Background. In recent decades, epidemics of various infectious diseases have occurred. Despite the health authorities' educational efforts to provide people with adequate information, there is not enough evidence regarding the evaluation and effectiveness of educational methods. Therefore, the present study aimed to evaluate the effectiveness of educational methods provided for the public during epidemics of infectious diseases from people's perspective. Methods. This cross-sectional study was conducted in Iran in 2023. The participants included individuals who were older than 15 years and were living in Iran during the recent epidemics. We used a tailored questionnaire consisting of 14 questions to gather information. The validity of the questionnaire was ensured by calculating the content validity index and ratio. Furthermore, its reliability was confirmed through a pilot study. The participants were selected using convenience sampling. In order to collect data, the questionnaire was distributed to the target group both electronically and in person. The collected data were analyzed using SPSS software (version 24) with normality tests conducted, and any P-value below 0.05 was considered significant. Results. A total of 278 individuals participated in the study, with the majority being women (62.3%). The average age of the participants was 33.9 years old. Most of the participants had a bachelor's degree (43.2%). According to the results of the study, social networks were identified as the most commonly used source for receiving educational materials during infectious disease epidemics (76.8%), and they were also considered to be the most effective source (87.6%). Additionally, based on the participants' opinions, social networks outperformed other information sources (78%). Face-to-face education provided by healthcare workers was identified as the most trusted educational source (81.6%), and the participants recommended this method to others more than any other method. (82.4%). Interviews with healthcare experts and in-person education provided by healthcare workers were perceived as the most effective educational methods by the people surveyed (60.4%). Furthermore, the results indicated that as individuals age, their reliance on sources of information like the Internet, social networks, and newspapers tends to decrease. Conclusion. The results of the current study can provide valuable information for policymakers on educating the public during epidemics of communicable diseases, as well as help them make quick, effective, and evidence-based decisions.
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