Model Of Critical Success Factors Research Articles

Exploring Critical Success Factors in Software Projects through a System Thinking Lens

The aim of the paper is to enhance the effectiveness of critical success factor models by proposing an analytical-synthetic methodological framework that uses a holistic approach to understanding critical success factors. The paper outlines four steps to identify individual critical success factors, their interrelationships and finally utilizing systems thinking to develop a model of critical success factors for software projects. The study’s findings emphasize the significance of utilizing a system thinking approach to comprehend the interconnected critical success factors that contribute to a project system’s behavior and, consequently, its success. This research is pertinent to scholars investigating system thinking theory in project management and professionals seeking to create tools by integrating holistic approach into modern project management methodologies.

Critical Success Factors for the Implementation of Public-Private Partnerships in Zimbabwe's State Universities

A weakness of the extant Public-Private Partnerships (PPPs) literature to date has been its normative approach to the subject, creating in effect, a 'one size fits all view' of the preconditions or Critical Success Factors (CSFs) for the implementation of PPPs yet they vary with the context and sector. This study challenges the existing prominent CSFs model for the implementation of PPP which it perceives to be broader and biased towards economic infrastructure in rich industrial nations and excludes the realities of post-colonial third world countries. The research developed a refined sector-specific Educational Infrastructure Critical Success Factor Model (EICSFM) that will inform effective implementation of educational infrastructure PPPs in Zimbabwe state universities. Validated suggestions from research participants were compared to the existing model used to guide this study and results showed that some of the suggested CSFs for PPPs in Zimbabwe state universities tallies with this extant widely accepted CSFs model for PPPs, whereas some differ. The new suggested emerging sector-specific CSFs for effective implementation of PPPs in state universities include; the need for state universities to have absolute autonomy, the establishment of institutional PPP Committees, state universities to be creative and aggressive, vibrant leadership at state universities, universities to have good business orientation, the establishment of innovative PPPs models for educational infrastructure projects (social infrastructure projects), the creation of project bankability and attractiveness to investors, the need for political will and creation of trust. Comparing such suggestions to the extant CSFs model, the study concluded that even though some these preconditions for successful implementation of PPPs may be similar to some of the existing ones, their application is not similar but context-based. The study thus recommends governments avoid a ‘one size fits all’ perception and approach, but rather encompass sector-specific considerations when adopting and implementing PPPs as an alternative funding option for infrastructure development.

The Effectiveness of the Procurement at the Construction Services Selection Implementation Center

The construction industry still faces various challenges in some developing countries, and one of the problems is the procurement of goods and services. The allocation of public procurement funds is significant to the national GDP. It is essential to conduct comprehensive research on government procurement in the construction industry in Indonesia due to the rapid growth of the construction industry in the last decade. This research focuses on the procurement of construction goods and services in the Ministry of Public Works and Housing by looking at the perception of the government as the project owner. This research aims to identify a model of critical success factors to improve public procurement performance in the construction industry from the government's perspective. The research method includes two stages, namely, the development of critical success, which consists of crucial factors and indicators that affect the performance of public procurement in the construction industry. It is a literature study of relevant previous research results from various countries that affect these critical success factors. Then, the second stage is a survey of experts' perceptions through questionnaires. The questionnaire data analysis used SEM-PLS software to quantify the relationship model of critical success factors to improve the performance of government procurement of goods and services in the construction industry. Data processing results include: business process factors affect 97.1%, regulatory factors affect 90.1%, information system factors affect 63.1%, human resource factors affect 56.1%, organizational factors affect 46.1%, and monitoring and evaluation factors affect 38%. Doi: 10.28991/CEJ-2024-010-03-013 Full Text: PDF

Critical Success Factors (CSFs) Model for Military Training Mobile Gaming Apps (MG apps)

Mobile gaming is a part of worldwide Information and Communication Technology (ICT) characterized by new paradigms and rapid growth (ICT). Integrating mobile games into military training equips trainee officers with the requisite effectiveness, efficiency, and enjoyment to accomplish training assignments. To ensure the optimization and quality of mobile gaming, it is vital to study key success factors (CSFs) to design app user interfaces. This study aims to develop a CSFs model of mobile gaming apps (MG apps) and assess the applicability of the model in military training. This research intends to examine the CSFs of MG apps, build a structure of CSFs of MG apps, and develop a CSFs model of MG apps for the purpose of military training. In the study, a sample of hundreds of cadet officers from the Malaysian Military Training Academy was utilized. The research was conducted in three phases: theoretical analysis, empirical study, and development of the proposed CSFs model of MG apps in military training. This paradigm is helpful to sectors of ICT and Defence Technology as an alternative way to ensure the success of the development of MG apps for military and armed forces education and training. This strategy also provides a new successful mechanism and assurance for using MG apps in military and armed forces education and training, as well as ICT-savvy cadet officers from Malaysia.

A Relevance-Based Technology–Organisation–Environment Model of Critical Success Factors for Digital Procurement Adoption in Chinese Construction Companies

With the emergence of digital transformation, there is an increasing need for Chinese construction companies to adopt digital procurement (D-procurement). However, there is a lack of theoretical foundation to guide and support the adoption practices. This study aims to fill the research gap through the provision of a model by grouping a set of relevance-based critical success factors (CSFs) into the Technology–Organisation–Environment (TOE) framework for D-procurement adoption success (DAS). A case study approach is applied in the research. We selected H Group as it is one of the most representative D-procurement cases in China. The study includes two parts. In the first part, a systematic literature review was conducted, and 17 CSFs were identified from 12 selected studies. By grouping the 17 CSFs into the TOE framework, we put forward a basic CSF–TOE model. In the second part, an in-depth interview was carried out in H Group, where the 17 selected experts were asked to rank the previously identified CSF. Based on their order of relevance, the 17 CSFs were re-organised in the basic CSF–TOE model, and a relevance-based CSF–TOE model was finally proposed. This study is vital for D-procurement adoption because most existing CSF studies are based on the literature and questionnaire surveys, and there is a lack of actual case studies. In addition, this study significantly contributes to the field of D-procurement adoption for construction companies by providing a theoretical framework for practice and a relevance-based CSF–TOE model for research.

Assessing the Internal Critical Success Factors of Service Quality in Boatels: A Case Study of Egypt

Critical success factors (CSFs) are inputs that, directly or indirectly, can contribute to a project's success. CSFs contain a variety of components, traits, requirements, or characteristics that, if properly upheld, can have a significant impact on the project's performance. Primarily internal and exterior CSFs can be easily recognized. Each of these factors cost a lot of investment whether it is internal or external. Finding essential internal success variables that have an impact on service quality for better use of investment is the aim of this study. Holistically, this study aims to examine the key success internal factors and their impact on providing high-quality service in Cruises. Internal CSFs include six variables. i.e., Senior Management Experiences, Human Resources Management (HRM), Customer focus Service culture, Management Information System (MIS), and Social Responsibility. A scale for each of these variables was used. Two hundred sixty-four returned forms were analyzed using Structural equation modeling (SEM) was used to test the measurement model of service quality internal critical success factors using AMOS 4. Keywords: internal CSFs, CSF elements, service quality (SQ), cruise

Critical success factors toward a safe city as perceived by selected medium enterprises in the province of Nueva Ecija: A crafted business development policy model

The purpose of this study is to further characterize and evaluate the important success criteria of a safe city for medium-sized businesses in Nueva Ecija in the Philippines, which will be used for the business development policy model. A descriptive method was employed to collect quantitative data. In order to determine or estimate the degree to which the values for the variables are related or vary in a discernible pattern, the descriptive design is an appropriate method for enabling the collection of accurate and trustworthy data through survey measurement of two or more variables. Purposeful sampling, also known as judgment, selective, or subjective sampling is used. This is a sampling strategy in which researchers utilize their own judgment when selecting members of a population to participate in a study. A group of 100 owners of mid-sized businesses in Nueva Ecija served as the study's respondents. Other initiatives outside of Nueva Ecija are also included in this report. The Critical Success Factor (CSF) Model was created and served as the foundation for the questionnaire. The research indicates that the city government and the LGU effectively promote objectives, guidelines, safety, and security. Cities are evolving into smarter places using new technologies for monitoring, analyzing, and planning to increase efficiency and quality of life. Coordination between government and stakeholders is necessary to foster smart cities, and robust economies drive the adoption of safer city programs. The research recommends continuous development of law enforcement, new integrated systems, and recovery assistance after business emergencies. Additionally, the research suggests continuing to develop a long-term program for public space enhancement that integrates crime prevention, designs inclusive public spaces, implements traffic safety campaigns, and promotes safer driving practices.

Priority model for critical success factors in reverse flow inventory management

Priority model for critical success factors in reverse flow inventory management

Model of Critical Success Factors (CSFs) Influencing Food Inspection Management in UAE

Muslims abide by strict dietary regulations that specify that the foods must be Halal for the consumption by Muslims. Previous research has shown that there is no definite or appropriate model of Critical Success Factors (CSFs) related to halal food inspection. The success of a project is largely dependent on critical factors, which primarily track the project's development from the ground up (Ahsen et al. 2021). As a result, this study employed a quantitative approach to formulate a structural model of success factors that halal food authorities can use to optimise their inspection model, with a focus on training and development. The factors that affect/influence halal food inspection management, particularly when dealing with packaged food and halal certificates were identified through literature work. Questionnaire survey was conducted to collect data that was used in the formulation of the model. The Critical Success Factors (CSFs) model, which was created tested and validated using SEM-AMOS software. The model has seven constructs (independent variables) and one dependent variable of the management of halal food inspection, thus having seven hypotheses. It was discovered that five out of seven of the hypotheses are were supported. These findings aid in the discovery of new information to several parties like managers, employees with progressively less experience, and local and foreign halal food inspectors, as well as curriculum and infrastructure beliefs, and how these effects affect opportunities and motivation. The study contributes significantly to UAE and global research community.

Proposed Model for Assessing CSF of Crisis Management Team: Scientific Committee for COVID-19 as a model (during 2020/2021)

The study aims to assess the role of the national committee for monitoring and following up on the COVID-19 virus in managing Algeria’s epidemiological crisis. A model of critical success factors consisting of five elements has been proposed and four outcomes.The coronavirus statistics were relied on during 2020 and 2021, The study concluded that the Scientific Committee’s team for monitoring and following up on the coronavirus crisis has the critical success factors to manage the crisis. The committee was able to develop potential and achieve satisfactory results. The study recommended the need to improve the quality of health services provided to citizens

Priority model for critical success factors in reverse flow inventory management

Priority model for critical success factors in reverse flow inventory management

Measuring the Characteristics among Critical Success Factors of PPP Infrastructure Projects

Private-Public Partnership (PPP) is an increasingly popular choice for policy-makers in implementing critical public projects. Through the examination of essential factors of success of PPP and establishes an empirical model of PPP in the construction project in Malaysia. The PPP implementation model was hypothesised to investigate the measurements and dimensions of technology, organisational and project characteristics as critical success factors of PPP implementation. A quantitative methodology was employed to validate the measurements, hypothesis testing, and validate a structural model of PPP implementation. A total of 238 respondents were involved in the survey of the hypothesised PPP model. SPSS version 22, as well as Analysis of Moment Variance (AMOS) software, was employed to analyse the data gathered. Path analysis and mediated regression analysis of the structural equation model succeeded in determining the mediating effect of stakeholder and procurement on the relationship among critical success factors and PPP implementation. The overall results show a significant positive interaction of organisational, technical, and project characteristics as essential factors of success on stakeholder and procurement as a mediator on the achievement of PPP implementation. This paper highlights not only the vital success factors for PPP but also offers a fundamental contribution model achieved through the empirical model of critical success factors and PPP implementation in the construction project in Malaysia. This study succeeds in establishing and validating a structural model of the PPP implementation model. The model contributes to the body of knowledge of PPP and benefits to practitioners as primary guidance on construction and business development.

Determination of The Critical Success Factors in Disaster Management Through The Text Mining Assisted Ahp Approach

In the academic field and as well as the application field, substantial attention has been drawn to coping with disasters. Since natural dangers causing a large proportion of disasters cannot be avoided, attempts to combat disasters have centered on preventing hazards from evolving into disasters through measures and restructuring works taken before, during, and after the disaster. There are many players involved in the disaster management process and many factors are influential in the effectiveness of this process. Among these factors, deciding the critical ones offers significant advantages, particularly in terms of practical studies. Concentrating on a single stakeholder in deciding the factors crucial to the success of this management structure, which has many stakeholders, can cause to ignoring the significant viewpoints of other stakeholder groups. Accordingly, for the evaluation of several success factors achieved as a result of a thorough and systematic literature review, the purpose of our study is to develop a common critical success factor model that will represent both the viewpoints of operational experts and academic experts, who constitute the stakeholders of this domain. Analytical Hierarchy Process (AHP) is utilized to determine the opinions of field experts while the text mining method was used to determine the perspectives of academics. In the study, therefore, a new AHP model assisted by text mining is introduced. Socio-cultural factors were brought to light by the analysis results of the suggested model. It has been determined by the results of the study that these two perspectives are overlapped largely in the organizational field and relatively in socio-cultural, environmental, and legal fields.

Critical Success Factors of Knowledge Management in Higher Education Institution

Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.

A critical success factors model for effective implementation of risk management process in the construction projects

Construction experts are aware of the risk associated with the construction industry. The uniqueness of the delivered projects represents one of the main challenges while conducting business in this industry. Therefore, to succeed construction organizations need to optimize the utilization of their resources and minimize the associated risks. Managing the anticipated risks may be implemented intuitively or systematically based on the construction organizations’ experience and awareness of the risks. Regardless of the existence of the diverse approaches towards dealing with the expected risks there is consensus on the need to eliminate its negative consequences to achieve project success. Moreover, it can be argued that to maximize the likelihood of achieving the promised rewards from applying the risk management process several factors must occur. These factors are recognized as the Critical Success Factors (CSFs) for effective implementation of risk management process in the construction projects. It is believed that without creating the adequate environment for the risk management process its effectiveness would be minimized if not eliminated. Although the literature is rich with studies that are dedicated to study risk and its management is the construction industry, there is a shortage in the researches that focused on the CFSs of the risk management in the construction industry, particularly during the construction phase. Therefore, the aim of this study is to review several available studies in literature that have discussed the CSFs for successful management processes and then to develop a CSFs model that is specifically designed for risk management success. The model is designed to deliver a framework that depicts the role of the considered factors in achieving the promised rewards from systematic implementation of risk management process in the construction industry.

Modelling Critical Success Factors of Knowledge Management in Tehran Project-Based Construction Companies

The most important feature of the 21st Century organizations is the emphasis on knowledge and information. Today's organizations need to acquire, manage, and utilize knowledge and information to improve performance. Therefore, the purpose of this study is to provide a model for critical success factors in knowledge management in Tehran-based project-based construction companies. The statistical population of this research is all managers and staff of construction projects. The number is 150, and according to the Morgan table, 108 people were randomly selected as research sample. The results of factor analysis showed that all of the seven factors analyzed explained 65.16% of the total variance. On the other hand, the results of the Friedman test showed that seven effective factors in the success of knowledge in construction projects include human resource development, knowledge orientation, knowledge assessment and transfer, information system infrastructure, participatory culture, modeling and eventually People conflict and finally a model was designed according to the priority given.

A hierarchical model for critical success factors in apparel supply chain

PurposeSupply chain management plays an important role in sustaining businesses in today's competitive environment. Therefore, industrial managers are focusing on exploring the key performance improvement attributes of supply chain management to achieve a better position in the global market. Aimed at ensuring best supply chain management practices, this study presents the key performance improvement attributes, known as critical success factors (CSFs), within the context of the apparel supply chain of Bangladesh.Design/methodology/approachIn this paper, the interpretive structural modeling method (ISM) has been applied to develop a structural framework to analyze the contextual relationship among the factors under consideration. MICMAC (Matriced' Impacts Croise´s Multiplication Applique´e a´ unClassement) analysis has also been performed to define the classification of the CSFs in terms of their driving and dependence power.FindingsThe research findings reveal that supply chain collaboration/partnership and customer satisfaction are of crucial importance to success in the context of supply chain management of the readymade (RMG) garments industry of Bangladesh. Further evidence suggests that these, along with other success factors, can assist in achieving a competitive advantage and better market position. A number of theoretical and managerial implications have been provided for managers and practitioners, and for further evaluation of the study.Originality/valueThis paper considers a new supply chain problem which identifies and evaluates critical success factors. This paper also develops a new structural model for evaluating critical success factors.

Contributions from the Critical Success Factors model to analysis of the management of Product Development Partnerships in a government laboratory

Product Development Partnerships (PDP) are one of the measures used by the Brazilian government to incentivize innovation policy, to expand the population's access to strategic medicines, and to reduce the country's technological dependence by strengthening the national pharmaceutical manufacturing base. The study aimed to identify the Critical Success Factors (FCS in Portuguese) for the implementation of these partnerships, using as the reference one of the largest Brazilian government pharmaceutical laboratories. FCS are seen as key areas in which the results must be satisfactory in order to ensure successful performance in the organization or project. The methodological strategies included literature review, analysis of internal documents, and semi-structured interviews with key actors. We analyzed the partnerships approved for this public laboratory from 2009 to May 2018. The study enabled a critical view of the phases in a PDP and identification of specific critical factors for this type of project. The findings reveal persistent organizational challenges for increasing the executability of partnerships, which can serve as a reference for other government laboratories that have PDP agreements under way or that intend to submit proposals for them.

Integrated model of critical success factors of construction projects: A case of Esfahan

Nowadays, the construction managers try to accomplish the projects on time and successful simultaneously. However, the concept of success is not clear in their mind. The purpose of this paper is to identify the factors that effect on project success in the construction field; so, an integrated model of critical success factor for construction projects has been suggested. The proposed model consists of three categories of variables, i.e. people related factors, project related factors, and environmental factors. This model clarifies the definition of success in the mind of construction professionals and develops the critical success factors for construction projects through prior research. The novelty of this research is the comprehensive view of critical success factors in an integrated model format. The model has been tested on construction project managers in Esfahan. Findings show that in Esfahan the success of construction projects depends on people, project, and environment related factors, respectively. This paper clarifies the ambiguous definition of success in the mind of construction professionals.

Stakeholders’ different perspectives of critical success and risk factors in a case of large-scale system implementation across Africa

Background: Most large information technology (IT) projects fail, costing businesses billions of rand while delivering limited benefits. This has stimulated considerable, yet inconclusive, research into the reasons for project success and failure. Objectives: The study explores a massive IT system implementation project, throughout Africa, that cost the organisation almost four times its annual profits and taken more than 10 years. The majority of South African and other African companies in the financial services sector still run on old legacy IT systems and will have to undergo similar exercises. The conceptual model of critical success factors presented here could be used as a high-level blueprint for these future large information system implementations. Method: The research questions required in-depth exploration of circumstances and incidents during the project life cycle and the case study method was the most appropriate design. Thirteen stakeholders were interviewed in a semi-structured interview format. Results: This exploratory case study delivers a comprehensive conceptual model that covers the high-level phases of successful large IT project delivery. It shows that project success only occurs when all critical tasks across the effectiveness and efficiency dimensions of a project are planned, performed and measured accurately. Conclusion: The differences in perspectives between stakeholder groups in the project ecosystem are highlighted, as well as their consequences. The study also contributes to the existing literature by providing a comprehensive formula for the accurate identification of overall project risk.