Patron-driven Acquisition Research Articles

Revisiting the Streaming Video Patron-Driven Acquisition Program

In 2020, shortly after campus closure mid-pandemic, the Pollak Library at California State University, Fullerton mediated their Kanopy streaming video patron-driven acquisition (PDA) program, which had been running for six years. There were pros and cons to the timing of this decision given that the demand for streaming video would rise with the move to remote instruction. After the return to campus and weighing the impact of PDA mediation on acquisitions workload and streaming video expenditures, the library decided to reimplement an unmediated Kanopy Smart PDA that would improve access and workflow but provide a sustainable and predictable budget.

Evaluating Kanopy Access Models in Academic Libraries: Balancing Demand and Budget Constraints

Many academic libraries make streaming video content available to their users on the Kanopy platform. This article explores how libraries have approached Kanopy’s various access models, of which the most common are a patron driven acquisition (PDA) access model and a mediated access model. The author examines her institution’s switch in models in light of budgetary concerns and concludes that the change to mediate access has not led to significant delays in providing access to requested materials.

A Content Analysis of the Websites of the World’s Top 50 Universities in Medicine

ABSTRACT This study examined the quality of library websites of QS world top-ranked medical libraries’ services, resources, information dissemination tools, and training opportunities to library users. Moreover, this study also explores the medical resources provided by medical universities remotely. The study used web content analysis method. A checklist consisting on nine main categories and 87 indicators have been finalized. The website quality assessment score indicated that none of the university libraries in the discipline of “medicine” gained 100% score. However, two university libraries (University of Cambridge and University of Washington) scored more than 90%. The finding revealed that “patron-driven acquisition” was a least common service (n = 6) and significant number of university libraries (42%) were still not using mobile apps. The most famous five dissemination tools are Facebook, Twitter, Instagram, YouTube, and LinkedIn. While web of science, PubMed, PsycINFO are significantly available databases to most of the libraries. This is an in-depth and first study investigating the web content analysis of world top-ranked medical universities libraries.

A case study of Singapore Management University Libraries: Adopting a mixed methods approach towards collection evaluation

With rising costs and limited resources, it has become increasingly important for academic libraries to make acquisition decisions prudently to build a collection that meets its users' learning, teaching, and research needs. As such, Singapore Management University's (“SMU”) Libraries use a patron-driven acquisitions process, whereby acquisition decisions are guided by users' needs and requests. This article seeks to investigate if the current patron-driven acquisitions approach adequately meets the research needs of SMU's users through a mixed methods approach. A collection analysis was first conducted on the SMU Libraries' publications' references from the years 2017 to 2018 using the Scopus database. To ensure that the results of the study were valid and reliable, this study also analysed the Library Service Quality Survey for 2018, in addition to interviews with selected undergraduate and postgraduate students. This resulted in the triangulation of these results enabling comparison and analysis across a range of dimensions. The findings show that the library collection was largely able to meet users' needs. Most of the cited publications could be found in the library collection, and users were satisfied with the collection. However, there was a lack of awareness of library resources and how to use them effectively.

A Review Development of Digital Library Resources at University Level

This study considered the development, awareness, adoption, and usage of digital library (DL) resources at the university level. To develop and implement a successful electronic library resource system, it is vital to review the success factors and identify the most important technological aspects of DL resources. Electronic library information technology was described and grouped into several categories that influence user satisfaction in a DL context. These are open access to information, the facility of access, uncomplicated interface design, high quality of the communication process, Internet performance, performance assurance service, ease of communication via social network, and patron-driven acquisition. With these important features of DL services, the simplicity of accessing online information and the performance of DL utilities have become of paramount importance. Several research works were therefore reviewed and evaluated to determine the usability of DL services; thereafter, the design of the DL discovery system was developed through Blacklight open-source software.

Assessing Patron Driven Acquisition (PDA) adoption among Malaysian academic libraries

This study aims to explore the adoption of the Patron Driven Acquisition (PDA) model among Malaysian academic libraries. The study ensues the continuous increase in the proportion and cost of information resources (electronic and print) coupled with the current dwindling budget crushing libraries worldwide. It adopts questionnaires to elicit responses from 111 purposively selected librarians, specifically from Malaysia's academic libraries' acquisition units. This study revealed that some Malaysian academic libraries practice the user-initiated collection acquisition model, with modifications from the Patron Driven Acquisition (PDA) practiced in the developed world. Malaysian academic libraries adopt the stand-alone user-initiated collection development model instead of integrating the model with either the library OPAC or publishers ‘databases as practiced by other libraries. The user-driven acquisition model is productive considering resource usage, library budget justification, and high return on investment (ROI), according to Malaysian academic libraries.

Competing eBook acquisition models: which model best serves a community college library?

PurposeAcademic libraries continue to invest in eBooks to ensure access to content in various formats. This paper aims to examine eBook acquisition models, including patron-driven acquisitions, one-time purchases, focused collection subscriptions or large-scale subscriptions, to better understand how users engage with this content based on usage data.Design/methodology/approachUsage data provide insights into eBook acquisition and how access models influence use. This study defines the acquisition model for each eBook purchase. Data were examined to determine usage by acquisition model and cost-per-use.FindingsThis paper finds that for a large suburban community college, a large-scale subscription model has the lowest cost-per-use and serves the largest portion of students. Focused collection subscriptions supported small, specialized programs in the Allied Health, Emergency Services, and Nursing fields.Originality/valueThis paper examines how eBooks are acquired to determine which model best serves an academic library community, specifically a community college library, which is currently underrepresented in the literature.

Patron-Driven Acquisition (PDA)

This article outlines the issues and challenges of libraries working with patron-driven acquisition (PDA) or demand-driven acquisitions. Several suggestions are made to improve PDA for librarians and users.

The Scholarly Impact of Books Acquired via Approval Plan Selection, Librarian Orders, and Patron-Driven Acquisitions as Measured by Citation Counts

Patron-driven acquisition has been an important, if contentious, topic for decades, with numerous programs having been piloted, adopted, and reported on, largely favorably, in the library literature. Still, questions and doubts persist for academic libraries, especially where the composition of vendor plans and packages and the judgment of patrons are concerned. Past literature has approached the assessment of patron-driven acquisition by analyzing circulation/usage, comparing peer-library holdings, seeking patrons’ or librarians’ judgments of utility and suitability, looking for evidence of collection imbalances, and testing for overlap in patrons’ and librarians’ purchases. To contribute to this literature, this study addresses scholarly impact and examines whose selections—approval plans’, librarians’, or patrons’—have been most heavily cited. For the social sciences, the sciences, and the humanities, the authors gathered topic-matched random samples of books acquired via approval plans and librarian orders during the first five years of operation of their institutions’ interlibrary loan purchase-on-demand patron-driven acquisition program and compared their citation counts to the counts of books acquired via the program. Google Scholar was employed to tally citations.

Patron-Driven Acquisition of Print Monographs and Music Scores: A Pilot Program Case Study

ABSTRACTThis article focuses on the context and mechanics of a patron-driven acquisition plan for print music scores and monographs at a large American university. The article analyzes, discusses, and compares, the purchasing and usage trends of the print patron-driven acquisition plan with traditional selection methods. Teaching faculty are using the patron-driven acquisition of print music materials to fill research needs, and to find scores and books for teaching and course reserve use. Compared to firm-order monograph and score purchases, print titles acquired through patron-driven acquisition are circulating sooner after arrival in the collection indicating that the need of the patron has been served in a timely and efficient manner.

A Study on the Pattern and Efficiency of Patron-Driven Acquisition in Academic Libraries

대학도서관은 구성원이 교육과 연구를 수행하는 데 있어 필요수적인 자료를 선정하여 구입할 필요가 있다. 따라서 이용자의 정보 요구를 장서 개발에 반영하는 방법으로 희망도서 제도를 운영하고 있다. 본 연구는 10년간의 장기적 관점에서 희망도서 신청 과정과 결과를 분석하였다. 희망도서는 단행본에 대한 강력한 정보...

Saving students money with ebooks: A cross-departmental collaboration between interlibrary loan and course reserve

At the University of Minnesota Libraries, the interlibrary loan, acquisitions, and course reserve departments developed a new, data-driven project to provide students access to required course materials through patron-driven acquisition and cross-departmental collaboration. Item usage and student cost-savings data were collected throughout the project. During the spring 2015 semester, a survey was distributed to students across various disciplines affected by the project. Intended to measure the pilot project's success, the data and survey also yielded compelling evidence that academic libraries can best serve student needs by purchasing multiple user ebooks of required materials and promoting their availability.

Literature of Acquisitions in Review, 2012–13

The acquisitions literature published in 2012–13 shows a strong focus on nontraditional purchasing models, especially for electronic books (e-books). Patron Driven Acquisition (PDA) is one method that helps librarians cope with budget constraints that continue to plague library budgets. The expense of Big Deals has some libraries seeking more efficient alternatives such as Pay-Per-View or Evidence-Based Selection, however, many libraries are still reliant on the depth of coverage and perceived value of Big Deals. This review will cover these trends along with developments in Electronic Resources Management Systems (ERMSs), workflow efficiencies, and negotiation and licensing techniques.

Nursing and Allied Health Resources–Patron Driven Acquisition, a Pilot at The University of Alabama Libraries

This article is a report of a session presented by Mangala Krishnamurthy and Connie Stovall (a contributor to the presentation) of the University of Alabama Libraries at the 2015 North American Serials Interest Group conference. A patron-driven acquisition (PDA) pilot project was initiated in fall 2013 at the University of Alabama (UA) Libraries mainly serving the Nursing and Allied Health subject areas. Since the Capstone College of Nursing at UA offers an online Doctor of Nursing Practice program and partners with two other schools in the UA system, UA Libraries collaborated with the other libraries in the University System. The project uses Rittenhouse’s R2 Digital Libraries’ PDA module as the basic platform. The Capstone College of Nursing liaison discussed in detail the selection, management, assessment, promotion, and communication part of the project in addition to second year plans for the project.

E-Book Collection Development: Formalizing a Policy for Smaller Libraries

Three librarians from two similar but unaffiliated state colleges—both members of larger university systems—discuss how they confronted similar e-book acquisition concerns. In this session, presenters described how they took two different approaches toward revising their collection development policies, economizing their processes and streamlining their workflows. The presenters discussed patron-driven acquisition e-book programs, as well as the importance of communication and collaboration among library personnel. By formalizing the purchasing decisions of electronic formats, libraries can provide the structure needed to support changing staff roles and shrinking resources, as well as address important related issues such as accessibility and timeliness.

Demand-Driven E-book Program in Tallinn University of Technology Library: The First Two Years of Experience with the EBL Platform

ABSTRACTThe ease and effectiveness of patron-driven (demand-driven) acquisitions has helped to optimize many academic libraries’ acquisitions budgets. Libraries are increasingly turning to e-books as an alternative to purchasing multiple copies. Academic libraries have for years been forced to purchase large packages of e-books that are of questionable financial value because so much of the content is not used. The number of content units downloaded from large e-book packages by university patrons is not growing. At the same time, the number of checkouts of print books is declining. Advantages of e-books over print are discussed. Also mentioned are a few drawbacks, particularly the fact that European Union countries impose a higher level of value-added tax (VAT) on them than on print books. The author presents a case study analyzing the first two years of experience with the Ebook Library (EBL) platform at the Tallinn University of Technology Library, giving an overview of the advantages and successful measures of demand-driven acquisition in the form of short-term loans.

Patron-driven acquisitions at the City University of New York: A case study

In this article, the authors describe a patron-driven acquisitions plan successfully implemented at the City University of New York. The authors provide background on the City University of New York and the plan's suitability for such a large consortial library group using examples from the literature and their own experience. The planning, implementation, and outcomes of the plan are discussed as well as thoughts for the future.

Both Just-In-Time and Just-in-Case: The Demand-Driven-Preferred Approval Plan

While demand-driven acquisition (DDA) or patron-driven acquisition (PDA) focuses on providing library materials at a user’s point of need, approval plans attempt to help the library collect everything that might be desired in the future. DDA is the standard method of just-in-time library collecting, while approval plans are a prime example of just-in-case collecting. Therefore, these two methods are often perceived as oppositional library acquisitions practices. Yet, for the start of the 2013–14 fiscal year, California State University, Fullerton’s Pollak Library implemented a hybrid approach of DDA and the approval plan, which came to be known as the DDA-preferred approval plan. This study analyzes the cost and number of books acquired before and after the implementation. Findings demonstrate that the library was able to provide access to a significantly higher number of books in the 2013–14 academic year than in the prior year, and spent much less, suggesting that DDA and the approval plan can work together harmoniously for cost-effective collection building.

PDA(Patron-Driven Acquisitions) 방식 전자책 수서 모형에 관한 연구

이용자의 수요를 표현하는 트리거가 누적되어 임계치에 다다를 때 사서의 개입없이 자동으로 전자책이 구입되는 PDA 모델은 이용자의 수요에 부합하는 장서를 구성하면서도 도서관의 수서 예산을 가장 효과적으로 지출할 수 있는 새로운 장서 개발 방법론이다. 본 연구는 우리에게 아직 생소한 PDA의 개념, 작동 원리, 운영 현황 등을 살펴보고, 컨소시엄 기반의 한국 대학도서관 해외 전자책 수서 모형에 적용할 수 있는 방안을 모색해 보았다. 한국에서는 다양한 해외 전자책 수서 모형이 적용되고 있으나, 최종 이용자의 수요에 기반한 PDA 일반 모델이나 증거기반선정 모델을 컨소시엄 단위로 응용함으로써 비용 효율성과 이용 가치 제고에 기여할 수 있을 것이다. PDA model is new collection development method not only corresponding user's demand, but also expensing acquisition budget effectively. In the PDA model, when the trigger that indicates user's demand reaches up to treshold, e-book is automatically purchased without librarian's interrogation. This study examines concept, basic principles, and current condition of operation about PDA and finds a way that could applicate to Korean university library foreign E-book consortium. Current model of university library e-book acquisition pursuit reduction of budget and utility value, but the selected collection is not based on user's demand. Therefore, it could be considerable to apply PDA or evidence based purchase model to foreign e-book acquisition consortium.

Five-Month Print and Electronic Patron-Driven Acquisitions Trial at a Large University Shows Circulation Advantages

A Review of:
 Tynan, M. & McCarney, E. (2014). “Click here to order this book”: A case study of print and electronic patron-driven acquisition in University College Dublin. New Review of Academic Librarianship, 20(2), 233-250. http://dx.doi.org/10.1080/13614533.2014.906352 
 
 Abstract
 
 Objective – To evaluate the effectiveness of the first patron-driven acquisitions program in the Republic of Ireland and determine the effects of this acquisitions strategy on circulation, budget, and collection development.
 
 Design – Case study.
 
 Setting – A large university on two campuses in the Republic of Ireland with a total of over 25,000 students.
 
 Subjects – Patron-driven acquisitions including 1,128 electronic monographs and 1,044 print monographs.
 
 Methods – The authors evaluated titles purchased during a five-month patron-driven acquisitions trial conducted in 2013. Patron-selected titles were compared to traditionally acquired (faculty and librarian-selected) titles acquired during the same time period based on subject area and circulation data. Results from the trial were also compared to a literature review of patron-driven acquisitions trials conducted at other institutions. Information on selectors was examined for patron-driven print acquisitions. 
 
 Main Results – The most frequently acquired subject areas included business, politics, English, drama and film, medicine, psychology, history, and law. These frequently acquired subject areas were consistent across print and electronic patron-driven acquisitions, traditionally acquired titles at the institution, and data from the patron-driven acquisitions trials of other institutions. Patron-selected titles in art history and architecture subjects showed a significant print preference over electronic. Patron-selected electronic titles were used 8.45 times compared to 3.27 uses for traditionally selected electronic titles. Patron-selected print titles circulated 1.32 times compared to 1.04 circulations for faculty-selected titles and 0.63 circulations for librarian-selected titles. For patron-driven print acquisitions, 63% of selectors were students and 37% were faculty and staff. 
 
 Conclusion – The trial was considered successful in circulation and subject area diversity. Subject breakdown for patron-selected titles was consistent with expectations and mirrored traditional acquisitions strategies and expected demand. Patron-selected titles showed a circulation advantage over traditionally selected titles, though this advantage was more significant for electronic titles. The library intends to continue with patron-driven acquisitions. Considerations for future trials, including higher quality and more selective discovery records for print titles, more informative marketing, and better timing, could improve results.