Organizational Operations Research Articles

Proposed Framework and Method for Integrating Risks into an Organizational Setting

Enterprise risk management (ERM) is a systematic approach that strategically assesses risk management from a holistic standpoint, including the whole company or enterprise. The aforementioned approach is a top-down strategic methodology designed to detect, evaluate, and proactively address possible risks, threats, hazards, and other sources of damage that have the potential to impede an organization's operations and goals, or result in negative outcomes. ERM is a prominent framework that assists businesses in the identification, evaluation, and management of hazards at the enterprise level. Scholars identified many elements that serve as motivators for enterprises to participate in the process of ERM. These reasons include the likelihood of encountering financial hardship and the subsequent expenses, subpar profits performance, potential development prospects, and the autonomy of the board. The implementation of an effective risk management plan might potentially serve as a competitive advantage for organizations, facilitating their growth. This elucidates the extensive corpus of research devoted to ERM. This paper examines the fundamental connections between Enterprise Architecture and Risk Management, and presents a proposed architectural framework for effectively incorporating risk considerations within the broader organizational context. This article presents a proposed strategy for attaining a comprehensive and shared perspective on hazards throughout an organization.

Efektivitas Pelatihan dan Pengembangan Dalam Meningkatkan Kualitas Sumber Daya Manusia di LKP Saraswati Ponorogo

Along with the times, competition between organizations is getting tougher. As a competitor, every organization wants to be the best of other organizations. This situation will require every organization to measure the organization's operations or programs, known as effectiveness. Holding a training and development program is hoped to maintain and increase the effectiveness of the organization in achieving its goals. The purpose of this study was to analyze the effectiveness and impact of implementing training and development programs in improving the quality of human resources at LKP Saraswati Ponorogo. This study uses a type of field research with a qualitative approach. Data collection was done through interviews and observation. Data processing techniques are used by exposing, sorting, and drawing conclusions. Data analysis techniques include reduction, presentation, and conclusions. They are checking the validity of the data using triangulation techniques. The resource persons in this study were leaders from LKP Saraswati, administration, and training participants. The results of this study indicate that the implementation of training and development programs at the Saraswati Ponorogo Course and Training Institute to improve the quality of human resources has been quite effective. However, using time is less effective because some still need to finish their training period. The impact of the results of the implementation of this training and development program in terms of the knowledge of the participants has increased, and the abilities possessed by the participants have also increased, but there are still skills that could be improved.

Sustainability and interactive network branding in fast‐changing business environments

Sustainability and interactive network branding in fast‐changing business environments

Compassion, collaboration, and community: Strategies for staff well-being.

Compassion, collaboration, and community: Strategies for staff well-being.

Factors Influencing Operational Excellence in Higher Learning Institutions

Operational excellence is a concept that emphasizes continuous improvement, efficiency, and effectiveness in an organization's operations. While it is often associated with businesses and manufacturing, it is also highly relevant for Higher Learning Institutions such as universities and colleges. Operational excellence in the context of higher education refers to the ability of institutions to consistently deliver high-quality educational services and outcomes while optimizing their resources and processes. Therefore, this paper formulates a framework postulating the factors influencing operational excellence in Higher Learning Institutions in Malaysia. Eventually, the findings will offer empirical support for the theories and concepts being explored in the operational excellence research to be used specifically in the context of higher education institutions.

A Maturity Model for Content Strategy Development and Technical Communicator Leadership

While technical communication consultants and researchers agree that content strategy requires attention to both customer needs and business goals, we found no evidence that technical communication educators promote an accurate understanding of business goals among their content strategy students. Through industry–academia collaboration, we integrate two existing models, using content tactics within organizational characteristics that define the maturity level of an organization's content operations. Analyzing the current state of maturity for each characteristic highlights gaps that can define a content strategy with prioritized tactics and, ultimately, encourages the growth of technical communicator leadership and the empowerment of our profession.

Craft annual reports to further your organizational strategy

For many nonprofits, writing a comprehensive annual report—one that goes beyond the IRS Form 990 to include insight into the organization's operations and programming for donors, regulators and any other stakeholders—might elicit groans and complaints about the amount of time such reports take to produce. But experts argue that the time and effort is definitely worth it, especially if you are sure to connect the report with your organization's strategic planning efforts.

Craft annual reports to complement strategic planning

While many nonprofit leaders and staff might groan at the thought of writing a truly comprehensive annual report—one that goes beyond the IRS Form 990 to include insight into the organization's operations and programming for donors, regulators and any other stakeholders—experts argue that the time and effort is definitely worth it, especially if you align the report with your organization's strategic planning efforts.

Knowledge Management

Abstract: Knowledge management is the intentional and methodical alignment of an organization's people, technology, business operations, and organizational structure with the purpose of generating value through innovation and reuse. This coordination is accomplished through developing, exchanging, and putting information to use as well as by storing the best practices and priceless lessons acquired in corporate memory to support ongoing organizational learning. Therefore, it is crucial for firms to comprehend the fundamental ideas behind knowledge and how to successfully manage their knowledge assets. The purpose of this paper is to outline the knowledge management 3 types, SECI (Socialization, Externalization, Combination and Internalization) Model given by Nonaka & Takeuchi 1996 and future prospects of knowledge management.

The Impact of Big Data Quality Analytics on Knowledge Management in Healthcare Institutions: Lessons Learned from Big Data's Application within The Healthcare Sector

It is widely acknowledged that knowledge management is critical to an organization's survival and growth. Every day, higher education institutions that are considered knowledge centers generate massive volumes of data. When this data is analyzed using appropriate computational methods and technology, it can provide knowledge to improve organizational performance and students' academic experience. Healthcare organizations create massive volumes of data as a result of the usage of digital technologies to manage patient information and the organization's operations. When used successfully, this data aids in the creation of information that improves patient health and everyday organizational functioning, as well as the prevention of unfavorable public health scenarios such as the spread of infectious illnesses. This is where big data analytics comes in, providing rational methods for navigating enormous quantities of data to disclose knowledge that assists businesses and analysts in making faster and better decisions. Higher education, like healthcare, creates large amounts of heterogeneous data that hides useful knowledge. As a result, the strategies used by healthcare companies to improve their performance using big data are replicable in the education domain as well. This article examines the use of big data for knowledge management in healthcare using case studies incorporating various analytics and draws parallels to be applied in higher education. As a result, it highlights the possibility of adapting analytics technology and tools from healthcare to higher education with appropriate revisions and adaptations.

A Review of Executive Leadership Charateristics and Performance of Firms

The culture of a company is shaped and reinforced by its senior management team, which plays a major role in guiding and motivating employees and teams. This team serves as the core hub and driving force behind the organization's operations. These people effectively communicate their objectives, establish a well-defined and feasible plan for attaining those objectives, and, of utmost significance, inspire and enable all other members inside the company to achieve success. The objective of this study is to conduct a comprehensive analysis of the existing empirical research pertaining to the correlation between the attributes of executive leadership teams (ELTs) and the performance outcomes of entrepreneurial enterprises. A comprehensive literature review was done, including 33 empirical studies that examine the relationship between ELT and academic achievement. The study included a meticulous analysis and synthesis of the quantitative research conducted within this domain. The findings derived from the comprehensive analysis of existing literature indicate that the association between ELTs (namely heterogeneity and demographics) and the operational outcomes of enterprises of entrepreneurs is not a simple or linear one. Consequently, more research is required to delve deeper into this domain and get a more comprehensive understanding of the underlying dynamics. The author examines the theoretical and empirical literature on the demography and heterogeneity of ELT in connection to the performance of companies. The study also explores potential moderators and mediators that influence the link between the composition of ELT and firms' performance.

Applying the Wilson Methodology to Improve Process Management. Case. Engineering Services Company

Knowledge management and information flow analysis are vital elements that can improve an organization's operations. Therefore, in this paper, the Wilson methodology will be applied. By using the recommended management, it would imply a strategic alignment, guaranteeing that all processes with their respective information flow in the same direction within the company, meeting business objectives, and allowing adapting the use of different strategic analysis tools, in such a way that it provides a benefit adjusted to each process, with a greater sensitivity in all employees aimed at the continuous improvement of the company

Assessing the perceived e-readiness for teleworking: the case of a private company in Ghana

This study explores the readiness factors that influenced the adoption of teleworking in an organisation's operations. The perceived e-readiness model (PERM) was conceptualised as the theoretical underpinning for this study. The study used a sample size of 20 respondents who were purposively selected and interviewed for primary data. The data analysis was done through thematic analysis. The results revealed that, with perceived organisational e-readiness, the influencing factors were awareness, resources availability, commitment from top managers and executives of the firm as well as the implementation of governance measures and policies that facilitated the smooth telework processes in the firm. On the environmental e-readiness, government e-readiness was identified to be the only influencing factor, with market forces e-readiness, as a result of customer expectations, and supporting industries e-readiness were not felt to have had any impact in driving the firm to telework. Other implications are also discussed.

Impact of Digitalizing Healthcare Business Operations on Cybersecurity Landscape

The technological evolution and digitalization of business operations contributed to healthcare organizations' constantly changing cybersecurity landscape. It is compulsory and mandated by the covered entities to fully comply with the industry regulatory standards, procedures, laws, and guidelines. The compliance officer must pay attention to the change in the business operations and the laws governing the organization's business operation. Developing an automated cybersecurity team that will track the change in the cybersecurity landscape of healthcare businesses as the business operations move toward digitalization and adoption of artificial intelligence-driven solutions. Adopting AI as a defensive measure requires an organization to monitor and assess the patent application landscape before deploying any AI intellectual property for its risk mitigation strategy or infrastructure protection. The security team must ensure that the usage of AI at the organization complies with the US federal and state antitrust laws. The organization's security team will implement control to identify data retention limits and regulate and permit the use of personally identifiable information within the organization. The enforcement will be via an organization's processes, functions, or approved mechanisms. The security team will implement binding techniques to strengthen the information flow enforcement process. This paper will elaborate on the binding technique that will regulate the number of users accessing the organization's resources or information. Keywords: Digitalization, Artificial Intelligence, Controls, Compliance, Rule & Regulation. Journal Reference Format: Yamcharoen P., Folorunsho O.S., Bayewu A. & Ojo T.P. (2022): Impact of Digitalizing Healthcare Business Operations on Cybersecurity Landscape. Journal of Behavioural Informatics, Digital Humanities and Development Research. Vol. 8.No. 4, Pp 27-34. Available online at https://www.isteams.net/behavioralinformaticsjournal. dx.doi.org/10.22624/AIMS/BHI/V8N4P3

The Effect of Service Information System Quality on the Intensity of Use of Digital Learning Service Systems

Information systems are used by organizations to help the organization's operations become more efficient in their role as a tool to win the competition. Data processing has become an important part of the Management Information System that will affect every organization's activities. Universitas Hasanuddin's management information system has developed an online information system through the website, namely the Learning Management System. The Universitas Hasanuddin Learning Management System is prepared to support and expedite the learning process. However, the current learning management system has not been understood by lecturers and students due to poorly understood features, slow system access, and a lack of socialization of the use of the learning management system at the department or study program level, so that it does not encourage lecturers and students to use it more often. Learning Management System. This study aims to determine how the system's quality significantly affects the intensity of use. This type of quantitative descriptive research uses a survey approach in this study. The respondents in this study were adjusted for lecturers with a sample of 100 people and students with a sample of 100 people. Data collection techniques included Questionnaires and Document Studies. Data analysis techniques using Structural Equation Modeling will be processed using AMOS software version 24.00. This study found that the effect of system quality on the intensity of use resulted in a cr value of 0.328 < 1.96 and a p-value of 0.74 > 0.05, so there was no significant effect of system quality on the intensity of use. This answers the hypothesis in the study. Namely, H0 is rejected, and H1 is accepted.

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Advancing Diversity, Equity, and Inclusion in Professional Organizations: Lessons From the Society for Adolescent Health and Medicine

Advancing Diversity, Equity, and Inclusion in Professional Organizations: Lessons From the Society for Adolescent Health and Medicine

How do companies implement their zero-deforestation commitments

More than 500 companies engaged in supply chains of forest-risk commodity have adopted zero-deforestation commitments (ZDCs). We use corporate social responsibility strategy and policy implementation theories to analyse the processes and conditions for ZDC implementation. We base our study on 35 semi-structured interviews with company representatives and sector actors, publicly available ZDC data, and company reports. The objective is to understand the opportunities and challenges of ZDC implementation at the level of companies. While past research addressed ZDC coverage and effectiveness, knowledge is still lacking on companies' perspectives on the implementation of their commitments. This study provides a unique perspective by integrating the direct experience and knowledge of private actors on an environmental governance regime. We find that companies see implementation of ZDCs as a journey and often rely on voluntary sustainability standards, aligning their strategies and key performance indicators (KPIs) to these. They engage directly in the supply chain, conducting projects “on-the-ground.” Implementing ZDCs requires the involvement of procurement departments and upper management, and collaborations within and between companies. Companies rely on service providers for in-depth knowledge and field implementation. They use monitoring tools, e.g. remote sensing, and see supply chain traceability as a prerequisite for implementation. Companies face numerous implementation challenges. Internally, companies often lack leadership on their ZDC, struggle to align commitments with the organization's operations and to manage suppliers, especially smallholders, and allocate insufficient resources. Externally, they lack common standards and stakeholder support, and face challenging regulatory conditions and missing market incentives. An uneven playing field creates leakage markets. Companies identify better leadership, technology and pre-competitive collaboration as potential solutions. Zero-deforestation commitments are unlikely to greatly contribute to reducing deforestation until better implementation processes, mechanisms, and conditions are in place.

Early Impacts of the COVID-19 Pandemic on Public Health Systems and Practice in 3 Canadian Provinces From the Perspective of Public Health Leaders: A Qualitative Study.

Context:The COVID-19 pandemic has impacted health systems worldwide. Studies to date have largely focused on the health care system with less attention to the impact on public health systems and practice.Objective:To describe the early impacts of COVID-19 on public health systems and practice in 3 Canadian provinces from the perspective of public health system leaders and synthesize lessons learned.Design:A qualitative study using semistructured virtual interviews with public health leaders between October 2020 and April 2021. The World Health Organization's essential public health operations framework guided data collection and analysis.Setting:This study involved the Canadian provinces of Alberta, Ontario, and Québec. These provinces were chosen for their large populations, relatively high COVID-19 burden, and variation in public health systems.Participants:Public health leaders from Alberta (n = 21), Ontario (n = 18), and Québec (n = 19) in organizations with a primary mandate of stewardship and/or administration of essential public health operations (total n = 58).Results:We found that the COVID-19 pandemic led to intensified collaboration in public health systems and a change in workforce capacity to respond to the pandemic. This came with opportunities but also challenges of burnout and disruption of non-COVID-19 services. Information systems and digital technologies were increasingly used and there was greater proximity between public health leaders and other health system leaders. A renewed recognition for public health work was also highlighted.Conclusions:The COVID-19 pandemic impacted several aspects of public health systems in the provinces studied. Our findings can help public health leaders and policy makers identify areas for further investment (eg, intersectoral collaboration, information systems) and develop plans to address challenges (eg, disrupted services, workforce burnout) that have surfaced.

Practical means to forecast potential bankruptcy and financial insolvency of companies


 The actions of companies are a multifaceted and complex procedure. The company communicates with several factors at various levels, from state to the suppliers. At the same time, in the course of the organization's whole operation, both internal and external ever-changing circumstances impact its actions and performance. That kind of ever-changing ambiance places organizations at risk of an financially unstable position. A company's bankruptcy is a regarded as crisis that needs particular approaches of financial management to surmount that. It appears greatly significant to evaluate the status of the company, take steps to restore solvency, and define the likelihood of bankruptcy. Analysis and assessment of the likelihood of bankruptcy supply an overall evaluation of the company's monetary stability, and a prediction for the future. This study aims to analyze some practical means to forecast companies' potential bankruptcy and financial insolvency. To gratify that aim, monographic, economic-statistical, and abstract-logical methods are considered. Based on the results obtained, to raise the effectiveness of the company's capital, working capital should be normalized through planning the lowest requirement for working capital for all the constituent factors vital for the company’s uninterrupted, and normal operation.