Norwegian Welfare Services Research Articles

A Theoretical Discussion of How Common Understanding and Reflection Upon Need for Resources Can Prevent Risks Underlying Social Innovations.

The welfare state is facing complex challenges. Social innovation is considered as the solution to social challenges and so-called wicked problems, problems in the welfare state that are important, but difficult to solve. This implies being willing to take the risk that is involved when being innovative. A discussion of how different kinds of social innovations carry various risks and how some of these can be prevented, is still limited. This article looks at experiences from previous social innovations and ask what we can learn from them. It elaborates on why social innovation is challenging and what we can do to reduce the risk of failure. The research question is: What risks are at stake in different social innovations, and how can these be prevented? The article highlights risks and issues associated with social or collaborative innovation related to welfare services. It is theoretical and based on innovation theory and previous research, with examples from Norwegian welfare services. The purpose is to explore challenges and risks involved in 4 stereotype versions of social innovation as a result of crossing 2 dimensions of social innovation described above: (a) the degree of novelty and (b) who has initiated the innovation. The article enlightens some aspects of the implementation phase that are important to be aware of if we want to minimize the risk of failure. This concerns the importance of creating a common understanding of the innovation and reflecting on the need for extra resources.

Interprofessional collaboration in the Norwegian welfare context: a scoping review

ABSTRACT Joint efforts among welfare services are often needed to provide help to people with complex needs. Interprofessional collaboration is believed to play an important part in successful service provisions. In Norway, a strong political will and significant efforts are focused on financing and implementing policies to support interprofessional collaboration. Despite this, empirical literature on the topic is fragmented. An overview of interprofessional collaboration in Norway is internationally relevant since the complexity in social service provision is experienced as challenging in different contexts. A scoping review was performed to investigate the facilitators of and constraints on interprofessional collaboration by Norwegian welfare services. After screening the relevant literature, 12 empirical studies were synthesized and analyzed using four dimensions of interprofessional collaboration (sharing, partnership, interdependence, and power). The results suggest that interprofessional collaboration by Norway’s welfare services has not been fully actualized. This is partly due to the individual services’ autonomy and segregation, which are reflected in laws and regulations, the funding system, and different ideological goals.

Understanding attitudes toward information and communication technology in home-care: Information and communication technology as a market good within Norwegian welfare services

ABSTRACTThe aim of this study was to better understand nurses’ and other staff members’ attitudes toward the usefulness of information and communication technology in home-care settings. Research has found that beliefs about the expected benefits of information and communication technology impact the use of technology. Furthermore, inexperience with using information and communication technology may cause negative attitudes. This article is based on a questionnaire to 155 nurses and other staff members in home-care in Sogn og Fjordane county in Norway. The results revealed minimal use of information and communication technology at work; however, participants had positive attitudes regarding the potential benefits of information and communication technology use in home-care. Individuals’ extensive use of and familiarity with different solutions in private lives could be an important context for explaining employees’ attitudes. Given that information and communication technology is both a welfare service and a market good, this may explain individuals’ positive attitudes toward information and communication technology despite their lack of experience with it at work. Experiences with information and communication technology as a market good and the way new technologies can affect work routines will affect the implementation of information and communication technology in home-care.

Research protocol: A cluster-randomised study evaluating the effectiveness of a skill-training programme for social work professionals for improving the follow-up of low-income families within Norwegian welfare services

This paper presents a protocol for a cluster-randomised study that evaluates the effectiveness of a skill-training programme for social work professionals with the aim of improving the follow-up of low-income families within Norwegian labour and welfare services. The protocol describes the programme as well as the research design of the trial. While the Norwegian Labour and Welfare Administration is responsible for developing and implementing the programme, researchers at Oslo and Akershus University College are conducting an independent evaluation of its effectiveness. The cluster-randomised field experiment will take place over a 40-month period, involving 29 labour and welfare offices, 58 family coordinators and, based on estimations, 650 families. The research is funded by the Norwegian Labour and Welfare Administration. The agency have reviewed the protocol.

State-assisted integration, but not for all: Norwegian welfare services and labour migration from the new EU member states

In the last decade, the labour migrant population, especially from East European countries, has significantly increased in Scandinavia. Among the Scandinavian countries, Norway stands as the largest recipient of labour migrants from new European Union (EU) countries. This article focuses on the reception conditions for labour migrants from new EU member states during the period 2004—2009. The article also explores, contextualizes and relates the perspectives of the service providers to the Nordic welfare system, including, for example, eliciting their views on whether and why they think there is a need for a recalibration of existing practice and policies.