improvements for sustainable production, and most importantly, concomitantly informing end consumers. I mention examples of types of sustainability efforts that can be implemented and highlight the urgency of actively informing customers about implemented practices.

Industrial practitioner's perception on the application of exoskeleton system in automotive assembly industries: A Malaysian case study

The automotive industry is a key manufacturing industry for the Malaysian economy, where manual jobs and task are still common. Hence, Work-related Musculoskeletal Disorders (WMSD) is a common type of injury among workers. Exoskeleton system has gained global traction as a possible solution to reduce the risk of MSD among workers. Nonetheless, the application of exoskeleton in the automotive industry in Malaysia remains unknown. As such, this study attempts to provide insight into the industry's perception on the potential of exoskeleton application within the context of Malaysian automotive assembly sector. Therefore, a total of 52 management level respondents from various manufacturers participated in this study. It is found that, although the technology seems to be relatively new and disruptive, the respondents have a positive perception towards it with an acceptance rate of 86.5%. Cost of implementation exoskeleton technologies seems to be primary concern from the respondents, other concern such as maintenance cost and ease of application into existing application is also highlighted.

Transformation of Identity for Artists Joining Musawarah Discussion Community

Objective: This study aims to explore the identity transformation process undergone by artists who choose to shift their lifestyles and join Musawarah, a Young Person's Discussion Community promoting a peaceful, loving, and spiritually blessed way of life.
 
 Theoretical framework: The study identifies key stages in the identity transformation process. The study identifies a six-stage process, encompassing pre-transfer, stimulation, self-isolation, self-doubt, transfer, and post-transfer, as artists decide to make the shift.
 
 Method: The research is grounded in a qualitative approach, employing in-depth interviews to collect data from 19 male and 6 female artists from middle-class backgrounds who have undergone this transformation.
 
 Results and conclusion: The findings reveal that artists, influenced by the concept of hijrah, experience a Conversion-Reversion process, returning to their pre-artist identity with a renewed commitment to their religious beliefs. The transformation is an ongoing journey toward self-awareness and a more fulfilling life.
 
 Originality/value: This research contributes to the understanding of identity transformation among artists, shedding light on the impact of religious shifts on their lifestyles and public personas. The study highlights the emergence of a trend where artists become influential figures in spreading religious messages and shaping societal norms, challenging the conventional perceptions of the entertainment industry.

Executives' perceptions of the steel industry's materials management system effectiveness

Materials management is a key component of supply chain management in public sector enterprises, especially in the steel industry. It entails managing the flow of materials while concurrently evaluating factors including demand, price, availability, quality, and delivery dates. This focuses on the necessity of thorough planning for effective material management and control. Small material input cost reductions can lower manufacturing costs and increase profits. The study aims to analyse the executives' perception towards the dimensions of materials management efficacy and also examines respondents’ demographic status. The results reveal that there is a significant association between demographic variables designation, education and experience with the dimensions quality, convenience, and cost while there does not exist a significant association with the dimensions time, quantity and human resource. The study develops a better understanding of the factors determining the efficacy of materials management systems in steel sector enterprises.