Online Educational Services Research Articles

Automated Orchestration of Online Educational Collaboration in Cloud-based Environments

Integrated collaboration environments (ICEs) are widely used by corporations to increase productivity by fostering groupwide and interpersonal collaboration. In this article, we discuss the enhancements of such environment needed to build an educational ICE (E-ICE) that addresses the specific needs of educational users. The motivation for the research was the Małopolska Educational Cloud (MEC) project conducted by AGH University and its partners. The E-ICE developed by MEC project fosters collaboration between universities and high schools by creating an immersive virtual collaboration space. MEC is a unique project due to its scale and usage domain. Multiple online collaboration events are organized weekly between over 150 geographically scattered institutions. Such events, aside from videoconferencing, require various services. The MEC E-ICE is a complex composition of a significant number of services and various terminals that require very specific configuration and management. In this article, we focus on a model-driven approach to automating the organization of online meetings in their preparation, execution, and conclusion phases. We present a conceptual model of E-ICE-supported educational courses, introduce a taxonomy of online educational services, identify planes and modes of their operation, as well as discuss the most common collaboration patterns. The MEC E-ICE, which we present as a case study, is built in accordance with the presented, model-driven approach. MEC educational services are described in a way that allows for converting the declarative specification of E-ICE application models into platform-independent models, platform-specific models, and, finally, working sets of orchestrated service instances. Such approach both reduces the level of technical knowledge required from the end-users and considerably speeds up the construction of online educational collaboration environments.

Online Education Participants: Standing Together or Falling Apart?

The paper summarizes the findings from research by Russian scholars into the expansion of online education technologies into Russian universities. Risks are described connected with the unpreparedness of the education process participants to be fully engaged in the new education format. Two opinion polls were organized among students and university staff in order to reveal their assessment of education strategies and their involvement in online education. The study has shown that neither students nor academic staff at provincial universities are sufficiently involved in the process, which does not enable any forecast to be made pertaining to online training efficiency. So far, it is only the opportunities to access, participate and use online education that can be assessed. The survey has revealed a significant difference in students’ and lecturers’ perception of online education. While students are ready to switch to the new format, lecturers prefer classical approaches. They display negative attitudes, tend to avoid changes and stress that the expansion of online education services may result in a lower status and loss of prestige for the teaching profession. The possibility of their participation in developing online education products is doubtful. The lack of either experience or desire to be involved in the process may result in a low quality of online courses and programs, if developed. The study enables the authors to define a problem field of youth education choice management. This field includes issues of self-study needs satisfaction, a lower level of knowledge in today’s young generation and information retaining difficulty, the “external memory” problem resulting from the abundance of gadgets et cetera. Risks are described pertaining to youth’s uncontrolled involvement in online education alternatives connected with human capital structure changes, emergence of negative generation characteristics and education prospects.
 Keywords: youth, academic staff, education, education strategies, online education, self-study

Adaptive trainer for preparing students for math exams

Due to the specificity of organizing the learning process in school classes, often students do not have enough time for a practice to solve tasks (like a math or in similar theme) under the supervision of a teacher. In this case, using the services of tutors or selftraining. In recent years, online educational services have become most popular for self-learning. This approach has some limitations, one of which is the inability to individually configure for a specific user. The presented project is aimed at automating the process of e-learning, regarding the acquisition of practical skills in solving mathematical tasks, determining the level of knowledge and reducing the duration of training by reducing the number of tasks depending on the level of training (adaptability). An adaptive testing approach has been implemented to satisfy these requirements. The created Markov models of adaptive testing became the basis for the development of an adaptive trainer for teaching nonformalized skills and abilities necessary for solving mathematical and other problems of sufficiently high complexity that require mastering both the standard technique of constructing reasoning and elements of creative thinking. A web service has been developed to demonstrate how it works. First of all, an adaptive trainer is considered the most effective in cases where it is necessary to order the knowledge and skills, such as to prepare for exams when solving non-formalized tasks (mathematical, technical, algorithmic, etc.). This service is not a substitute for a teacher, but rather complements the existing learning process, expanding the possibilities for self-study.

ДОСЛІДЖЕННЯ ДИНАМІКИ ГОТОВНОСТІ ВИКЛАДАЧІВ ДО ОРГАНІЗАЦІЇ ДИСТАНЦІЙНОГО ТА ЗМІШАНОГО НАВЧАННЯ

The effectiveness and efficiency of distance and blended learning depends on educators and their ability to use ICT in an online learning environment. This testifies to the need for qualitative research on the direction of progress and the breadth of changes in the personal and activity sphere of the participants in the educational process as a result of changes in the organization of learning using scientific methods. We conducted a study of the dynamics of teachers’ readiness to organize distance learning and blended learning after two years of quarantine restrictions. We used a questionnaire survey, testing, interviews, analytical observations, collection of independent characteristics of analyzes of the products of activity, which students give in the regard of the given research question. The most important indicators of readiness to realize ICT opportunities in the process of online learning were monitored. Research questions were studied among teachers, those questions related to the main goals of using blended and distance learning, online educational services, the degree of implementation and ICT tools in this process, the factors that interfere with successful online work. Students acted as independent experts on those issues. They had the opportunity to assess the level of complexity of electronic learning, the results of their own distance learning, and the idea of continuing distance learning. As a result of monitoring, we recorded an increase in the level of teachers’ readiness to use ICT in the context of blended and distance learning. It manifested itself in changing the understanding of goals, rethinking of perspectives, the expansion of the ICT tools used. We have noted the transition from static cases of academic disciplines to a dynamic combination of cases and Internet technologies. The results of the study have revealed a number of problems, including insufficient technological support of the educational process, a large percentage of teachers who have psychological difficulties in the constant learning process of using new ICT tools, the adaptation problems of teachers and students associated with the increase in the number of hours of distance work and the use of new forms of distance pedagogical communication.

Issues of Rarity in the Treasure Economy

The article examines the changes occurring in society as evidenced by the crisis of 2020. In this regard, the authors explore such formations as the emerging economy of impressions (categories: raw materials, goods, services, impressions) and the economy of riches (categories: raw materials, goods, services, impressions, rarity). The formulae for the types of activities that constitute the economy of impressions and the economy of rarity are defined. The analysis of the growth prospects of the economies of some countries is carried out. The comparative analysis of consumer demand in Russia and its areas showed that during the pandemic, there is a tendency of changing the values system in the political and socio-economic reality of the individual, which is reflected in its various practical needs and relations to the surrounding resources, goods and services: service and entertainment industries are suffering heavy losses, some segments of business experiencing growth of consumer activity: online shopping, delivery services, educational and entertainment services, remote banking It is stated that nowadays the rarity category, such as real communication, is gaining priority in the economy of treasure. Conducted a comparative analysis of some of the countries and Russian areas most similar levels of economic development, as a basis for meaningful conclusions that interpersonal relationships and communication is a category of rarity and has a special value in this pandemic period, representing the economy of treasures.

The influence of innovative digital technologies in education on the life quality of students during the pandemic

This article substantiates the relevance of studies on estimation the life quality of students during forced implementation of online digital educational technologies. The article presents the main trends of program target approach to life quality of population subdivided by the subjects of socio-economic relations. The main positive changes are revealed in the students’ life manifested during the pandemic upon obtaining online educational services, including elements related with digital competences: labor market demand, conditions of formation and implementation, amounts and desired forms, emerging opportunities, relations with professional environment and social institutions of communications, methods and technologies of digital content. Peculiar features of the most important educational elements of online technologies, which change students’ lifestyle and quality of life, are considered in the frames of blended learning: event systems, storytelling systems, gamification systems. Positive and negative phenomena have been revealed on the basis of analysis of changes in students’ life during total application of online technologies.

조리실습 온라인교육 서비스품질이 학습자 만족과 학습지속의도와의 관계 연구

Due to the pandemic of COVID-19, online education on cooking practice has been carried out in a university that manage related departments and the issue of satisfaction and learning persistence of the students has been brought up. The purpose of this study was to measure the effect of online education service quality of cooking practice on the learners’ satisfaction and further examine the influence of this satisfaction on the learning persistence of the learners. This study was conducted using a survey of 237 student-respondents who major in cooking related departments from Septmeber 1st to October 1st, 2020. The collected data were analyzed in multiple regression analysis using SPSS 21.0 statistical program. The result demonstrates that three variables(assurance, empathy, tangibles) were adopted and other two variables(reliability, responsiveness) were dismissed about the effect of online education service quality of cooking practice on the learners’ satisfaction. Moreover, it was examined that learner satisfaction has significant influence on the learning persistence. The results of this study will present measures on providing better online practice for the students who major in cooking related departments in COVID-19 situation which will last for a long-term. Furthermore, it will provide operational implications on strategic establishment for increasing learning persistence.

On a solution to the "cheaters" and "consultants" problem within online educational service

On a solution to the "cheaters" and "consultants" problem within online educational service

온라인 교육서비스 품질이 교육서비스 가치와 전공만족에 미치는 영향 : 항공서비스학과 학생들을 대상으로

온라인 교육서비스 품질이 교육서비스 가치와 전공만족에 미치는 영향 : 항공서비스학과 학생들을 대상으로

IPA기법을 활용한 온라인 교육 서비스품질 평가에 관한 연구: 중국 대학교 한국어 학습자를 중심으로

IPA기법을 활용한 온라인 교육 서비스품질 평가에 관한 연구: 중국 대학교 한국어 학습자를 중심으로

FEATURES OF THE FUNCTIONING OF THE ONLINE EDUCATION MARKET IN THE WORLD AND IN UKRAINE

Introduction. The modern online education market is developing rapidly. This is due to several aspects: the growing number of active Internet users and the availability of portable devices; the COVID-19 pandemic, which led to the transfer of education to distance learning; an increase in the total income of market participants and social and economic contribution to the economic development of countries. Therefore, in order to increase the efficiency of the further development of this market, it is important to study the peculiarities of the functioning of the main elements of the global online education market and to reveal the potential of its implementation at the national level. Methods. The study is based on the use of the dialectical method of cognition of economic processes, scientific developments and publications on the formation and development of the Internet education market in the world and in Ukraine. The article uses methods of scientific abstraction, analysis and synthesis, generalization, structural-functional, empirical-statistical and comparative analysis, etc. Results. The study identified the essence of online learning; the peculiarities of the functioning of the online education market are revealed; certain disadvantages of e-learning were noted; the demand for online education by content and structure of consumers is analyzed, it is established that more than half of all online educational services in the world are provided to the academic sector in the areas that are easiest to monetize – business and technology; the world market of online education is characterized on a regional basis and the dynamics of its development is analyzed; the features of the activity of the main providers of online educational courses in the global and Ukrainian markets are revealed. Discussion. Promising areas of online education market research that will help increase the efficiency of its functioning are the involvement of individuals and legal entities to receive online educational services by employees as a means of increasing the productivity of institutions, focus on the development of adaptive and microeducation, modularity and multichannel of Internet education, gamification and state support of the online education market. Keywords: online education, e-learning, mass open online courses (MOOC), online educational services, educational platforms.

Impact of COVID-19 on the Consumer Electronics Market

It is argued that without communication and modern digital electronics, many people would not be able to work during the COVID-19 pandemic outbreak. Likewise, modern consumer technology is extremely dependent upon connectivity, processing, and memory/storage. With the general economic impact on many consumers,1 overall consumer technology sales will be down in 2020, but people are more dependent than ever before on their consumer devices to connect with others and continue (when they can) working at home. The reliance on web-based meetings, online education, and cloud-based services, in general, will increase as time goes on. After the pandemic ends, people will be more likely to participate in a virtual event and to look for virtual experiences to replace some physical experiences. This should drive increasing demand for bandwidth to support telepresence and virtual and augmented reality. This will also drive the consumer application and cloud-services industry.

PEMANFAATAN GOOGLE CLASSROOM SEBAGAI MEDIA PEMBELAJARAN INTERAKTIF DI TENGAH DAMPAK PENYAKIT VIRUS CORONA 19 BAGI PENGAJAR

ABSTRAK
 Pandemi Wabah Virus Corona 19 (COVID 19) menjadi permasalahan kesehatan dunia pada saat ini. Hampir seluruh dunia merasakan dampak wabah penyakit mematikan ini, baik disektor ekonomi, pemerintahan, pendidikan dan lain sebagainya. Negara Republik Indonesia telah berupaya untuk mengajak seluruh institusi bidang pendidikan belajar di rumah. Karena merupakan kebijakan pemerintah yang tepat pada saat ini. Mulai dari sekolah dasar sampai dengan perguruan tinggi, agar selalu aktif memberikan layanan pendidikan secara daring bagi anak bangsa di tengah wabah virus corona yang melanda Republik Indonesia. Tujuannya adalah memutus mata rantai penyebaran secara masif virus corona di area pendidikan. Salah satu solusi belajar dirumah secara daring adalah menggunakan google classroom sebagai media pembelajaran interaktif berbasis e-learning yang memudahkan pengajar dan peserta didik melakukan proses belajar mengajar di rumah untuk menunjang pembelajaran berbasis teknologi informasi dan komunikasi. Pemanfaatan google classroom saat ini sangat efektif dan efisien yang tidak terbatas oleh ruang dan waktu. Pengajar dapat memberikan bahan ajar secara online, baik berupa teks, gambar, audio, maupun video kepada peserta didik. Manfaat yang didapat peserta didik adalah peserta didik dapat mengulang materi yang telah dibagikan oleh pengajar secara terus menerus.
 
 Kata kunci: Virus Corona 19, Google Classroom, E-Learning, Pengajar

Innovation in online higher-education services: building complex systems

ABSTRACT Digitization is increasing the complexity and variety of educational services supplied and demanded. However, there is a lack of a systematic treatment of this phenomenon from the perspective of innovation and entrepreneurship. This paper employs the complex adaptive systems approach to explore how digitization changes the characteristics, generativity (combinatorial possibilities) and architecture of online educational services. Our main claims are that: (a) online courses (OCs) are modular complex hierarchical systems; (b) the development of new OCs is a significant type of innovation (not limited merely to technological change) brought about by entrepreneurial reconfiguration of modules that create new combinations in the design space of new educational services; (c) these new combinations generate new OC systems; and (d) OCs are embedded in broader institutional and social structures (e.g. universities) that co-evolve with technological change. By means of a formal combinatorial model, we examine the computational mechanism and the principles of connection-making that govern how new OCs are created and adapted.

Designing information ecosystems to process citizen input and improve public sector decision making

Recent advances in technology and social media have enabled average, individual citizens to forcefully voice their opinions on various public-sector issues. To fully harvest this new tide of technology-enabled activism, information ecosystems must be proactively designed and scientifically managed to receive and process citizen input. In this paper, an activist is a term broadly used to connote any citizen interested in engaging in participative government, usually mediated by the use of technology. The collective set of measures that need to be rigorously undertaken to bring citizen activism to fruition is referred to as activism science in this paper. This position paper examines five case studies wherein citizen activism has already proved successful. The learning's from these case studies leads to a synthetic proposal for managing activism scientifically, incorporating citizen inputs, management science models, technology and data architectures and suitable participative process design. The proposed activism science framework (ASF) is applied to envision improvements in the delivery of online education and urban services.

АНАЛИЗ ОТНОШЕНИЯ ПРЕПОДАВАТЕЛЕЙ РОССИЙСКОГО ВУЗА К ВЫНУЖДЕННОМУ ДИСТАНТУ

It is time to reflect on the experience of implementing educational programs by Russian universities in forced distant to identify the best practices, to outline the ways to transform tertiary education system, to optimize the work of academic staff, and to reduce the negative impact on physical health of participants of the educational process. In academic discourse on this topic, the voices of managerial personnel in the field of higher education are most often heard, but it is necessary to give the floor the participants of the educational process, namely, academic staff. The article describes the “force majeure” experience of the university of the 5–100 program in the implementation of educational programs in conditions of forced distant. The purpose of the article is to identify the attitudes of university teachers to the educational activities in conditions of forced transition to training using distant technologies, to analyze the response of teachers to the new format of the educational process. The questionnaire of 63 teachers of the Department of Foreign Languages of South Ural State University revealed that that the key issues are the time spent in front of the computer screen, increased bureaucracy that deteriorates physical health, low ICT competence of academic staff, while the main positive results are the fast and furious professional development in the field of ICT use, increased confidence in the use of online educational services, the possibility of individualizing the educational process, independence from the technical equipment of the university audience. Based on the analysis of the experience of the academic staff of the Russian university and the data of analytical reports of the Ministry of Science and Higher Education of the Russian Federation, the author offers a number of recommendations that will help optimize the academic staff work in emergency situations.

Designing Information Ecosystems to Process Citizen Input and Improve Public Sector Decision Making

Recent advances in technology and social media have enabled average, individual citizens to forcefully voice their opinions on various public-sector issues. To fully harvest this new tide of technology-enabled activism, information ecosystems must be proactively designed and scientifically managed to receive and process citizen input. In this paper, an activist is a term broadly used to connote any citizen interested in engaging in participative government, usually mediated by the use of technology. The collective set of measures that need to be rigorously undertaken to bring citizen activism to fruition is referred to as activism science in this paper. This position paper examines five case studies wherein citizen activism has already proved successful. The learning's from these case studies leads to a synthetic proposal for managing activism scientifically, incorporating citizen inputs, management science models, technology and data architectures and suitable participative process design. The proposed activism science framework (ASF) is applied to envision improvements in the delivery of online education and urban services.

Unbalanced Multistage Heat Conduction and Mass Diffusion Algorithm in an Educational Digital Library

Discovering valuable and diverse resources in an educational digital library can be difficult with the existing large number of content collections. Researchers in information retrieval and related domains have moved from considering only keyword-based matching to modeling the underlying behavior pattern of users. To achieve the purpose of both precision and diversity while providing online educational resource services, in this paper, we propose a weighted network-based information filtering framework that models user usage as a bipartite user-resource network; users and resources are treated as nodes in this network, each edge from a user to a resource means usage, and the weight represents the accumulation of multiple usage scenarios. Under this framework, we propose two individual algorithms, the unbalanced heat conduction algorithm and the unbalanced mass diffusion algorithm, and one hybrid multistage heat conduction and mass diffusion algorithm. There are two stages in these algorithms. In stage 1, an initial energy is assigned to each resource that has been visited by the target and passes to users according to a specific strategy. In stage 2, the energy is similarly transferred from users to resources, and a sorted resource list ranked by energy is presented to the target user. Experiments on a real-world dataset of one year of academic search logs showed improved performance from multiple indicators compared to existing algorithms.

New Discoveries for User Acceptance of E-Learning Analytics Recommender Systems in Saudi Arabia

This article adopts e-learning analytics principles to provide a new model to explain the acceptance behaviour of recommender systems adoption with e-learning in the Saudi Arabian context and reflects the increasing focus of the Saudi Arabian Ministry of Education on delivering online educational services. This focus has come at the necessity to improve overall access to the education system, and higher education and has been driven with evidence of improving learning outcomes with electronic learning (e-learning) information and instructional technology with the use of e-learning analytics recommender systems. This review utilises the technology acceptance model as a theoretical framework to generate a set of interlocked hypotheses that go to explaining student behaviours towards technological acceptance and continued usage intention of recommender systems.

Leveraging Crowd for Collecting and Maintaining Educational Resources for Privacy Learning

As the Internet grows in importance, it is vital to develop methods and techniques for educating end-users to improve their awareness of online privacy. Web-based education tools have been proven effective in many domains and have been increasingly adopted by many online professional and educational services. However, the design and development of Web-based education tools for online privacy is still in its early stage. The traditional solutions always involve privacy experts who have sophisticated expertise. However, it is not clear how inspiring and effective these education tools are to general users of varying backgrounds. Furthermore, such involvement can make the tool development costly. In this paper, we discuss our experiences of designing a quiz-based privacy learning tool by leveraging the wisdom of the crowd on Amazon Mechanic Turk for two purposes: (1) designing the quiz questions for the tool; and (2) evaluating and assessing the effectiveness of the tool. Empirical study demonstrates that the crowd can provide high-quality educational materials for privacy learning.