IntroductionThe aim of this study is to propose a model of job rotations in shoes (sandals and tennis shoes) production cells, aiming at reducing the risk exposure to work-related musculoskeletal disorders considering physical and psychological workloads. MethodsThe physical load was assessed by the Occupational Repetitive Actions method, and the psychological load by the Job Stress Scale. A total of 259 workers in the footwear industry participated in this study. These loads were incorporated into a multi-objective mathematical programming model, where the objective functions aimed to minimize the maximum work-related musculoskeletal disorders and the maximum total work demand, and to maximize the minimum work control and social support to which a worker might be exposed during a daily journey. To the best of our knowledge, this is the first time in the literature that physical and psychological aspects are considered when solving job rotation problems. To tackle the problem, we propose a matheuristic based on an epsilon-constraint framework. This method allows us to generate different solutions with respect to the specific objective functions. To assess the effectiveness of the solutions, we calculated the variance of the scores of the physical and psychological loads in the conditions without and with rotations. ResultsFive rotation solutions were reached for the sandal production cells and twelve for the tennis shoe production cells. There was a reduction in the variation of physical and psychological loads in all solutions for both cells when compared to the no rotation condition. However, for the sandal production cells, the reduction in variation between the physical loads of the conditions with and without rotations was not significant due to the similarity of the exposure indices. ConclusionsThe model reduces the risk of work-related musculoskeletal disorders, promoting variability in muscle recruitment and enrichment of work content, being applicable in other segments.