Partial Least Squares Structural Equation Modeling Research Articles

The Influence of HRM, Employee Engagement, and Organizational Commitment on Employee Turnover Intention

High turnover rates are a significant challenge in the healthcare sector, where employee retention is critical to maintaining service quality and organizational performance. The purpose of this research is to determine and analyze the effect of HRM, employee engagement and organizational commitment on employee turnover intention at Tebet Hospital Jakarta, Atmajaya Hospital Jakarta, and UKI Hospital. The research method used was qualitative, which involved in-depth interviews with key respondents from the three hospitals. Primary data was collected using a structured questionnaire and analyzed using SEM-PLS (Structural Equation Modeling-Partial Least Squares). The findings show that HRM has a positive but not statistically significant influence on employee engagement, while significantly reducing turnover intention. Organizational commitment is positively and significantly related to employee engagement and decreased turnover intention. In addition, turnover intention positively affects employee performance. This research has implications highlighting the need for hospitals to develop more effective HRM strategies that encourage employee engagement and strengthen organizational commitment, ultimately reducing turnover rates.

Non financial rewards for HRM in tech companies

Purpose: This research study aims to determine the importance of non-financial rewards as an element of total compensation and its relationship to human resource management mediated by the relationship of strategic corporate governance in the technology sector.Design/methodology/approach: A quantitative approach of extrinsic and intrinsic non-financial rewards, human resource management and strategic management of the company has been carried out. To obtain the necessary data, self-administered questionnaire were used. The results obtained from a sample of 97 human resource managers in the technology sector proves the causal relationship between each type of non-financial reward and human resource management, as well as its link to the strategic management.Findings: Using Partial Least Squares Structural Equation Model (PLS-SEM), significant relationships occur between human resource management and strategic management, followed by the relationship between human resource management and intrinsic rewards. A significant relationship exists between human resource management and direct and indirect intrinsic rewards through strategic management. In turn, only an indirect relationship exists between human resource management and extrinsic non-financial rewards through strategic management, but there is no direct relationship.Originality/value: These findings are highly important for human resource management, since it could allow the development of new compensation strategies with non-financial rewards under strategic management helping technology companies to generate competitive advantage by means of the same.

Perceived Leadership Support, Safety Citizenship, and Employee Safety Behavior in the Construction Industry: The Role of Safety Learning

The construction industry faces significant challenges in ensuring worker safety, encompassing both physical hazards and mental health concerns. Drawing on Social Exchange Theory (SET), this study explores the impact of perceived leadership support (PLS) on employee safety behavior (ESB) and safety citizenship behavior (SCB), focusing on the mediating role of SCB and the moderating effect of safety learning (SL). A quantitative approach was employed, collecting a sample size of 410 construction workers from various companies within the Turkish construction sector. Data were collected through electronic questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that PLS positively influences both ESB and SCB. Additionally, SCB mediates the relationship between PLS and ESB, while SL moderates the effect of PLS on both SCB and ESB, further strengthening the positive relationships. This study highlights the critical role of leadership support and safety learning in promoting safer behaviors within the construction industry, suggesting that organizations should cultivate a proactive safety culture to enhance safety outcomes.

Relational Job Crafting and Task Performance: The Mediating Role of Work Engagement

This study investigates the mediating role of work engagement on the effect of relational job crafting on task performance among employees in the public sector of Ghana. Relational job crafting involves offers significant benefits to public sector employees by enhancing their performance through collaborative engagement. Thus, when employees actively adjust their social work environment, they can reduce (increase) work-related stress (sense of purpose) through fostering stronger relationships, which also improve well-being and performance. The research employed a closed-ended questionnaire and conducted a cross-sectional online survey. The study’s target population consists of 17,163 public sector employees in Cape Coast Metropolis, out of which 456 were randomly selected to complete the survey. The sample size was estimated using the Adam, (2020) approach for selecting samples in a quantitative study. Data collection took place from January to June 2023, and the analysis was conducted utilising the R version of partial least squares structural equation modelling (PLS-SEM). The study revealed an average yet statistically significant influence of relational job crafting on both work engagement and task performance. Thus, relational job crafting had a significant positive effect on work engagement (β = 0.502, p < 0.01) and task performance (β = 0.293, p < 0.01), with work engagement further affecting task performance significantly (β = 0.475, p < 0.01). The significant positive relationship shows that the increase in both relational job crafting and work engagement among Ghanaian public sector employees further improves their performance in the various tasks assigned to them. Also, despite the direct relationship between work engagement and relational job crafting and task performance, it was further revealed that the latter further mediate the relationship among the former and task performance. Thus, it was found that work engagement serves as a complementary partial mediator in the relationship between relational job crafting and task performance (β = 0.238, SE = 0.034, 95% CI = 0.177, 0.309). These findings support the initial hypotheses established for the study. In terms of policy recommendations, this study emphasises the importance of fostering both work engagement and relational crafting to enhance task performance in the Ghanaian public sector. It suggests that employers, including government bodies, directors, and chief executive officers of public institutions, as well as policymakers, including labour unions, should implement measures across various sectors of public services to strengthen employee relations and increase engagement, ultimately enhancing task performance

Mediating effect of purchasing efficiency on the relationship between purchasing analytical skills and restaurant performance: a PLS-SEM approach

PurposeThis study analyzes the mediating effect of purchasing efficiency on the relationship between purchasing analytical skills and restaurant performance.Design/methodology/approachA structured questionnaire was used to collect data from 169 restaurant managers in Dodoma, Tanzania. The collected data were analyzed by using partial least squares structural equation modeling (PLS-SEM).FindingsThe results established the direct and indirect effects of purchasing analytical skills on restaurant performance. Specifically, purchasing analytical skills have positive and significant effects on restaurant performance and purchasing efficiency. Also, purchasing efficiency significantly mediates the effect of purchasing analytical skills on restaurant performance. Since purchasing analytical skills significantly influence restaurant performance, and the mediating effect of purchasing efficiency is significant, the study establishes and confirms the partial mediation effect of purchasing efficiency.Research limitations/implicationsThe current study solely focused on purchasing analytical skills. Future studies may examine other types of purchasing skills (technical and managerial skills) to expand the study's findings. Furthermore, different mediating variables can be used to study the indirect effect of purchasing analytical skills on restaurant performance.Originality/valueThis study presents empirical evidence from Tanzania, an emerging economy, on the link between purchasing analytical skills and restaurant performance. It also contributes to the body of knowledge by studying the mediating effect of purchasing efficiency in the hypothesized relationship.

Strengthening Resilience: Social Responsibility and Citizen Participation in Local Governance

The concept of resilience has gained significant prominence across various disciplines, particularly in the context of regional development. Specifically, the Social Responsibility of Local Public Administrations (SRLPA) may play a significant role in fostering resilient territories. This study proposes a second-order model utilizing Structural Equation Modeling—Partial Least Squares (SEM-PLS) to investigate the complex relationships between the SRLPA and citizen participation in municipal affairs. The proposed model comprises six dimensions for the SRLPA: good governance values, efficiency, transparency, economic issues, environmental concerns, and socio-labor matters. One of the primary contributions of this study is the development and operationalization of a scale designed to measure the construct of the SRLPA. Additionally, empirical analysis shows that the relationship between the SRLPA and citizen participation is indirect. Instead, SRLPA exerts its influence through two mediating variables: citizen connection with the municipality and the perceived bond with the local government. The findings suggest that to positively impact citizen participation, the SRLPA must strengthen relationships with citizens, thereby enhancing their engagement in municipal affairs.

Impact of green inclusive leadership on employee green creativity: mediating roles of green passion and green absorptive capacity

PurposeOrganizations encourage green creativity among their employees to reduce environmental pollution and attain sustainable development. Green, inclusive leadership can produce positive outcomes and influence employees' green innovation. However, green inclusive leadership and green creativity are empirically less examined in the sustainability literature. Therefore, this study theorized a conceptual model based on the organizational creativity theory to explore the influence of green inclusive leadership on employees’ green creativity. It also aimed to explore the intermediating effect of green passion and green absorptive capacity on the relationship between green inclusive leadership and green creativity.Design/methodology/approachData were gathered through a self-administered questionnaire-based survey from 540 employees of a manufacturing enterprise in China. The hypotheses were analyzed using the partial least squares structural equation modeling (PLS-SEM) technique.FindingsThe findings reveal that green inclusive leadership positively and significantly influences employees' green creativity. Moreover, the results show that green passion and green absorptive capacity play positive mediating roles in the relationship between green inclusive leadership and green creativity.Practical implicationsThis study offers practical implications for Chinese manufacturing enterprises, where green inclusive leadership is essential to enhance green passion, green absorptive capacity and green creativity among employees.Originality/valueDrawing upon the organizational creativity theory, this research study is novel because it is one of the few empirical research studies to explore green inclusive leadership and green creativity in Chinese manufacturing enterprises. It further establishes the positive mediating role of green passion and green absorptive capacity in the relationship between green inclusive leadership and green creativity.

Financial Innovation and Crowdfunding: Influencing Investment Decisions in Tech Startups

This study investigates the financial behavior of Thai investors in equity crowdfunding (ECF), focusing on the factors that influence their investment intentions. Drawing upon the Information System Success Model (ISSM), the Theory of Diffusion of Innovations, and the Technology Acceptance Model 3 (TAM3), the research examines the platform quality (PQ), platform characteristics (PC), and social influence (SI) as independent variables, with the perceived usefulness (PU) and perceived ease of use (PEOU) acting as mediators. Data were gathered from 275 Thai investors and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that the PU significantly influences investment decisions both directly and indirectly through the PEOU, which also directly affects investment intention. Furthermore, SI, PC, and PQ have indirect effects on investment decisions via the PU and PEOU, with SI being the most influential factor. This study provides valuable insights into optimizing ECF platform design, fostering investor trust, and enhancing regulatory frameworks to facilitate financial inclusion and innovation in the Thai crowdfunding landscape.

Have MSMEs in Indonesia Focused on Business Sustainability? The Influence of Environmental Orientation, Technology Implementation, Green Marketing, and Innovation Capability

The aim of this study is to determine the factors that impact MSMEs' sustainability practices and the degree to which they concentrate on business sustainability in Indonesia. This study used a quantitative research approach and collected survey data from MSMEs in Indonesia operating in various industries totaling 350 samples. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for data analysis to assess the relationship between variables. The study discovered that a focus on the environment, the application of technology, and green marketing greatly improve an organization's capacity for innovation, which in turn has a favorable impact on the sustainability of the firm. MSMEs are more likely to develop and maintain their business practices over time if they invest in green marketing techniques, use cutting-edge technologies, and give priority to environmental issues. In order to attain sustainability, MSMEs should include technology, marketing, and environmental initiatives into their fundamental business operations, according to the research. It is recommended that policymakers provide incentives, subsidies, and training programs to MSMEs in order to encourage the adoption of technology and green marketing. Support like this can encourage sustainable practices throughout the industry and close the digital divide. This study offers insightful information about the combined effects of environmental orientation, technology adoption, and green marketing on MSMEs in Indonesia's capacity for innovation and long-term viability of their businesses. It gives helpful suggestions for boosting MSMEs' sustainability and emphasizes the crucial role that innovation plays in converting these elements into sustainable business practices.

Destination Social Media Foodscape and Visit Intention: Double Mediation Assessment of Food Destination Attractiveness and Familiarity Among Gastronomy Tourists

ABSTRACT This study analyses the dynamics between destination social media foodscape (DSMF), food destination attractiveness (FDA), food destination familiarity (FDF) and visit intention among food tourists. Partial-least Square-Structural Equation Modelling (PLS-SEM) was employed to test the research hypotheses. It has been revealed that DSMF’s social factor and aesthetic appeal have a significant impact on the FDA and FDF. The study’s findings illustrate that both FDA and FDF significantly mediate the relation between social factors and visit intention, as well as between aesthetic appeal and visit intention. The results highlight the importance of tourism stakeholders being strategic in curating DSMF to enhance tourists’ travel planning.

Examining the impact of personalization and carefulness in AI-generated health advice: Trust, adoption, and insights in online healthcare consultations experiments

Artificial intelligence (AI) technologies, exemplified by health chatbots, are transforming the healthcare industry. Their widespread application has the potential to enhance decision-making efficiency, improve the quality of healthcare services, and reduce medical costs. While there is ongoing discussion about the opportunities and challenges brought by AI, more needs to be known about the public's attitude towards its use in the healthcare domain. Understanding public attitudes can help policymakers better grasp their needs and involve them in making decisions that benefit both technological development and social welfare. Therefore, this study presents evidence from two between-subjects experiments. This study aims to compare the public's adoption and trust levels in health advice provided by human vs. AI doctors and explore the potential effects of personalization and carefulness on the public's attitudes. Experimental designs adopt a trust-centered, cognitively and emotionally balanced perspective to study the public's intention to adopt AI. In Experiment 1, the experimental conditions involve the types of decision-makers providing online consultation advice, either AI or human doctors. In Experiment 2, the experimental conditions involve varying levels of perceived personalization and carefulness (high vs. low). A total of 734 participants took part in the study. They were randomly assigned to one of the intervention conditions and responded to manipulation checks after reading the materials. Using a seven-point Likert-type scale, participants rated their cognitive and emotional trust levels and intention to adopt the advice. Partial Least Squares Structural Equation Modeling (PLS-SEM) is conducted to estimate the proposed theoretical perspective. Qualitative interviews on both real-world and AI-generated treatment recommendations further enriched the understanding of public perceptions.The results show that AI-generated advice is generally slightly less trusted and adopted by the public. However, a noticeable inclination towards AI-generated advice emerges when AI demonstrates proficiency in understanding individuals' health conditions and providing empathetic consultations. Further analyses confirm the mediating influence of emotional trust between cognitive trust and adoption intention. These findings provide deeper insights into the process of adoption and trust formation. Moreover, they offer guidance to digital healthcare providers, empowering them with the knowledge to co-design AI implementation strategies that cater to the public's expectations.

Fueling Rural: The Unseen Forces of Family Background and Psychological Factors on Youth Entrepreneurship

Understanding entrepreneurial intentions among rural youth is crucial for fostering economic development; however, this demographic remains underrepresented in entrepreneurship research. This study explores the impact of entrepreneurial family backgrounds and psychological factors-such as self-efficacy, risk-taking propensity, need for achievement, and locus of control-on entrepreneurial intentions among rural youth in Deli Serdang, North Sumatera, Indonesia. A quantitative approach was utilized, employing a cross-sectional survey with data collected from a random sample of 217 rural youth through a structured questionnaire administered in person. Data analysis was conducted using partial least squares structural equation modeling (PLS-SEM). The results demonstrate that both entrepreneurial family background and psychological factors significantly influence entrepreneurial intentions. Specifically, having an entrepreneurial family background positively affects these intentions, while psychological factors also play a significant role. The study validates the research instruments and offers valuable insights into how familial and psychological influences shape entrepreneurial aspirations in rural contexts, reinforcing theories related to entrepreneurial self-efficacy, motivation, and psychological capital. For policymakers, the findings highlight the importance of supporting family-based entrepreneurial initiatives and integrating family involvement into entrepreneurial education. Educators are encouraged to incorporate psychological training to cultivate traits such as self-efficacy and resilience, while practitioners should develop supportive environments that leverage both familial and psychological resources. The study’s limitations include its focus on rural youth, which may restrict generalizability, reliance on self-reported measures, and the lack of exploration into underlying mechanisms or longitudinal effects. Future research should address these limitations by incorporating diverse populations, utilizing objective measures, and examining long-term impacts.

Sustainable Tourism Development in Karo District: A Disability-Friendly Planning Model through Government Policy and Industry Collaboration

The purpose of this study is basically to determine the direct and indirect effects of tourism development planning using accessibility and inclusiveness towards disability-friendly tourism through government policies in the field of Tourism Objects and the Hospitality Industry in Karo Regency. The method for analyzing the data in this study used descriptive statistical analysis with SPSS 21 software for Windows, and structural equation modeling – partial least squares (SEM-PLS) analysis with smartPLS 3 software. The study's findings provide insight into the following: government policies have a positive and significant impact on disability-friendly tourism; tourism accessibility has a positive and significant effect on disability-friendly tourism through government policies; inclusive tourism has a positive and significant effect on disability-friendly tourism; tourism accessibility has a positive and significant effect on disability-friendly tourism through government policies; tourism objects and the hospitality industry in Karo Regency have a positive and significant impact on disability-friendly tourism through government policies. Meanwhile, the findings of a disability-friendly tourism development planning model on Tourism Object and Hospitality Industry in Karo Regency, where the factors that need attention, namely: first, tourism accessibility including social issues, weather, development, management, actions, decisions, stimulus, psychological, cognitive, interpersonal, and treatment; second, inclusive tourism including representation, participation in decision making, promotion, respect and understanding, removing social barriers, coordination, supervision, responsibility, collaboration, integration, and digital literacy; third, government policies including regulations, incentives, social responsibility, clarity, convenience, policy formulation, decision making, policy implementation, and policy evaluation; fourth, disability-friendly tourism including information, management of tourist destinations, preferences for accommodation information, accommodation, easily accessible facilities, availability of disability support services, legal certainty, destination environment, and demographic profiles.

Using PLS-SEM and XAI for causal-predictive services marketing research

Purpose This study aims to redefine approaches to metrics in service marketing by examining the utility of partial least squares – structural equation modeling (PLS-SEM) and eXplainable Artificial Intelligence (XAI) for assessing service quality, with a focus on the airline industry. Design/methodology/approach Using the Airline Passenger Satisfaction data set from Kaggle platform, this study applies PLS-SEM, facilitated by ADANCO software and XAI techniques, specifically using the SHapley Additive exPlanations TreeExplainer model. This study tests several hypotheses to validate the effectiveness of these methodological tools in identifying key determinants of service quality. Findings PLS-SEM analysis categorizes key variables into Delay, Airport Service and In-flight Service, whereas XAI techniques rank these variables based on their impact on service quality. This dual-framework provides businesses a detailed analytical approach customized to specific research needs. Research limitations/implications This study is constrained by the use of a single data set focused on the airline industry, which may limit generalizability. Future research should apply these methodologies across various sectors to enhance a broader applicability. Practical implications The analytical framework offered here equips businesses with the robust tools for a more rigorous and nuanced evaluation of service quality metrics, supporting informed strategic decision-making. Social implications By applying advanced analytics to refine service metrics, businesses can better meet and exceed customer expectations, ultimately elevating the societal standard of service delivery. Originality/value This study contributes to the ongoing discourse on artificial intelligence interpretability in business analytics, presenting an innovative methodological guide for applying PLS-SEM and/or XAI in service marketing research. This approach delivers actionable insights, not only in the airline sector but also across diverse business domains seeking to optimize service quality.

Enhancing digital literacy in later life: the role of perseverance and consistency of interest

ABSTRACT In an era where digital competence is increasingly crucial, understanding the factors that influence successful learning outcomes, especially among older adults, is vital. This study investigates the impact of psychological motivation, perseverance, consistency of interest, and instructor interaction on cognitive problem-solving abilities, subsequently affecting digital competence and individual impact. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM) on a sample of 459 older adults who have completed digital competence training, this research provides empirical insights into the learning process. Findings reveal that psychological motivation significantly influences cognitive problem-solving, which, in turn, enhances digital competence and personal achievement. Interestingly, while perseverance and interaction with instructors also positively impact problem-solving, consistency of interest does not show a significant effect. These results suggest the need for educational strategies that foster motivation and effective instructor-learner interaction to improve digital learning outcomes. The study underscores the importance of tailored digital education approaches for older adults, highlighting the role of motivational and cognitive factors in bridging digital divides and enhancing life quality through digital literacy.

Impulsive Buying Behavior Towards Livestream Shopping through S-O-R Framework: An Islamic Economic Perspective (Case Study of the Central Java Muslim Community)

This study aims to analyze the factors that cause impulsive buying behavior towards livestream shopping through the Stimulus-Organism-Response (S-O-R) framework. Methods of data collection are done through a questionnaire. The research population includes the Muslim community of Central Java who have purchased products in livestream shopping with a sample of 220 respondents. The analysis tool used is SmartPLS 3.2.9 using the Structural Equation Modeling – Partial Least Squares (SEM-PLS) analysis method. The results of the analysis show that the stimulus factors which include interpersonal interaction, discount vouchers, and flash sales have a positive and significant effect on the perceived enjoyment of livestream shopping in the Muslim community of Central Java. In addition, the stimulus factors in the form of purchase convenience, product usefulness, and product price also positively and significantly affect the perceived usefulness of livestream shopping in the Muslim community of Central Java. As for the variables which are organisms, including the perceived enjoyment of livestream shopping and the perceived usefulness of livestream shopping, both have a positive and significant effect on the impulsive buying behavior of the Muslim community in Central Java which is the response in this study.

The Moderating Role of Proposed External Incentives on COVID-19 Vaccination Intentions in an Emerging Economy Context

The COVID-19 pandemic has highlighted the critical need for widespread vaccination to combat the spread of the virus and protect public health. This study aims to investigate the factors that influence COVID-19 vaccination intentions and examine the moderating role of proposed external incentives in an emerging economy context. Specifically, the study explores the impact of attitude, subjective norms (SN) and perceived behavioural (PB) control on vaccination intentions and examines how external incentives interact with these factors to strengthen vaccination intentions. Data was collected through 318 structured self-report questionnaires administered to individuals. The collected data underwent statistical analysis using partial least squares structural equation modelling (PLS-SEM) with SmartPLS 3.0. The analysis fulfilled all the necessary assumptions and criteria for data quality and model robustness. The findings indicate that attitude, SN and PB control significantly influence individuals’ intentions to get vaccinated against COVID-19. However, the main contribution of this study lies in its revelation that proposed external incentives positively impact the relationship between attitude and vaccination intentions. This suggests that external factors, such as monetary and non-monetary incentives, play a crucial role in attracting individuals towards preventive vaccination. The findings hold practical implications for policymakers and medical service providers, as they highlight the importance of external incentives in positively influencing vaccination intentions. These insights can aid in designing effective strategies to encourage vaccine uptake and reduce the likelihood of future pandemics.

Strategic Orientations, Access to Finance, and SMEs Performance in Thailand: Data Screening and Preliminary Analysis

This study aimed to conduct a data screening and preliminary analysis about the effect of strategic orientations towards SMEs performance and the moderating effect of access to finance in Thailand’s gem and jewelry industry. Samples of 310 were selected from the population of 1,601 SMEs operating in Thailand’s gem and jewelry business using a systematic sampling technique to collect the data. In addition, data diagnostics were performed to meet the preliminary assumptions for further multivariate analysis, particularly an advanced Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis. Thus, the study carried out response rate, missing data analysis, non-response bias test, normality test, assessment of outliers, common method bias test, and multicollinearity test. Likewise, all the assessments were conducted through the IBM SPSS 20, G*Power 3.1, and SmartPLS 3.2.8 software. Conclusively, the data met the requirements for further multivariate analysis, but the normality test still needed to be met. Although, the normality assumption was not met, the non-normally distributed samples can be analyzed further since PLS-SEM works well with non-normal data distributions. This study contributes to the current literature as it will steer other researchers in conducting data screening and preliminary analysis.

INSTRUCTIONAL LEADERSHIP AND TEACHER SELF-EFFICACY ON JOB SATISFACTION: THE MEDIATING EFFECT OF SCHOOL CLIMATE IN INDONESIAN ISLAMIC SENIOR HIGH SCHOOLS

This study explores the impact of instructional leadership and teacher self-efficacy on job satisfaction among teachers in Indonesian Islamic Senior High Schools (Madrasah Aliyah), focusing on the mediating role of school climate. Instructional leadership plays a crucial role in shaping a positive school environment, which can enhance teacher job satisfaction by providing necessary guidance, resources, and support. A mixed-method approach was employed, with data collected from 219 teachers using validated survey instruments. The Content Validity Index (CVI) was used to ensure instrument reliability. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess relationships between variables and the mediating effect of school climate. The results show that instructional leadership significantly impacts both school climate and teacher job satisfaction, with path coefficient values of .463 and .818, respectively. However, school climate did not significantly mediate the relationship between instructional leadership and job satisfaction. Teacher self-efficacy, while positively influencing school climate (p < .05), did not have a substantial direct effect on job satisfaction (ß = -0.058). This research provides fresh insights into the nuanced interplay between leadership, teacher self-efficacy, and job satisfaction in the context of Islamic schools. The findings highlight school climate's indirect yet pivotal role in educational leadership dynamics. By integrating these variables, the study offers practical recommendations for improving leadership strategies and enhancing teacher well-being in faith-based educational settings.

Enhancing ERP Usage Through Absorptive Capacity: A Case Study from Indonesia Enterprise

This research investigates the effect of individual users' absorptive capacity to the usage of Enterprise Resource Planning (ERP) at PT ABC, a transportation company in Indonesia. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM). This study tests the relationships between three facets of absorptive capacity and ERP usage. This study revealed that among aspects of absorptive capacity, only the capacity associated with applying ERP knowledge directly affects ERP usage. Meanwhile, prior understanding and proficiency in integrating ERP systems have a significant indirect impact on ERP usage performance. Based on these findings, it is suggested that PT ABC strengthens individual employees' absorptive capacities and encourages them to acquire ERP expertise before implementation. Moreover, cultivating a culture that supports collaboration and knowledge sharing is crucial for maximizing the benefits of ERP systems within the organization. Implementing these strategies is expected to improve ERP adoption outcomes at PT ABC