ABSTRACT The use of cloud computing as a cost-effective and flexible method has currently drawn the attention of cloud service providers. When offering various cloud services to users, a certain level of Service Level Agreement (SLA) must be guaranteed by the cloud operator, based on the service received at the user level. Considering the non-linear dependency of network users’ Quality of Experience (QoE) on cloud resources (RAM, disk memory, network bandwidth, and CPU core usage) as well as the non-linear and time-varying dependency of cloud operator efficiency on the level of resources consumed by users, joint optimization of user experience and cloud operator efficiency poses significant computational challenges. This paper focuses on the green optimization of both user experience and the benefits of cloud data centre operators, employing a metaheuristic algorithm, which essentially combines a genetic algorithm with an innovative approach. In this approach, the efficiency of the cloud data centre operator, energy consumption of data centres, and user experience quality are jointly optimized. Simulation results demonstrate the improvement of the combined user/operator utility function compared to traditional methods, considering energy consumption constraints.
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