Information Technology Organizations Research Articles

Organizational career development and retention of millennial employees: the role of job engagement and organizational engagement

PurposeThe study examines the mediating mechanisms of job engagement (JE) and organizational engagement (OE) in the relationship between organizational career development (OCD) and retention of millennial employees.Design/methodology/approachData from a total of 422 employees working in information technology organizations in India were collected through a structured questionnaire survey and subjected to analysis using structural equation modelling (SEM) with a confidence level of 95 percent. The convenience sampling technique for collecting data and descriptive research design was used in the study.FindingsResults of SEM indicate that there is a positive relationship between OCD and employee retention (ER), which is mediated by JE and OE partially.Originality/valueThe study contributes by establishing the mediating role played by JE and OE in the relationship between OCD and ER.

Does Participative Leadership Promote Employee Innovative Work Behavior in IT Organizations

The responsibilities of leaders have grown as a result of information technology organizations’ increasing reliance on information and development to carry out their work. It is important for leaders to guide and support organizations as they respond to the challenges of continually generating new innovation and information frameworks. The participative initiative, therefore, is characterized as an authority that draws on part data and part insight to reduce progressive obstructions by including individual hierarchical individuals in the decision-making process. The participative initiative encourages a positive style of leadership in which the leader provides workers with the chance to partake in dynamic and critical thinking through consolation, backing, and impact. The purpose of this study is to investigate the influence of participative leadership on employee innovative work behavior through the mediating role of employee knowledge-sharing attitude and absorptive capacity, with project risk management as moderator. The non-probability convenience sampling technique was used and data collection occurred over three months from January 2022 to March 2022. As data collection took place in one time period, the design is cross-sectional in nature. The data were collected from 273 workers (i.e. engineering manager, project manager, project leader, team leader, software engineer, advisor, and expert) working in different public and private sector IT companies of Portugal. Due to the COVID-19 pandemic, both hard and soft copies of surveys were distributed via email. The analysis was performed using Smart PLS version 3.2.8. The results revealed that participative leadership had a direct effect on employee innovative work behavior that was positive and significant. Also, both the knowledge-sharing attitude and absorptive capacity of employees positively and significantly mediate the relationship between participative leadership and employee innovative work behavior. Project risk management, however, only significantly moderates the relationship between absorptive capacity and employee innovative work behavior. Lastly, some theoretical, practical implications, study limitations and future directions were discussed.

Cyberslacking in the Workplace: Antecedents and Effects on Job Performance

Employees’ nonwork use of information technology (IT), or cyberslacking, is of growing concern due to its erosion of job performance and other negative organizational consequences. Research on cyberslacking antecedents has drawn on diverse theoretical perspectives, resulting in the lack of a cohesive explanation of cyberslacking. Further, prior studies have generally overlooked IT-specific variables. To address cyberslacking problems in organizations, as well as research gaps in the literature, we used a combination of a literature-based approach and a qualitative inquiry to develop a model of cyberslacking that includes a 2×2 typology of antecedents. The proposed model was tested and supported in a three-wave field study of 395 employees in a U.S. Fortune-100 organization. This study organizes antecedents from diverse research streams and validates their relative impact on cyberslacking, thus providing a cohesive theoretical explanation of cyberslacking. This study also incorporates contextualization (i.e., IT-specific factors) into theory development and enriches the IS literature by examining the nonwork aspects of IT use and their negative consequences to organizations. In addition, the results provide practitioners with insights into the nonwork use of IT in organizations, particularly regarding how they can take organizational action to mitigate cyberslacking and maintain employee productivity.

COVID-19 and the Level of Cloud Computing Adoption: A Study of Sri Lankan Information Technology Organisations

The study’s main objective is to analyse the level of cloud computing adoption and usage during COVID-19 in Sri Lanka, especially in Information Technology (IT) organisations. Using senior IT employees, this study investigates what extent their organisation adopts with cloud computing, the level of cloud computing usage, current use of cloud service model, usage of cloud deployment model, preferred cloud service providers and reasons for adopting and not adopting cloud computing. The study also describes why cloud computing is a solution for new normal situations and the cloud-enabled services used during and after the COVID-19 pandemic. The finding suggests that 87.7% of the organisations currently use cloud-enabled services, whereas 12.3% do not and intend to adopt. Considering the benefits, cloud computing is the solution post COVID-19 pandemic to run the business way forward. Keywords: Cloud Computing, COVID-19, COVID-19 Pandemic, Cloud-enabled Services, Sri Lanka DOI: 10.7176/JIEA/13-2-02 Publication date: March 31 st 2023

Optimal cluster based feature selection for intrusion detection system in web and cloud computing environment using hybrid teacher learning optimization enables deep recurrent neural network

Information technology organizations have experienced rapid growth in recent years, resulting in scalability, mobility, and flexibility challenges. Those organizations move their data to the cloud because security and privacy are major concerns. As cloud computing becomes more popular, security has become an important concern. These confidential data are vulnerable to attacks/malicious or intruders due to the characteristics of the cloud. In order to address the growing concern of real-time intruders, a variety of intrusion detection systems (IDS) used specifically for cloud environments with the aim of enhancing overall security. There are, however, some limitations and known attacks that can be overcome by those IDSs. We recently proposed a hybrid soft computing based IDS (ST-IDS) for web and cloud environments, but missed some novel web and cloud attacks. Using hybrid teacher learning enabled deep recurrent neural networks and cluster based feature optimization, we propose an IDS scheme for web and cloud computing environments. MMFO (modified manta-ray foraging optimization) is used after feature extraction to select optimal features for further detection. To classify the intrusion in the web-cloud environment, a hybrid teacher-learning enabled deep recurrent neural network (TL-DRNN) is introduced. Our proposed IDS scheme has been validated using benchmark datasets including DARPA LLS DDoS-1.0, CICIDS-2017, and CSIC-2010. The performance of our proposed IDS scheme has been compared to existing IDS schemes using various quality measures.

Capabilities and Practices in DevOps: A Multivocal Literature Review

<italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Context.</i> To meet the demands of customers and market, Information Technology (IT) organizations are seeking to implement DevOps. While many succeed in DevOps adoption, others lack the knowledge on how to incorporate DevOps culture, process, measurements, and techniques in their business. Thus, successful adoption is still inconsistent, highlighting the need to provide management with relevant information to support the development of DevOps Capabilities effectively. But what are these Capabilities? Unfortunately, there is still a lack of clarity about DevOps Capabilities and their relationships to DevOps Practices and Outcomes among researchers and practitioners. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Objective.</i> This research aims to gather community consensus on the relationship between Capabilities and Practices, so a better DevOps implementation can be mapped. Seeking to define DevOps Capabilities and Practices concepts and to identify, organize and summarize Capabilities as they relate to Practices. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Method.</i> A Multivocal Literature Review (MLR) is conducted, with 93 documents gathered and thoroughly examined from throughout the community, including books, scientific articles, white papers, and conferences, among others. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results.</i> This survey contributes a list of 37 organized Capabilities, their mentions in literature, and their definitions. The concepts of Practices and Capabilities were mapped and categorized in an ordered taxonomy. It is concluded that industry research has much outweighed scientific research on this topic, with Capabilities evolving dynamically over time, reinforcing <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">team collaboration and communication</i> as the most crucial one. The study's Outcomes will assist researchers and practitioners understand how Capabilities and Practices are related at different levels and how to better implement them.

The role of information technology innovations on organisational performance: a case study of selected SMEs

Information technologies have been widely recognised for their capability to add certain value to organisations in terms of strategy and operation. Studies regarding SMEs and IT in different contexts across the nations of the world have shown that SMEs are confronted with technological issues leading to a low adoption rate of IT. This research propounds that IT innovation is an indispensable tool for gaining a competitive edge over business rivals.&#x0D; This research presents empirical evidence to validate the existence of a positive influence of adopting IT innovations to improve organisational performance. This will be achieved by measuring variables, such as organisational performance and information technology using the balanced scorecard.&#x0D; Both qualitative and quantitative research methods were used with multiple case study designs to attain the study objectives. Convenience sampling was used to select the participating SMEs, while purpose sampling was used to select the 47 participants that were interviewed. An interview guide was designed to have a semi-structured questionnaire. Data was transcribed, coded, analysed and interpreted using content analysis to provide transparency to the findings.&#x0D; The findings of the study showed that SMEs rely on some IT innovations to manage and market their products and/or services. IT innovations bring about speed delivery and efficient communication, propagated by digital technologies&#x0D; The role of IT innovations on organisational performance should not be discarded because non-usage of IT is tantamount to poor organisational growth

The Relation Among Business Process Orientation Practices in Influencing Organizational Performance

Organizations always look for ways to improve their performance to survive in the business environment. One way to improve organizational performance is to improve business process orientation (BPO). Several studies identified practices that can be implemented and significantly impact an organization’s BPO maturity. These practices are called Critical Practices (CPs) strategic view, process definition and documentation, process measurement and management, organizational process structure, people management, process organizational culture, market orientation, supplier view, and information technology. However, most studies treat CPs independently, and the relationship between CPs and between CPs with organizational performance has not been addressed. This study tests and confirms the relationship between CPs, BPO, and organizational performance. Based on the literature, a structural model of the relationship between CPs and organizational performance is developed. An online questionnaire is designed to collect data from various organizations in Indonesia. The survey results are analyzed using Structural Equation Modeling (SEM) to investigate the relationship between variables. Most hypothesized relationships between CPs are confirmed except the relationship between supplier practices (SU) and culture (CT), which are not supported. Not all practices affect organizational performance directly, but they must be mediated by other practices to have a significant effect. The results suggest that to improve organizational performance, an organization needs to improve the practice of strategic view (SV), performance measurement (PM), customer (CU), process definition (PD), and information technology (IT).

The role of information technology and workplace organization in firm productivity: evidence from Spanish firms

ABSTRACT This paper explores the complementarity effect of information technology (IT) and workplace organization (WO) on firms’ productivity, but it also provides evidence of the differential effect of two of the main IT systems: Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). To do this, I use a sample of more than 1,600 large Spanish firms for the period 2006-2009. I find evidence supporting the hypothesis that IT and WO are complementary. I also find that the use of CRM seems to interact better with WO to enhance productivity. Finally, results are consistent when analyzing manufacturing and services firms separately, although evidence for complementarity is strong for services.

Utilization of Information and Communication Technology in the Tax Administration System to Increase Taxpayer Compliance

Adaptation to changes based on information and communication technology (ICT) causes obstacles and community preparedness for the 5.0 age, also known as society 5.0. This necessitates the digital revolution of all disciplines, including taxation. Government efforts to promote taxpayer compliance include creating a contemporary tax administration system encompassing organizational structure, business processes, information and communication technology, human resource management, and applying good governance. In addition to the tax administration system, taxpayer knowledge also influences the level of taxpayer compliance. This study's objective is to investigate the use of ICT in a modern tax administration system to enhance taxpayer compliance. The main theory in this research is positive accounting theory which was developed by Watt &amp; Zimmerman in 1986. This study employs a qualitative approach and descriptive methodologies. This study demonstrates that the incorporation of ICT is a component of the modernization of the tax administration system. Application of the e-tax system, which comprises E-Registration, E-SPT, E-Filing, E-Payment, Blockchain, Artificial Intelligence (AI), Chatbots, and Biometric Identification, can constitute the use of ICT in the tax administration system. Ease of service, particularly in filling out SPT electronically, or e-SPT, is the method for boosting taxpayer compliance with the modernization of the tax administration system utilizing ICT.

Application of resource-saving information technologies during preventive medical examinations in Orsha central district hospital

The use of resource-saving information technologies during preventive medical examinations leads to an increase in qualitative and quantitative indicators and a reduction in resource costs. The results of the introduction and use of resource-saving information technologies are described in this article. The purpose of the work: to assess the organizational and economic efficiency of the use of resource-saving information technologies during preventive medical examinations in the Orsha Central District Hospital. Results. The issues of national informatization of health care and preventive medicine, prerequisites, experience in the creation and use of resource-saving information technologies in a medical organization were studied; the material, technical, personnel costs and planned and economic indicators of the activities of a medical organization during preventive medical examinations were studied; the cost of time resources was studied during preventive medical examinations by medical personnel using resource-saving information technologies; the satisfaction of patients with preventive medical examinations using resource-saving information technologies was studied; the effectiveness of the use of resource-saving information technology during preventive medical examinations was evaluated. Conclusion. The results obtained indicate that all participants in the procedure for conducting preliminary and periodic medical examinations (medical organization, medical personnel, patients) are in dire need of saving resources, namely resource saving of time and personnel.

Organizational and Technical Security Considerations for Laboratory Cloud Computing.

Clinical and anatomical pathology services are increasingly utilizing cloud information technology (IT) solutions to meet growing requirements for storage, computation, and other IT services. Cloud IT solutions are often considered on the promise of low cost of entry, durability and reliability, scalability, and features that are typically out of reach for small- or mid-sized IT organizations. However, use of cloud-based IT infrastructure also brings additional security and privacy risks to organizations, as unfamiliarity, public networks, and complex feature sets contribute to an increased surface area for attacks. In this best-practices guide, we aim to help both managers and IT professionals in healthcare environments understand the requirements and risks when using cloud-based IT infrastructure within the laboratory environment. We will describe how technical, operational, and organizational best practices that can help mitigate security, privacy, and other risks associated with the use of could infrastructure; furthermore, we identify how these best practices fit into healthcare regulatory frameworks.Among organizational best practices, we identify the need for specific hiring requirements, relationships with parent IT groups, mechanisms for reviewing and auditing security practices, and sound practices for onboarding and offboarding employees. Then, we highlight selected specific operational security, account security, and auditing/logging best practices. Finally, we describe how individual cloud technologies have specific resource-level security features. We emphasize that laboratory directors, managers, and IT professionals must ensure that the fundamental organizational and process-based requirements are addressed first, to establish the groundwork for technical security solutions and successful implementation of cloud infrastructure.

Ravnoteža poslovnog života i transformaciono liderstvo kao prediktori zadovoljstva poslom zaposlenih

The main aim of the present study is to examine the relationship between work life balance, transformational leadership and job satisfaction of employees among information technology (IT) employees in South India. There are very limited number of studies that have focused on the effects of work life balance and transformational leadership on job satisfaction among IT employees. The data for the study was collected using structured questionnaires from 250 employees working in the Indian IT sector. Statistical Package for Social Sciences (SPSS) application was used to conduct reliability, descriptive, correlation and regression analyses on the collected data. The findings suggested that transformational leadership and work life balance have a positive and significant effect on an employee's job satisfaction. The study recommends strategies for increasing employee satisfaction by formulating policies to ensure work-life balance and encourages IT organisations to provide transformational leadership training for managers to improve transformational leadership skills, such as maintaining good employee relationships by supporting employees in professional and personal matters. This article examines the concept of transformational leadership in its totality; however, additional research is necessary to determine the effects of various dimensions of transformational leadership on employee job satisfaction.

AN ANALYSIS OF DEVOPS’ IMPACT ON INFORMATION TECHNOLOGY ORGANISATIONS: A CASE STUDY

DevOps is a software development philosophy that involves the working together of development, operations, and other software development departments in order to accomplish common business objectives. However, very little has been done to establish the organisational impact of DevOps on information technology organisations; so an understanding of this phenomenon remains incomplete among practitioners and academic researchers. In this paper a framework for an appropriate DevOps restructuring approach is presented, based on the literature and on a single case study of a large multinational company with its headquarters in South Africa. The paper contributes to a better understanding of the organisational implications of the implementation of DevOps.

Information and Communication Technologies (ICTs) and International Negotiations in a Non-Profit Organization, Lima – Peru

The development and application of ICTs are becoming relevant in the human being; its diffusion has been extended in business organizational sectors that seek to increase new alternatives and ideas of high impact in the international business activity. The objective of this research is to determine the relationship between ICT and International Negotiations in a non-profit organization, Lima. For which reason, the study has been conducted with non-experimental quantitative transversal approach, with a descriptive correlational style. The instrument applied was the questionnaire, asked to a finite population of 30 direct collaborators in relation to the variables in a non-profit organization, Lima, Peru. As a result, there is a perfect positive significant relation was obtained with a value of 0.985 and a significance level of 0.000 being less than 0.05. In such a way it is demonstrated that the variables ICT and international negotiations in a non-profit organization – Lima, has a direct relation. Therefore, the better interaction and application of ICT, the greater efficiency in international negotiations. To conclude, ICT is effective in a non-profit organization Lima. It is estimated and recommended that organizations must implement this tool to facilitate decision making. In the same way, it can generate greater results in terms of efficiency, dynamics, and effectiveness on international negotiations.

ЭКОНОМИЧЕСКАЯ УСТОЙЧИВОСТЬ В ЦИФРОВУЮ ЭПОХУ: РОЛЬ ИНФОРМАЦИОННЫХ ТЕХНОЛОГИЙ

The article explores the important role of information technology in ensuring economic sustainability in the context of digitalization of society. The article also examines key aspects of the impact of information technology on economic stability and offers recommendations for government and business structures to optimize the use of IT solutions, examines the challenges and opportunities associated with digital transformation, and what strategies and solutions can help organizations and countries achieve economic sustainability in the digital age. The relevance of researching the role of information technology in ensuring economic stability in the digital age is evident for the following reasons: 1. The modern economy is undergoing rapid and profound changes driven by the digital revolution. E-commerce, digital payments, cloud technologies, and blockchain are altering business models and economic relationships. Investigating the role of information technology in this context allows us to understand how to maintain economic stability amidst constant changes. 2. As reliance on information technology grows, so do cyber threats. Cybersecurity attacks and data breaches can lead to serious economic consequences. Understanding how information technology can be utilized to protect the economy from these threats becomes critically important. Thus, researching the role of information technology in ensuring economic stability is pertinent in light of the economic transformation and growing challenges related to cybersecurity and data management. The aim of this research is to analyze and identify the impact of information technology on economic stability in the digital age and to develop strategies and recommendations for ensuring and enhancing economic stability in this context. Research Objectives: • analyze current trends in information technology development and their impact on digital transformation of the economy; • investigate the concept of economic sustainability, identify its key components, and examine the mechanisms through which information technology influences the level of sustainability; • assess the consequences of a lack of sustainability in the digital economy, including risks to the stability of financial markets and business processes; • conduct an analysis of specific examples demonstrating the impact of information technology on economic sustainability, including crisis scenarios and successful adaptation cases; • develop strategies and recommendations for ensuring economic sustainability in the context of digital transformation, taking into account the role of information technology. Scope of Research Application: 1. The research findings can be utilized for the development of effective economic policies, including strategies for digital transformation and the regulation of information technologies. 2. Entrepreneurs and businesses can apply the acquired knowledge to optimize their development strategies, adapt to digital changes, and enhance competitiveness. 3. Educational institutions can use the results to design courses and programs aimed at preparing professionals capable of effectively managing information technologies in business and government organizations. 4. Jrganizations and governments can implement the research recommendations and findings to strengthen cybersecurity and protect their information resources.

Enhanced Coyote Optimization with Deep Learning Based Cloud-Intrusion Detection System

Cloud Computing (CC) is the preference of all information technology (IT) organizations as it offers pay-per-use based and flexible services to its users. But the privacy and security become the main hindrances in its achievement due to distributed and open architecture that is prone to intruders. Intrusion Detection System (IDS) refers to one of the commonly utilized system for detecting attacks on cloud. IDS proves to be an effective and promising technique, that identifies malicious activities and known threats by observing traffic data in computers, and warnings are given when such threats were identified. The current mainstream IDS are assisted with machine learning (ML) but have issues of low detection rates and demanded wide feature engineering. This article devises an Enhanced Coyote Optimization with Deep Learning based Intrusion Detection System for Cloud Security (ECODL-IDSCS) model. The ECODL-IDSCS model initially addresses the class imbalance data problem by the use of Adaptive Synthetic (ADASYN) technique. For detecting and classification of intrusions, long short term memory (LSTM) model is exploited. In addition, ECO algorithm is derived to optimally fine tune the hyperparameters related to the LSTM model to enhance its detection efficiency in the cloud environment. Once the presented ECODL-IDSCS model is tested on benchmark dataset, the experimental results show the promising performance of the ECODL-IDSCS model over the existing IDS models.

Connecting unattached patients to comprehensive primary care: a rapid review.

Lack of access to primary care providers (PCPs) is a significant hurdle to receiving high-quality comprehensive health care and creates greater reliance on emergency departments and walk-in clinics. We conducted a rapid review and analysis of the literature that discusses approaches to increasing access to continuous care for patients with no PCP ('unattached patients'). Five distinct themes across 38 resources were identified: financial incentives for patients and providers, health care organization, policy intervention, virtual care and health information technology (HIT), and medical education. Approaches that increased attachment were primary care models that combined two or more of these and reflected the Patient's Medical Home (PMH) model. Although there are individual initiatives that could allow for temporary relief, long-term and community-wide success lies in designing models of primary care that use multiple tools, meet the needs of the community, and are supported by regional, provincial, and national policies.

The role of human capital on organizational information technology capabilities: an alternative approach

The role of human capital on organizational information technology capabilities: an alternative approach

ТЕНДЕНЦИИ РАЗВИТИЯ КОММУНИКАТИВНЫХ ПРОЦЕССОВ В ОРГАНИЗАЦИЯХ, ИСПОЛЬЗУЮЩИХ ИНФОРМАЦИОННО-ЦИФРОВУЮ СИСТЕМУ УПРАВЛЕНИЯ

The widespread popularization of digital communication channels, due, among other things, to the pandemic of coronavirus infection, dictates its foundations in modern society. So, by now it is already possible to clearly trace the leading socio-cultural trend, which is the digital transformation of communications. Digital platforms have become one of the key platforms capable of ensuring effective interaction in the professional, economic and social spheres of modern human life. The emergence of new forms and methods of group and intergroup electronic interaction based on innovative infocommunication technologies makes it possible to question the relevance and objective ability to survive traditional forms of communication. The main purpose of the study is to develop basic tools to maximize the social effect of the use of information and communication technologies in organizations. The article structures the current positive trends in the development of communication processes in non-profit organizations using an information and digital management system. It should be noted that the key problem of the development of digital communications is the low level of financing of this item of expenditure of non-profit organization. In the process of studying trends and trends in the transformation of communicative processes in the conditions of digitalization, methods of logical, comparative and complex analysis were used.