Abstract
This study considered the development, awareness, adoption, and usage of digital library (DL) resources at the university level. To develop and implement a successful electronic library resource system, it is vital to review the success factors and identify the most important technological aspects of DL resources. Electronic library information technology was described and grouped into several categories that influence user satisfaction in a DL context. These are open access to information, the facility of access, uncomplicated interface design, high quality of the communication process, Internet performance, performance assurance service, ease of communication via social network, and patron-driven acquisition. With these important features of DL services, the simplicity of accessing online information and the performance of DL utilities have become of paramount importance. Several research works were therefore reviewed and evaluated to determine the usability of DL services; thereafter, the design of the DL discovery system was developed through Blacklight open-source software.
Highlights
Education Research International have revealed a range of barriers preventing learners from using online library resources [10,11,12]
It is important to note that while the barriers to accessing digital library (DL) resources may be similar in different universities, there are more in developing countries than in developed ones. e notable obstacles in literature are poor information and digital literacy skills, students’ negative attitudes towards electronic tools, poor Internet connectivity, poor ICT infrastructure, information overload, vast amounts of irrelevant information, licensing limitations on access to the DL collection, lack of generic e-resource portal interfaces, preference for print assets over electronic resources, discouraging e-resource use by academic staff, user authentication, download delay, lack of comprehensive ICT and searching skills among library staff, high cost of affordable online access, and low organizational budget for library departments [14,15,16,17]
A library organization embraces a common goal of resource sharing and cooperation, commonly referred to as a consortium. is study is an attempt to assess the awareness, utilization, and development of electronic resources in the library by the academic community of universities. erefore, this paper represents a critical review of DL resources taking into account the practical aspects of library services. e paper defines the criteria used in creating a DL for the universitylevel research community
Summary
With the advent of DL services, the quality of service (QoS) has become crucial in assessing the efficacy of service delivery. E model shows that the level of QoS provided by digital service providers directly affects the perception and satisfaction of end-users. E other hypothesis of the design of electronic libraries was suggested by DeLone and McLean [21] to investigate how the reliability of the process and data provided affected the satisfaction of users. E study aimed at investigating issues like the type of sensing or location-based technologies and learning strategies employed in library-supported mobile learning. E results showed that advancement and popularity of mobile, wireless network, and sensing technologies have further provided a more convenient and effective environment for accessing library facilities and resources. E authors concluded that, for several years, libraries have adopted discovery systems to provide search experiences that reflect user expectations and improve access to e-resources. A recent study by Oh and Colon-Aguirre [26] on the perceptions for use of Google Scholar and academic library discovery systems reveals that the perceived comprehensiveness, subjective norm, loyalty, and intended use of academic library discovery systems are higher than Google scholar, while at the same time, the perceived ease of use, satisfaction, and system quality of Google Scholar were higher than those of academic library discovery systems, implying that users’ satisfaction with the DL is the key indicator for the quality of DL services
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