Team collaboration is essential in obstetric and neonatal medicine, with the interprofessional group forming the basis of any labor and birth in the postpartum and neonatal environment. The management of emergencies requires not only technical skills but also communication, leadership, and the ability to maintain situational awareness. Simulation had become a useful tool for team training, having been shown to improve and strengthen teamwork. An opportunity to increase patient safety, by improving communication among teams from different clinical units, was recognized after TeamSTEPPS training. A women’s health division-wide simulation program (WHDSP) was designed to promote a collaborative relationship among the interprofessional team and to optimize team performance and patient safety. Develop and implement a WHDSP that encompasses team responses throughout the continuum of care, from intrapartum to the postpartum period. An interprofessional team convened to discuss strategies to improve communications across clinical units. We partnered with the organization’s simulation center and created clinical scenarios that followed various points of care for the woman and her newborn. In situ simulations using a standardized patient were created to mirror “real life” emergencies. Each simulation was debriefed, and staff offered feedback on the emotional and tangible support they received throughout the exercise. A team debriefing was guided by an experienced simulation instructor. The goal of the debriefing was to allow team members to actively reflect on their own and the team’s performance. Each simulation was video recorded and analyzed. The observation summary conveyed outcome measures on the process, infrastructure, and collaboration benchmarks. Improvement in the use of closed-loop communication as well as handoffs between units and strengthened teamwork collaboration have been established. Since the implementation of TeamSTEPPS, the percentage of harm events reaching a patient has decreased from 12% of all events preintervention to a low of 3% of all events postintervention. Communication and interprofessional collaboration are crucial in providing safe patient care. The development of this program helped identify gaps in communication and teamwork throughout the division. Resolving conflicts during transitions in care, improving information sharing, and eliminating barriers to quality and safety are our ultimate goals.
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